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The George Penang By The Crest Collection

4.0 star property
Colonial hotel with steam room and 24-hour front desk

Photo gallery for The George Penang By The Crest Collection

Lobby
Aerial view
Building design
Suite (Colonial Suite) | Balcony
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Air conditioning
  • 24/7 front desk
The current price is NZ$203
includes taxes & fees
12 May - 13 May

Explore the area

Map
138 Jalan Penang, Georgetown, George Town, 10100
  • KOMTAR
    ‪11 min walk‬
  • Gurney Drive
    ‪2 min drive‬
  • Swettenham Pier Cruise Terminal
    ‪2 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪28 min drive‬

Room options

View all photos for Governor Twin

Governor Twin

Governor Twin

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Separate bedroom
  • 48 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Governor King

Governor King

Governor King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Bathrobes
  • 48 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Heritage Suite)

Suite (Heritage Suite)

Suite (Heritage Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Separate bedroom
  • 89 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room (Premier Deluxe Queen)

Family Room (Premier Deluxe Queen)

Family Room (Premier Deluxe Queen)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Bathrobes
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Colonial Suite)

Suite (Colonial Suite)

Suite (Colonial Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Separate bedroom
  • 99 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pearl Suite with balcony

Premium bedding, in-room safe, individually decorated

Pearl Suite with balcony

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Hairdryer
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pearl Suite without balcony

Pearl Suite without balcony

Pearl Suite without balcony

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Premium bedding
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Executive Suite

Premier Executive Suite

Premier Executive Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Bathrobes
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Executive Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, in-room safe, individually decorated

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Suite

Premium bedding, in-room safe, individually decorated

Heritage Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Deluxe King Room

Premium bedding, in-room safe, individually decorated

Executive Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Executive Suite

Premium bedding, in-room safe, individually decorated

Premier Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Colonial Suite

Premium bedding, in-room safe, individually decorated

Colonial Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Executive Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Deluxe Queen Room

Premium bedding, in-room safe, individually decorated

Premier Deluxe Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Pearl Suite Without Balcony

Premium bedding, in-room safe, individually decorated

Pearl Suite Without Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Governor Twin

Premium bedding, in-room safe, individually decorated

Governor Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Pearl Suite With Balcony

Premium bedding, in-room safe, individually decorated

Pearl Suite With Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Governor King

Premium bedding, in-room safe, individually decorated

Governor King

  • Sleeps 2
  • 1 King Bed

About the area

George Town

The George Penang By The Crest Collection places you in the centre of George Town, within a short 5-minute stroll of Georgetown UNESCO Historic Site and Pasar Chowrasta. Highlights at this Colonial hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include a steam room, a 24-hour front desk and a garden. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. .Attractions within a 30-minute walk of this 4-property class Downtown George Town hotel include KOMTAR and Gurney Drive.

What's nearby

  • Georgetown UNESCO Historic Site - 3 min walk - 0.3 km
  • KOMTAR - 11 min walk - 1.0 km
  • Pinang Peranakan Mansion - 15 min walk - 1.3 km
  • Gurney Drive - 2 min drive - 2.3 km
  • Swettenham Pier Cruise Terminal - 2 min drive - 2.4 km

Getting around

  • Penang Sentral - 30 min drive
  • Penang (PEN-Penang Intl.) - 28 min drive

Restaurants

  • ‪Hon Kei Food Corner 漢記 - ‬2 min walk
  • ‪Toh Soon Cafe - ‬2 min walk
  • ‪Kheng Pin Cafe 群賓茶餐室 - ‬1 min walk
  • ‪Foong Wei Heong Restaurant Sdn. Bhd - ‬2 min walk
  • ‪Nasi Kandar Line Clear - ‬2 min walk

About this property

The George Penang By The Crest Collection

Colonial hotel with steam room and 24-hour front desk
The George Penang By The Crest Collection offers its guests an outdoor pool and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

The George Penang By The Crest Collection also features multilingual staff, a garden, and a front desk safe. Free self parking is available.

This Colonial George Town hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 6 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The George Penang By The Crest Collection offers 92 air-conditioned accommodations with a safe and complimentary bathrobes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Malay

Similar properties

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  • Pool
  • Pet-friendly
  • Kids pool
  • Waterslide
4.7 out of 5, Exceptional, 172 reviews
The price is NZ$203
includes taxes & fees
27 Apr - 28 Apr
Ascott Gurney Penang

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 48.60 for adults and MYR 48.60 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (172 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 11 April 2025 to 17 April 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The George Penang By The Crest Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • Destination fee: MYR 3 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 48.60 for adults and from MYR 48.60 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

The George Penang By The Crest Collection Hotel
The George Penang By The Crest Collection George Town
The George Penang By The Crest Collection Hotel George Town

Frequently asked questions

What is the cancellation policy at The George Penang By The Crest Collection?

