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Four Seasons Guangzhou

5.0 star property
Luxury Guangzhou hotel in Tianhe with 5 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Four Seasons Guangzhou

Exterior
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Premium bedding, down duvets, minibar, in-room safe
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Couples treatment room(s), sauna, steam room, body treatments

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
  • Gym
    Gym
The price is NZ$494
includes taxes & fees
12 Nov - 13 Nov

Explore the area

Map
5 Zhujiang West Road, Guangzhou, Guangdong, 510000
  • Guangzhou Opera House
    7 min walk
  • Flower City Square
    14 min walk
  • Tee Mall
    4 min drive
  • Guangzhou (CAN-Baiyun Intl.)
    50 min drive

Room options

View all photos for Premier King Room with Canton Tower View

Premium bedding, down duvets, minibar, in-room safe

Premier King Room with Canton Tower View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier King Room with Canton Tower View

Premium bedding, down duvets, minibar, in-room safe

Club Premier King Room with Canton Tower View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 70 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room with Canton Tower View

Superior King Room with Canton Tower View | View from room

Superior King Room with Canton Tower View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with City View

View from room

Deluxe King Room with City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Suite with City View

Deluxe King Suite with City View

Deluxe King Suite with City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 124 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room with City View

Superior Twin Room with City View

Superior Twin Room with City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 61 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King Suite with River View

Premium bedding, down duvets, minibar, in-room safe

Deluxe King Suite with River View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 113 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Suite with Canton Tower View

Deluxe Twin Suite with Canton Tower View | Bathroom

Deluxe Twin Suite with Canton Tower View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 124 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier King Room with River View

Premier King Room with River View | Bathroom

Premier King Room with River View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 70 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with River View

Deluxe King Room with River View

Deluxe King Room with River View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 70 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room with River View

View from room

Deluxe Twin Room with River View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 70 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Tower King Room with City View

Premium bedding, down duvets, minibar, in-room safe

Tower King Room with City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Mandarin Oriental, Guangzhou
Pool
Spa
Pet-friendly
Kids pool
4.7 out of 5, Exceptional, (266)
The price is NZ$355
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Mandarin Oriental, Guangzhou

About the area

Guangzhou

A luxury stay in the heart of Guangzhou awaits you at Four Seasons Guangzhou. You'll be 3.9 km (2.4 mi) from Canton Tower and 6.5 km (4 mi) from Beijing Road Pedestrian Street. Highlights at this Art Deco hotel include 5 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Hua Spa 花水疗中心 can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The Atrium中庭酒吧 serves Asian cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, sauna and pool loungers. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and in-room fitness. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 5-property class Tianhe hotel include Yuexiu Park and Canton Fair Complex.

What's nearby

  • Guangzhou Opera House - 7 min walk
  • Taikoo Hui - 4 min drive
  • Canton Tower - 5 min drive
  • Beijing Road Pedestrian Street - 7 min drive
  • Canton Fair Complex - 9 min drive

Getting around

  • Zhujiang New Town Station - 6 min walk
  • Guangzhou East Railway Station - 16 min drive
  • Foshan (FUO-Shadi) - 52 min drive

Restaurants

  • ‪Four Seasons Hotel Guangzhou - ‬1 min walk
  • ‪至top茶餐厅 - ‬2 min walk
  • ‪竹马居酒屋 - ‬4 min walk
  • ‪六喜酒家 - ‬6 min walk
  • ‪森田日本料理 - ‬1 min walk

About this property

Four Seasons Guangzhou

Luxury Guangzhou hotel in Tianhe with 5 restaurants
Four Seasons Guangzhou offers its guests a full-service spa, an indoor pool, and a sauna. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Four Seasons Guangzhou. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Guangzhou hotel.

  • 1 building
  • 344 guestrooms or units
  • 100 levels
  • 5 dining venues
  • Conference rooms
  • Built in 2012
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Four Seasons Guangzhou offers 344 air-conditioned accommodations with minibars and espresso makers. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Hua Spa 花水疗中心 has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 278 for adults and CNY 139 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Caffe Mondo意珍
  • Catch佰鲜汇
  • Kumoi 云居
  • The Atrium中庭酒吧
  • Yu Yue Heen愉粤轩

Family friendly

  • Free cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Elliptical machine
  • Energy-saving switches in guestrooms
  • Free weights
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Rowing machine
  • Safe
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 278 for adults and from CNY 139 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Seasons Guangzhou
Four Seasons Hotel Guangzhou
Guangzhou Four Seasons
Four Seasons Guangzhou Hotel
Four Seasons Guangzhou Hotel
Four Seasons Guangzhou Guangzhou
Four Seasons Guangzhou Hotel Guangzhou

Frequently asked questions

What is the cancellation policy at Four Seasons Guangzhou?

Four Seasons Guangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Seasons Guangzhou?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Four Seasons Guangzhou on 12 Nov 2024 start from NZ$493.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Seasons Guangzhou?

