Chateaux & Hotels Collection - accommodation in Greek Islands

My husband and I have both traveled internationally but neither of us have ever experienced the type of gracious and considerate hotel staff. Each and every one we encountered was amazing. This was really proven when my husband, who has heart problems, had to be taken to the hospital. They arranged a car to take me (while my husband was in the ambulance) and deliver both of us back home upon release. This was our first visit to Crete, for our 30th anniversary and we could not have been more pleased with our accommodations.

Stayed at Ira hotel, located in the Firostefani town, with my wife for 5 nights during our winter stay in Santorini. The hotel is located along the cliff on the caldera and therefore provides the most stunning views possible. Our room was the most exclusive room located at the very bottom of the hotel which granted us total privacy (no neighbors), a large hot tub and the most stunning views imaginable. Our main gripe with the room was that the bathroom (sink and shower) water took forever to get warm and would only get luke warm which was never warm enough to our liking. We also wish the hot tub got warmer but the temperature was not adjustable. Last gripe was that the included breakfast was just ok. That said, the service was superb. We only really interacted with 2 people during our entire stay. The young man who carried out luggage and served us breakfast was very quiet and polite. Christine, the hotel manager in the reception office, was very kind and super helpful. She gave us her Whatsapp #, recommended restaurants, helped us book a rental car and even gave us a ride down the road to a restaurant on our first night which was cold and wet. The hotel is located right along the popular hiking trail which was very convenient. Be mindful that there are lots of steps and stairs in this hotel in order to get around. Overall, we loved our stay here and don't know how we're ever going to top or even match the views we got here. Highly recommended!

I thoroughly enjoyed staying here. The views were beautiful. The staff were attentive and offered many amenities like pick up and drop off to and from the airport so you didn’t get lost. And the breakfast each morning was delicious!