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Windjammer Landing Resort and Residences

4.5 star property
Family-friendly resort on the beach, with 6 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Windjammer Landing Resort and Residences

Aerial view
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
On the beach, beach umbrellas, beach towels, scuba diving
Premium Villa, Multiple Beds, Private Pool, Ocean View (Hilltop Four Bedroom Villa with Pool) | Living area
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • All-inclusive
  • Parking available
  • Pool
  • Pet-friendly
  • Hot tub
  • Bar
The price is NZ$917
includes taxes & fees
3 Jan - 4 Jan 2025

Explore the area

Map
Labrelotte Bay, Gros Islet
  • Labrelotte Bay
    2 min walk
  • Baywalk Shopping Mall
    7 min drive
  • Choc Beach
    16 min drive
  • Castries (SLU-George F. L. Charles)
    19 min drive

Room options

View all photos for Deluxe Room, Multiple Beds, Ocean View (Hilltop Two Bedroom Villa)

Deluxe Room, Multiple Beds, Ocean View (Hilltop Two Bedroom Villa)

Deluxe Room, Multiple Beds, Ocean View (Hilltop Two Bedroom Villa)

Highlights

Balcony
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Ceiling fan
Blackout curtains
Premium bedding
  • 211.6 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premium Villa, Multiple Beds, Private Pool, Ocean View (Hilltop Four Bedroom Villa with Pool)

Premium Villa, Multiple Beds, Private Pool, Ocean View (Hilltop Four Bedroom Villa with Pool) | Living area

Premium Villa, Multiple Beds, Private Pool, Ocean View (Hilltop Four Bedroom Villa with Pool)

Highlights

Balcony
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Ceiling fan
Blackout curtains
Premium bedding
  • 334 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 4 Single Beds

View all photos for Premium Villa, Multiple Beds, Private Pool, Ocean View (Hilltop Three Bedroom Villa with Pool)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Villa, Multiple Beds, Private Pool, Ocean View (Hilltop Three Bedroom Villa with Pool)

Highlights

Balcony
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Ceiling fan
Blackout curtains
Premium bedding
  • 213 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Villa, Multiple Beds, Private Pool, Ocean View (Hilltop Two Bedroom Villa with Pool)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Villa, Multiple Beds, Private Pool, Ocean View (Hilltop Two Bedroom Villa with Pool)

Highlights

Balcony
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Ceiling fan
Blackout curtains
Premium bedding
  • 213 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Ocean View (Hilltop One Bedroom Villa)

View from room

Deluxe Room, 1 King Bed with Sofa bed, Ocean View (Hilltop One Bedroom Villa)

Highlights

Balcony
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Ceiling fan
Blackout curtains
Premium bedding
  • 167 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Ocean View

Standard Room, 1 Queen Bed, Ocean View

Standard Room, 1 Queen Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Premium bedding
Bathrobes
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Beach

The Landings Resort & Spa

Pool
Hot tub
Breakfast included
All-inclusive
4.7 out of 5, Exceptional, (1002)
The price is NZ$1,277
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Landings Resort & Spa

About the area

Gros Islet

A family-friendly stay in Gros Islet awaits you at Windjammer Landing Resort and Residences. Within steps you'll find Windward Islands and Labrelotte Bay. Highlights at this beachfront resort include 5 restaurants, 6 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Dragonfly, is open for breakfast and dinner. With 4 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and 24-hour gym. Other amenities include free Wi-Fi in public areas, a free manager's reception and a hot tub. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this Gros Islet resort, you'll be 2.8 km (1.7 mi) from Choc Bay and 4.1 km (2.6 mi) from Baywalk Shopping Mall.
View more Resorts in Gros IsletOpens in a new window

What's nearby

  • Rodney Bay Marina - 8 min drive
  • Splash Island Water Park Saint Lucia - 9 min drive
  • Friday Night Street Party - 9 min drive
  • Daren Sammy Cricket Ground - 9 min drive
  • Reduit Beach - 16 min drive

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 92 min drive

Restaurants

  • ‪Cream N Bean - ‬5 min drive
  • ‪KFC - ‬7 min drive
  • ‪Spinnakers Restaurant & Beach Bar - ‬8 min drive
  • ‪KeeBee's - ‬7 min drive
  • ‪Royal Palm Bar - ‬7 min drive

About this property

Windjammer Landing Resort and Residences

Family-friendly resort on the beach, with 6 outdoor pools
Some rates at Windjammer Landing Resort and Residences are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Windjammer Landing Resort and Residences offers its guests a full-service spa, 6 outdoor swimming pools, outdoor tennis courts, and Access to hot tub. There are 5 restaurants on site, along with a nearby corner/local shop. You can unwind with a drink at one of the 4 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this resort measures 969 square feet (90 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a steam room are also featured at the family-friendly Windjammer Landing Resort and Residences. For a fee, parking is available.

