Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)

Sports facility
Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior
On the beach, waterskiing, windsurfing, beach volleyball

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Spa
  • Housekeeping
  • Air conditioning
The price is NZ$904
includes taxes & fees
21 Jan - 22 Jan 2025

Explore the area

Map
Av Marjori da Silva Prado 1100, Praia de Pernambuco, Guarujá, SP, 11444-000
  • Shopping Jequití
    1 min walk
  • Mar Casado Island
    5 min walk
  • Pernambuco Beach
    7 min walk
  • Santos (SSZ)

Room options

Luxury Suite, 1 King Bed, Balcony, Sea View (Bathtub, free Wifi)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Separate bedroom
  • 38 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 Double Bed, Balcony, Pool View (free Wifi)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed

Superior Room, 2 Single Beds, Balcony, Pool View (free Wifi)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds

Classic Room, 2 Single Beds, Balcony, Mountain View (free Wifi)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds

Suite, 1 King Bed, Bathtub, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds, Balcony (Seafront, Central, free Wifi)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds

Classic Room, 1 Double Bed, Balcony, Mountain View (free Wifi)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Balcony (Seafront, central Wing, free Wifi)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Egyptian cotton bed sheets
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed

Similar properties

About the area

Guarujá

A luxury stay in Guarujá awaits you at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel). Within steps you'll find Shopping Jequití and Mar Casado Island within a short 5-minute stroll. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include massages along with access to the steam room. The buffet restaurant, Restaurante Brisa, serves international cuisine and is open for breakfast, lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the 3 outdoor tennis courts, free kids' club and gym. 66952 square feet (6220 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a sauna. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 5-property class Balneário Praia do Pernambuco hotel include Pernambuco Beach and Enseada Beach.

What's nearby

  • Mar Casado Island - 5 min walk
  • Pernambuco Beach - 7 min walk
  • Mar Casado Beach - 9 min walk
  • Enseada Beach - 7 min drive
  • Eden Beach - 11 min drive

Getting around

  • Bernardino de Campos Station - 34 min drive
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 137 min drive

Restaurants

  • ‪Restaurante Brisas - ‬1 min walk
  • ‪Sala Vip Pizza Bar - ‬1 min walk
  • ‪Paris 6 - ‬2 min walk
  • ‪Baraca do Carlao - ‬5 min walk
  • ‪Barraca do Marcão - ‬7 min walk

About this property

Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)

Luxury hotel on the beach, with 3 outdoor pools
Some rates at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a sauna. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. Event space at this hotel measures 66952 square feet (6220 square metres) and includes conference space. A casino, a children's pool, and a fitness centre are also featured at the luxury Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel). Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Guarujá hotel.

  • 301 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 66952 sq ft of conference space
  • 6220 sq. m of conference space
  • Casino
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) offers 301 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

This Guarujá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Restaurante Brisa
  • Restaurante Les Épices
  • Restaurante Mar Casado

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole adjacent golf course
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Gym
  • Motor boating
  • Personal motorised watercraft
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 66,952 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 750.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: BRL 750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jequitimar
Jequitimar Sofitel
Sofitel Jequitimar
Sofitel Jequitimar Guarujá
Sofitel Jequitimar Guarujá Guaruja
Sofitel Jequitimar Guarujá Hotel
Sofitel Jequitimar Guarujá Hotel Guaruja
Sofitel Guaruja Jequitimar Hotel
Sofitel Jequitimar Hotel
Guaruja Sofitel
Sofitel Jequitimar Guaruja Hotel
Sofitel Guaruja Jequitimar Brazil - Sao Paulo
Sofitel Guaruja Jequitimar
Hotel Jequitimar Guarujá Resort Spa by Accor (ex Sofitel)

Frequently asked questions

What is the cancellation policy at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)?

Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) on 21 Jan 2025 start from NZ$904.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)?

Yep, Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) has a free self car park and free valet parking.

Are there any beaches close to Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)?

Yep, Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) is a short 7-minute walk from Pernambuco Beach. Fun beach activities include volleyball, snorkelling and waterskiing. You can also find motor boats.

Is there a spa on site at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)?

