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Coral Costa Caribe Beach Resort - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Los Marlins Golf Course
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Coral Costa Caribe Beach Resort - All Inclusive

2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Breakfast included
  • Bar
  • 24/7 front desk
  • Pool
  • Spa
The price is NZ$543
includes taxes & fees
5 Feb - 6 Feb

Explore the area

Map
Carretera Juan Dolio, Av Villas del Mar, Guayacanes, San Pedro de Macoris, 21000
  • Los Marlins Golf Course
    ‪17 min walk‬
  • Marbella Beach
    ‪4 min drive‬
  • Guayacanes Beach
    ‪5 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2022
Premium bedding
Ceiling fan
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony, Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Superior Room, 2 Queen Beds, Balcony, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2022
Premium bedding
Ceiling fan
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2022
Premium bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony, Ocean View

Superior Room, 2 Queen Beds, Balcony, Ocean View

Superior Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2022
Premium bedding
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Deluxe Room, 1 King Bed, Balcony, Garden View

Deluxe Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2022
Premium bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

View from room

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2022
Premium bedding
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Garden View

Deluxe Room, 2 Queen Beds, Balcony, Garden View

Deluxe Room, 2 Queen Beds, Balcony, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2022
Premium bedding
Ceiling fan
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony, Garden View

Superior Room, 1 King Bed, Balcony, Garden View

Superior Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2022
Premium bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2022
Premium bedding
Ceiling fan
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View | Terrace/patio

Deluxe Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Pillow menu
Renovated in 2022
Premium bedding
Ceiling fan
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room

Emotions by Hodelpa - Juan Dolio - All inclusive

On private beach
Pool
All-inclusive
Spa
3.8 out of 5, Good, (1007)
The price is NZ$400
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Emotions by Hodelpa - Juan Dolio - All inclusive

About the area

Juan Dolio

An all-inclusive stay in Guayacanes awaits you at Coral Costa Caribe Beach Resort - All Inclusive. You'll be 1.4 km (0.9 mi) from Los Marlins Golf Course and 7.6 km (4.7 mi) from Guavaberry Golf and Country Club. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include massages along with access to the hot springs/mineral springs. The buffet restaurant, La Terraza Buffet, is open for breakfast, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Business amenities include meeting rooms, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a gym and a free manager's reception. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Sights in the region of this 4-property class Villas Del Mar property include Cueva de las Maravillas National Park and Catalina Island National Park.

What's nearby

  • Los Marlins Golf Course - 17 min walk
  • Marbella Beach - 4 min drive
  • Guayacanes Beach - 5 min drive
  • Guavaberry Golf and Country Club - 10 min drive
  • Boca Chica Beach - 20 min drive

Getting around

  • Santo Domingo (SDQ-Las Americas Intl.) - 31 min drive

Restaurants

  • ‪Lolita - ‬10 min walk
  • ‪Ola Lola Beach Bar - ‬10 min walk
  • ‪Oregano @ Emotions by Hodelpa - ‬10 min walk
  • ‪Amici at Emotions by Hodelpo - ‬10 min walk
  • ‪Paladart - ‬2 min drive

About this property

Coral Costa Caribe Beach Resort - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Los Marlins Golf Course
Coral Costa Caribe Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Coral Costa Caribe Beach Resort - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available. A complete renovation of Coral Costa Caribe Beach Resort - All Inclusive was completed in May 2022.

Smoking is allowed in designated areas at this 4-star Guayacanes property.

  • 447 guestrooms or units
  • 7 levels
  • 3 buildings
  • 5 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Coral Costa Caribe Beach Resort - All Inclusive offers 447 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Cable televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brisas
  • El Fogón Dominicano
  • La Costa TEX-MEX
  • La Terraza Buffet
  • Rincón Beach Grill

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Karaoke
  • Nightclub
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot/mineral springs
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Coral Costa Caribe Resort Spa & Casino All Inclusive
Coral Costa Caribe Resort Spa & Casino All Inclusive Juan Dolio
Coral Costa Caribe Spa Casino Juan Dolio
Coral Costa Caribe Resort Spa Casino All Inclusive Juan Dolio
Coral Costa Caribe Resort Free Wifi All Inclusive Guayacanes
Coral Costa Caribe Resort All Inclusive Juan Dolio
Coral Costa Caribe Resort All Inclusive
Coral Costa Caribe Juan Dolio
Coral Costa Caribe
Coral Costa Caribe Hotel Juan Dolio
Costa Caribe Coral Hilton
Coral Costa Caribe Resort, Spa And Casino
Hilton International Juan Dolio
Coral Costa Caribe Resort Juan Dolio
Coral Costa Caribe Resort
Coral Costa Caribe Free Wifi All Inclusive Guayacanes
Coral Costa Caribe Free Wifi

Frequently asked questions

What is the cancellation policy at Coral Costa Caribe Beach Resort - All Inclusive?

