Bay Gardens Hotel

3.0 star property
Beach location and 3 outdoor pools

Photo gallery for Bay Gardens Hotel

Water park
Standard Room King | View from room
Superior Room King | View from room
In-room dining
3 outdoor pools, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Gym
The current price is NZ$369
includes taxes & fees
14 Apr - 15 Apr

Explore the area

Map
Rodney Bay Village, Gros Islet
  • Reduit Beach
    ‪16 min walk‬
  • Rodney Bay Marina
    ‪16 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪17 min walk‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪99 min drive‬

Room options

Superior Room King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Shower/bath combination
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Two Bedroom Croton Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 76 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

One Bedroom Croton Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Jr. Executive Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Croton Superior Double

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Ceiling fan
Shower/bath combination
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Croton Standard King

Highlights

Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
Shower/bath combination
Private bathroom
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Gros Islet

Bay Gardens Hotel places you steps from Windward Islands and within a short 5-minute stroll of Baywalk Shopping Mall. Highlights at this beach hotel include 3 outdoor swimming pools, a restaurant and free buffet breakfast. .The restaurant, Spices, serves Caribbean cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym and pool loungers. Added amenities include free Wi-Fi in public areas, a free manager's reception and a conference centre. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free area shuttle. .In proximity to this 3-property class Gros Islet hotel you'll find Marigot Bay.

What's nearby

  • Reduit Beach - 16 min walk - 1.4 km
  • Rodney Bay Marina - 16 min walk - 1.4 km
  • Splash Island Water Park Saint Lucia - 17 min walk - 1.5 km
  • Friday Night Street Party - 3 min drive - 2.7 km
  • Daren Sammy Cricket Ground - 5 min drive - 3.0 km

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 99 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Spinnakers Restaurant & Beach Bar - ‬16 min walk
  • ‪KeeBee's - ‬6 min walk
  • ‪Key Largo - ‬8 min walk
  • ‪Royal Palm Bar - ‬8 min walk

About this property

Bay Gardens Hotel

Beach location and 3 outdoor pools
Some rates at Bay Gardens Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities such as a 24-hour fitness centre.

Free breakfast is served daily, and guests can also enjoy a free manager's reception. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This 3-star Gros Islet hotel is smoke free.

  • 87 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Frequently asked questions

What is the cancellation policy at Bay Gardens Hotel?

Bay Gardens Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bay Gardens Hotel?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Bay Gardens Hotel on 14 Apr 2025 start from NZ$347.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bay Gardens Hotel?

Yep, Bay Gardens Hotel has a free self car park.

Are there any beaches close to Bay Gardens Hotel?

Yep, Bay Gardens Hotel is a short 16-minute walk from Reduit Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Does Bay Gardens Hotel have a pool?

Bay Gardens Hotel has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Bay Gardens Hotel have a waterslide?

No, there is no waterslide at Bay Gardens Hotel, but Splash Island Water Park Saint Lucia is a short 17-minute walk away.

Is Bay Gardens Hotel family-friendly?

You bet! With amenities such as children's meals and 3 outdoor pools, as well as childcare services in the guestrooms, it's no surprise that Bay Gardens Hotel is a hit with families.

Does Bay Gardens Hotel serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Bay Gardens Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Bay Gardens Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bay Gardens Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Bay Gardens Hotel?

No, pets and service animals are not allowed.

Bay Gardens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 453 out of 1117 reviews
Rating 8 - Good. 419 out of 1117 reviews
Rating 6 - Okay. 141 out of 1117 reviews
Rating 4 - Poor. 64 out of 1117 reviews
Rating 2 - Terrible. 40 out of 1117 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff are genuine humane people, considerate and kind. In addition they are very respectful.
Stayed 7 nights in Dec 2024

6/10 Okay

CARLOS

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A good location in the tourist area with many amenities in walking distance. However the room was quite small for the rates charged, lacked basic amenities like a microwave, sofa chair, table, and appeared somewhat dated. Also little to no water water in the room's shower. Stayed 3 nights had hot water on the final night only. Also had to beg for room service to clean the room after being skipped completely the first day. It was not the worst experience, but definitely room for improvements.
Stayed 3 nights in Dec 2024

6/10 Okay

Rodney E

Travelled with partner
Disliked: Amenities
Not a lot to do
Stayed 6 nights in Dec 2024

6/10 Okay

Jignesh

Travelled with family
Liked: Amenities, property conditions & facilities
Cons Food service was delayed on busy days. Ants in the room and coffee machine inside room Mattress and pillow were not comfortable to get a good night sleep. Pros Near to the mall and Rodney Bay Street and restaurant Food and pizza were good in the spice restaurant. Shuttle service was good to other resort and beach Taxi service was available outside the hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Sirita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone were friendly and rooms were cleaned daily. Beds was comfortable. I give the entire staff an 5 between 1-5 with 5 being the best! Next trip I will make sure to come back here and I would recommend to everyone.
Stayed 4 nights in Dec 2024

8/10 Good

Renee

Stayed 2 nights in Dec 2024

2/10 Terrible

Benjamin

Great staff, no hot water, fire alarms several times at night, noisy, bad water pressure, etc.
Stayed 5 nights in Dec 2024

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Stayed 1 night in Dec 2024

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was convenient foe a concert nearby
Stayed 5 nights in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, the property was good, but hot water wasnt available all the time.
Stayed 7 nights in Dec 2024

2/10 Terrible

Christine

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

nevaeh

Stayed 5 nights in Nov 2024

8/10 Good

Shauneille Elaine, Lilburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. The staff is always so friendly and helpful.
Stayed 7 nights in Nov 2024

10/10 Excellent

Roland, Wichita Falls

Stayed 4 nights in Oct 2024

4/10 Poor

Vern

10/10 Excellent

MR JAGJIT SINGH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Time Friendly People Staff Helpful at the Hotel
Stayed 1 night in Nov 2024

8/10 Good

Francica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to talk about
Stayed 5 nights in Oct 2024

4/10 Poor

Theresa

Disliked: Cleanliness
Thr breakfast was not good
Stayed 12 nights in Oct 2024

10/10 Excellent

Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2024

8/10 Good

ATHENA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at a Boutique hotel.
Stayed 1 night in Oct 2024

8/10 Good

Hick

Business traveller
Stayed 2 nights in Oct 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Kieyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Prisca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the place feel like home
Stayed 2 nights in Oct 2024