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CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3.0 star property
Hotel with a 24-hour fitness centre, a short walk to Van Andel Arena

Photo gallery for CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Individually decorated, individually furnished, desk, laptop workspace
Lobby
Meeting facility
Ballroom
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Spa
  • Bar
  • Housekeeping
The current price is NZ$249
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Grand Rapids Children's Museum
    ‪4 min walk‬
  • Van Andel Arena
    ‪4 min walk‬
  • Grand Rapids Art Museum
    ‪5 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Similar properties

Property amenity

Residence Inn by Marriott Grand Rapids Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.8 out of 5, Exceptional, (928)
The price is NZ$321
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Residence Inn by Marriott Grand Rapids Downtown

About the area

Grand Rapids

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection puts you in the heart of Grand Rapids, within just a 10-minute stroll of popular attractions like Van Andel Arena and DeVos Performance Hall. Highlights at this boutique hotel include a restaurant, a 24-hour gym and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and wedding services. Added amenities include a coffee shop/cafe, a snack bar/deli and coffee/tea in a common area. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Downtown Grand Rapids hotel include John Ball Zoo and Frederik Meijer Gardens and Sculpture Park.

What's nearby

  • Van Andel Arena - 4 min walk
  • DeVos Performance Hall - 6 min walk
  • DeVos Place Convention Center - 9 min walk
  • Gerald R. Ford Museum - 11 min walk
  • Downtown Market - 14 min walk

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 19 min drive

Restaurants

  • ‪Brick and Porter - ‬2 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Barrio - ‬3 min walk
  • ‪GLC Live at 20 Monroe - ‬3 min walk
  • ‪Leo's - ‬1 min walk

About this property

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Hotel with a 24-hour fitness centre, a short walk to Van Andel Arena
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A 24-hour fitness centre, spa services, and coffee/tea in common area are also featured at the boutique CityFlatsHotel - Grand Rapids, Ascend Hotel Collection. Parking is available for a fee.

This 3-star Grand Rapids hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2011
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offers 48 air-conditioned accommodations with MP3 docking stations and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include manicures and pedicures.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

What is the cancellation policy at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection on 1 Apr 2025 start from NZ$249.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Yep, CityFlatsHotel - Grand Rapids, Ascend Hotel Collection has a self car park for USD 24.00 per night.

Is there a spa on site at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

There's no onsite spa, but this property does offer spa services.

Is CityFlatsHotel - Grand Rapids, Ascend Hotel Collection family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that CityFlatsHotel - Grand Rapids, Ascend Hotel Collection is a hit with families.

Is there a free airport shuttle available at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

No, CityFlatsHotel - Grand Rapids, Ascend Hotel Collection does not offer an airport shuttle service.

Is there a bar or restaurant at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

No, only service animals are allowed.

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 474 out of 1003 reviews
Rating 8 - Good. 289 out of 1003 reviews
Rating 6 - Okay. 134 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

TIMOTHY, Pacific Grove

Disliked: Cleanliness, amenities, property conditions & facilities
The room was terrible, dirty sheets, no hangers, floor is buckling, refrigerator was in the middle of the floor and no window. Had to move to a different hotel the same day and did not stay for the 7 day prepaid stay. Looking for a refund if possible. I have pictures
Stayed 8 nights in Nov 2024

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the checkin person and the bartender were great.
Stayed 1 night in Nov 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is expensive...
Stayed 1 night in Nov 2024

10/10 Excellent

Betsy

Stayed 1 night in Nov 2024

2/10 Terrible

Karen

Business traveller
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable right down town!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in and check-out. Location was great. Room was very clean and updated
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the city and comfortable and clean bedding!
Stayed 1 night in Nov 2024

10/10 Excellent

Beth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very nice and comfy. Great location to Van Andle arena.
Stayed 1 night in Nov 2024

8/10 Good

Christine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was in a great location, right downtown Grand Rapids and near Van Andel Arena. Hotel was clean and inviting, and had a great view of the downtown street. Room was smaller but clean. Could have used some maintenance updates but overall it was a nice room.
Stayed 1 night in Nov 2024

6/10 Okay

Eileen

Travelled with partner
Liked: Cleanliness, staff & service
Guess I should have done my homework a little more. No mini fridge or microwave in room. Nowhere to park except street or garage. Garage parking is expensive, so luckily found a street spot second night. Accommodations were good for what we needed.
Stayed 2 nights in Nov 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Shannon

Stayed 1 night in Oct 2024

8/10 Good

Nicole

Liked: Property conditions & facilities
Close to everything dien
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Fun and modern rooms
Stayed 1 night in Nov 2024

8/10 Good

Jeremey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, staff was really kind and it was in a great spot between the parking garage and the sports arena. The walls are pretty thin but other than that not much to complain about.
Stayed 1 night in Nov 2024

6/10 Okay

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the amount that we prayed for this property, it was quite subpar. There was only one attendant working the desk and they were in the restroom when we arrived and we had to wait about 10 minutes to check in. We were trying to get to a concert on time and no one else was able to help us. Paying around $500 a night for a room, I would expect the property to be able to staff coverage adequately. The room itself was very plain and ordinary. It was walkable and convenient. I probably would not choose this property again.
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, I will definitely stay here again if I visit Grand Rapids in the future. Highly recommended!
Stayed 1 night in Nov 2024

8/10 Good

John A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable. Staff was extremely friendly. Restaurants were close by.
Stayed 1 night in Nov 2024

6/10 Okay

Angelo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Too many things to complaint about let’s just we won’t be staying there afain
Stayed 1 night in Nov 2024