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Crowne Plaza Hotel Glasgow, an IHG Hotel

4.0 star property
Eco-certified Glasgow hotel in Glasgow Westend with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Hotel Glasgow, an IHG Hotel

Exterior
Indoor pool
Exterior
Premium Room, 2 Double Beds, River View
BBQ/picnic area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Parking available
    Parking available
The price is NZ$160
includes taxes & fees
22 Dec - 23 Dec

Explore the area

Map
Congress Road, Glasgow, Scotland, G3 8QT
  • Clyde Auditorium
    2 min walk
  • Glasgow Science Centre
    4 min walk
  • OVO Hydro
    5 min walk
  • Glasgow (GLA-Glasgow Intl.)
    26 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, River View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 19.0 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 23.78 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, River View

Standard Room, 1 Queen Bed, Accessible, River View

Standard Room, 1 Queen Bed, Accessible, River View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds, River View

Premium Room, 2 Double Beds, River View

Premium Room, 2 Double Beds, River View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 27.33 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, River View (High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, River View (High Floor)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 19.52 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, River View (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, River View (Super King)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 19.52 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Super King, High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Super King, High Floor)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 19.52 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Super King)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, River View (Super King)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 23.78 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Business Lounge Access (Super King)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Super King, High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Super King, High Floor)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access (Super King)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Super King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Super King)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior
Radisson RED Glasgow
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1007)
The price is NZ$269
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Radisson RED Glasgow

About the area

Glasgow

Crowne Plaza Hotel Glasgow, an IHG Hotel places you in the centre of Glasgow, within just a 15-minute stroll of popular places like OVO Hydro and Scottish Exhibition and Conference Centre. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing day at Riverside Beauty can include hot stone massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, The Mariner Restaurant, is open for breakfast, lunch and dinner. The Mariner Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, Hot tub and sauna. 6500 square feet (604 square metres) of event facilities include 15 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Glasgow Westend hotel include Glasgow Green and University of Glasgow.

What's nearby

  • Glasgow Science Centre - 4 min walk - 0.4 km
  • OVO Hydro - 5 min walk - 0.5 km
  • Scottish Exhibition and Conference Centre - 11 min walk - 1.0 km
  • Kelvingrove Art Gallery and Museum - 3 min drive - 2.0 km
  • University of Glasgow - 5 min drive - 3.8 km

Getting around

  • Exhibition Centre Station - 8 min walk
  • Kinning Park Station - 17 min walk
  • Glasgow International Airport (GLA) - 26 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Taphouse Bar & Kitchen - ‬14 min walk
  • ‪Red Sky Bar - ‬6 min walk
  • ‪The Ben Nevis - ‬14 min walk
  • ‪India Quay - ‬7 min walk

About this property

Crowne Plaza Hotel Glasgow, an IHG Hotel

Eco-certified Glasgow hotel in Glasgow Westend with a full-service spa
Crowne Plaza Hotel Glasgow, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the eco-certified Crowne Plaza Hotel Glasgow, an IHG Hotel. For a fee, parking is available.

This 4-star Glasgow hotel is smoke free.

  • 1 building
  • 283 guestrooms or units
  • 17 levels
  • 6500 sq ft of conference space
  • 604 sq. m of conference space
  • Built in 1988
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Hotel Glasgow, an IHG Hotel offers 283 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Riverside Beauty has 2 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, English, French, German, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Mariner Bar
  • The Mariner Restaurant

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 6,500 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 12.00 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards and cash. This property uses wind and solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:30 AM to 8:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Crowne Plaza GLASGOW
Crowne Plaza Hotel GLASGOW
GLASGOW Crowne Plaza Hotel
Crowne Plaza Glasgow Hotel Glasgow
Crowne Plaza Glasgow Scotland
Glasgow Crowne Plaza
Crowne Plaza Hotel Glasgow
Crowne Plaza Glasgow, An Ihg
Crowne Plaza Hotel Glasgow an IHG Hotel
Crowne Plaza Hotel Glasgow, an IHG Hotel Hotel
Crowne Plaza Hotel Glasgow, an IHG Hotel Glasgow
Crowne Plaza Hotel Glasgow, an IHG Hotel Hotel Glasgow

Frequently asked questions

What is the cancellation policy at Crowne Plaza Hotel Glasgow, an IHG Hotel?

Crowne Plaza Hotel Glasgow, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Hotel Glasgow, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Glasgow, an IHG Hotel on 22 Dec 2024 start from NZ$160.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Hotel Glasgow, an IHG Hotel?

Yep, Crowne Plaza Hotel Glasgow, an IHG Hotel has a self car park for GBP 12.00 per night.

Is there a spa on site at Crowne Plaza Hotel Glasgow, an IHG Hotel?

Yep, Riverside Beauty is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Crowne Plaza Hotel Glasgow, an IHG Hotel have a pool?

