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Hotel Cityzen Guayaquil

3.0 star property
Hotel in Guayaquil with free breakfast and 24-hour front desk

Photo gallery for Hotel Cityzen Guayaquil

Presidential Suite
Free daily continental breakfast
Exterior
Reception
Presidential Suite | Living room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$71
includes taxes & fees
5 Apr - 6 Apr

Explore the area

Map
Boyaca # 922 y Victor Manuel Rendon, 593 0987525283, Guayaquil, Guayas, 090101
  • Malecon 2000
    ‪9 min walk‬
  • San Marino Mall
    ‪6 min drive‬
  • Mall del Sol Shopping Center
    ‪8 min drive‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪21 min drive‬

Room options

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

Highlights

Balcony
Air conditioning
Private bathroom
Hairdryer
In-room safe
Daily housekeeping
Laptop workspace
Wardrobe
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Air conditioning
Hairdryer
Private bathroom
Rainfall showerhead
Wardrobe
Laptop workspace
Daily housekeeping
In-room safe
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Hairdryer
Private bathroom
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Private bathroom
Hairdryer
Wardrobe
Laptop workspace
Daily housekeeping
In-room safe
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
Wardrobe
Laptop workspace
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
Wardrobe
Laptop workspace
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Wardrobe
Laptop workspace
Daily housekeeping
  • 26 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
Sofa bed
Separate bedroom
Hairdryer
Private bathroom
Separate bath and shower
In-room safe
Daily housekeeping
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Guayaquil

At Hotel Cityzen Guayaquil you'll be within just a 10-minute stroll of Centennial Park and Church of La Merced. Highlights at this hotel include free continental breakfast, a restaurant and a conference centre. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find luggage storage, a lift and a banquet hall. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .In the area of this 3-property class Downtown Guayaquil hotel, you'll find U.S. Consulate General.

What's nearby

  • Malecon 2000 - 9 min walk - 0.8 km
  • Santa Ana Hill - 3 min drive - 1.8 km
  • San Marino Mall - 6 min drive - 3.8 km
  • Mall del Sol Shopping Center - 8 min drive - 5.7 km
  • U.S. Consulate General - 10 min drive - 7.1 km

Getting around

  • Duran Train Station - 16 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 21 min drive

Restaurants

  • ‪Wendy's 9 de Octubre - ‬4 min walk
  • ‪El Lechón - ‬1 min walk
  • ‪La Tablita del Tártaro - ‬5 min walk
  • ‪Menestras del negro - ‬4 min walk
  • ‪La Espanola - ‬2 min walk

About this property

Hotel Cityzen Guayaquil

Hotel in Guayaquil with free breakfast and 24-hour front desk
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Event space at this hotel measures 861 square feet (80 square metres) and includes a conference centre. An airport shuttle (available 24 hours) is available for a fee. Hotel Cityzen Guayaquil also features concierge services and a lift.

This 3-star Guayaquil hotel is smoke free.

  • 43 guestrooms or units
  • Conference rooms
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Continental breakfast (free)
  • Conference centre
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue
Hotel Cityzen Guayaquil offers 43 air-conditioned accommodations, with a safe. This Guayaquil hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference centre (861 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways (75 centimetre wide)

Room amenities

Bedroom

  • Bedsheets provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 22.4 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.16 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 20.16 (one-way), (up to 10 years old)
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 22.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at Hotel Cityzen Guayaquil?

Hotel Cityzen Guayaquil offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Cityzen Guayaquil?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Cityzen Guayaquil on 5 Apr 2025 start from NZ$71.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Cityzen Guayaquil serve breakfast?

You bet, complimentary continental breakfast is on offer daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Cityzen Guayaquil?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Cityzen Guayaquil?

Yep, you can grab a meal at Hotel Cityzen Guayaquil's onsite restaurant.

What time are check-in & check-out at Hotel Cityzen Guayaquil?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel Cityzen Guayaquil Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 19 out of 29 reviews
Rating 8 - Good. 7 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

8/10 Good

EVELYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Brayan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo bien
Stayed 1 night in Oct 2024

10/10 Excellent

Paula, Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. 6 blocks from Malecon
Stayed 1 night in Sep 2024

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increible
La verdad todo estuvo de maravilla, la cordialidad del recepcionista y su atencion, baños impecables y una habitacion perfecta, la verdad muy recomendado, lugar tranquilo
Stayed 1 night in Jul 2024

6/10 Okay

Edgar

Business traveller, Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está bien pero el exterior es un poco peligroso
Stayed 3 nights in Jul 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me reservo el comentario , gracias
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe the hotel is great. Staff very cordial
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis, Lawrence

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Cityzen
Acogedor y agradable para una estadía en el centro de Guayaquil
Stayed 1 night in Mar 2024

10/10 Excellent

Charles Wayne Lacy,, Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Hotel. The staff made my stay one of the best vacations I have ever had. The hotel is in a very convenient location, within walking distance of many sights and shopping. The building itself is full of character including classic woodwork and marble. A very beautiful building. I praise the entire staff for the incredible job they did. I would like to stay here again but I noticed they don't look out that far in advance.
Stayed 4 nights in Feb 2024

6/10 Okay

AREF

Business traveller
Liked: Property conditions & facilities, room comfort
They should ameliorate the breakfast
Stayed 2 nights in Jan 2024

8/10 Good

Washington

Stayed 8 nights in Dec 2024

10/10 Excellent

ALEX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención. Excelentes instalaciones
Stayed 1 night in Dec 2024

8/10 Good

Magdalena De Jesus

Liked: Staff & service, property conditions & facilities
Stayed 28 nights in Sep 2024

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sitio muy agradable, tranquila y de fácil acceso, la habitacion bastante confortable, sería bueno mejorar algun aspecto en relación al deayuno, solamnte hay cafe y nada más como bebida caliente, algo de leche o para alguna infusión seria recomendable colocar.
Stayed 1 night in Sep 2024

8/10 Good

ANDRES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas atención pero las camas son muy pequeñas
Camas muy pequeñas
Stayed 1 night in Aug 2024

6/10 Okay

Iván

Travelled with partner
Liked: Cleanliness, property conditions & facilities
El hotel estuvo limpio, bonito, habitaciones elegantes, sector cercano al malecón. Lo que no se cumplio fue lo que en la pagina se ofrecio con desayuno incluido, lo cual lo hicimos notar al señor de la recepción, pero no tuvimos ninguna respuesta favorable. Por lo que se sugiere que en la pagina de reserva se coloque solo lo que si puedan cumplir.
Stayed 1 night in Aug 2024

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable, y el cuarto muy limpio. Regresaría otra ves.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Elías

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024