See all properties
Save

Bay Gardens Beach Resort and Spa

4.0 star property
Family fun on the beach, with free water park, near Splash Island Water Park Saint Lucia

Photo gallery for Bay Gardens Beach Resort and Spa

Outdoor pool, pool umbrellas, pool loungers
On the beach, white sand, free beach shuttle, sun-loungers
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Water park

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Hot tub
  • All-inclusive
  • Breakfast available
The current price is NZ$438
includes taxes & fees
25 Apr - 26 Apr

Explore the area

Map
Reduit Beach Avenue, Rodney Bay, Gros Islet
  • Splash Island Water Park Saint Lucia
    ‪1 min walk‬
  • Reduit Beach
    ‪3 min walk‬
  • Rodney Bay Marina
    ‪4 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪99 min drive‬

Room options

View all photos for Two Bedroom Suite Pool View

Premium bedding, in-room safe, desk, blackout curtains

Two Bedroom Suite Pool View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Beach Front

Premium bedding, in-room safe, desk, blackout curtains

Two Bedroom Suite Beach Front

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 121 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Bedroom Beach Front Suite King

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Beach Front Suite King

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 72 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Water´s Edge Villa 2

Terrace/patio

Water´s Edge Villa 2

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 372 sq m
  • Marina view
  • Sleeps 12
  • 2 King Beds, 2 Double Beds, 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Garden View Double

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Garden View Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Ceiling fan
Blackout curtains
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Pool View Double

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Pool View Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Ceiling fan
Blackout curtains
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Beach Front Double

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Beach Front Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Ceiling fan
Blackout curtains
  • 49 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Beach Front Suite Double

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Beach Front Suite Double

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 72 sq m
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Bedroom Pool View Suite Double

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Pool View Suite Double

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 72 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Water´s Edge Villa 1

Terrace/patio

Water´s Edge Villa 1

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 372 sq m
  • Marina view
  • Sleeps 12
  • 3 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Garden View King

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Garden View King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Blackout curtains
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Pool View King

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Pool View King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Ceiling fan
Blackout curtains
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Pool View Suite King

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Pool View Suite King

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Beach Front King

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Beach Front King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Ceiling fan
Blackout curtains
  • 49 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the area

Gros Islet

A family-friendly stay in Gros Islet awaits you at Bay Gardens Beach Resort and Spa. You'll be within steps of Splash Island Water Park Saint Lucia and within a short 5-minute stroll of Windward Islands. Highlights at this beachfront hotel include 2 restaurants, 2 beach bars and a full-service spa. .A day of pampering can include beachside massages, detox wraps and body wraps along with access to the mud bath and hot tub. The restaurant, Hi Tide Restaurant, serves Caribbean cuisine and is open for breakfast, brunch, lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. Each morning local cuisine breakfast is served between 7 AM and 10 AM. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 4-property class Gros Islet hotel, you'll be 0.3 km (0.2 mi) from Reduit Beach and 2.6 km (1.6 mi) from Rodney Bay Marina.

What's nearby

  • Splash Island Water Park Saint Lucia - 1 min walk - 0.1 km
  • Reduit Beach - 3 min walk - 0.3 km
  • Rodney Bay Marina - 4 min drive - 2.6 km
  • Pigeon Island National Landmark - 7 min drive - 5.7 km
  • Smugglers Cove - 18 min drive - 6.6 km

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 99 min drive

Restaurants

  • ‪Gros Islet Street Party - ‬5 min drive
  • ‪Spinnakers Restaurant & Beach Bar - ‬3 min walk
  • ‪KeeBee's - ‬10 min walk
  • ‪Jade Terrace - ‬4 min drive
  • ‪Royal Palm Bar - ‬9 min walk

About this property

Bay Gardens Beach Resort and Spa

Family fun on the beach, with free water park, near Splash Island Water Park Saint Lucia
Some rates at Bay Gardens Beach Resort and Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Bay Gardens Beach Resort and Spa such as a complimentary water park and a children's club.

A free manager's reception is offered on selected days. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial hotel also offers an outdoor pool, a children's pool and a hot tub. Self parking is free.

This 4-star Gros Islet hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • 1679 sq ft of conference space
  • 156 sq. m of conference space
  • Built in 2007
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Bay Gardens Beach Resort and Spa offers 75 air-conditioned accommodations with a safe and complimentary slippers. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Gros Islet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a mud bath and a hot tub. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

4 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)

Harbor Club St. Lucia, Curio Collection by Hilton

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 707 reviews
The price is NZ$468
includes taxes & fees
19 May - 20 May
Harbor Club St. Lucia, Curio Collection by Hilton

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7 AM to 10 AM for a fee: USD 30 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 beach bars
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Hi Tide Restaurant
  • Seagrapes Beach Bar

Things to do

  • Arcade/game room
  • Beach yoga
  • Boat tours
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Parasailing
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's club
  • Children's pool
  • Free area shuttle
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,679 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 11 December 2023 to 1 June 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Beach Resort and Spa

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 30 for adults and from USD 12 for children
  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 90 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Beach
Bay Gardens Beach Gros Islet
Bay Gardens Beach Resort
Bay Gardens Beach Resort Gros Islet
Bay Gardens Resort
Beach Gardens Resort
Gardens Beach
Gardens Beach Resort
Bay Gardens Beach Castries
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Resort St. Lucia/Gros Islet
Bay Gardens Beach Resort
Bay Gardens And Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel
Bay Gardens Beach Resort and Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel Gros Islet
Bay Gardens Beach Resort Spa (All inclusive Optional)

Frequently asked questions

What is the cancellation policy at Bay Gardens Beach Resort and Spa?

