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Crowne Plaza Hotel Glasgow, an IHG Hotel

4.0 star property
Eco-certified Glasgow hotel in Glasgow Westend with a full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Hotel Glasgow, an IHG Hotel

Exterior
Premium Room, 2 Double Beds, River View
Exterior
BBQ/picnic area
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
The price is NZ$183
includes taxes & fees
16 Feb - 17 Feb

Explore the area

Map
Congress Road, Glasgow, Scotland, G3 8QT
  • Glasgow Science Centre
    ‪4 min walk‬
  • OVO Hydro
    ‪5 min walk‬
  • Scottish Exhibition and Conference Centre
    ‪11 min walk‬
  • Glasgow (GLA-Glasgow Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, River View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 19.0 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 23.78 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, River View

Standard Room, 1 Queen Bed, Accessible, River View

Standard Room, 1 Queen Bed, Accessible, River View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds, River View

Premium Room, 2 Double Beds, River View

Premium Room, 2 Double Beds, River View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 27.33 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, River View (High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, River View (High Floor)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 19.52 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, River View (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, River View (Super King)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 19.52 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Super King, High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Super King, High Floor)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 19.52 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Super King)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, River View (Super King)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 23.78 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Business Lounge Access (Super King)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Super King, High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Super King, High Floor)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access (Super King)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Super King)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

Radisson RED Glasgow

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1000)
The price is NZ$194
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Radisson RED Glasgow

About the area

Glasgow

Crowne Plaza Hotel Glasgow, an IHG Hotel places you in the centre of Glasgow, within just a 15-minute stroll of popular places like OVO Hydro and Scottish Exhibition and Conference Centre. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing day at Riverside Beauty can include hot stone massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, The Mariner Restaurant, is open for breakfast, lunch and dinner. The Mariner Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, Hot tub and sauna. 6500 square feet (604 square metres) of event facilities include 15 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Near this 4-property class Glasgow Westend hotel, you'll find Hampden Park.

What's nearby

  • Glasgow Science Centre - 4 min walk
  • OVO Hydro - 5 min walk
  • Scottish Exhibition and Conference Centre - 11 min walk
  • Kelvingrove Art Gallery and Museum - 3 min drive
  • University of Glasgow - 5 min drive

Getting around

  • Exhibition Centre Station - 8 min walk
  • Kinning Park Station - 17 min walk
  • Glasgow International Airport (GLA) - 26 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Taphouse Bar & Kitchen - ‬14 min walk
  • ‪Red Sky Bar - ‬6 min walk
  • ‪The Ben Nevis - ‬14 min walk
  • ‪India Quay - ‬7 min walk

About this property

Crowne Plaza Hotel Glasgow, an IHG Hotel

Eco-certified Glasgow hotel in Glasgow Westend with a full-service spa
Crowne Plaza Hotel Glasgow, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the eco-certified Crowne Plaza Hotel Glasgow, an IHG Hotel. For a fee, parking is available.

This 4-star Glasgow hotel is smoke free.

  • 1 building
  • 283 guestrooms or units
  • 17 levels
  • 6500 sq ft of conference space
  • 604 sq. m of conference space
  • Built in 1988
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Hotel Glasgow, an IHG Hotel offers 283 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Riverside Beauty has 2 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, English, French, German, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Mariner Bar
  • The Mariner Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 6,500 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 12.00 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards and cash. This property uses wind and solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:30 AM to 8:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Crowne Plaza GLASGOW
Crowne Plaza Hotel GLASGOW
GLASGOW Crowne Plaza Hotel
Crowne Plaza Glasgow Hotel Glasgow
Crowne Plaza Glasgow Scotland
Glasgow Crowne Plaza
Crowne Plaza Hotel Glasgow
Crowne Plaza Glasgow, An Ihg
Crowne Plaza Hotel Glasgow an IHG Hotel
Crowne Plaza Hotel Glasgow, an IHG Hotel Hotel
Crowne Plaza Hotel Glasgow, an IHG Hotel Glasgow
Crowne Plaza Hotel Glasgow, an IHG Hotel Hotel Glasgow

Frequently asked questions

What is the cancellation policy at Crowne Plaza Hotel Glasgow, an IHG Hotel?

Crowne Plaza Hotel Glasgow, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Hotel Glasgow, an IHG Hotel?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Glasgow, an IHG Hotel on 16 Feb 2025 start from NZ$182.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Hotel Glasgow, an IHG Hotel?

