Ratings based on 194 Verified Reviews
Real reviews from guests who’ve stayed
4.3 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 4 Oct. 2024 on Expedia
Comment from Hotel Management
5 Oct. 2024 by Melina ∼ Guest Relations Team Aliathon, Hotel Management
Dear Theone,Thank you so much for taking the time to share your review and for choosing to stay at Aliathon Aegean! We truly value your feedback, and it helps us continue to improve our services. We hope to welcome you back to Aliathon Aegean soon for an even better stay.
by A verified traveller
Posted 22 Sep. 2024 on Expedia
Good hotel for weekend stop. Breakfast a bit on the cold side due to air con in restaurant and poor heat lamps.
Swim up suite was excellent fun for my daughter and well recommended.
Comment from Hotel Management
22 Sep. 2024 by Melina ∼ Guest Relations Team Aliathon, Hotel Management
Dear Mark,Thank you for your review. We're thrilled to hear that you and your daughter enjoyed the swim-up suite and we're glad it added to your experience.We appreciate your feedback about the breakfast temperature and will certainly look into ways to improve it, especially regarding the air con and heat lamps in the restaurant.We hope to welcome you back for another stay soon!
by A verified traveller
Posted 7 Sep. 2024 on Hotels
The property online looked quite nice but on arrival it appeared that the photos were old/doctored and that the property had been somewhat neglected for some time. Not on daily tasks but over time allowed to deteriorate and repairs not executed to maintain the high quality experience that was advertised. The floor in our room was severely scratched and damaged, and areas around the room had clearly worn over years without even the effort to repaint. The hotel contained multiple restaurants but the online information was all out of date leaving us confused on what was available. The only restaurant information was provided on a very basic printed sheet with limited information. We ended up finding the out of date google maps information more useful than this print out. Finally, the biggest issue was the quite obvious cockroach problem. We found multiple in our room, and throughout the night could hear noises in the walls. It was ultimately not worth the cost of the swim up room.
Comment from Hotel Management
8 Sep. 2024 by Melina ∼ Guest Relations Team Aliathon, Hotel Management
Dear Jason,Thank you for taking the time to share your feedback regarding your recent stay at Aliathon Aegean. We sincerely apologize for the aspects of your visit that fell short of expectations, and we truly appreciate your candid remarks, which allow us to continuously improve our services.We regret to hear that the condition of the property did not reflect the high standard we strive to maintain. Your comments regarding the state of your room and the outdated appearance of certain areas are concerning, and we have taken this matter seriously. Rest assured, we will work with our maintenance and housekeeping teams to address the issues you mentioned, including the flooring and general wear and tear.We also apologize for the confusion surrounding our restaurant offerings and the inconvenience caused by outdated online information. We understand how important clear communication is for our guests, and we will take immediate steps to update all relevant platforms and improve the accuracy of the information provided on-site.Lastly, we are truly sorry for the discomfort caused by the pests you encountered. This is certainly not the standard we aim for, and we are actively working with our pest control team to ensure that this issue is resolved.We understand your disappointment, especially considering the premium you paid for a swim-up room, and we are reviewing this closely to ensure that future guests have a more enjoyable and stress-free experience.Once again, we appreciate your feedback and hope that we may have the opportunity to welcome you back in the future and offer you a stay that meets your expectations.
by A verified traveller
Posted 2 Sep. 2024 on Expedia
right place to relax and have fun with family
Comment from Hotel Management
3 Sep. 2024 by Melina ∼ Guest Relations Team Aliathon, Hotel Management
Thank you so much, Narsi, for your wonderful review! We're thrilled to hear that you found Aliathon Aegean to be the perfect place to relax and have fun with your family. Creating a memorable and enjoyable experience for our guests is our top priority, and it's heartwarming to know we hit the mark during your stay. We hope to welcome you and your family back soon for another fantastic vacation!
by A verified traveller
Posted 14 Aug. 2024 on Hotels
Comment from Hotel Management
22 Aug. 2024 by Melina ∼ Guest Relations Team Aliathon, Hotel Management
Dear Anna,Thank you for taking the time to share your feedback. We appreciate your honest review and are glad that you found some aspects of your experience satisfactory. However, it's clear that we have room for improvement, and we would love to know more about how we can enhance your experience next time.If you have any specific suggestions or concerns, please don't hesitate to share them with us. Your input is invaluable as we strive to provide the best possible service.We hope to have the opportunity to welcome you back in the future and exceed your expectations.
by A verified traveller
Posted 11 Aug. 2024 on Hotels
Comment from Hotel Management
22 Aug. 2024 by Melina ∼ Guest Relations Team Aliathon, Hotel Management
Dear James,Thank you for taking the time to share your feedback with us. We appreciate your honesty and are sorry to see that your experience didn’t meet your expectations. Your input is valuable as it helps us identify areas where we can improve.We would love to learn more about what specifically didn't work for you, so we can address any concerns. Please feel free to reach out to us directly. We hope to have the opportunity to provide you with a better experience in the future.
by A verified traveller
Posted 7 Aug. 2024 on Hotels
Comment from Hotel Management
22 Aug. 2024 by Melina ∼ Guest Relations Team Aliathon, Hotel Management
Thank you so much, Linzi, for your amazing 10/10 review! We're thrilled to see that you had such a positive experience with us at the Aliathon Aegean. We look forward to welcoming you back again soon!
by A verified traveller
Posted 1 Aug. 2024 on Hotels
Comment from Hotel Management
22 Aug. 2024 by Melina ∼ Guest Relations Team Aliathon, Hotel Management
Thank you so much for taking the time to leave us such a fantastic review about the Aliathon Aegean! We’re thrilled to hear that you had a wonderful experience. If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know. Thank you again!
by A verified traveller
Posted 29 Jul. 2024 on Hotels
Comment from Hotel Management
22 Aug. 2024 by Melina ∼ Guest Relations Team Aliathon, Hotel Management
Thank you so much for taking the time to leave us a review, Doron! We really appreciate your feedback and are glad to hear you had a positive experience. If there's anything we can do to make your next visit a 10/10, please don't hesitate to let us know. We're always looking for ways to improve and ensure our guests have the best possible experience. Looking forward to welcoming you to the Aliathon Aegean soon!
by A verified traveller
Posted 17 Jul. 2024 on Hotels
Comment from Hotel Management
22 Aug. 2024 by Melina ∼ Guest Relations Team Aliathon, Hotel Management
Hi Kendra,Thank you so much for your fantastic 10/10 review! We're thrilled to hear that you had such a great experience at the Aliathon Aegean. Your kind review mean a lot to us and motivate our team to keep providing exceptional service. We look forward to welcoming you back in the future!