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CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3.0 star property
Comfortable boutique hotel, walk to Van Andel Arena

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Photo gallery for CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Individually decorated, individually furnished, desk, laptop workspace
Ballroom
Restaurant
Reception
Deluxe King | Living area
Reviews
8.4

Very good

Popular amenities

  • Spa
    SpaSpa
  • Parking available
    Parking availableParking available
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • Gym
    GymGym

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Popular LocationVan Andel Arena4 min walk
  • Popular LocationDeVos Performance Hall6 min walk
  • Popular LocationGerald R. Ford Museum11 min walk
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)18 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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The price is NZ$523
for 1 night
includes taxes & fees
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About the area

Grand Rapids

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection puts you in the heart of Grand Rapids, within just a 10-minute stroll of popular attractions like Van Andel Arena and DeVos Performance Hall. Highlights at this boutique hotel include a restaurant, a 24-hour gym and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and wedding services. Added amenities include a coffee shop/cafe, a snack bar/deli and coffee/tea in a common area. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Downtown Grand Rapids hotel include Downtown Market and John Ball Zoo.

What's nearby

  • Van Andel Arena - 4 min walk
  • DeVos Performance Hall - 6 min walk
  • Gerald R. Ford Museum - 11 min walk
  • Downtown Market - 14 min walk
  • John Ball Zoo - 3 min drive

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 19 min drive

Restaurants

  • ‪Barrio - ‬3 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Grand Rapids Brewing Company - ‬3 min walk
  • ‪Brick and Porter - ‬2 min walk
  • ‪Leo's - ‬1 min walk

About this property

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Comfortable boutique hotel, walk to Van Andel Arena
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A 24-hour fitness centre, spa services, and coffee/tea in common area are also featured at the boutique CityFlatsHotel - Grand Rapids, Ascend Hotel Collection. Parking is available for a fee.

This 3-star Grand Rapids hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2011
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offers 48 air-conditioned accommodations with MP3 docking stations and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include manicures and pedicures.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Daily housekeeping
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Contactless check-out is available.

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

What is the cancellation policy at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

As of 6 Jul 2024, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection on 14 Jul 2024 start from NZ$267.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Yep, CityFlatsHotel - Grand Rapids, Ascend Hotel Collection has a self car park for USD 24.00 per night.

Is there a spa on site at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

There's no onsite spa, but this property does offer spa services.

Is CityFlatsHotel - Grand Rapids, Ascend Hotel Collection family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that CityFlatsHotel - Grand Rapids, Ascend Hotel Collection is a hit with families.

Is there a free airport shuttle available at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

No, CityFlatsHotel - Grand Rapids, Ascend Hotel Collection does not offer an airport shuttle service.

Is there a bar or restaurant at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

No, only service animals are allowed.

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 474 out of 1003 reviews" "
Rating 8 - Good. 300 out of 1003 reviews" "
Rating 6 - Okay. 131 out of 1003 reviews" "
Rating 4 - Poor. 74 out of 1003 reviews" "
Rating 2 - Terrible. 24 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Scott

Liked: Cleanliness, property conditions & facilities
The rooms are definitely the size that the pictures give the impression of. Our city view was a window that looked out to a metal wall barrier a foot away, so no view. The room was poorly laid out and a bit inconvenient. And the bathroom door was cute but did not give any real privacy. For the price($300) I expected more. We stay at the Homewood suites or the residence inn for cheaper and their rooms are definitely better than these.
Stayed 1 night in Mar 2024

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms give jail cell vibes Wet elevator No parking ($24 a day at nearest parking garage) Awesome staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Always stay at City Flats when going to an event. Close to Van Andel and surrounded by restaurants to visit. Always an easy check-in and check-out. Great service and comfortable beds.
Stayed 1 night in Mar 2024

10/10 Excellent

Kaitlyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay. Be ware of parking.
Great hotel. Much more than expected! Room was very cute, modern, and beds were so comfortable. Check in and check out were easy. Very conveniently located. Parking was around the corner in a parking garage as the hotel didn’t offer parking - wish I would have known this prior, but it worked out fine.
Stayed 1 night in Mar 2024

10/10 Excellent

melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique set up, walkable to Van Andel statium and all the bar and restaurant
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartender Wesley was fantastic. His kindness and friendliness made us feel like were are friends and family. We felt very at home at the City Flats Hotel. The bed was very cozy. We would happily stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown stay close to all the popular places in Downtown Grqnd Rapids Nice accommodations. Parking garage right around the corner
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Beth

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Was very quiet and convenient to downtown festivities, restaurants, etc. would not book here if you are going to be in the room for more than sleeping. Staff was not supportive and even offered for us to check out after simply asking if there were any other rooms available due to our room having a view of 3 brick walls. Room felt extremely small, wasted space, no view. Would check with staff before booking to see where your room is.
Stayed 2 nights in Mar 2024

4/10 Poor

Emma

Liked: Cleanliness, staff & service
Ehh…
It wasn’t “bad” but I was just severely disappointed. The rooms are individually decorated but there was no thought out behind it. No refrigerator or microwave. The ice bucket was in the bathroom with no liner/bag. There isn’t even an ice machine on the whole side of the hotel I was in so the point was mute. I paid $3.18 for a small black coffee at 8:30am on a Saturday morning. Like what??? I should’ve stayed at a holiday inn. 😂😂
Stayed 1 night in Mar 2024

6/10 Okay

Sierra

Stayed 2 nights in Mar 2024

4/10 Poor

Jason

Travelled with partner
Liked: Cleanliness
We loved the location. But we got our room went and had something to eat and when we returned our key didnt work, after 3 tries up and down the elevator, the desk help got it to work. No big deal but the bed was extremely uncomfortable, the room was for two but only one towel.
Stayed 1 night in Mar 2024

6/10 Okay

Shannon

Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for concerts and events reasonably price
Stayed 1 night in Mar 2024

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms. Fine finish details were lacking. IE shelves crooked and leaning tonthe point shampoo bottle wont stay withoht falling off. For the price i had expected more. It was clean and the staff was nice. I can say that for certain.
Stayed 1 night in Feb 2024

10/10 Excellent

Rafael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was perfectly in the middle of all are events, only had to walk 6 blocks max to everything planned!
Stayed 2 nights in Feb 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Ashley

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were advertised as queens but were fulls... when we asked for daily housekeeping we were denied that and told all they could do was take out garbage & provide 2 extra towels... they didnt take out the garbage but we did get the 2 towels (making our total 4 for our 4 person rental...)
Stayed 2 nights in Feb 2024

8/10 Good

Ryan

Stayed 1 night in Feb 2024

2/10 Terrible

Ismail

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Katelyn

Stayed 1 night in Feb 2024