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Hotel Frances

3.0 star property
Colonial Guadalajara hotel in Downtown Guadalajara with a rooftop terrace

Photo gallery for Hotel Frances

Interior
Balcony
Junior Suite
Interior
Junior Suite

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Business services
The current price is NZ$81
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪2 min walk‬
  • Plaza de Armas
    ‪2 min walk‬
  • Degollado Theater
    ‪3 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Individually furnished
TV
Ceiling fan
Hairdryer
Daily housekeeping
Wardrobe
Desk
Laptop workspace
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Individually furnished
Private hot tub
Flat-screen TV
Ceiling fan
Hairdryer
Daily housekeeping
Wardrobe
Desk
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Individually furnished
TV
Ceiling fan
Daily housekeeping
Wardrobe
Desk
Laptop workspace
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Individually furnished
Private hot tub
Air conditioning
Flat-screen TV
Ceiling fan
Hairdryer
Daily housekeeping
Wardrobe
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Single Room Standard

Individually furnished, desk, laptop workspace, bed sheets

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Standard

Individually furnished, desk, laptop workspace, bed sheets

Triple Room Standard

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Quadruple Suite

Individually furnished, desk, laptop workspace, bed sheets

Quadruple Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Individually furnished, desk, laptop workspace, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

One Guadalajara Centro Histórico

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
3.9 out of 5, Good, (1003)
The price is NZ$152
for 1 room
includes taxes & fees
2 Mar - 3 Mar
One Guadalajara Centro Histórico

About the area

Guadalajara

Hotel Frances places you in the heart of Guadalajara, steps from Guadalajara Cathedral and 2.5 km (1.5 mi) from US Consulate General Guadalajara. .The family restaurant, El Molino Rojo, is open for breakfast, brunch and lunch. Added amenities include laundry facilities and a fridge in a common area. Buffet breakfast is available daily between 8 AM and noon. There's also the convenience of an area shuttle. .Attractions within a 10-minute drive of this 3-property class Downtown Guadalajara hotel include Expo Guadalajara and Avienda Chapultepec.

What's nearby

  • Guadalajara Cathedral - 2 min walk
  • Plaza de Armas - 2 min walk
  • Degollado Theater - 3 min walk
  • US Consulate General Guadalajara - 3 min drive
  • Avienda Chapultepec - 3 min drive

Getting around

  • Plaza Universidad Station - 5 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 31 min drive

Restaurants

  • ‪La Chata de Guadalajara - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café Boutique Degollado - ‬2 min walk
  • ‪Cafe Madrid restaurant Guadalajara - ‬3 min walk
  • ‪Chai - ‬1 min walk

About this property

Hotel Frances

Colonial Guadalajara hotel in Downtown Guadalajara with a rooftop terrace
Business amenities include a meeting room and limo/town car service. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Hotel Frances.
  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Built in 1610
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Lift
  • Fridge in a common area
  • 1 conference room
Hotel Frances offers 65 accommodations with free toiletries and a ceiling fan. This individually furnished accommodation includes desks. Digital televisions are provided. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 8 AM to noon for a fee: MXN 160 to 200 per person

Restaurants on site

  • El Molino Rojo

Things to do

  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Ceiling fan
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Frances

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 160 to 200 per person
  • Airport shuttle fee: MXN 350 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard and Barclaycard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Frequently asked questions

What is the cancellation policy at Hotel Frances?

Hotel Frances offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Frances?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Frances on 23 Feb 2025 start from NZ$81.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Frances serve breakfast?

Sure does, buffet breakfast is available daily from 8 AM to noon.

Is there a free airport shuttle available at Hotel Frances?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Frances?

Yep, you can grab a meal at Hotel Frances's onsite restaurant that serves breakfast, brunch and lunch.

What time are check-in & check-out at Hotel Frances?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Frances?

No, pets and service animals are not allowed.