Bay Gardens Beach Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bay Gardens Beach Resort and Spa?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Bay Gardens Beach Resort and Spa on 25 Apr 2025 start from NZ$418.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bay Gardens Beach Resort and Spa?

Yep, Bay Gardens Beach Resort and Spa has a free self car park.

Are there any beaches close to Bay Gardens Beach Resort and Spa?

Yep, Bay Gardens Beach Resort and Spa is a short 3-minute walk from Reduit Beach. Fun beach activities include yoga, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Bay Gardens Beach Resort and Spa?

Yep, there is an onsite spa at Bay Gardens Beach Resort and Spa. It has a hot tub and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Bay Gardens Beach Resort and Spa have a pool?

Bay Gardens Beach Resort and Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Bay Gardens Beach Resort and Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bay Gardens Beach Resort and Spa?

Bay Gardens Beach Resort and Spa features 2 beach bars, a full-service spa and an outdoor pool.

What makes Bay Gardens Beach Resort and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Bay Gardens Beach Resort and Spa.

Is Bay Gardens Beach Resort and Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Bay Gardens Beach Resort and Spa is a hit with families.

Does Bay Gardens Beach Resort and Spa serve breakfast?

Yeah, local cuisine breakfast is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Bay Gardens Beach Resort and Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Bay Gardens Beach Resort and Spa?

Relax with a coldie at the 2 beach bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Caribbean cuisine.

What time are check-in & check-out at Bay Gardens Beach Resort and Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Bay Gardens Beach Resort and Spa?

No, pets and service animals are not allowed.

Bay Gardens Beach Resort and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1000 reviews
Rating 8 - Good. 338 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Noam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible time here. The staff is amazing they accommodated our kosher needs perfectly. The layout of the resort and the beach and pool as well as all the amenities included in our stay made for an absolutely wonderful experience.
Stayed 4 nights in Jan 2025

8/10 Good

Camilla

Liked: Cleanliness, staff & service
Great, friendly service. Staff were happy to be there, unlike some of the other places we stayed. Average to good food. Great location! We would return again
Stayed 3 nights in Jan 2025

8/10 Good

Rosaline

Travelled with family
Liked: Cleanliness, staff & service, amenities
The wait staff and staff at the coffee bar were amazing. What I DID NOT like is the front desk staff did not give us what comes in the all-inclusive package. Spending money outside of what we could have saved if the package was explained. As a couple who was to be married at the location, they put us in a room right next to CONSTRUCTION. They did move us after going back and forth with the front desk. This was unacceptable and not a good look for Bay Gardens Beach Resort and Spa.
Stayed 7 nights in Nov 2024

4/10 Poor

Jannet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Even though the location was great (right on a nice, clean beach), the rooms were disgusting. We rented a one bedroom. Water was leaking from one wall in the bathroom. There were a lot of termites in the room. On the last day the hot water stopped flowing. We left and no one fixed our hot water. The hotel management tried to be very good-natured with us and promised to return some money to us. When we left the hotel, they gave us a completely different bill and charged us almost nothing. Never recommended this hotel.
Stayed 8 nights in Jan 2025

6/10 Okay

denise

Liked: Cleanliness, staff & service
Construction next door was an inconvenience . I couldn’t enjoy my porch
Stayed 4 nights in Jan 2025

8/10 Good

Sal

Stayed 1 night in Jan 2025

8/10 Good

Sal

Stayed 4 nights in Jan 2025

6/10 Okay

Karen

Stayed 3 nights in Dec 2024

6/10 Okay

Joseph Peter, Edmonds

Stayed 7 nights in Dec 2024

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the beach was beautiful. It was an easy location to walk to restaurants and shops. The staff were friendly and helpful. The housekeeping was excellent. The only negatives would be that the property is somewhat dated and we did not have hot water for showers.
Stayed 7 nights in Dec 2024

10/10 Excellent

Atiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a tremendous experience at BGBR. the staff is very well mannered and polite. The food also tasty with different varieties. Buffet not as big as the all inclusive resorts in Mexico and DR or Cuba. But there is still a lot of choice. Fresh fish, veggies, chicken, drinks. All in all a very nice stay and we would definitely be going back. PS- there is construction going on next door. So pls ask the front desk to book you away from that building
Stayed 4 nights in Dec 2024

6/10 Okay

Fiona

Stayed 7 nights in Dec 2024

6/10 Okay

kushal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and food, but they take terribly long time to deliver the food to the table. At least an hour from the time when you place the order with the server.
Stayed 5 nights in Dec 2024

6/10 Okay

Freddy, Mason

Stayed 5 nights in Dec 2024

4/10 Poor

Shervon

Stayed 3 nights in Dec 2024

6/10 Okay

Thomas

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice place, poor service

Incompetent reception. Both check-in and check-out were pure chaos. Charging for services even though all inclusive is booked is not an option. Nobody knows what the other person is doing, so I should have paid the taxes three times.
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water park and beach were great. The food and drink was excellent. The staff were very friendly and helpful.
Stayed 3 nights in Dec 2024

6/10 Okay

Anil

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Olakunle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer Service. Would highly recommend
Stayed 5 nights in Dec 2024

6/10 Okay

joseph

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Darlene, Hollis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, a pleasant stay.
Stayed 7 nights in Nov 2024

8/10 Good

Sammys

Stayed 7 nights in Nov 2024

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities
The water park was perfect for the kids. The staff were amazing and very welcoming. The beach is stunning. The only thing we didn’t like is we had to wait between 1-2 hrs for our food to arrive, every time it was a la carte.
Stayed 5 nights in Nov 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024