Coral Costa Caribe Beach Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Coral Costa Caribe Beach Resort - All Inclusive?

As of 30 Jan 2025, prices found for a 1-night stay for 2 adults at Coral Costa Caribe Beach Resort - All Inclusive on 5 Feb 2025 start from NZ$543.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Coral Costa Caribe Beach Resort - All Inclusive?

Yep, Coral Costa Caribe Beach Resort - All Inclusive has a free self car park.

Are there any beaches close to Coral Costa Caribe Beach Resort - All Inclusive?

The closest beach to Coral Costa Caribe Beach Resort - All Inclusive is Boca Chica Beach (21.4 km).

Is there a spa on site at Coral Costa Caribe Beach Resort - All Inclusive?

Yep, there is an onsite spa at Coral Costa Caribe Beach Resort - All Inclusive. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy services like massages.

Does Coral Costa Caribe Beach Resort - All Inclusive have a pool?

Coral Costa Caribe Beach Resort - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Coral Costa Caribe Beach Resort - All Inclusive?

Coral Costa Caribe Beach Resort - All Inclusive features 2 outdoor pools, a full-service spa and a nightclub.

What makes Coral Costa Caribe Beach Resort - All Inclusive a romantic place to stay?

A hot tub and beachfront dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Coral Costa Caribe Beach Resort - All Inclusive.

Is Coral Costa Caribe Beach Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Coral Costa Caribe Beach Resort - All Inclusive is a hit with families.

Does Coral Costa Caribe Beach Resort - All Inclusive serve breakfast?

You bet, free buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Coral Costa Caribe Beach Resort - All Inclusive?

No, Coral Costa Caribe Beach Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Coral Costa Caribe Beach Resort - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Coral Costa Caribe Beach Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Coral Costa Caribe Beach Resort - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Coral Costa Caribe Beach Resort - All Inclusive?

There is a golf course next to Coral Costa Caribe Beach Resort - All Inclusive.

Coral Costa Caribe Beach Resort - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 628 out of 1518 reviews" "
Rating 8 - Good. 416 out of 1518 reviews" "
Rating 6 - Okay. 240 out of 1518 reviews" "
Rating 4 - Poor. 98 out of 1518 reviews" "
Rating 2 - Terrible. 136 out of 1518 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed only one night but it was great for the price . I’ll definitely come back again
Stayed 1 night in Oct 2024

6/10 Okay

Raul

It’s not for every one. They are address for a people looking for all inclusive and don’t recognize the different with a full service Resort. All inclusive means less service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and great Resort
Stayed 3 nights in Oct 2024

2/10 Terrible

Jean

Stayed 2 nights in Oct 2024

10/10 Excellent

Yanisela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place.
Stayed 3 nights in Oct 2024

10/10 Excellent

Osvaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay to me.
Stayed 6 nights in Oct 2024

6/10 Okay

JAGADISH, Ahmedabad Gujarat

Liked: Cleanliness, amenities
Be careful when full of people during invoice.
Stayed 2 nights in Oct 2024

10/10 Excellent

FIORDALIZA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Dale B, Someset

Travelled with family
Liked: Cleanliness, staff & service
Couldn't get food reservations for 5 days, and buffet was below average
Stayed 5 nights in Oct 2024

10/10 Excellent

Raquel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I like to stay in this hotel. The best beach in the area. The personnel is amazingly friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Harold

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Resort great service
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort
Stayed 1 night in Oct 2024

10/10 Excellent

ricardo

Stayed 3 nights in Oct 2024

10/10 Excellent

Jairo Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a short weekend getaway. Food was excellent although for the dining options you can only book one of the restaurants as availability goes per day. Staff was excellent, rooms were clean and look as advertised. Pool and beach area clean and beautiful. Would stay again.
Stayed 2 nights in Oct 2024