Hotel Frances Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 387 out of 1003 reviews
Rating 8 - Good. 325 out of 1003 reviews
Rating 6 - Okay. 161 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Anna

Liked: Cleanliness
Great place
Stayed 1 night in Nov 2024

2/10 Terrible

anna

Travelled with group
Stolen property during our stay.
I reserved two rooms, When we arrived, they only had one room for all 5 of us. We had no choice but to sleep in one room. They would not accommodate us with the second room and charged us extra for the fifth person To stay in our room on a cot. I had some very expensive sunglasses stolen on the first day when the cot was delivered. On the second day, One pair of men’s leather patent shoes were also stolen. Even though we reported nothing was ever found or returned. The manager Jaime was not Very understanding on our arrival as we showed him on our phones that we had two rooms reserved. We asked to have our breakfast comped for the inconvenience. He replied with a “we cannot afford that”. I am not able to come anything because it was not our fault. It was Hotels.com fault. I asked Hotels.com to remove this hotel from the booking list.
Stayed 4 nights in Nov 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and historic.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Love the ambiance and history, convenient location to everything.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Guadalajara stay
Hotel was nice but wouldn’t stay again. The hotel is located near some clubs and bars so there was loud music till about midnight. The elevator was nice but old and unreliable. The mattress was very hard but luckily with 4 large winter blankets provided by the hotel, It was bearable. The bathroom had open windows which let mosquitos in. I woke up with bites on my arms hands and face. I will say the place was clean. The staff was friendly and helped with my hard mattress solution. But there is a double tree and holiday in 2 blocks away. Should have stayed there.
Stayed 4 nights in Oct 2024

10/10 Excellent

Geneva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the age (established in 1610) this is a fantastic stay and right next to the main plaza in downtown Guadalajara!
Stayed 3 nights in Oct 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it , workers were so helpful,
Stayed 1 night in Nov 2024

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and affordable
It’s not my first time that I stayed here and I know them by now, they’re always friendly and treat me not as a client but as someone they see as regular since every year come twice.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jose

Clean, quiet, perfe t location, friendly staff, very happy to have choosen this hotel
Stayed 3 nights in Oct 2024

6/10 Okay

Michael J Ortiz

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is beautiful and very centrally located, the staff is friendly and the areas around the property are safe and walkable distance for visitors who want to explore the city. The rooms need to be updated and the bathroom was below standard. There was mold and fungi growing from the walls and the bathtub was broken. There was also a funky smell coming from the bathroom almost like if there was some type of gas (sulfur) coming from the plumbing.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very special because it was recommended by a very special friend of mine. I was very happy that I stayed there, the bellmen were very helpful and nice.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed it even thought it’s an old hotel but yet it’s charmed is worth it.
Stayed 2 nights in Sep 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for sightseeing!
Stayed 10 nights in Sep 2024

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mayra

Liked: Staff & service
Good hotel on a budget
Stayed 1 night in Sep 2024

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Miguel

Business traveller
Liked: Cleanliness, staff & service
Nostalgic, beauty.
Hotel is outdated, poor lighting, but over all it takes back in time.
Stayed 1 night in Jul 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location
Stayed 3 nights in Aug 2024

10/10 Excellent

Yenedi

Stayed 4 nights in Jul 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. It is a nicely conserved building despite it being more than 400 years old. It comes with the basic amenities. Rooms are spacious and comfortable. There is AC in every room. It is a few meters from the center of the city. There are good restaurants nearby, museums around the corner, shopping all around that area, and the area is walkable. Taxis are always available outside the hotel ready to take you anywhere you want to go.
Stayed 2 nights in Jul 2024

6/10 Okay

sergio

Stayed 1 night in Jul 2024

4/10 Poor

Francisco

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs lots of attention
This is a historic hotel with lots of originality, but old doesn’t mean it should be unkept. There was mold in the bathrooms, a mildew smell in the room, front desk staff seemed like they didn’t care, and the beds may be the original from the 1600s! We asked if they could turn on the chandelier lights in the lobby but it remained dark all night. So disappointed.
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the colonial ambiance of the hotel and its ideal location near the cathedral. The staff were very helpful with questions and services.
Stayed 2 nights in Jun 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta porque está cerca a el centro de Guadalajara
Stayed 1 night in Jun 2024

8/10 Good

roberto

Stayed 2 nights in Apr 2024