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Real InterContinental Guatemala, an IHG Hotel

5.0 star property
Beaux Arts Guatemala City hotel in Zona 10 with 4 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Real InterContinental Guatemala, an IHG Hotel

Reception
Sundeck
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
The price is NZ$257
includes taxes & fees
20 Dec - 21 Dec

Explore the area

Map
14 Calle 2-51 Zona 10, Guatemala City, 01010 Guatemala
  • Avenida La Reforma
    3 min walk
  • Plaza Fontabella Shopping Center
    4 min walk
  • Avenida Las Américas
    8 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    15 min drive

Room options

View all photos for 1 King Classic

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Classic

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Room, 2 Double Beds, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Business Lounge Access (High Floor)

City view

Room, 2 Double Beds, Business Lounge Access (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 39.0 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Room, 1 King Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Classic City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

2 Double Classic City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Business Lounge Access (Lounge Access)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, Business Lounge Access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Classic

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

2 Double Classic

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 39.0 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

View from room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for 1 King Premium City View High Floor

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Premium City View High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Premium High Floor

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Premium High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Classic City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Classic City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, Business Lounge Access (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Premium High Floor

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

2 Double Premium High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Business Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Business Lounge Access (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

View from room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, City View (High Floor)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, City View (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Similar properties

Room
Wyndham Garden Guatemala City
Hot tub
Breakfast included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1005)
The price is NZ$249
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Wyndham Garden Guatemala City

About the area

Guatemala City

A luxury stay in Guatemala City awaits you at Real InterContinental Guatemala, an IHG Hotel. Within a 5-minute stroll you'll find Plaza Fontabella Shopping Center and Oakland Mall within a 15-minute walk. Highlights at this family-friendly hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the sauna. The restaurant, The Market, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Turkish bath/hammam, Hot tub and sauna. 6186 square feet (575 square metres) of event facilities include 20 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an area shuttle. .Sights within a 20-minute walk of this 5-property class Zona 10 hotel include La Aurora Zoo and Europlaza.

What's nearby

  • Plaza Fontabella Shopping Center - 4 min walk - 0.4 km
  • Oakland Mall - 11 min walk - 1.0 km
  • U.S. Embassy in Guatemala - 14 min walk - 1.2 km
  • La Aurora Zoo - 16 min walk - 1.4 km
  • Paseo Cayala - 8 min drive - 7.2 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 15 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪Tanoshii - ‬1 min walk
  • ‪Restaurante La Poza - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪The Market - ‬1 min walk

About this property

Real InterContinental Guatemala, an IHG Hotel

Beaux Arts Guatemala City hotel in Zona 10 with 4 restaurants
Real InterContinental Guatemala, an IHG Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 20 meeting rooms. Event space at this hotel measures 6186 square feet (575 square metres) and includes a conference centre. A children's pool, a sauna, and a library are also featured at the luxury Real InterContinental Guatemala, an IHG Hotel. A shuttle from the airport to the hotel (available on request) and an area shuttle are available for a fee.

This 5-star Guatemala City hotel is smoke free.

  • 1 building
  • 239 guestrooms or units
  • 15 levels
  • 4 dining venues
  • 6186 sq ft of conference space
  • 575 sq. m of conference space
  • Built in 2000
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Real InterContinental Guatemala, an IHG Hotel offers 239 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, complimentary toiletries and hairdryers.

This Guatemala City hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 159 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Picasso Stone Flame Oven
  • Tanoshii
  • The Market

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (6,186 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub (84 centimetre high)
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 15 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 1 2024 to October 31 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GTQ 600 per stay (maximum GTQ 600 per stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 160.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GTQ 159 per person
  • Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 600 per stay (maximum GTQ600 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GTQ 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala InterContinental
InterContinental Guatemala
InterContinental Real Guatemala
Real Guatemala InterContinental
Real InterContinental Guatemala
Real InterContinental Hotel Guatemala
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Real Intercontinental Guatemala Hotel Guatemala City
Real InterContinental Guatemala Hotel
Real InterContinental Guatemala
Real InterContinental Guatemala an IHG Hotel
Real InterContinental Guatemala, an IHG Hotel Hotel
Real InterContinental Guatemala, an IHG Hotel Guatemala City

Frequently asked questions

What is the cancellation policy at Real InterContinental Guatemala, an IHG Hotel?