4/10 Poor

MARCIA

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The quality of the pictures and descriptions are not accurate, the food was not good, the only positive feedback was the amazing staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

Duval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Waldely

Stayed 3 nights in Oct 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Celebrating a birthday & an anniversary, our family of 27 chose CCC after seeing the website & 4 reviews...sadly we did not have the experience we anticipated. Over the 5 days, we had a myriad of issues that, when brought to supervisors & the elusive manager, were met with pushback. I had to beg just to get a seating [together] for 1 dinner our last night. I was told that they "aren't build to accommodate groups". The revenue of 27 1 VIP upgrade, I felt we weren't asking much wanting to dine together. We weren't allowed to speak to the manager to bring these concerns to and resolve. So here are a list of opportunities to work on grouped by area. BUFFET - questionable sanitation. - cold food not kept cold on the buffet. - flies on buffet food. - things that are supposed to be crispy, were rubbery. - bread was hard, possibly stale, a youngster found a bun with green spots. ROOM - ants in room. - sewer smell in room. - water intrusion in room from above. - Towels felt dried and not washed. - shower not pitched so water ran into room. RESORT - Website misrepresented actual experience. - no group accommodations for a la carte dinner, - poor service, a guy argued with me over joining tables. - We are generous people but got a pan handling vibe from many staff, especially the gift shop, - $300USD VIP upgrade didn't serve us, - Un recognized bottom shelf liquor only included, - VIP top shelf only in 1 place of the resort,
Stayed 5 nights in Aug 2024

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, service, beach, bar, pool area
Stayed 3 nights in Oct 2024

10/10 Excellent

Lizabette De

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Fabiene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really wonderful time at this resort and would definitely stay here again! Everything was excellent. I have a few recommendations that would make this experience even better, but this in no way changes my 10/10 review for this resort. It would be great if you offered cocktails like pina coladas and margaritas that were not made from the pre made mixers but from scratch; also having things like rolled oats and dried fruits and nuts and unsweetened yogurts for breakfast would be really nice; I also often noticed that the bathroom towels were quite well worn and could do with replacement, as these do not match the standard of the hotel. Overall, I want to say thank you for my wonderful experience staying at this hotel. I am looking forward to returning in the future.
Stayed 10 nights in Oct 2024

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

4/10 Poor

Cadence

Disliked: Cleanliness
I just left after staying a week at the resort and I would not return. The outside area was pretty and the pool was very nice but me and my friend who were there got hit on by so many old and young staff members, keep in mind we are teenagers. The room was the real problem, when.we got there the room was so beyond dirty that we ended up cleaning it ourselves with rubbing alcohol and clorox wipes. There were layers of dirt coming up off the floor, but that wasn’t even the grossest part. Our room was infested with ants, even after they sprayed the room down the ants came back, we were very careful to not leave any gross stuff in our room to attract them but they kept coming back. They were in our beds and both of us are covered in ant bites from sleeping in our beds. There were only around 4-5 people who worked there that could speak english so if you don’t understand spanish, this is probably not the resort for you.
Stayed 7 nights in Oct 2024

2/10 Terrible

Ria Nana

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the beach and the pool. Even though the food was terrible at least there was always something to eat. I didn’t like the staff service. Some were helpful but most of them were unhelpful and rude. I also didn’t like the moldy smell in the rooms and how unclean it was. On the last night I saw a mice by my room. Overall it was a terrible experience and the only enjoyable part was the beach.
Stayed 4 nights in Oct 2024

8/10 Good

Shabnam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything including the staff was great. Our only issues were that the concierge staff wasn’t particularly friendly nor were they equipped to do the normal responsibilities of a concierge. They could not make reservations at the restaurants or spa. And the hotel did not provide transportation to the airport. Not suggesting it be complementary but Uber tried to get us to pay cash and when we didn’t have the cash, the guy wouldn’t take us and the driver hanging out in the parking at the hotel took $55 to take us. A shuttle service charging a flat fee would be very helpful. Daniel, Kelvis, Alfred, Carlos, and many more amazing people made our stay so much more fun than expected.
Stayed 5 nights in Oct 2024