Ratings based on 63 Verified Reviews

Real reviews from guests who’ve stayed
4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.2 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
4 out of 5
by A verified traveller

Posted 2 Sep. 2024 on Expedia
The room was very basic for a 5 store hotel. Basic bed and with only two pillows. Air conditioning was not working - the door was closed appropriately in order for it to turn on, but it was warm. We told reception but nothing was done. We stayed in a room with a private pool which was nice, although the water was freezing cold (and we went in late August). Definitely recommend a heated pool. We had a half board - the food was great. We didn’t have a chance to use the amenities.
Comment from Hotel Management
3 Sep. 2024 by Executive Secretary, Hotel Management
Dear Mariana!Thank you for your review and for taking the time to add a comment about our hotel. We are very happy that you had a nice stay with us and hope to welcome you back soon.Best regardsAegeanStar Hotels
5 out of 5
by A verified traveller

Posted 18 May 2024 on Expedia
Comment from Hotel Management
20 May 2024 by Executive Secretary, Hotel Management
Deat Guest! Thank you for your 5-star review of Creta Star Hotel. We take great pride in offering memorable experiences complete with top notch service from our colleagues and it is a pleasure to know that we achieve our goal.We look forward to welcoming you again and until then we wish you happy memories of your stay with us.With our best regards,AegeanStar HotelsExecutive Secretary
5 out of 5
by A verified traveller from Yardville

This traveller left a rating score only Posted 8 May 2023 on Expedia
4 out of 5
by A verified traveller

Posted 22 Oct. 2022 on Expedia
The hotel grounds and greenery were extremely well kept up. The buffet breakfast and dinner exceeded our expectations. The staff were very friendly and welcoming. Room was basic but internet was reliable. Television was mainly German with some Greek channels which makes sense as the majority of the guests were older Germans. The pretty beach was very accessible and swimmable,got lounger with no problems each day. Negatives- horrible smelling cleaning products used especially the lobby (overpowering) and the area around hotel is not very walkable.
4 out of 5
by A verified traveller

Posted 15 Sep. 2022 on Expedia
In the advertising the beach was not described properly. It was very small ( maybe 10m)and not clean. Also if you’re looking for all inclusive it will be place for you. We wouldn’t have booked. No other negatives. The hotel is in great location.
Comment from Hotel Management
19 Sep. 2022 by Guest Relations Department, Hotel Management
Dear Guest Olga,To begin with, let us just say what a great pleasure it was to have you with us at Creta Royal Hotel.Regarding our beach in all Brochures is mentioned that has a length of 400 meters and every year is awarded with the blue flag, which indicates that the beach meets all regulations. Also our beach is a refuge for sea turtles Kareta Karetta, a factor that shows the cleanliness of our beach. here is good access to the sandy beach and the sea.We very much hope to welcome you again to our property.Best regards,
4 out of 5
by A verified traveller

Posted 8 Sep. 2022 on Hotels
A bit outdated, but overall a great property. We stayed for 3 nights. Had a bit of an issue with the bathroom flooding when we showered, not quite sure what caused it...I was also quite surprised that you can't get an iron if you need one. You can only use the hotel laundry services which of course will cost you. Excellent, quick and attentive service at the restaurant, the food was amazing both at breakfast and dinner! I quite enjoyed the stretching and aqua dance classes offered by the animation team from Forever Fun, but definitely recommend they use microphones when conducting them!
Comment from Hotel Management
12 Sep. 2022 by Guest Relations Department, Hotel Management
Dear member,Thank you for visiting the Creta Royal Hotel.We would like to inform you that, as in all previous years, renovation works took place last winter. We renovated 60 bathrooms & the main restaurant in 2020. In our plans is the complete renovation of the rooms.We hope to see you again on your next visit to Crete.In all Brochures is mentioned that there is a laundry and ironing service with charge.Kind regardsAegeanStar Hotels
5 out of 5
by A verified traveller

Posted 10 May 2022 on Hotels
Comment from Hotel Management
11 May 2022 by AegeanStar Hotels, Hotel Management
Dear member MARSHA, Thank you for your review of Creta Royal Hotel. Kind regards
5 out of 5
by A verified traveller

Get you to Creta Royal!

Posted 3 Oct. 2019 on Hotels
Excellent adults only all inclusive stay. If you like peace and quiet this is the place to come. Food great with big buffet choices every day.
Comment from Hotel Management
4 Oct. 2019 by Guest Relations Department, Hotel Management
Dear Alan, Thank you first and foremost for choosing to stay at our hotel Creta Royal and for having spent some of your time sharing your impressions. Your friendly comments are an incentive for us to continue to the best of our ability so that all our guests feel as comfortable as you were in our hospitality. Again thank you for your kind appreciation, we would be delighted to welcome you back to our establishment in the near future. Best regards,
5 out of 5
by A verified traveller

One of the best. Very recommend

Posted 11 Aug. 2019 on Hotels
On of the best hotel I have ever been at.
Comment from Hotel Management
12 Aug. 2019 by Guest Relations Department, Hotel Management
Dear naomi, Thank you for choosing the Creta Royal Hotel and for taking the time to provide us with your wonderful 10/10 review. It was our great pleasure to host you and we look forward to welcoming you back in the very near future. Kindest regards,
5 out of 5
by A verified traveller

Stay there

Posted 4 May 2019 on Hotels
As described, superb
Comment from Hotel Management
8 May 2019 by Guest Relations Department, Hotel Management
Thank you a lot! Have a nice day!