This Mediterranean Gros Islet resort is smoke free.

  • 353 guestrooms or units
  • 5 dining venues
  • 4 bars or lounges
  • 969 sq ft of conference space
  • 90 sq. m of conference space
  • Built in 1989
  • Manager's reception (free)
  • Kid's club
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
Windjammer Landing Resort and Residences offers 353 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per night; includes in/out privileges)

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Dragonfly
  • Embers
  • Jammer's
  • Papa Don's
  • The Upper Deck

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 24-hour pool access
  • 6 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Library
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Volleyball
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Children's club
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 969 square feet of conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (91 centimetre high)
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 65.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access is available 24 hours a day.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Windjammer Landing
Windjammer Landing Beach
Windjammer Landing Beach Gros Islet
Windjammer Landing Villa Beach Resort
Windjammer Landing Villa Beach Resort Gros Islet
Windjammer Landing Villa Resort
Windjammer Landing Villa Beach Gros Islet
Windjammer Landing Villa Beach
Windjammer nng Gros Islet
Windjammer Landing Residences
Windjammer Landing Resort Residences
Windjammer Landing Villa Beach Resort
Windjammer Landing Resort and Residences Resort
Windjammer Landing Resort and Residences Gros Islet
Windjammer Landing Resort and Residences Resort Gros Islet

Frequently asked questions

What is the cancellation policy at Windjammer Landing Resort and Residences?

Windjammer Landing Resort and Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Windjammer Landing Resort and Residences?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Windjammer Landing Resort and Residences on 3 Jan 2025 start from NZ$895.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Windjammer Landing Resort and Residences?

Yep, Windjammer Landing Resort and Residences has an uncovered self car park with in/out privileges for USD 10 per night.

Are there any beaches close to Windjammer Landing Resort and Residences?

The closest beach to Windjammer Landing Resort and Residences is Reduit Beach (2.6 km).

Is there a spa on site at Windjammer Landing Resort and Residences?

Yep, there is an onsite spa at Windjammer Landing Resort and Residences. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Windjammer Landing Resort and Residences have a pool?

Windjammer Landing Resort and Residences has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 24 hours.

What luxury perks are available at Windjammer Landing Resort and Residences?

Windjammer Landing Resort and Residences features 6 outdoor pools, a full-service spa and 5 restaurants.

What makes Windjammer Landing Resort and Residences a romantic place to stay?

1 hot tub and beachfront dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Windjammer Landing Resort and Residences.

Is Windjammer Landing Resort and Residences family-friendly?

You bet! With amenities such as a children's club, a children's pool and a playground, it's no surprise that Windjammer Landing Resort and Residences is a hit with families.

Is there a free airport shuttle available at Windjammer Landing Resort and Residences?

No, Windjammer Landing Resort and Residences does not offer an airport shuttle service.

Is there a bar or restaurant at Windjammer Landing Resort and Residences?

Yep, you can grab a meal at Windjammer Landing Resort and Residences's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Windjammer Landing Resort and Residences?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Windjammer Landing Resort and Residences?

Dogs are welcome at Windjammer Landing Resort and Residences, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Windjammer Landing Resort and Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1006 reviews" "
Rating 8 - Good. 256 out of 1006 reviews" "
Rating 6 - Okay. 75 out of 1006 reviews" "
Rating 4 - Poor. 27 out of 1006 reviews" "
Rating 2 - Terrible. 14 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Timotheus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at Windjammer was fantastic. The service was perfect, staff were friendly. Food and dining options were definitely worth it, almost had no need to step off the resort minus entertainment. As far as like nightlife etc, you would have to step off the resort but otherwise everything you need at your fingertips! Only con was the room that I had experienced some leaking during some heavy downpour. Woke up with water next to my bed and in the bathroom but they got room service to take care of it.
Stayed 4 nights in Sep 2024

8/10 Good

Pierre R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a quiet get away trip. Property was clean,food was good staff was great! Willl definitely come again.
Stayed 2 nights in Sep 2024

8/10 Good

Sedrick J

Stayed 5 nights in Aug 2024

8/10 Good

Karee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining staff were awesome...
Stayed 4 nights in Sep 2024

