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Holiday Inn Grand Rapids - South by IHG

3.0 star property
Family-friendly hotel with fitness centre and 24-hour business centre

Photo gallery for Holiday Inn Grand Rapids - South by IHG

Exterior
Restaurant
Premium Room, 1 King Bed with Sofa bed
Exterior
Standard Room, 2 Queen Beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast available
  • Bar
  • Laundry
  • Parking included
The current price is NZ$182
includes taxes & fees
13 May - 14 May

Explore the area

Map
6569 Clay Avenue Sw, Grand Rapids, MI, 49548
  • Craig's Cruisers
    ā€Ŗ4 min driveā€¬
  • Tanger Factory Outlet Center
    ā€Ŗ5 min driveā€¬
  • Van Andel Arena
    ā€Ŗ11 min driveā€¬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ā€Ŗ18 min driveā€¬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Communications)

Premium Room, 1 King Bed, Roll-in Shower (Communications)

Premium Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
  • 46 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
  • 38 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Grand Rapids

A family-friendly stay in Grand Rapids awaits you at Holiday Inn Grand Rapids - South by IHG. You'll be steps from Crossroads Conference Center and 3.2 km (2 mi) from Craig's Cruisers. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, kids' swimming pool and waterslide. 5500 square feet (511 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 6:30 AM and 10:00 AM. .Attractions within a 15-minute drive of this 3-property class Cutlerville hotel include Van Andel Arena and DeVos Performance Hall.

What's nearby

  • Craig's Cruisers - 4 min drive - 3.4 km
  • Tanger Factory Outlet Center - 5 min drive - 4.7 km
  • Van Andel Arena - 11 min drive - 14.8 km
  • RiverTown Crossings Mall - 12 min drive - 12.1 km
  • John Ball Zoo - 13 min drive - 16.9 km

Getting around

  • Grand Rapids Station - 11 min drive
  • Gerald R. Ford International Airport (GRR) - 18 min drive

Restaurants

  • ā€Ŗ76th Street Truck Stop Diner - ā€¬3 min drive
  • ā€ŖChick-fil-A - ā€¬4 min drive
  • ā€ŖMcDonald's - ā€¬6 min walk
  • ā€ŖCulver's - ā€¬5 min drive
  • ā€ŖCulver's - ā€¬5 min drive

About this property

Holiday Inn Grand Rapids - South by IHG

Family-friendly hotel with fitness centre and 24-hour business centre
Holiday Inn Grand Rapids - South by IHG offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 5500 square feet (511 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the family-friendly Holiday Inn Grand Rapids - South by IHG. Self parking is free.

Smoking is allowed in designated areas at this 3-star Grand Rapids hotel.

  • 1 building
  • 79 guestrooms or units
  • 4 levels
  • Conference rooms
  • 5500 sq ft of conference space
  • 511 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Grand Rapids - South by IHG offers 79 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Languages

English, Spanish

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The price is NZ$156
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,500 square foot of space)
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 January to 22 January:
  • Hot tub
  • Swimming pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 15.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted.Ā This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site.Ā For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Grand Rapids South
Hotel Holiday Inn Express Hotel & Suites Grand Rapids - South
Holiday Inn Express Hotel Suites Grand Rapids South
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Grand Rapids

Frequently asked questions

What is the cancellation policy at Holiday Inn Grand Rapids - South by IHG?

Holiday Inn Grand Rapids - South by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Grand Rapids - South by IHG?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Grand Rapids - South by IHG on 13 May 2025 start from NZ$182.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Grand Rapids - South by IHG?

Yep, Holiday Inn Grand Rapids - South by IHG has a free self car park.

Does Holiday Inn Grand Rapids - South by IHG have a pool?

Holiday Inn Grand Rapids - South by IHG has an indoor pool and a kids' pool. The pool is open 9:00 AM to 10:00 PM.

Does Holiday Inn Grand Rapids - South by IHG have a waterslide?

Yep, this property has a waterslide!

Is Holiday Inn Grand Rapids - South by IHG family-friendly?

You bet! With amenities such as a children's pool and a waterslide, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Grand Rapids - South by IHG is a hit with families.

Does Holiday Inn Grand Rapids - South by IHG serve breakfast?

