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Hotel Santander Plaza

3.5 star property
Hotel in Guatemala City with free breakfast and free airport shuttle

Photo gallery for Hotel Santander Plaza

Master Suite, Kitchen
Banquet hall
Front of property
Executive Room, Kitchenette | Private kitchenette
Free daily full breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • 24/7 front desk
The current price is NZ$214
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala
  • U.S. Embassy in Guatemala
    ‪18 min walk‬
  • La Aurora Zoo
    ‪20 min walk‬
  • Paseo Cayala
    ‪8 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette

Executive Room, Kitchenette

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout curtains
Hairdryer
  • City view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout curtains
  • City view
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, Kitchen

Master Suite, Kitchen

Master Suite, Kitchen

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Renovated in 2011
  • City view
  • 57 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Guatemala City

At Hotel Santander Plaza you'll be within a 20-minute stroll of popular places like U.S. Embassy in Guatemala and La Aurora Zoo. Highlights at this hotel include free daily breakfast, a restaurant and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas and laundry facilities. Free full breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of a free airport shuttle. .With a stay at this 3.5-property class Zona 10 hotel, you'll be 7.5 km (4.7 mi) from Paseo Cayala.

What's nearby

  • Oakland Mall - 11 min walk - 1.0 km
  • Embassy of Mexico in Guatemala - 15 min walk - 1.3 km
  • U.S. Embassy in Guatemala - 18 min walk - 1.5 km
  • La Aurora Zoo - 20 min walk - 1.7 km
  • Paseo Cayala - 8 min drive - 7.8 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 5 min drive

Restaurants

  • ‪Hacienda Real - ‬2 min walk
  • ‪Tanoshii - ‬4 min walk
  • ‪Restaurante La Poza - ‬3 min walk
  • ‪Bajo Fondo Funk Bar - ‬1 min walk
  • ‪El Establo - ‬4 min walk

About this property

Hotel Santander Plaza

Hotel in Guatemala City with free breakfast and free airport shuttle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Hotel Santander Plaza also features tour/ticket assistance, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3.5-star Guatemala City hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 7 levels
  • Built in 1994
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Santander Plaza offers 26 air-conditioned accommodations with a safe and coffee/tea makers. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GTQ 200 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GTQ 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

Property Registration Number si

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

What is the cancellation policy at Hotel Santander Plaza?

Hotel Santander Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santander Plaza?

As of 6 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Santander Plaza on 13 Apr 2025 start from NZ$214.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santander Plaza?

Yep, Hotel Santander Plaza has a free self car park.

Does Hotel Santander Plaza serve breakfast?

Sure does, complimentary full breakfast is available daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Santander Plaza?

Yep, there's a free airport shuttle that runs from 8:00 AM - 2:00 PM on request.

Is there a bar or restaurant at Hotel Santander Plaza?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Santander Plaza?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel Santander Plaza Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 214 out of 506 reviews
Rating 8 - Good. 166 out of 506 reviews
Rating 6 - Okay. 77 out of 506 reviews
Rating 4 - Poor. 28 out of 506 reviews
Rating 2 - Terrible. 21 out of 506 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

Moisés

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plaza Santander, good place to stay and enjoy very good.
Stayed 1 night in Dec 2024

10/10 Excellent

JOHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 6 nights in Oct 2024

10/10 Excellent

Monica, Fort Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the hotel but the room cleaning wasn’t good, the towels were stained and they didn’t let coffee, soap o bath math in our room some days, we have to call and request them
Stayed 4 nights in Nov 2024

10/10 Excellent

Marielena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Hector, Gaithersburg

Stayed 3 nights in Sep 2024

10/10 Excellent

Fran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms. Easy parking. Close to many restaurants and airport. Shuttle too.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert, MINNEAPOLIS

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of this hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Javier, Canoga Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Herberth antonio

Stayed 2 nights in Sep 2024

10/10 Excellent

Manuel

Very clean, staff was great. The breakfast was awesome and delicious. I’ll be back soon.
Stayed 7 nights in May 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was good
Stayed 1 night in Sep 2024

10/10 Excellent

Yasmin

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected. The room was clean and very comfortable. Bed was great! They were amazing and let us store luggage while we did a 2 night trip to Tikal. Everyone that worked there was helpful and nice. 2 blocks to a shopping center that has many eating options.
Stayed 1 night in Aug 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
I was charged for extra guest fee when I didn't have extra guest. I think I shouldn't have to pay that.
Stayed 3 nights in Sep 2024

10/10 Excellent

Olma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location!!!
Stayed 1 night in Aug 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service
Clean but basic rooms, nice beds, friendly staff. Decent breakfast. The property could use some updates. The airport shuttle runs only Monday-Friday in the morning until 2 pm.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennell

Liked: Cleanliness, staff & service, property conditions & facilities
Conformable hotel with helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

Mirna, Kissimmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, breakfast was very good, close to shopping area,Staff was very polite, friendly and respectful.
Stayed 1 night in Aug 2024

2/10 Terrible

Elizabeth, ashton

Liked: Property conditions & facilities
Disliked: Staff & service
I have stay in many hotels in the capital Guatemala, but I have never stayed in one so noisy. We stayed on the third level. On August 8-9 basically, on a Thursday night, they were 2 Spanish ladies that were playing music loud all night and talking loud on the hallway even though we had earplugs, we couldn’t sleep through the noise is was a horrible night we were told that there was going to be an extra charge for taking us the the airport for $10 not $15
Stayed 1 night in Aug 2024

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great room, great service, and very clean for our family of 4.
Stayed 1 night in Aug 2024

8/10 Good

WILMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is too limited
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Me dieron una habitacion que no era pague por una habitacion suit junior y me dieron una normal no se hicieron responsables de nada y la actitud pesima la persona de la noche
Stayed 2 nights in Jul 2024