10/10 Excellent

Kerry Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made our stay from good to excellent.
Stayed 10 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dominic Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time at Windjammer. The staff were friendly, food was great and i will go again
Stayed 6 nights in Sep 2024

10/10 Excellent

Anitra

Liked: Cleanliness, staff & service, property conditions & facilities
Water Sports where fun
Stayed 6 nights in Sep 2024

8/10 Good

Janice Marie

Travelled with family
Liked: Cleanliness, staff & service
Clean, safe and very friendly and helpful staff. Food was excellent. We loved the hillside rooms because of the view but those who r not good w/ steps should not book it. Get the rooms closer to the beach. Wish they had Caribbean or some kind of taped music playing at the outdoor lunch area and bar throughout the day.
Stayed 5 nights in Sep 2024

10/10 Excellent

Sharlaine Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff very polite and try to help, but property falls short in many ways. Limited facilities, monotonous breakfast menu, and uninspired dining options.
Stayed 7 nights in Sep 2024

10/10 Excellent

Nazli

Liked: Cleanliness, staff & service, amenities
Excellent vacation time I experienced. I ll back soon again . Beautiful and very nice local people and great customer service .
Stayed 6 nights in Sep 2024

8/10 Good

STEPHANIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel, staff and service were great. The free breakfast options were amazing. The shuttle was second to none, on time and always available. Though the main pool was under construction the hotel did their best to accommodate all the usual entertainment activities around the pool area and provided other smaller pool options. One minor issue was small harmless ants in the kitchen/bedroom whenever food or glass was left on the counter tops. The sea bed has lots of seaweed at the beach front, so the sea wasn't as inviting as I expected. Perhaps cleaning out the seaweed would make the beach experience much better. However I would definitely return and recommend this'll hotel as a great place to stay.
Stayed 7 nights in Sep 2024

8/10 Good

Robert Dixie Haymes

Travelled with partner
Liked: Amenities
Bed was terrible. Big sag on each side not comfortable at all. Awoke each day sore. AC barely worked. Working on main pool and other renovations which was not shown on website prior to booking. Only found out after windjammer sent us a notice days later. The staff was very friendly and excellent in every way.
Stayed 5 nights in Sep 2024

10/10 Excellent

Minerva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy that i have access to all hotel amenities
Stayed 5 nights in Sep 2024

8/10 Good

Kenana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very beautiful, with amazing accommodations, views, and beach. The water sports and activities were amazing, our family including our two young children had a blast and were never bored. Food was good, enjoyed some restaurants better than others however service can be slow. The staff were so nice and sweet especially to our kids. They made them feel really special. It’s just service was spotty, it would take a long time for them to take our orders and get our food, it was better to order from the beach then go to the restaurants. Overall this was an amazing property, definitely recommend it. Would go for if I’m back in Saint Lucia. One note is that it would be better to not have to sign for a cheque when you are on the all inclusive plan. I felt like it slowed things down quite a bit, especially when ordering a coffee or getting ice cream at the stall. You literally had to sign a cheque for each transaction.
Stayed 11 nights in Aug 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at Windjammer and I’m thoroughly impressed. Already considering a trip to return next year! The staff were so incredibly friendly and attentive. The grounds are well-maintained and the resort is beautiful. September is their month for renovations so there was some noise from machines and the main pool was closed, but all of that was so faint at the beach that you couldn’t tell and you still had a great time.
Stayed 7 nights in Sep 2024

10/10 Excellent

Rekha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

John L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff at The Windjammer were amazing. You will not be disappointed you stayed. The customer service was the absolute best. The only thing I didn’t care for very much was always needing to sign the receipt for the dining bill because I was there on the all inclusive food plan. I was not charged, but I had to sign the check as if I was paying for the meals.
Stayed 7 nights in Aug 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really wonderful stay here. I don’t understand the negative reviews at all. Our villa was spotless, the food was very good quality and the staff are the nicest people. Highly recommend this property.
Stayed 5 nights in Sep 2024

10/10 Excellent

Shorne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hospitality services.
Stayed 6 nights in Aug 2024

2/10 Terrible

Maria Ilena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel. I paid for an ocean view room and they put us in a room with no windows. Do NOT GO TO THIS HOTEL!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Genesis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming, relaxing and clean
Stayed 4 nights in Aug 2024

8/10 Good

Tatiana J, Owings Mills

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
My stay could have been amazing, but the hiccups I encountered weren’t properly addressed. I notified the staff of the issues, but I think they took it lightly. They also need to address safety concerns and the bug/insect issue inside the villas and plunge pools.
Stayed 4 nights in Aug 2024