Yep, cooked-to-order brekkie is served daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Grand Rapids - South by IHG?

No, Holiday Inn Grand Rapids - South by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Grand Rapids - South by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Grand Rapids - South by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Grand Rapids - South by IHG?

No, only service animals are allowed.

Holiday Inn Grand Rapids - South by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 304 out of 840 reviews
Rating 8 - Good. 246 out of 840 reviews
Rating 6 - Okay. 115 out of 840 reviews
Rating 4 - Poor. 101 out of 840 reviews
Rating 2 - Terrible. 74 out of 840 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Cathy

Love this place!!
Stayed 2 nights in Jan 2025

8/10 Good

gerri

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the staff especially Tammy and Josh and Edna they were very polite a little comical it was very clean, breakfast was šŸ‘

2/10 Terrible

Teresa

Travelled with family
Disliked: Cleanliness, staff & service
You wonā€™t accept my well worded explanation
Stayed 1 night in Dec 2024

10/10 Excellent

Brandy

Stayed 1 night in Dec 2024

2/10 Terrible

Lindsay

Disliked: Cleanliness, property conditions & facilities
FALSE ADVERTISING! I booked this hotel based on the pictures of the beautiful pool area. We show up to swim with our kids, and the kid pool with slides is broken apart, water drained. Pool is gross, dark cloudy color, hair clumps floating in it. Rusted areas. Hot tub was disgusting as well. Despite this, my kids were still excited about the little splash pad area, so we stayed for a little bit and let them run around. Iā€™ve been bamboozled!
Stayed 1 night in Dec 2024

4/10 Poor

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 4 nights in Dec 2024

4/10 Poor

Natalie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not replenished. Coffee cups had no lids. Elevator was dirty as were the stairwells. Rooms were ok but not the cleanest.
Stayed 1 night in Dec 2024

10/10 Excellent

Tiffani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing with our dance team!!
Stayed 1 night in Dec 2024

6/10 Okay

Misako

Mandatory damage deposit $100 and took 7 plus days for credit.
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Ashley

Travelled with family
Disliked: Amenities, property conditions & facilities
Kids pool closed, breakfast was horrible! Hard chewy sausage eggs and waffles! Half a roll of toilet paper.
Stayed 1 night in Nov 2024

6/10 Okay

Danielle

Stayed 1 night in Nov 2024

6/10 Okay

Donna, Fruitport

Disliked: Amenities
The front desk attendant tried to her best woth a faulty card reader and was very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay and renovated

Nice hotel, helpful staff and nice renovations. Room was clean and well stocked.
Stayed 1 night in Oct 2024

4/10 Poor

brandy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not up to Holiday Inn "standards". Some areas have been updated and are nice, others areas were dirty and not up to par. They could have an amazing swim area but the equipment definitely needs some updating/improvements. Also, be advised they charge $5.00 per person for breakfast....we paid and regretted it, had to ask for oj, milk, and additional things to be filled. Some of the staff does not speak English. Our room was clean but above the shower was full of mold, fan did not work, sink did not drain correctly :(
Stayed 1 night in Oct 2024

6/10 Okay

Alisha

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Breakfast was supposed to be included had to get vouchers and all hot food was cold and hot water was cold waiter brought more hot water and it was only barely warm
Stayed 2 nights in Oct 2024

2/10 Terrible

Jose

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Bathroom flooded. Took for an hour to get help and to get moved to another room. I understand being short staff but that does not fall on customers. I was traveling with my 2 year old daughter it was just super inconvenient and the response from the hotel was delayed and frustrating. I waited for someone to come and that took away from experience water area with my family and with time being limited it all just snowballed. Hopefully hotel takes accountability
Stayed 1 night in Oct 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Erin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was way too expensive for the product provided. Room was dirty with dirty sheets and pillows. Couch caved into the middle. Carpet was dirty. Room was incredibly noisy and we were woken up multiple times through the night. Would not recommend.
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Property seemed tired
Stayed 1 night in Sep 2024

6/10 Okay

Linda

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
No frills hotel. The pool was geared towards younger kids. Perfect for 5 and under. Anytime we needed something- extra pillow/towel/etc the front desk said we could come pick it up. There was some mold on the ceiling in the bathroom but otherwise the room was clean.
Stayed 1 night in Sep 2024