The George Penang By The Crest Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The George Penang By The Crest Collection?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at The George Penang By The Crest Collection on 12 May 2025 start from NZ$200.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The George Penang By The Crest Collection?

Yep, The George Penang By The Crest Collection has a free self car park.

Are there any beaches close to The George Penang By The Crest Collection?

The closest beach to The George Penang By The Crest Collection is Ferringgi Beach (11.3 km).

Does The George Penang By The Crest Collection have a pool?

The George Penang By The Crest Collection has an outdoor pool. The property will be renovating the swimming pool from April 11 2025 until April 17 2025 (completion date subject to change).

What makes The George Penang By The Crest Collection a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at The George Penang By The Crest Collection.

Does The George Penang By The Crest Collection serve breakfast?

Yeah, buffet brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The George Penang By The Crest Collection?

No, The George Penang By The Crest Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The George Penang By The Crest Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The George Penang By The Crest Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The George Penang By The Crest Collection?

No, pets and service animals are not allowed.

The George Penang By The Crest Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 28 reviews
Rating 8 - Good. 5 out of 28 reviews
Rating 6 - Okay. 3 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

ALI

Stayed 4 nights in Jan 2025

6/10 Okay

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud noises kept us up every night

We stayed for 3 nights and did not have one decent nights sleep. The nightclub nearby played loud doof doof music till the wee hours, the bed was hard and uncomfortable, and the doors of the other rooms slammed shut as people were coming and going. We left our To Be Cleaned light on every morning at 9am and room wouldn’t be serviced until 430pm. The shower leaked all over the bathroom floor. Breakfast was average. The hotel is in a great location, but I wouldn’t stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

Vichi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I was very satisfied about this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Davis

Stayed 2 nights in Oct 2024

10/10 Excellent

CORY

Travelled with partner
Liked: Property conditions & facilities
Absolutely wonderful stay at The George. The staff were wonderful, the housekeeping staff, doormen, bar staff, and everyone else were outstanding.
Stayed 6 nights in Nov 2024

10/10 Excellent

PUI SHUEN

Stayed 3 nights in Aug 2024

8/10 Good

Michiru

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay!
Stayed 1 night in Aug 2024

4/10 Poor

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great location but loud music ruined the stay

The hotel is very conveniently located in George Town and within walking distance to a lot of good food and attractions. However I have it a low rating because the hotel is located next to a disco and the loud music and thumping was quite unbearable. It went on till they closed at 3am. If not for the music, everything was great. Staff were very friendly and helpful.
Stayed 3 nights in Aug 2024

6/10 Okay

shirin

Great location, beautiful building, friendly staff. Design and layout is weird. Rooms are dark and have flaws. Breakfast is not great. Hotel operation overall not smooth. Requests are not understood or considered. Billing in bar and restaurant not connected to the hotel.
Stayed 3 nights in Aug 2024

6/10 Okay

Paul

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness

Disappointing

Was not 5 star service or amenities. Staff was pleasant but not service oriented or knowledgeable. No body wash in bathrooms. Pool was too crowded-No place to sit. Lighting in room was dim. Not enough electric outlets. No full length mirror. We had a suite and the door between the bedroom and living room was poorly placed. It was always on the way of the drawers and closet. As far as cleanliness, the soap dish was never cleaned and one day I found a long dark hair on the bed. (It wasn’t mine). On the plus side, the massage chair in my suite and the heated toilet seat were very nice touches.
Stayed 4 nights in Aug 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in George Town

Really good location at the top of Chulia St which is where a lot of the restaurants are. We had a nice large room with a balcony, the TV was enormous and had a good range of channels. The room was spotless and the bathroom had a good range of toiletries. The pool is in the middle of the hotel and was a welcome respite from the July heat. 100% recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

HAO

Stayed 3 nights in May 2024

8/10 Good

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful boutique hotel. The amenities were great and I loved the pool. And the location was amazing. I stayed in the loft-style room. I think perhaps it was the was the steps were designed, I almost tripped a couple times at the turn of the stairs. They should put a lamp on the table under the stairs because it was too dark as well. There was zero artwork in the room. Also, I was disappointed that, given it is a five-star hotel, the attention to details was subpar. A light bulb in the foyer was burnt out and the clear glass on the side of the stairs weren’t clean properly as I could see stains on it. Other than that, it is a nice property.
Stayed 2 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

ASHLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good in all areas

The hotel staff answered to all my requests from room change to amenities request. The location is good. Only 2 issues : the pillows are a bit too low and the sofa bed is quite small for triple sharing.
Stayed 3 nights in Mar 2024

10/10 Excellent

YI HE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Magnus

Stayed 2 nights in Sep 2024

8/10 Good

Virginia W C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Great location with easy accessible distance to various places and resturants.Will come back again
Stayed 6 nights in Jul 2024

10/10 Excellent

Tak Shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jul 2024