Hotel Sentral Georgetown

3.0 star property
Comfortable hotel, walk to KOMTAR

Choose dates to view prices

Photo gallery for Hotel Sentral Georgetown

Exterior
Family Room
Breakfast, lunch and dinner served
Lobby
Shower, hair dryer, towels
Reviews
7.0

Good

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Parking included
    Parking includedParking included
  • Laundry
    LaundryLaundry
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
No 12 Lorong Kinta, George Town, Penang, 10400
  • Popular LocationKOMTAR6 min walk
  • Popular LocationPenang Times Square7 min walk
  • Popular LocationGurney Drive3 min drive
  • AirportPenang (PEN-Penang Intl.)28 min drive

Room options

Similar properties

About the area

George Town

Hotel Sentral Georgetown puts you in the centre of George Town, 0.5 km (0.3 mi) from KOMTAR and 2.2 km (1.3 mi) from Gurney Drive. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Nu Orient Coffee House, is open for breakfast, lunch and dinner. Meeting rooms and conference space are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Downtown George Town hotel include Swettenham Pier Cruise Terminal and Gurney Plaza.

What's nearby

  • KOMTAR - 6 min walk
  • Penang Times Square - 7 min walk
  • Gurney Drive - 3 min drive
  • Swettenham Pier Cruise Terminal - 3 min drive
  • Gurney Plaza - 5 min drive

Getting around

  • Penang Sentral - 29 min drive
  • Penang (PEN-Penang Intl.) - 28 min drive

Restaurants

  • ‪Restoran Zim Sum 点心之家 - ‬1 min walk
  • ‪Ying Her Kopitiam 银河茶室 - ‬2 min walk
  • ‪Tuck Kee Ancient Taste 德记(老字号)炒粉 - ‬2 min walk
  • ‪Osmanthus's Hong Kong Desserts - ‬2 min walk
  • ‪Luk Yea Yan Vegetarian Restaurant 鹿野苑素食馆 - ‬3 min walk

About this property

Hotel Sentral Georgetown

Comfortable hotel, walk to KOMTAR
There's a restaurant on site. Public spaces have free WiFi. The business-friendly Hotel Sentral Georgetown also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star George Town hotel is smoke free.

  • 147 guestrooms or units
  • 9 levels
  • 3 buildings
  • Conference rooms
  • Built in 2011
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Hotel Sentral Georgetown offers 147 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 24 for adults and MYR 14 for children
  • A restaurant

Restaurants on site

  • Nu Orient Coffee House

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 3 buildings
  • 9 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Sentral Georgetown

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 24 for adults and from MYR 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Georgetown Sentral Hotel
Hotel Sentral
Hotel Sentral Georgetown
Sentral Georgetown
Sentral Georgetown Hotel
Sentral Hotel
Sentral Hotel Georgetown
Hotel Sentral Georgetown Penang/George Town
Hotel Sentral Georgetown Hotel
Hotel Sentral Georgetown George Town
Hotel Sentral Georgetown Hotel George Town

Frequently asked questions

Is parking available at Hotel Sentral Georgetown?

Yep, Hotel Sentral Georgetown has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Sentral Georgetown?

The closest beach to Hotel Sentral Georgetown is Ferringgi Beach (11.1 km).

Does Hotel Sentral Georgetown serve breakfast?

Yep, buffet breakfast is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Sentral Georgetown?

No, Hotel Sentral Georgetown does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Sentral Georgetown?

Yep, you can grab a meal at Hotel Sentral Georgetown's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Sentral Georgetown?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Sentral Georgetown?

No, pets and service animals are not allowed.

Hotel Sentral Georgetown Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 48 out of 452 reviews" "
Rating 8 - Good. 187 out of 452 reviews" "
Rating 6 - Okay. 158 out of 452 reviews" "
Rating 4 - Poor. 41 out of 452 reviews" "
Rating 2 - Terrible. 18 out of 452 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

YONG

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2020

8/10 Good

Yong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/10 Poor

JOhn, KL

Business traveller
Disliked: Cleanliness
hygiene problem , toilet looks like simply wash by cleaner.
Stayed 2 nights in Aug 2020

6/10 Okay

Suriana

Disliked: Property conditions & facilities
Lack of amenities
I guess the hotel doesn’t provide any bathrobe for the guest. No toothbrush or other toiletries provided. As a impromptu traveler, this a major minus for me.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2020

2/10 Terrible

Cheong

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth to stay! Should be 2 star & below
Very old bed sheet & towel(black). Cockroach is everywhere! Many room’s air cond is very noisy!
Stayed 6 nights in Feb 2020

6/10 Okay

Zowie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
So so
Great hospitality and service but the mattress is oh-so-uncomfortable
Stayed 1 night in Feb 2020

6/10 Okay

Ken

Stayed 5 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I arrived early, checked in, door didnt close properly, had to be forced closed. aircon was on 18, felt like 30deg on the room and unable to connect to wifi. Complained, was put in to 2 more different rooms and told internet definitely worked in last room, No good, aircon not working properly and no wifi. Checked out.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Value for money. Cannot ask for more as price is very attractive.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
If you are after fried kway teow the best place to go is the coffee shop opposite Lorong Kinta on Macalister Road. This hotel is on Lorong Kinta
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Unique and specific
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing I like about this hotel. The room bed sheet looks dirty and old, including the pillows cases. The bath towels are old and worn, requested a change but no action. The toilet is in odd shape. The shower instant heater is noisy when water is turned on. The water pressure is low. The toilet exhaust fan is noisy. The room aircon not operating efficiently and noisy. No sleepers available. There are ants in the room and toilet. No proper vanity top in the toilet. During booking it promised that Deluxe room has city view, but I only seen roof tops of buildings. My room is on level 3. During booking I request a room on the higher floor but was not allotted. Checking in at reception was slow even though there was no other guest. Very poor WiFi connection, slow and unstable.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Melvin

Liked: Cleanliness
Disliked: Property conditions & facilities
Old hotel, convenient location
Wasn’t the best of starts. Checked in to 2 rooms to find that in room 1, the telephone wasn’t working (the phone to socket had snapped) and the safe wasn’t working. The safe in room 2 wasn’t reset and so couldn’t be used either. We reported them and were told they would be fixed in the morning. These were rectified in the morning after one of us had gone downstairs to ask the receptionist to come to the room to look at the items. The air conditioner was quite noisy as was the water heater which emitted quite a loud whine whenever used. The splash guard in the toilet was too small and allowed water all over. This was obviously the splash guard when there was a bath tub in there but the tub has since been taken out. The guard was adequate when the tub was there but not now when not. The in room wifi never worked during our 5 day stay. We kept being told it would be fixed the next day. The lobby wifi did work on the first day but thereafter slowed to being usable. The location of the hotel was excellent, however. It was within walking distance to just about anywhere in Georgetown and just across the road from the New Lane hawkers, making it very convenient to get dinner. Breakfast at the hotel was also above average.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Near eatery house.. good location...... Wifi weak......
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 12 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Woei Thong

Liked: Cleanliness, property conditions & facilities
The exhaust fan at bathroom very noisy
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2018