Yep, Four Seasons Guangzhou has a free self car park. Onsite parking is limited.

Is there a spa on site at Four Seasons Guangzhou?

Yep, Hua Spa 花水疗中心 is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Four Seasons Guangzhou have a pool?

Four Seasons Guangzhou has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Four Seasons Guangzhou?

Four Seasons Guangzhou features a full-service spa, an indoor pool and 5 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Four Seasons Guangzhou a romantic place to stay?

Couples spa treatments and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Four Seasons Guangzhou.

Is Four Seasons Guangzhou family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Four Seasons Guangzhou is a hit with families.

Are there hot tubs in the rooms at Four Seasons Guangzhou?

No, but there are deep-soaking baths in the guestrooms.

Does Four Seasons Guangzhou serve breakfast?

Yeah, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Four Seasons Guangzhou?

No, Four Seasons Guangzhou does not offer an airport shuttle service.

Is there a bar or restaurant at Four Seasons Guangzhou?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Seasons Guangzhou?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Seasons Guangzhou?

No, only service animals are allowed.

Four Seasons Guangzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 304 out of 416 reviews" "
Rating 8 - Good. 81 out of 416 reviews" "
Rating 6 - Okay. 19 out of 416 reviews" "
Rating 4 - Poor. 6 out of 416 reviews" "
Rating 2 - Terrible. 6 out of 416 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Walker

Stayed 3 nights in Jul 2024

10/10 Excellent

Ng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Yip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m typically a picky traveler and this hotel and their wonderful staff exceeded my expectations in every way! 10/10 for excellent service and sincerity, we felt so well taken cared of. Thank you so much :)
Stayed 4 nights in Jun 2024

10/10 Excellent

Ryosuke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the four seasons for two nights. I've been to Guangzhou many times but this was by far the best hotel experience I've had.
Stayed 2 nights in Jun 2024

10/10 Excellent

DHILLON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the best in Guangzhou.
Stayed 1 night in May 2024

10/10 Excellent

DHILLON

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing, Beautiful
Stayed 1 night in May 2024

10/10 Excellent

subash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always a luxurious experience
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has amazing view of the city. Friendly staff who will go out of their way to help us if we needed something. Definitely will come back again!
Stayed 3 nights in May 2024

10/10 Excellent

Chan Fan, Hayward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in May 2024

10/10 Excellent

Jiacheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, love the extra large bathtub. Large room great for couple and family with kids. Absolutely a better deal than Rosewood Guangzhou.
Stayed 1 night in May 2024

10/10 Excellent

Idan

Stayed 2 nights in May 2024

10/10 Excellent

Shimin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very luxurious. The staffs from the concierge, bell service to cleaner are all very nice and friendly. We booked a Deluxe Twin Room with City View. The room was on level 83 and the view could be very good if the weather is good. During my stay, the weather was bad so what I could see outside was cloud. I love the bathroom because it is enormously big with heated floor. I got an email from the hotel on the day before i arrived to check on my ETA so they could try to have the room ready when I arrived. They also extended my check out because i accidentally injured my back in the bathroom on the first night. I was very grateful for this because I could have rest more before I flew to Frankfurt later that day.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite stay. The view from my room of the city and canton tower was spectacular. The restaurant on the 100th floor is amazing. Delicious food, extra, extra friendly staff and excellent all round service.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rajan, Punta Pacífica Panamá

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay thanks to the friendly staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Rajan, Punta Pacífica Panamá

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Apr 2024

10/10 Excellent

Shuang

Good
Stayed 3 nights in Apr 2024

10/10 Excellent

steven

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is absolutely stellar with every attention to detail. The facility and restaurants are excellent. We have stayed at this 4 Seasons over many years and consider it the premier hotel in Guangzhou.
Stayed 9 nights in Apr 2024

10/10 Excellent

Emile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

ANDRES

Stayed 5 nights in Apr 2024

10/10 Excellent

Rajan, Punta Pacífica Panamá

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond have new meaning
Wonderful top-notch service and friendliness from the moment we arrived in town, let alone the hotel. Everyone from Kent, Tim, Scarlett, Lucas, Twinkle, Ivan, etc etc, basically the whole staff in every part of this terrific Four Seasons, made for an amazing stay! With the spectacular views from up high, the soothing massages in the Spa, and the very accommodating staff in Catch, Caffe Mondo, the Atrium, etc, we felt more than catered to. Looking forward to our next trip to Guangzhou and our new home-away-from-home! Bravo Team FS Guangzhou!! 👏👏👏
Stayed 1 night in Apr 2024

6/10 Okay

Don, Malden

Liked: Cleanliness, staff & service
For 450$ a night, I was quite disappointed. The room was 7909 in which two huge columns blocking the outside view. The room appears to be not comptletely prepared for guest use. The sofa was old and ugly. The worst thing was air conditioning .
Stayed 1 night in Mar 2024

10/10 Excellent

Reuben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024