Real InterContinental Guatemala, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Real InterContinental Guatemala, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Real InterContinental Guatemala, an IHG Hotel on 20 Dec 2024 start from NZ$256.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Real InterContinental Guatemala, an IHG Hotel?

Yep, there is an onsite spa at Real InterContinental Guatemala, an IHG Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Real InterContinental Guatemala, an IHG Hotel have a pool?

Real InterContinental Guatemala, an IHG Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The swimming pool will be unavailable from June 1 2024 to October 31 2024 (dates subject to change).

What luxury perks are available at Real InterContinental Guatemala, an IHG Hotel?

Real InterContinental Guatemala, an IHG Hotel features 2 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Real InterContinental Guatemala, an IHG Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Real InterContinental Guatemala, an IHG Hotel.

Is Real InterContinental Guatemala, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as highchairs and childcare services in the guestrooms, it's no surprise that Real InterContinental Guatemala, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at Real InterContinental Guatemala, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Real InterContinental Guatemala, an IHG Hotel serve breakfast?

You bet, buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Real InterContinental Guatemala, an IHG Hotel?

No, but there's a shuttle from the airport to the hotel that runs from 5:00 AM - 11:00 PM on request for a fee.

Is there a bar or restaurant at Real InterContinental Guatemala, an IHG Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Real InterContinental Guatemala, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Real InterContinental Guatemala, an IHG Hotel?

Dogs are welcome at Real InterContinental Guatemala, an IHG Hotel, with food and water bowls on offer.

Real InterContinental Guatemala, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 959 reviews" "
Rating 8 - Good. 200 out of 959 reviews" "
Rating 6 - Okay. 49 out of 959 reviews" "
Rating 4 - Poor. 20 out of 959 reviews" "
Rating 2 - Terrible. 24 out of 959 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Antonio

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is falling apart
Stayed 2 nights in Jul 2024

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel in the bustling Zona Viva of Guatemala City. Staff was friendly and helpful. Only negative was that the pool is closed for renovation which I did not realize at the time of booking. They are offering an alternate pool down the street…
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex, San Pedro Sula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2024

8/10 Good

Javier Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
el gym
Stayed 2 nights in Jul 2024

10/10 Excellent

sanjay

Stayed 1 night in Jul 2024

10/10 Excellent

Geilanni

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Gabriel, Weston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option
Stayed 2 nights in Jul 2024

8/10 Good

DAVID, Santo Domingo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SPA unavailable due to booking from people outside the hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Oscar A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Oliver, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodations and gently/helpful staff. Location is good at Zone 10, close to Oakland Mall and dinning options.
Stayed 1 night in Jun 2024

10/10 Excellent

Stan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is by far its my favorite in Guatemala City. Talk about 5 star service . Everything about this hotel is top notch . The staff and friendly demeanor of everyone there .
Stayed 2 nights in Jun 2024

10/10 Excellent

Xavier, MIami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sher

Travelled with family and small children
Liked: Staff & service
This hotel is outdated and way overpriced. The rooms smelt bad and felt dirty. The area was convenient and the staff was helpful with setting us up with a ride from the airport. Overall I would choose a different place to stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Judy

Stayed 4 nights in Jun 2024

10/10 Excellent

Anthony, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and brand new facilities l, and we had a great time resting over the weekend topped off with a wonder breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Haydee

Travelled with family
Liked: Cleanliness, property conditions & facilities
it is central and convenient
Stayed 1 night in May 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice but extremely small and extremely expensive
Stayed 1 night in Apr 2024

4/10 Poor

Karl

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Las Habitaciones requieren urgente cambio de Alfombras los cuartos tienen un mal olor
Stayed 2 nights in May 2024

10/10 Excellent

Oliver, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities conditions were nice for this kind of hotel, location is great in Zone 10
Stayed 1 night in May 2024

10/10 Excellent

Hilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and service
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, dining options
Stayed 2 nights in May 2024

10/10 Excellent

Emily M.

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at the InterContinental was brief. The hotel is very modern and clean. The room very satisfactory. I arrived late and was quite pleased that the staff allowed me to place a late night food order while doing my check in . Highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is really good. The best are the people working at it in all departments, particularly the restaurant and room service members. The food is excellent and there are many options, The rooms are spacious and well set up.
Stayed 3 nights in May 2024

8/10 Good

Maribel

Stayed 3 nights in Apr 2024

10/10 Excellent

Anne, Pacific Grove

Liked: Amenities
Very helpful staff!
Stayed 1 night in Apr 2024