Ratings based on 29 Verified Reviews
Real reviews from guests who’ve stayed
4.9 Room cleanliness
4.9 Service & staff
5.0 Room comfort
4.7 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 16 Oct. 2022 on Expedia
When we arrived to Oia the staff were really helpful and kindly carried our luggage to our room and we initially felt very welcome. The room itself appeared to be lovely- however the furniture was faulty, with the bed breaking when we were asleep (we hadn’t slept in 24 hours so this was not ideal!). We contacted the staff who came to our room and informed us that we need to move to another room for the night and that we could only stay there for the remainder of our stay, only to be told after moving all of our bags that we were misinformed and could only stay there for part of our stay. This was very frustrating as we didn’t get much sleep either in the new room as there was loud banging noises throughout the night. We then moved back into our old room the next day (where the bed was now fixed). As a result of this, we were also offered a spa 30 min treatment which was lovely and we were grateful to have received this. But we noticed that after our complaint, one staff member (Helena) started to act very coldly to us on multiple occasions and was very different to how she was when we first met her. The other staff were very lovely. Despite this, the breakfast was brilliant and always on time and the hot tub at the top was excellent.
by A verified traveller from new york
Posted 2 Oct. 2022 on Expedia
Property and staff was top notched. The team at this hotel were amazing and full of tons of great recommendations for restaurants and activities. We booked the villa with a private pool and loved it.
by A verified traveller
Posted 25 Sep. 2022 on Hotels
by A verified traveller
Posted 8 Sep. 2022 on Expedia
by A verified traveller
Posted 2 Aug. 2022 on Ebookers
Wow! Just WOW!!!This really is a secret gem of a place. The room was stunning and the staff were amazing. The room had everything you could possibly need. I would definitely return again!
Comment from Hotel Management
3 Aug. 2022 by Tramonto Secret Villas Team, Hotel Management
Dear Alexia,
Let us thank you for recommending Tramonto Secret Villas after the experience you had with us! We are delighted to hear that you had a positive experience at Tramonto Secret Villas and that you enjoyed your room and the attentiveness of our staff. We hope to have the chance to welcome you back in the nearest future.
With Best Regards, Tramonto Secret Villas Team
by A verified traveller
Posted 30 Jul. 2022 on Expedia
Everything is good for me except the pool not heated, the water is very cold.
Comment from Hotel Management
1 Aug. 2022 by Tramonto Secret Villas Team, Hotel Management
Dear Li,
Thank you for choosing to visit Tramonto Secret Villas for your stay. We are committed to making our guests stay with us a memorable one and we are glad you enjoyed the facilities. We always take into serious consideration all our guests’ reviews. The pool is not heated so the temperature depends on the weather conditions. We hope to have the chance to welcome you back in the nearest future.
Kindest Regards, Tramonto Secret Villas
by A verified traveller
Posted 20 Jun. 2022 on Expedia
by A verified traveller
Man, this place is fabulous!!
Posted 31 May 2022 on HotelsThe service was outstanding! They were very punctual. If breakfast was ordered by 9:00 am, it got there (and hot) at exactly 9:00 am. We never got to use the private sauna but it was nice also. There was an issue with the AC one night but they immediately came over to fix it (had to be reset at the breaker). The staff was extremely nice and helpful. If I ever get back to Santorini, I'll be staying here.
Comment from Hotel Management
14 Jun. 2022 by Tramonto Secret Villas Team, Hotel Management
Dear Rafer,
Let us thank you for recommending Tramonto Secret Villas after the experience you had with us! We are proud that our service and supportive staff contributed to your positive experience. We hope to have the chance to welcome you back at Tramonto Secret Villas in the nearest future.
Best Regards,
Tramonto Secret Villas
by A verified traveller from oakbrook
Posted 30 May 2022 on Expedia
Great sunset views
Comment from Hotel Management
14 Jun. 2022 by Tramonto Secret Villas Team, Hotel Management
Dear Shairoz,
Thank you for staying in Tramonto Secret Villas and sharing your positive rating. We are glad you enjoyed the unique views. We hope to have the chance to welcome you back soon.
Best regards,
Tramonto Secret Villas Team
by A verified traveller
Posted 15 May 2022 on Expedia
Staffing was amazing. So helpful with all our requests for early pickup, transfers, they even had a breakfast box ready for our early pick up. Location was very central
Comment from Hotel Management
14 Jun. 2022 by Tramonto Secret Villas Team, Hotel Management
Dear Marjaneh,
Let us thank you for choosing Tramonto Secret Villas for your stay. Your feedback will give us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We hope to have the chance to welcome you again in the nearest future.
Best Regards,
Tramonto Secret Villas Team