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Serena Inn & Suites - Sundance

2.5 star property
Hotel with free breakfast, near Washington Park

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Photo gallery for Serena Inn & Suites - Sundance

Room, 2 Queen Beds
Indoor spa tub
Front of property
Meeting facility
Room, 2 Queen Beds | Bathroom
Reviews
8.4

Very good

Popular amenities

  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • Hot tub
    Hot tubHot tub
  • Parking included
    Parking includedParking included
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
2719 E Cleveland Street, Sundance, WY, 82729
  • Popular LocationWashington Park2 min drive
  • Popular LocationClarenbach Memorial Park3 min drive
  • Popular LocationDevils Tower National Monument31 min drive
  • AirportGillette, WY (GCC-Campbell County)64 min drive

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Ground Floor

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Sundance

At Serena Inn & Suites - Sundance you'll be 1.9 km (1.2 mi) from Washington Park and 3 km (1.9 mi) from Clarenbach Memorial Park. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .Enjoy the Hot tub and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. .With a stay at this Sundance hotel, you'll be 47.1 km (29.3 mi) from Devils Tower National Monument.

What's nearby

  • Washington Park - 2 min drive
  • Clarenbach Memorial Park - 3 min drive
  • Devils Tower National Monument - 31 min drive
  • Terry Peak Ski Area - 70 min drive
  • Spearfish Canyon Scenic Byway - 87 min drive

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Dime Horseshoe Bar - ‬3 min drive
  • ‪Cowgirl Pizza and Laundromat - ‬16 min walk
  • ‪Higbee's Cafe - ‬3 min drive
  • ‪Wild West Espresso & Video - ‬3 min drive

About this property

Serena Inn & Suites - Sundance

Hotel with free breakfast, near Washington Park
Serena Inn & Suites - Sundance offers its guests an indoor pool and Access to hot tub. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Serena Inn & Suites - Sundance also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This Sundance hotel is smoke free.

  • 44 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • No smoking on site
Serena Inn & Suites - Sundance offers 44 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Sundance hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM

Things to do

  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Daily housekeeping

Business services

  • 24-hour business centre

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Frequently asked questions

Is parking available at Serena Inn & Suites - Sundance?

Yep, Serena Inn & Suites - Sundance has a free self car park.

How much does it cost to stay at Serena Inn & Suites - Sundance?

As of 6 Jul 2024, prices found for a 1-night stay for 2 adults at Serena Inn & Suites - Sundance on 9 Jul 2024 start from NZ$274.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Serena Inn & Suites - Sundance have a pool?

Yep, and guests recommend it! Serena Inn & Suites - Sundance has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The property will be renovating the swimming pool from May 22 2024 until June 8 2024 (completion date subject to change).

Does Serena Inn & Suites - Sundance serve breakfast?

You bet, free continental breakfast is offered daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Serena Inn & Suites - Sundance?

No, Serena Inn & Suites - Sundance does not offer an airport shuttle service.

What time are check-in & check-out at Serena Inn & Suites - Sundance?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Serena Inn & Suites - Sundance?

Dogs are welcome at Serena Inn & Suites - Sundance, with dog exercise areas on offer.

Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 382 out of 773 reviews" "
Rating 8 - Good. 242 out of 773 reviews" "
Rating 6 - Okay. 89 out of 773 reviews" "
Rating 4 - Poor. 35 out of 773 reviews" "
Rating 2 - Terrible. 25 out of 773 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Lakota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Ciara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Nice, comfortable place to stay on our road trip. Easy access to Devil's Tower. Staff was very friendly and helpful! Breakfast was pretty mediocre, but that isn't a big deal.
Stayed 1 night in Mar 2024

8/10 Good

Davina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Val

Travelled with family
Liked: Cleanliness
You get what you pay for.
No coffee ready and breakfast was mediocre. Employee just couldn’t seem to focus on what needed to be done. Pool didn’t open until 10 and checkout is at 11. Impossible to use it and check out on time.
Stayed 1 night in Mar 2024

4/10 Poor

Savannah

Stayed 1 night in Mar 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Amenities
Nice hotel with a good indoor pool and hot tub. Price is hard to beat.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool and hot tub are advertised, but not open. I’ve machine is broken.
Stayed 3 nights in Nov 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greg, the young man that checked us in and out, was most cordial and professional. We've stayed here in the past numerous times and the property is excellent for our purposes. Will most likely stay here again in the future.
Stayed 3 nights in Nov 2023

8/10 Good

Daniel

Stayed 1 night in Nov 2023

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

6/10 Okay

David

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Not too bad of a place to stay
Continental breakfast not so good, and sometimes coffee pots were empty. Outside garbage got full and animals got into can and had a mess all around. Rooms were nicely kept.
Stayed 5 nights in Oct 2023

4/10 Poor

Stephen

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Breakfast- No orange juice or coffee. Gravy for B&G was cold and smelled old. Pancake machine broken Hot tub- was chemically unbalanced, so that was shut down for our 3 night stay. Key card- worked in the door when we got there, after that every time we wanted to get back in the room the key needed to be reprogrammed. When checking out I only could find one key card and the lady at the desk was not very polite or understanding that I didn’t have both cards. The low rating is based off those few issues. Other than those issues it is a clean room with a bed to catch some sleep.
Stayed 3 nights in Oct 2023

10/10 Excellent

John

Stayed 1 night in Oct 2023

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was quiet. Staff were friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Matthew

Liked: Staff & service, room comfort
Nice place, just a bit old and beat up. Fair price for what you get and had a decent complementary breakfast. Conveniently located near highway and close by to spots in town. Would stay here again if I ever pass through.
Stayed 1 night in Oct 2023

10/10 Excellent

Kenneth

Liked: Amenities
Clean comfortable and quiet room
Stayed 1 night in Oct 2023

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The desk clerk suggested a place to eat. We also left some beer in the refrigerator in the room . I called and he went to the room to get it and we picked it up on our way home. Very nice of him to do that.
Stayed 1 night in Oct 2023

4/10 Poor

Lawrence

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Decent Place In Sundance
Decent Stay. Broken ice maker was a bummer and a toilet that ran non stop was frustrating. Shower was great and room was clean. But no fridge in room was disappointing.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel for travelers
Nice hotel for the price. Quiet, clean, big rooms comfy beds. TVs small.
Stayed 1 night in Oct 2023

10/10 Excellent

Luy, Cheyenne

Stayed 1 night in Oct 2023