Yep, Crowne Plaza Hotel Glasgow, an IHG Hotel has a self car park for GBP 12.00 per night.

Is there a spa on site at Crowne Plaza Hotel Glasgow, an IHG Hotel?

Yep, Riverside Beauty is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Crowne Plaza Hotel Glasgow, an IHG Hotel have a pool?

Crowne Plaza Hotel Glasgow, an IHG Hotel has a pool and an indoor pool. The pool is open 6:30 AM to 8:30 PM.

What luxury perks are available at Crowne Plaza Hotel Glasgow, an IHG Hotel?

Crowne Plaza Hotel Glasgow, an IHG Hotel features a full-service spa, a health club and an indoor pool.

Is Crowne Plaza Hotel Glasgow, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Crowne Plaza Hotel Glasgow, an IHG Hotel is a hit with families.

Does Crowne Plaza Hotel Glasgow, an IHG Hotel serve breakfast?

Yeah, our travelers love the buffet brekkie here! Served weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Hotel Glasgow, an IHG Hotel?

No, Crowne Plaza Hotel Glasgow, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Hotel Glasgow, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza Hotel Glasgow, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Hotel Glasgow, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Hotel Glasgow, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 654 out of 1130 reviews" "
Rating 8 - Good. 278 out of 1130 reviews" "
Rating 6 - Okay. 101 out of 1130 reviews" "
Rating 4 - Poor. 52 out of 1130 reviews" "
Rating 2 - Terrible. 45 out of 1130 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows were hard :(
Stayed 1 night in Oct 2024

4/10 Poor

Derek

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
This was an OK property but not worth the price. It might be ok if you needed to be local for an event at the Hydro or SEC. The gym is very basic and drinks quite expensive. The reception staff were friendly enough though. I wouldn't be going back to this hotel though mostly based on the price for what you are getting?
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel staff are very nice,great service
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here to see Keane at the OVO, hotel was great, walkway from the carpark to the hotel was great, hotel staff were lovely and helpful, got a room upgrade, and met some lovely people. Highly recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay, fantastic receptionist, Kathleen, comfortable stylish room, lovely breakfast
Stayed 1 night in Oct 2024

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Allan

Stayed 1 night in Oct 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much in the area except for the concert halls, but it is next to the river which was very nice to walk along. Very close to hop-on hop-off bus and the railway, which was only £2.10 return to Glasgow Central.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October Break
We stayed in a Suite which had great views over Glasgow, we had access to the Club Suite on the 14th floor which was great. I'd like to give special mentioned to the staff members, Mohammad when I checked in and Liretta when we checked out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the river, in ten minutes walking distance of shops, science centre, and local music venues. Very close to the Ovo hydro venue. Very friendly staff, great amenities, great view, great breakfast, I look forward to staying again
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

MR HOLLY M PERCIVAL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Good
Staff were friendly and efficient, and the buffet breakfast was good. The room was clean and comfortable, but is in need of some refurbishment.
Stayed 1 night in Oct 2024

8/10 Good

Jen

Travelled with family
Liked: Cleanliness, staff & service
All in all it was fine and for the money it was value. Our room had a great view, lovely bed linen and fluffy towels but decor was a bit tired. Unfortunately, it was the first one at the door from the lift and it got a bit noisy with people coming and going, especially in the morning. Breakfast was disappointing. Buffet with no trays so several trips needed to fetch food and drink back to your table meaning either your drink or meal was cold by the time you sat down. Staff did offer to help but we hadn't chosen our food at this point. Only two very slow coffee machines were working which some guests struggled to operate and they delivered not particularly nice coffee or hot chocolate. Plates for the hot food were cold and the food, although it was sitting under lamps, was a bit lukewarm. Poached eggs were like hard boiled. Also tiny pastries and not much choice for continental breakfasts, why not just full sized?
Stayed 1 night in Oct 2024

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Super as usual
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very comfortable room with a lovely view of the River. Club Lounge was very relaxing with delicious snacks and drinks
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Marlyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
O2 Stay
Rooms were clean. Restaurant needs someone to walk the breakfast buffet like a guest. e.g. the hot water at the tea bar should be before the milk, there should be teaspoons at the tea bar. Little things, but these things stop bottlenecks forming. Very noisy at night - got woken up at 2.50am - if there’s a function on, security should patrol the floors perhaps?…
Stayed 2 nights in Oct 2024