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Hard Rock Hotel Guadalajara

4.0 star property
Pet-friendly hotel connected to the convention centre in Zapopan with a full-service spa

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Lobby
2 bars/lounges, poolside bar
Designer store
Building design

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking available
  • Spa
  • Bar
The current price is NZ$259
includes taxes & fees
10 Apr - 11 Apr

Explore the area

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • Minerva Roundabout
    ‪5 min drive‬
  • Expo Guadalajara
    ‪5 min drive‬
  • Basilica de Zapopan
    ‪10 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪35 min drive‬

Room options

Deluxe Room (Double Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hairdryer
Rainfall showerhead
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Gold)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Gold)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hydromassage showerhead
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hairdryer
Rainfall showerhead
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Private bathroom
Rainfall showerhead
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Gold)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hydromassage showerhead
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Private bathroom
Rainfall showerhead
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Rock - Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hairdryer
Separate bath and shower
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite (Amplified - Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 King Bed

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About the area

Zapopan

At Hard Rock Hotel Guadalajara, you'll be connected to the convention centre and 3.6 km (2.2 mi) from Minerva Roundabout. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Sessions, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the outdoor swimming pool, gym and pool loungers. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also valet parking, along with the convenience of airport drop-off service. .With a stay at this 4-property class Zapopan hotel, you'll be 4.1 km (2.5 mi) from Expo Guadalajara and 4.2 km (2.6 mi) from World Trade Center.

What's nearby

  • US Consulate General Guadalajara - 4 min drive - 3.5 km
  • Minerva Roundabout - 5 min drive - 5.3 km
  • Expo Guadalajara - 5 min drive - 4.7 km
  • Andares Shopping Center - 7 min drive - 6.5 km
  • Basilica de Zapopan - 10 min drive - 9.9 km

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 35 min drive

Restaurants

  • ‪Sessions Restaurant - ‬1 min walk
  • ‪Mr. Pampas - ‬8 min walk
  • ‪El Socio - ‬7 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Tacos Don Trino - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

Pet-friendly hotel connected to the convention centre in Zapopan with a full-service spa
Hard Rock Hotel Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hard Rock Hotel Guadalajara. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Zapopan hotel is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Guadalajara offers 348 accommodations with free minibar items and a safe. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Zapopan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 340 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self-parking fee: MXN 60 per day
  • Valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Guadalajara?

Hard Rock Hotel Guadalajara offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on 10 Apr 2025 start from NZ$258.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Guadalajara?

Yep, Hard Rock Hotel Guadalajara has a self car park for MXN 60 per day.

Is there a spa on site at Hard Rock Hotel Guadalajara?

Yep, there is an onsite spa at Hard Rock Hotel Guadalajara. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hard Rock Hotel Guadalajara have a pool?

Hard Rock Hotel Guadalajara has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 7:00 PM.

What luxury perks are available at Hard Rock Hotel Guadalajara?

Hard Rock Hotel Guadalajara features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with 24-hour room service and free minibar items.

Does Hard Rock Hotel Guadalajara serve breakfast?

Sure does, buffet brekkie is offered daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hard Rock Hotel Guadalajara?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hard Rock Hotel Guadalajara?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hard Rock Hotel Guadalajara?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Guadalajara?

Cats and dogs are welcome at Hard Rock Hotel Guadalajara, with food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1333 out of 1934 reviews
Rating 8 - Good. 307 out of 1934 reviews
Rating 6 - Okay. 147 out of 1934 reviews
Rating 4 - Poor. 79 out of 1934 reviews
Rating 2 - Terrible. 68 out of 1934 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 1 night in Dec 2024

6/10 Okay

Jesus

Travelled with pets, Travelled with partner
Liked: Cleanliness
El cuarto que se nos entregó fue distinto al que habíamos reservado, contaba con una cama king y se veía amplio, al llegar se nos cambió de habitación a una cama más chica “queen” y la recámara se nos hizo pequeña , siendo que teníamos mascota , la habitación tenía manchas y los muebles estaban maltratados, al ingresar al baño estaba manchado el piso y partes de la pared, el frigo bar no servía y solicitamos cambio para luego recibir uno mismo que tampoco funcionaba. Algunos del personal de valet fueron muy atentos y amables pero otros fueron muy groseros. Nuestra estancia fue por 4 días 3 noches
Stayed 2 nights in Dec 2024

2/10 Terrible

Jose I

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Its over priced old and dirty
Stayed 4 nights in Dec 2024

10/10 Excellent

Nancy

Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Is a very nice place to satay
Stayed 3 nights in Dec 2024

2/10 Terrible

Gerardo

Disliked: Amenities
No electricity in my room from 20 min two consecutive nights
Stayed 1 night in Dec 2024

8/10 Good

KELLE JEANNE

Stayed 6 nights in Nov 2024

2/10 Terrible

Juan

Travelled with partner
Disliked: Cleanliness, amenities
Trains passed by my Room blaring their horns at 2am, 4am and 7am I couldn’t sleep at this hotel This has been my Worst experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Paola Liliana

Stayed 2 nights in Nov 2024

10/10 Excellent

Roselyn, Columbia

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Hector

Disliked: Staff & service
Did notenjoy the service, workers there they’re very judgmental
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing so nice and beautiful
Stayed 2 nights in Dec 2024

10/10 Excellent

estela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators still an issue. Service is great. Cleanliness requires a bit more attention to small details.
Stayed 3 nights in Dec 2024

4/10 Poor

Alberto

Disliked: Cleanliness, property conditions & facilities
Their was a massive leak and it messed up my sleep also elevators where down for a day in a half had to walk to 14 floors up and down restrooms weren’t clean in their lobby
Stayed 2 nights in Dec 2024

8/10 Good

Jose Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff who was very helpful and welcoming. The elevator didn’t work well for one day but later they solved the issue. Overall it was good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Nov 2024

10/10 Excellent

joseph

Stayed 1 night in Nov 2024

10/10 Excellent

BERTHA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es amplia, con una bella vista. La comida del hotel deliciosa y la piscina muy agradable. El personal excepcional.
Stayed 4 nights in Dec 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jorge, Waco

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent atmosphere! Rooms are equipped with beautiful furniture, you can control the blinds by touching a screen on your night desk. Love the technology in the room. Staff is nice and police! Definitely I will come back. Best hotel in Gdl, Jal
Stayed 2 nights in Dec 2024

10/10 Excellent

Osvaldo

Stayed 2 nights in Nov 2024

10/10 Excellent

SILVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aniversario Bellísimo
Muchas gracias por todas las atenciones recibidas, hicieron que nuestro aniversario fuera espectacular
Stayed 4 nights in Nov 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024