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Hotel Casa Veranda

3.5 star property
Hotel with a 24-hour fitness centre, steps from Avenida La Reforma

Photo gallery for Hotel Casa Veranda

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Breakfast, lunch, dinner served; international cuisine
Junior Suites, 2 Double Beds
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is NZ$212
includes taxes & fees
22 Feb - 23 Feb

Explore the area

Map
12 Calle, 1-24 Zona 10, Guatemala City, Guatemala, 1010
  • Avenida La Reforma
    ‪2 min walk‬
  • Plaza Fontabella Shopping Center
    ‪5 min walk‬
  • Embassy of Mexico in Guatemala
    ‪8 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Junior Suites, 2 Double Beds

Junior Suites, 2 Double Beds

Junior Suites, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite, 2 Double Beds

Master Suite, 2 Double Beds

Master Suite, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Blackout curtains
Hairdryer
  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Master Suite 1 King Bed

Master Suite 1 King Bed

Master Suite 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Blackout curtains
Hairdryer
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is NZ$181
for 1 room
includes taxes & fees
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About the area

Guatemala City

Hotel Casa Veranda puts you in the heart of Guatemala City, within just a 10-minute stroll of Avenida La Reforma and Embassy of Mexico in Guatemala. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi. .The restaurant, La Pergola, serves international cuisine and is open for breakfast, lunch and dinner. Business amenities include a meeting room and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3.5-property class Zona 10 hotel include Oakland Mall and La Aurora Zoo.

What's nearby

  • Avenida La Reforma - 2 min walk
  • Embassy of Mexico in Guatemala - 8 min walk
  • Oakland Mall - 14 min walk
  • La Aurora Zoo - 18 min walk
  • Paseo Cayala - 7 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 5 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪TGI Fridays - ‬2 min walk
  • ‪Tgi Friday's Avia - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Applebee's - ‬3 min walk

About this property

Hotel Casa Veranda

Hotel with a 24-hour fitness centre, steps from Avenida La Reforma
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. An airport shuttle (available on request) is available for a fee. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Casa Veranda.

This 3.5-star Guatemala City hotel is smoke free.

  • 90 guestrooms or units
  • 12 levels
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
Hotel Casa Veranda offers 90 air-conditioned accommodations with a safe and free newspapers. Televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchenettes with microwaves, kitchenware and utensils and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a bath and hairdryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 10:30 PM on request
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 9 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Pergola

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55.00
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 35.6

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 9 for children
  • Airport shuttle fee: USD 16 per person (one-way)
  • Airport shuttle fee per child: USD 16 (one-way)
  • Pet fee: USD 40 per pet, per night
  • Early check-in fee: USD 55.00 (subject to availability)
  • Late check-out fee: USD 35.6 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Casa Veranda
Casa Veranda Guatemala
Hotel Casa Veranda Guatemala
Hotel Mercure Casa Veranda
Mercure Casa Veranda
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala Hotel
Mercure Casa Veranda Hotel
Mercure Guatemala Casa Veranda
Mercure Hotel Guatemala
Mercure Casa Veranda Guatemala Guatemala City
Mercure Guatemala City
Hotel Casa Veranda Guatemala City
Casa Veranda Guatemala City
Hotel Casa Veranda Hotel
Hotel Casa Veranda Guatemala City
Hotel Casa Veranda Hotel Guatemala City

Frequently asked questions

What is the cancellation policy at Hotel Casa Veranda?

Hotel Casa Veranda offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Casa Veranda?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Veranda on 22 Feb 2025 start from NZ$211.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Casa Veranda?

Onsite parking is limited.

Does Hotel Casa Veranda serve breakfast?

You bet, buffet brekkie is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Casa Veranda?

No, but there's an airport shuttle that runs from 6:00 AM - 10:30 PM on request for a fee.

Is there a bar or restaurant at Hotel Casa Veranda?

Yep, you can grab a meal at Hotel Casa Veranda's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Casa Veranda?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Casa Veranda?

Dogs are welcome at Hotel Casa Veranda, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 11.33 kg per pet.

Hotel Casa Veranda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel I feel like I'm at home.It has everything I need.Staff is very friendly.
Stayed 3 nights in Nov 2024

4/10 Poor

jeannette

Travelled with family
Disliked: Staff & service, amenities
When I made the reservation, I requested a room with a balcony and suttle. In the price, it was not indicated that the shuttle would have an extra cost. When I confirmed the shuttle service at the hotel, I was told that I had to pay for this. The room, although it had a balcony as requested, was changed from the reservation, it was not private, it did not have dark curtains and the doors to the balcony did not close easily. When I checked out, I requested an invoice for my stay, for which I was told that Expedia had to send it to me because I made the reservation with that application Conclusion I understood that in that hotel making a reservation through Expedia did not give me any guarantee that what I requested would be provided and that for the front desk staff those reservations are not important.
Stayed 1 night in Nov 2024

10/10 Excellent

c

Stayed 1 night in Aug 2024

10/10 Excellent

Noel H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking very complicated (narrow) other than that the stay was pleasant,
Stayed 1 night in Nov 2024

4/10 Poor

Maria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was not what I expected. They offered me something very different from what I found. The emergency doors were locked. If I could ask for my money back, I would be happy to do so because what I paid was too much for what they had.
Stayed 2 nights in Nov 2024

10/10 Excellent

Inaida

food pool wifi is clean service so good
Stayed 1 night in Oct 2024

10/10 Excellent

Herson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Nov 2024

8/10 Good

enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
I loved the bed, my view and mini kitchen. I did not like the tub, it was too high for my taste. Plus, you cannot check in one minute before check in fyi. The eating area was weird but I think it was closed off for renovations, I hope.
Stayed 2 nights in Oct 2024

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was good . the only thing I they didnt have washcloth.
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Stayed 2 nights in Aug 2024

10/10 Excellent

Giuseppe

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every it's alright 👍
Stayed 2 nights in Oct 2024

10/10 Excellent

Jamiel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and helpful
Stayed 4 nights in Oct 2024

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice location
Stayed 1 night in Aug 2024

6/10 Okay

Sergio, Guatemala

Travelled with family and small children
Liked: Cleanliness
It’s an older building… the room I got it’s in the back of the hotel and you can hear everyone that goes by, all night long
Stayed 1 night in Jul 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel safe, clean, big, comfortable my wife and I enjoyed it very much
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Buena opción, mucho espacio y precio competitivo, parqueo amplio y sin complicaciones en ingreso. Buena ubicación
Stayed 1 night in Aug 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Esteban

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Gerardo, Palmetto Bay

Stayed 1 night in Sep 2024

10/10 Excellent

EVA

Stayed 5 nights in Aug 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Esteban

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024