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Rembrandt Premium Fuji Gotemba

3.0 star property
Hotel with free parking, near Fuji-Hakone-Izu National Park

Photo gallery for Rembrandt Premium Fuji Gotemba

Exterior
Hot springs
Hot springs
[Non-Smoking] Western Style Major Suite (Mt. Fuji View)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning
The current price is NZ$259
includes taxes & fees
18 Feb - 19 Feb

Explore the area

Map
2571 Fukazawa, Gotemba, Shizuoka, 4120023
  • Lake Higashiyama
    ‪20 min walk‬
  • Fuji Bussharito Heiwa Park
    ‪3 min drive‬
  • Gotemba Premium Outlets
    ‪5 min drive‬
  • Atsugi Air Base (NJA)
    ‪74 min drive‬

Room options

View all photos for [Non-Smoking] Western Style Junior Suite (Mt. Fuji View)

[Non-Smoking] Western Style Junior Suite (Mt. Fuji View)

[Non-Smoking] Western Style Junior Suite (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
  • 55 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for [Non-Smoking] Western Style Standard Twin Room (50 sqm)

[Non-Smoking] Western Style Standard Twin Room (50 sqm)

[Non-Smoking] Western Style Standard Twin Room (50 sqm)

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Desk
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for [Non-Smoking] Japanese Style Superior Room (Mt. Fuji View)

Desk, free WiFi, bed sheets

[Non-Smoking] Japanese Style Superior Room (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Desk
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for [Non-Smoking] Japanese Western Style Double Room (Mt. Fuji View)

[Non-Smoking] Japanese Western Style Double Room (Mt. Fuji View)

[Non-Smoking] Japanese Western Style Double Room (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Desk
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Non-smoking] Western Style Room Deluxe Twin (Mt. Fuji view) Half-board plan Japanese French Dinner

Desk, free WiFi, bed sheets

[Non-smoking] Western Style Room Deluxe Twin (Mt. Fuji view) Half-board plan Japanese French Dinner

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for [Non-Smoking] Western Style Deluxe Twin Room (Mt. Fuji View)

[Non-Smoking] Western Style Deluxe Twin Room (Mt. Fuji View)

[Non-Smoking] Western Style Deluxe Twin Room (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for [Non-smoking] Western Style Standard Twin Room (35 sqm) Half-board plan Japanese French Dinner

Desk, free WiFi, bed sheets

[Non-smoking] Western Style Standard Twin Room (35 sqm) Half-board plan Japanese French Dinner

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Desk
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for [Non-Smoking] Western Style Luxury Twin Room

[Non-Smoking] Western Style Luxury Twin Room

[Non-Smoking] Western Style Luxury Twin Room

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Desk
  • 60 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for [Non-Smoking] Western Style Standard Twin Room (35 sqm)

Desk, free WiFi, bed sheets

[Non-Smoking] Western Style Standard Twin Room (35 sqm)

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Desk
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for [Non-Smoking] Western Style Standard Twin Room (25 sqm)

Desk, free WiFi, bed sheets

[Non-Smoking] Western Style Standard Twin Room (25 sqm)

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Desk
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for [Non-Smoking] Western Style Superior Twin Room (Mt. Fuji View)

[Non-Smoking] Western Style Superior Twin Room (Mt. Fuji View)

[Non-Smoking] Western Style Superior Twin Room (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Desk
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for [Non-Smoking] Western Style Double Room (Mt. Fuji View)

[Non-Smoking] Western Style Double Room (Mt. Fuji View)

[Non-Smoking] Western Style Double Room (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Desk
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Western Style Major Suite (Mt. Fuji View)

[Non-Smoking] Western Style Major Suite (Mt. Fuji View)

[Non-Smoking] Western Style Major Suite (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Desk
  • 104 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for [Non-smoking] Japanese Style Room Superior (Mt. Fuji view) Half-board plan Japanese French Dinner

Desk, free WiFi, bed sheets

[Non-smoking] Japanese Style Room Superior (Mt. Fuji view) Half-board plan Japanese French Dinner

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Desk
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for [Non-Smoking] Japanese Style Standard Room

[Non-Smoking] Japanese Style Standard Room

[Non-Smoking] Japanese Style Standard Room

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Desk
  • 35 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for [Non-Smoking] Japanese Western Style Family Room

[Non-Smoking] Japanese Western Style Family Room

[Non-Smoking] Japanese Western Style Family Room

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Desk
  • 50 sq m
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for [Non-Smoking] Western Style Suite Room (Mt. Fuji View)

[Non-Smoking] Western Style Suite Room (Mt. Fuji View)

[Non-Smoking] Western Style Suite Room (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Hairdryer
  • 66 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for [Non-Smoking] Special Japanese Style Room with a Private Open-air Bath (Mt. Fuji View)

[Non-Smoking] Special Japanese Style Room with a Private Open-air Bath (Mt. Fuji View)

[Non-Smoking] Special Japanese Style Room with a Private Open-air Bath (Mt. Fuji View)

