Ratings based on 359 Verified Reviews
Real reviews from guests who’ve stayed
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 9 Oct. 2024 on Expedia
It's very nice property. Rooms were clean and the staff was friendly.
Comment from Hotel Management
11 Oct. 2024 by Customer Service, Hotel Management
Theresa, thank you for staying with us at Tru by Hilton Georgetown. We’re delighted you found the rooms clean and our team members friendly. We're looking forward to welcoming you back!
by A verified traveller
Posted 23 Sep. 2024 on Expedia
Bed and pillows were hard.
Comment from Hotel Management
24 Sep. 2024 by Customer Service, Hotel Management
R, thank you for your feedback. The team always strives to provide the best comfort and will be considering guest comments to continually enhance their offerings. We hope your stay with Tru by Hilton Georgetown was otherwise enjoyable and look forward to welcoming you back.
by A verified traveller
Posted 21 Sep. 2024 on Hotels
The hotel is newer & was very nice. The staff was extremely friendly. The older blonde woman for morning breakfast was over the top beyond friendly we would come back just for her. She made us feel so welcomed & at home. You never get that especially at chain hotels
Comment from Hotel Management
22 Sep. 2024 by Customer Service, Hotel Management
Amy, thank you for staying with us at Tru by Hilton Georgetown. It’s wonderful to hear that you enjoyed your visit and appreciated the warm hospitality from our breakfast team member. We're delighted you felt at home with us. We look forward to welcoming you back.
by A verified traveller
Clean rooms, friendly staff, great breakfast
Posted 11 Sep. 2024 on HotelsStay here frequently for one-night beach getaways. Close enough to get to the beach, far enough away to avoid crowds and higher prices. Clean rooms, and the staff is always fantastic. Great breakfast too. Will be back.
Comment from Hotel Management
12 Sep. 2024 by Customer Service, Hotel Management
Thank you for staying with us at Tru by Hilton Georgetown. It's great to know you enjoyed our convenient location, clean rooms, and fantastic team members. We're delighted you appreciated the breakfast as well. We're looking forward to welcoming you back for more beach getaways.
by A verified traveller
Posted 10 Sep. 2024 on Expedia
Comment from Hotel Management
11 Sep. 2024 by Customer Service, Hotel Management
Volanda, we appreciate you choosing to stay with us at Tru by Hilton Georgetown. It's great to know that you had a pleasant experience. We hope to welcome you back soon!
by A verified traveller
Posted 9 Sep. 2024 on Expedia
Comment from Hotel Management
11 Sep. 2024 by Customer Service, Hotel Management
Ronald, thank you for staying with us at Tru by Hilton Georgetown. We're delighted you had a great experience. We're looking forward to welcoming you back!
by A verified traveller
Overnight Stay
Posted 8 Sep. 2024 on HotelsOur stay was really nice. The king room and bathroom was spacious and very clean (thanks to Lisa!), and the overall atmosphere was great. Definitely recommend!
Comment from Hotel Management
10 Sep. 2024 by Customer Service, Hotel Management
Kelsey, thank you for staying with us at Tru by Hilton Georgetown. We're delighted you loved your experience, and it's wonderful to hear that Lisa’s efforts contributed to a clean and spacious environment. Your recommendation means a lot to us!
by A verified traveller
Posted 8 Sep. 2024 on Hotels
Comment from Hotel Management
9 Sep. 2024 by Customer Service, Hotel Management
Danielle, thank you for providing your rating. If there's any feedback you'd like to share about your experience, the team is always ready to listen.
by A verified traveller
Posted 8 Sep. 2024 on Expedia
Very clean room and bathroom. Property was well maintained and safe. There was plenty of dining options in the plaza behind the hotel. The bed and pillows were too hard and too soft but thats a personal preference. We stayed on the 3rd floor so we heard the upstairs room occupant's every step. I can imagine that the people that stayed under us heard our steps too. They should put carpet in the rooms to alleviate the noise.
Comment from Hotel Management
9 Sep. 2024 by Customer Service, Hotel Management
Mitchell, thank you for sharing your experience. It's good to know you found the room clean and the property well-maintained. Your feedback about room acoustics is appreciated and will be considered. We're glad you found the location convenient with dining options nearby.
by A verified traveller
Posted 3 Sep. 2024 on Hotels
Comment from Hotel Management
5 Sep. 2024 by Customer Service, Hotel Management
Jessica, thank you for staying with us at Tru by Hilton Georgetown. We're thrilled you had a wonderful experience. We hope to welcome you back again soon!