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Charme Hotel Hancelot

4.0 star property
Hotel in Ghent with a bar
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Charme Hotel Hancelot

Superior Double Room | Living room
Comfort Double Room
Comfort Double Room | Living area
Interior entrance
Superior Double Room | Bathroom

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Vijfwindgatenstraat 19, Ghent, 9000
    Capitole Theatre
    6 min walk
    Glass Alley
    8 min walk
    Saint Bavo Cathedral
    15 min walk
    Kortrijk (KJK-Kortrijk-Wevelgem Intl.)
    37 min drive

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Hairdryer
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Ghent

Charme Hotel Hancelot places you steps from Small Beguinage Ghent and within a 10-minute stroll of Capitole Theatre. Highlights at this boutique hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a business centre and a terrace. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Ghent hotel include Ghent Public Library and Ghent South Shopping Center.

What's nearby

  • Saint Bavo Cathedral - 15 min walk
  • Ghent University - 15 min walk
  • Ghent Christmas Market - 16 min walk
  • Ghent Town Hall - 17 min walk
  • Gravensteen Castle - 9 min drive

Getting around

  • Ghent-Dampoort Station - 19 min walk
  • Brussels Airport (BRU) - 58 min drive

Restaurants

  • ‪Koepelbar - ‬6 min walk
  • ‪Holy Guacamoly - ‬7 min walk
  • ‪Glazen Straatje - ‬7 min walk
  • ‪Foodmaker Gent - ‬8 min walk
  • ‪Sunset - ‬8 min walk

About this property

Charme Hotel Hancelot

Hotel in Ghent with a bar
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 118 square feet (11 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the boutique Charme Hotel Hancelot. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Ghent hotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 4 levels
  • 118 sq ft of conference space
  • 11 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
Charme Hotel Hancelot offers 12 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 15 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 17.50 for adults and EUR 12.50 for children
  • A bar/lounge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 118 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 4 floors
  • Banquet hall
  • Building
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Arrivals after 10 PM cannot be accommodated.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.50 for adults and from EUR 12.50 for children
  • Covered self-parking fee: EUR 15 per night
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts major credit cards, Visa, Mastercard, Eurocard and cash.

Property is also known as

Charme Hancelot
Charme Hancelot Ghent
Charme Hotel Hancelot
Charme Hotel Hancelot Ghent
Hancelot
Charme Hotel Hancelot Hotel
Charme Hotel Hancelot Ghent
Charme Hotel Hancelot Hotel Ghent

Frequently asked questions

What is the cancellation policy at Charme Hotel Hancelot?

Charme Hotel Hancelot offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Charme Hotel Hancelot?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Charme Hotel Hancelot on 21 Oct 2024 start from NZ$177.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Charme Hotel Hancelot?

Yep, Charme Hotel Hancelot has a secured covered self car park for EUR 15 per night. Onsite parking is limited.

Does Charme Hotel Hancelot serve breakfast?

Yep, guests can't get enough of the buffet brekkie here! Available daily between 7:00 AM and 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Charme Hotel Hancelot?

No, Charme Hotel Hancelot does not offer an airport shuttle service.

What time are check-in & check-out at Charme Hotel Hancelot?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Charme Hotel Hancelot?

No, pets are not allowed.

Charme Hotel Hancelot Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 96 out of 230 reviews" "
Rating 8 - Good. 96 out of 230 reviews" "
Rating 6 - Okay. 27 out of 230 reviews" "
Rating 4 - Poor. 7 out of 230 reviews" "
Rating 2 - Terrible. 4 out of 230 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Dario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Jun 2024

8/10 Good

Maximiliano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B and b guest house style
Overall was a ok stay. The breakfast is very good and the person who run the b and b works very hard. Nice quiet location
Stayed 1 night in May 2024

6/10 Okay

Gerardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This property does not have a lift. It would be good if Hotels.com asked properties without lifts to make possible guests aware of this fact. I travelled with a friend who has mobility limitation and this is not a good place to stay for people with difficulties going up or down stairs, particularly if the staircase is dark.
Stayed 2 nights in May 2024

2/10 Terrible

Sandeep

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay. Didn’t sleep both nights I was there.
Stayed 2 nights in Apr 2024