Crowne Plaza Hotel Glasgow, an IHG Hotel has a pool and an indoor pool. The pool is open 6:30 AM to 8:30 PM.

What luxury perks are available at Crowne Plaza Hotel Glasgow, an IHG Hotel?

Crowne Plaza Hotel Glasgow, an IHG Hotel features a full-service spa, a health club and an indoor pool.

Is Crowne Plaza Hotel Glasgow, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Crowne Plaza Hotel Glasgow, an IHG Hotel is a hit with families.

Does Crowne Plaza Hotel Glasgow, an IHG Hotel serve breakfast?

Yeah, our travelers love the buffet brekkie here! Served weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Hotel Glasgow, an IHG Hotel?

No, Crowne Plaza Hotel Glasgow, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Hotel Glasgow, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza Hotel Glasgow, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Hotel Glasgow, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Hotel Glasgow, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 627 out of 1085 reviews" "
Rating 8 - Good. 270 out of 1085 reviews" "
Rating 6 - Okay. 95 out of 1085 reviews" "
Rating 4 - Poor. 50 out of 1085 reviews" "
Rating 2 - Terrible. 43 out of 1085 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Impossible to reserve a double bed, it's a gacha game whether you get a twin or a double. We lost. Felt like sleeping in a college dorm again.
Stayed 4 nights in Aug 2024

8/10 Good

Terri

Stayed 2 nights in Aug 2024

4/10 Poor

Christine

Travelled with family
Disliked: Amenities, property conditions & facilities
The thermostat in our room broke (temperature kept increasing and thermostat would not lower, so hot!) and the phone was inoperable. Went down and told the desk about these problems (5 times!!!) and was assured that maintenance would be by to fix these issues. Needless to say maintenance did not arrive and when we went down to the desk AGAIN we were told by the night manager (who was amazing!), that the maintenance was never told of these issues and had left for the evening. It was suggested we leave our belongings in the room with the issues and sleep in another room. So my son had to now sleep on a pull out mattress from a couch (uncomfortable!) and the A/C still was not working and well in the new room. We were not about to leave our valuables so we had to repack, at 11 PM and transport our belongings to another room. Exhausting. The next morning we could not take the elevator because people were stuck in the elevator and we could hear them calling for help. Very happy to check out the following morning. Was not offered any type of compensation. Beyond disappointed. I wish I had the night managers name, he’s wonderful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glasgow getaway.
Really enjoyed our stay, the welcome from Mohamed on reception and the friendliness of all the staff including those in the leisure centre.
Stayed 3 nights in Aug 2024

8/10 Good

John

Stayed 4 nights in Aug 2024

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Amarjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Stayed 1 night in Aug 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Fantastic stay at the Crowne Plaza, from check in to check out everything about the hotel was excellent (Staff friendly, spotless room, very nice breakfast).
Stayed 1 night in Aug 2024

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Fantastic service. Friendly. Professional. Went above and beyond with kind gestures. Club lounge was unexpected and welcome!
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Staff was friendly and helpful. Clean. I would have preferred air conditioning in the room.
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Annamarie, Rohnert Park

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Good room service. Bar waiters need to be more active to new arrivals.
Stayed 9 nights in Aug 2024

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best customer service - massive shout out to Mohamed on reception for his amazing customer service and making me feel extra special. Lovely two night stay and will definitely be back
Stayed 1 night in Aug 2024

8/10 Good

Jukka-Petteri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the hotel, great service. Could be more elevators, occasionally pretty long waiting times and the stairs were a bit rustic and out of way. Truly Scottish breakfast, not too much veggies, hint hint. Also, no porridge? All in all, solid strong 4/5.
Stayed 4 nights in Aug 2024

8/10 Good

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good but not many options for younger kids dining
Stayed 4 nights in Aug 2024

10/10 Excellent

Thura, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Natsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

laura

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Floyd, Sacramento

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Twice within two weeks the rooms were not ready and wasn’t able to check in at 3 as stated. If the hotel cannot clean rooms in a timely manner maybe more cleaning staff may be needed. Free drinks at the bar isn’t always what a tired traveler needs to “make things right”. Will rethink staying at another Crowne Plaza for the future
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at this hotel. Check in was super busy when we arrived, there was staff handing out free glasses of wine for people waiting to be checked in as the hotel was fully booked. I was served by Lenka, she was absolutely amazing, i decided to upgrade my room as the price was great. Everything was super easy, Lenka took the time to make sure we understood everything included when we upgraded. She even went the extra mile and gave us a pre order sheet just incase we were hungry when coming back from an event. All the other staff at the hotel were lovely when you spoke to them, room was really clean and we had a fantastic view! Will definitely return to this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is right on river with nice walking/running/biking path with public transportation and hop on hop off bus stop nearby. A ways from city center, but cabs also readily available. Very friendly and helpful staff. Nice breakfast buffet; dinner was good and reasonable.
Stayed 1 night in Aug 2024