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
Hairdryer
  • 74 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Floor Standard Twin Room 35㎡ Hakone side

Desk, free WiFi, bed sheets

Standard Floor Standard Twin Room 35㎡ Hakone side

  • Sleeps 2
  • 2 Single Beds

View all photos for Special Floor Major Suite

Living area

Special Floor Major Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Special Floor Luxury Twin Room Hakone Side

Desk, free WiFi, bed sheets

Special Floor Luxury Twin Room Hakone Side

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Floor Japanese Superior Room With Fuji Mountain View

Bathroom

Standard Floor Japanese Superior Room With Fuji Mountain View

  • Sleeps 4
  • 4 Single Futons

Standard Floor Japanese Western Family Room Hakone Side

  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for Special Floor Suite With Fuji Mountain View

Desk, free WiFi, bed sheets

Special Floor Suite With Fuji Mountain View

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Floor Junior Suite With Fuji Mountain View

Desk, free WiFi, bed sheets

Standard Floor Junior Suite With Fuji Mountain View

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Floor Superior Twin Room With Fuji Mountain View

Desk, free WiFi, bed sheets

Standard Floor Superior Twin Room With Fuji Mountain View

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Floor Double Room With Fuji Mountain View

Desk, free WiFi, bed sheets

Standard Floor Double Room With Fuji Mountain View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Standard Twin Room 50sqm Hakone Side

Desk, free WiFi, bed sheets

Standard Floor Standard Twin Room 50sqm Hakone Side

  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese-style room standard (Hakone side)

Interior

Japanese-style room standard (Hakone side)

  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Floor Standard Twin Room 25㎡ Hakone Side

Desk, free WiFi, bed sheets

Standard Floor Standard Twin Room 25㎡ Hakone Side

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Floor Japanese Western Style Double Room With Fuji Mountain View

Desk, free WiFi, bed sheets

Standard Floor Japanese Western Style Double Room With Fuji Mountain View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Deluxe Twin Room With Fuji Mountain View

Desk, free WiFi, bed sheets

Standard Floor Deluxe Twin Room With Fuji Mountain View

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Japanese Style Room With Open Air Bath With Mt.Fuji View

Dining

Japanese Style Room With Open Air Bath With Mt.Fuji View

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Mars Garden Wood Gotemba

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (593)
The price is NZ$372
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Mars Garden Wood Gotemba

About the area

Gotemba

At Rembrandt Premium Fuji Gotemba you'll be within a 20-minute walk of Lake Higashiyama and 3.4 km (2.1 mi) from Gotemba Premium Outlets. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Gastronomique Le Mont, serves French cuisine and is open for breakfast and dinner. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 20-minute drive of this 3-property class Gotemba hotel, attractions include Lake Ashi and Hakone Kowakien Yunessun.

What's nearby

  • Gotemba Premium Outlets - 5 min drive
  • Pola Museum of Art - 10 min drive
  • Hakone Ropeway - 15 min drive
  • Ōwakudani - 15 min drive
  • Hakone Kowakien Yunessun - 17 min drive

Getting around

  • Gotemba Station - 12 min drive
  • Kowakidani Station - 14 min drive
  • Tokyo (HND-Haneda) - 89 min drive

Restaurants

  • ‪Shake Shack - ‬5 min drive
  • ‪沼津魚がし鮨 - ‬7 min drive
  • ‪Godiva - ‬7 min drive
  • ‪gelato pique cafe creperie 御殿場プレミアム・アウトレット店 - ‬5 min drive
  • ‪Tully's Coffee - ‬6 min drive

About this property

Rembrandt Premium Fuji Gotemba

Hotel with free parking, near Fuji-Hakone-Izu National Park
There's a restaurant on site. Public spaces have free WiFi. 3 meeting rooms and coworking spaces are available. Rembrandt Premium Fuji Gotemba also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.
  • 50 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • Dining venue
Rembrandt Premium Fuji Gotemba offers 50 air-conditioned accommodations with complimentary slippers and a hairdryer. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath and indoor mineral hot springs (Japanese-style onsen).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 3,000 per person
  • A restaurant

Restaurants on site

  • Gastronomique Le Mont

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Coworking space

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 8 March and 11 March.
The property will be renovating from 17 February 2025 to 11 July 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hot springs
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 3000 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Rembrandt Fuji Gotemba Gotemba
Rembrandt Premium Fuji Gotemba Hotel
Rembrandt Premium Fuji Gotemba Gotemba
Rembrandt Premium Fuji Gotemba Hotel Gotemba

Frequently asked questions

What is the cancellation policy at Rembrandt Premium Fuji Gotemba?

Rembrandt Premium Fuji Gotemba offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rembrandt Premium Fuji Gotemba?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Rembrandt Premium Fuji Gotemba on 18 Feb 2025 start from NZ$259.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rembrandt Premium Fuji Gotemba?

