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Bay Gardens Hotel

3.0 star property
Beach location and 3 outdoor pools

Photo gallery for Bay Gardens Hotel

Water park
Superior Room Double | View from room
Water park
Front of property
Minibar, in-room safe, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
The current price is NZ$302
includes taxes & fees
19 May - 20 May

Explore the area

Map
Rodney Bay Village, Gros Islet
  • Reduit Beach
    ‪16 min walk‬
  • Rodney Bay Marina
    ‪16 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪17 min walk‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪99 min drive‬

Room options

View all photos for Superior Room King

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Room King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Shower/bath combination
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King

Standard Room King

Standard Room King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double

Superior Room Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Croton Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Two Bedroom Croton Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 76 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Croton Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

One Bedroom Croton Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room Double

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite

Jr. Executive Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Croton Superior Double

Croton Superior Double

Croton Superior Double

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Ceiling fan
Shower/bath combination
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Croton Standard King

Minibar, in-room safe, blackout curtains, iron/ironing board

Croton Standard King

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Shower/bath combination
Private bathroom
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Gros Islet

Bay Gardens Hotel places you steps from Windward Islands and within a short 5-minute stroll of Baywalk Shopping Mall. Highlights at this beach hotel include 3 outdoor swimming pools, a restaurant and free buffet breakfast. .The restaurant, Spices, serves Caribbean cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym and pool loungers. Added amenities include free Wi-Fi in public areas, a free manager's reception and a conference centre. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free area shuttle. .Sights within a 20-minute walk of this 3-property class Gros Islet hotel include Reduit Beach and Rodney Bay Marina.

What's nearby

  • Reduit Beach - 16 min walk - 1.4 km
  • Rodney Bay Marina - 16 min walk - 1.4 km
  • Splash Island Water Park Saint Lucia - 17 min walk - 1.5 km
  • Friday Night Street Party - 3 min drive - 2.7 km
  • Daren Sammy Cricket Ground - 5 min drive - 3.0 km

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 99 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Spinnakers Restaurant & Beach Bar - ‬16 min walk
  • ‪KeeBee's - ‬6 min walk
  • ‪Key Largo - ‬8 min walk
  • ‪Royal Palm Bar - ‬8 min walk

About this property

Bay Gardens Hotel

Beach location and 3 outdoor pools
Some rates at Bay Gardens Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities such as a 24-hour fitness centre.

Free breakfast is served daily, and guests can also enjoy a free manager's reception. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This 3-star Gros Islet hotel is smoke free.

  • 87 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Frequently asked questions

What is the cancellation policy at Bay Gardens Hotel?

Bay Gardens Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bay Gardens Hotel?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Bay Gardens Hotel on 19 May 2025 start from NZ$282.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bay Gardens Hotel?

Yep, Bay Gardens Hotel has a free self car park.

Are there any beaches close to Bay Gardens Hotel?

Yep, Bay Gardens Hotel is a short 16-minute walk from Reduit Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Does Bay Gardens Hotel have a pool?

Bay Gardens Hotel has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Bay Gardens Hotel have a waterslide?

No, there is no waterslide at Bay Gardens Hotel, but Splash Island Water Park Saint Lucia is a short 17-minute walk away.

Is Bay Gardens Hotel family-friendly?

You bet! With amenities such as children's meals and 3 outdoor pools, as well as childcare services in the guestrooms, it's no surprise that Bay Gardens Hotel is a hit with families.

Does Bay Gardens Hotel serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Bay Gardens Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Bay Gardens Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bay Gardens Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Bay Gardens Hotel?

No, pets and service animals are not allowed.

Bay Gardens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 409 out of 1001 reviews
Rating 8 - Good. 355 out of 1001 reviews
Rating 6 - Okay. 136 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Dimitri

Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Convenient location. Close by shopping and restaurants. It is an easy walk to the beach or there is a shuttle available. The property could use a few upgrades, however it is kept clean. My room fit my needs well enough. Enjoyed the pools. Next time I come I will upgrade to the all inclusive option.

10/10 Excellent

Lenius

Stayed 1 night in Jan 2025

8/10 Good

Kevin

Stayed 2 nights in Dec 2024

10/10 Excellent

Lenius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t complain
Stayed 1 night in Jan 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Lerdeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel…minor flaws

Very nice hotel, majority of the staff are friendly enough. The bedding needs to be rethought as it’s extremely thin and you can’t leave the AC off as the room then gets too hot. Breakfast wasn’t the greatest but they can accommodate you which is good.
Stayed 1 night in Jan 2025

8/10 Good

Ada

Liked: Cleanliness, staff & service
It was my birthday and the manager and staff was excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Adonica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Christopher G

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean room. Good atmosphere. Fair price.
Stayed 2 nights in Jan 2025

8/10 Good

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Walkable to beach and restaurants
Stayed 5 nights in Jan 2025

8/10 Good

Crawford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service
I like how close it is to a lot of dining and shopping areas.
Stayed 3 nights in Jan 2025

10/10 Excellent

JOSEPHA, St. Joseph

Excellent for the price
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff, good food but overpriced
Stayed 1 night in Jan 2025

8/10 Good

Abryana, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and clean rooms. Breakfast could be better but still sufficient.
Stayed 3 nights in Dec 2024

8/10 Good

SATEE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room 305 was terrible.It smelled foul and musty. Bathroom was very very unacceptable. Bathtub floor was decrepit. Air condition unit not working but was repaired promptly. The area outside the room was a slum,so space under door was unfortunate. There was no natural light, none. None! The hairdryer caught fire. Staff said fully booked,so not possible to change room, which was upsetting.
Stayed 3 nights in Dec 2024

10/10 Excellent

Meissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member is AMAZING!!! Excited to go back soon!! Thank you all for treating my family and I like family ♥️ Thanks, Mimi
Stayed 7 nights in Dec 2024

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff are genuine humane people, considerate and kind. In addition they are very respectful.
Stayed 7 nights in Dec 2024

6/10 Okay

CARLOS

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A good location in the tourist area with many amenities in walking distance. However the room was quite small for the rates charged, lacked basic amenities like a microwave, sofa chair, table, and appeared somewhat dated. Also little to no water water in the room's shower. Stayed 3 nights had hot water on the final night only. Also had to beg for room service to clean the room after being skipped completely the first day. It was not the worst experience, but definitely room for improvements.
Stayed 3 nights in Dec 2024

6/10 Okay

Rodney E

Travelled with partner
Disliked: Amenities
Not a lot to do
Stayed 6 nights in Dec 2024

6/10 Okay

Jignesh

Travelled with family
Liked: Amenities, property conditions & facilities
Cons Food service was delayed on busy days. Ants in the room and coffee machine inside room Mattress and pillow were not comfortable to get a good night sleep. Pros Near to the mall and Rodney Bay Street and restaurant Food and pizza were good in the spice restaurant. Shuttle service was good to other resort and beach Taxi service was available outside the hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Sirita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone were friendly and rooms were cleaned daily. Beds was comfortable. I give the entire staff an 5 between 1-5 with 5 being the best! Next trip I will make sure to come back here and I would recommend to everyone.
Stayed 4 nights in Dec 2024

8/10 Good

Renee

Stayed 2 nights in Dec 2024