Yep, there is an onsite spa at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel). You'll enjoy services like massages.

Does Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) have a pool?

Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)?

Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) features 3 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) a romantic place to stay?

Beachfront dining and 24-hour room service, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel).

Is Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) is a hit with families.

Is there a free airport shuttle available at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)?

No, Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)?

No, only service animals are allowed.

Is there a golf course on site at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)?

There is a golf course next to Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel).

Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 319 out of 570 reviews" "
Rating 8 - Good. 186 out of 570 reviews" "
Rating 6 - Okay. 44 out of 570 reviews" "
Rating 4 - Poor. 9 out of 570 reviews" "
Rating 2 - Terrible. 12 out of 570 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Skylar, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and beautiful beach to walk around. Views from the patio to the pool area/ocean were incredible. It truly was paradise. The only reason I did 4 stars instead of 5 was there’s not much to do during the week. The list of things to do states casino. We get there and we’re told it’s only open Friday and Saturday. That was misleading. Also it says golf course but it’s not part of them. Also misleading. Only one of the two restaurants is open during the week as well and there’s really no options to choose from there. Finally, I would like to see a hot tub. That was a disappointment
Stayed 3 nights in Aug 2024

10/10 Excellent

Esdra Martins Bontempo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

caline

Stayed 1 night in Jul 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb 3 nights RR.
Outstanding “on the beach” location. Outstanding beach. Great french food Great and spacious rooms. Wishing it would be a bit more affordable so I could stay longer…😊
Stayed 3 nights in Nov 2023

8/10 Good

Stephane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

10/10 Excellent

Israel

Stayed 2 nights in May 2022

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The beach and the location are the best. The property is old and the service is ok. If this would cost $200 or less could make sense but $350 a night is not worth.
Stayed 2 nights in May 2022

10/10 Excellent

Billy, Asuncion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen Hotel y buena playa
Stayed 3 nights in Apr 2022

10/10 Excellent

Daniel

Stayed 2 nights in Feb 2022

10/10 Excellent

Roberta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Staff was amazing
Stayed 3 nights in Jan 2022

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect poolside relaxation
Big enough to have own space or quiet .
Stayed 2 nights in Jan 2022

10/10 Excellent

Gislene De

Travelled with group
Liked: Property conditions & facilities
Great beach front resort
Amazing hotel! Would Definitely stay there again.
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and service!
My new wife and I had a wonderful stay in the Sofitel last weekend. The staff were all extremely nice and helpful, and made our trip wonderful.
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine Hotel with a very nice beach and excellent service.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Jorge, Leiria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool by the beach... Good room with great view.
Stayed 1 night in Dec 2020

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort!
We stayed in Jequitimar for a couple nights and everything was great: really comfortable beds, clean spaces, staff was well trained regarding COVID-19 protocolos, good services and great facilities at the hotel. The pool was our favorite place and it was really great being so close to the beach and having easy access to the sand. If I could, the only thing I would change would be the size of the gym. Even though it had some good equipment, I would’ve enjoyed more if it was bigger, with more halteres, and different equipment. All in all a great experience and I would definitely go back!
Stayed 2 nights in Dec 2020

2/10 Terrible

SERGIO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Small ant in the room and also take 1:50 to check in unbelievable no comments
Stayed 4 nights in Nov 2020

8/10 Good

Lia, Toronto,Canada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic. The beach is beautiful and everyone is helpful and willing to help.
Stayed 1 night in Jan 2020

8/10 Good

Manoela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Loved the hotel but service is lacking
Gorgeous beach and hotel, delicious food, great for kids, disappointing service and updates needed. Our room had a very old AC where we couldn't control the temperature. It was either on or off. Also service is lacking. No one spoke decent english, and the staff was poorly trained overall. Most were nice and friendly but had no idea what to do with requests. Our room was also not cleaned on the first day, no matter how many times we asked them. Still worth a visit.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and incredible amenities. Definitely a place my wife and I will revisit.
Stayed 2 nights in Nov 2019

10/10 Excellent

Ibrahim, London

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We can’t say much. It’s fine. Good size, clean. All we need
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019