Yep, Rembrandt Premium Fuji Gotemba has a free self car park. Onsite parking is limited.

Does Rembrandt Premium Fuji Gotemba serve breakfast?

Yep, full breakfast is offered on weekdays from 7:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Rembrandt Premium Fuji Gotemba?

No, Rembrandt Premium Fuji Gotemba does not offer an airport shuttle service.

Is there a bar or restaurant at Rembrandt Premium Fuji Gotemba?

Yep, you can grab a meal at Rembrandt Premium Fuji Gotemba's onsite restaurant that serves French cuisine.

What time are check-in & check-out at Rembrandt Premium Fuji Gotemba?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Rembrandt Premium Fuji Gotemba?

No, only service animals are allowed.

Rembrandt Premium Fuji Gotemba Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 120 out of 227 reviews
Rating 8 - Good. 73 out of 227 reviews
Rating 6 - Okay. 23 out of 227 reviews
Rating 4 - Poor. 6 out of 227 reviews
Rating 2 - Terrible. 5 out of 227 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Every was good
Stayed 1 night in Oct 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
The number one positive is the unparalleled views of Mt Fuji. We enjoyed the spacious room, and wish the weather had permitted use of the deck. Guest lounge area was very much appreciated, with free coffee. The onset was very nice, and enjoyed using it. The biggest con is that there is nothing near by. No shopping , food , services, or public transport that aren’t a $20 cab ride away. The hotel is in need of refurbishing. Years of use and weather have deteriorated the structure. If you have your own transportation, and are looking for a remote location, then it may suit your purposes
Stayed 2 nights in Jun 2024

6/10 Okay

Richard

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Restaurant is very expensive 11100 yen and 15000
Stayed 1 night in Jul 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. No nearby stores or restaurants. Poor access to amenities in Gotemba. Free coffee, apple juice and view of Mt Fuji.
Stayed 2 nights in Jun 2024

6/10 Okay

Richard

Travelled with family
Liked: Staff & service, amenities
The property is quite isolated from the rest of gotemba. $20 taxi to Outlet Mall. $20 taxi to train station. If I were to do it again I would have chosen differently. Staff are pleasant and fluent in English.
Stayed 1 night in Jun 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Barton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of Mt Fuji, nice onsen, breakfast was fantastic. Great place to stay and relax.
Stayed 1 night in Jun 2024

10/10 Excellent

ISMETT

Travelled with family
Liked: Amenities
Convenuent. Staff polite. Mt Fuji virw is spectacular.
Stayed 3 nights in May 2024

10/10 Excellent

Kaiwen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the clouds didn’t let us see Mt. Fuji but the staff and accommodation were very nice, incredibly pretty area around the property!!

8/10 Good

King Leung Cyrus

Travelled with family
Liked: Staff & service
The hotel is located on a mountain, with a magnificent view of Mount Fuji and Gotemba City. The hotel has a unique appearance. My favorite is the public onsen, which is very bright and overlooks Mount Fuji. However, the room decoration is relatively old and the cleanliness is acceptable. The front desk staff was very attentive and tried their best to help and answer our questions. Since it's about an 8-10 minute drive from the outlet, it's most suitable for traveling by your car instead of taking public transportation.
Stayed 3 nights in May 2024

10/10 Excellent

Lisa

The hotel was beautiful. The views of mt Fuji are spectacular
Stayed 1 night in May 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Hooi pheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very good view,we could see the Fuji mountain from our room, if you like the Fuji mountain going here is great !
Stayed 1 night in Apr 2024

10/10 Excellent

Weng Kuen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen fees
Beware: hotel charges each person ¥150 a night whether you use the onsen or not. And this was not stated in the information of the hotel. Had a rude shock when we check out. It was also not highlighted by the receptionist when we check in. Otherwise the hotel is not too bad. With a nice view of Mount Fuji if you got the right room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are warm and very helpful. Will definitely stay in this hotel again in future
Stayed 2 nights in Dec 2023

8/10 Good

adeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are helpful, friendly and speak English well. The room is big and comfortable even for four adults. The ryokan includes 1 hot pool and 1 cold pool indoor, 2 hot pools out door. The view of mount Fuji from outdoor pool is fantastic! There is also a sauna room included. The breakfast is great! A downside is that the futon is old and clumpy. Not the fluffy one that I was looking forward to. Another downside is that the laundry room is in a corner of the carpark. Although the laundry service is free, the washing machine and dryers are old.
Stayed 2 nights in Nov 2023

8/10 Good

Shlomi Shlomo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great view.
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Stayed 1 night in Oct 2023

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good mount Fuji view from the room.
Stayed 2 nights in Sep 2023

8/10 Good

Ryusuke

Stayed 1 night in Sep 2023

2/10 Terrible

Jessica

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

akemi

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

Mat

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel, poor location, unhelpful reception
Hotel is a long way out of Gotemba, not really walking distance. Reception staff appear to have no knowledge of the surrounding area.
Stayed 2 nights in Jul 2023