10/10 Excellent

Laena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel! The room I stayed in was on the top floor and had solid wood floors and angled ceilings, even in the bathroom! Smelled so good like fresh, bright wood. Beautifully carved matching antique wood furniture as well- beureau, desk and bed frame. A really peaceful and clean feeling energy. The hotel lobby is full of gorgeous antiques and beautiful art everywhere, soft jazz and classical music being played and the staff were all extremely friendly and helpful. Really elegant and tasty breakfast. I loved my stay here!
Stayed 1 night in Apr 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with a lot of character. 15 minute walk to the central and historical area. Staff were amazing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ruben

Stayed 2 nights in Mar 2024

10/10 Excellent

Rita

Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff kindly upgraded my room since I was visiting midweek in a rainy Belgian November. Very helpful and polite.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming traditional hotel
Traditional hotel full of character with high ceilings & period furniture. Room spacious with great shower however decor needing refreshed. Excellent breakfast with wide choice of hot & cold options. Good location as only a minute from a tram stop so easy access to railway station & a pleasant 20 minute walk to old city.
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great breakfast, just not convenient to anything and no elevator
Stayed 1 night in Jul 2023

8/10 Good

Samuel, NEW YORK

Travelled with family
Liked: Cleanliness, staff & service
Older type of hotel, with good and responsive staff. The breakfast was excellent with a wide choice of food of very good quality.
Stayed 1 night in Jul 2023

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Such beautiful hotel, kind and friendly staff, fantastic breakfast, walkable distance to the centre. We enjoyed our stay and hope to come again.
Stayed 4 nights in Jul 2023

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Character period peoperty let down by service.
A beautiful period property situated on the outskirts a few tram stops away from the centre. Staff effecient but little more. Room was found clean but massively let down by the lack of housekeeping. Towels never changed or even picked up off the floor. Consumables like water and tea-bags not replenished. Plug missing from hand-basin. Requested one from reception but nithing happened. Breakfast was varied and adequate but ran out if late and not replenished. Will we go back again? Not sure!
Stayed 3 nights in Jun 2023

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service
Charming property located in a quiet area but walking distance to the town centre. Tram station minutes away. Very friendly and helpful staff. Nice breakfast buffet.
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel (just not good for a summer day)
The hotel is charming with its classic style. Even though it's an old building, it's well-preserved. Just the bathrooms, in my opinion, need some renovation. The bed was not very comfortable. It was a super warm day with no AC, just a small ventilator. There's no elevator, but ok. The breakfast was delicious with lots of options. The location is very good, close to the city center.
Stayed 1 night in Jun 2023

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious, personnel was friendly amd competent and pur favourite part was breakfast! It was amazing! Definitely recommend and if will stay at again!
Stayed 3 nights in Jun 2023

10/10 Excellent

jason

Stayed 1 night in May 2023

6/10 Okay

miguel, helotes

Disliked: Property conditions & facilities
Hotel needs a lot of maintenance. Floor too noisy. Hard to mix water temperature. Breakfast ok
Stayed 2 nights in Apr 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real charm
This was a real”charm”. I could not believe I will stay in such a fairytale place with a lot of history and charm. Great hospitality and attention from staff, convenient location, safe surroundings and much more. The room is clean and nicely decorated with all amenities inside. Wonderful breakfast was a great plus! Many thanks to all hotel staff, will definitely come back!
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not a Fpur-Star Hotel
This could be a nice hotel with a little effort. It needs significant repairs, both cosmetic and functional. The staff, especially Nada, are quite helpful but the services available don’t warrant a 4-star rating and the description posted on hotels.com is misleading. My friends moved out of their room a night early due to the poor condition of their shower: mold, clogged plumbing etc. We had noise from the pipes all night and sewer gas smell most is the night. However, the breakfast was very good, it’s clean, and the furnishings were nice.
Stayed 2 nights in Jan 2023

6/10 Okay

Richard

Liked: Staff & service
Beautiful but loud building
Very nice place to arrive to and is in a good location. Building is beautiful and old, but this naturally makes it pretty loud, you hear footsteps above etc. Room itself was nice but bathroom could do with a refurb.
Stayed 1 night in Dec 2022