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Crowne Plaza Hotel Gurgaon by IHG

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Crowne Plaza Hotel Gurgaon by IHG

Meeting facility
Meeting facility
View from property
Hallway
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Gym
The current price is NZ$177
includes taxes & fees
18 Apr - 19 Apr

Explore the area

Map
Site 2 Sector 29, Opp. Signature Tower, Gurugram, Delhi N.C.R, 122001
  • Gurgaon Central Mall
    ‪3 min drive‬
  • Fortis Memorial Research Institute
    ‪4 min drive‬
  • Medanta
    ‪6 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room (Pool City View)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Pool City View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds (Lounge Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed (Lounge Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
  • 357 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Pool View

Room amenity

Suite, 1 Bedroom, Pool View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Smoking, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Walk-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds (Walk-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds (Lounge Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed (Lounge Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Separate Living Area)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Separate Living Area)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
  • City view
  • Sleeps 5
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room (Pool City View Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room (Pool City View Lounge Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

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About the area

Gurugram

A luxury stay in the heart of Gurugram awaits you at Crowne Plaza Hotel Gurgaon by IHG. Within just a 15-minute stroll, you'll find Leisure Valley and Appu Ghar. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Body Zone can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The restaurant, Cafe G, is open for breakfast, brunch, lunch and dinner. Connexions Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. 25930 square feet (2409 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 30-minute drive of this 5-property class Sector 29 hotel, attractions include DLF Cyber City and Embassy Of United States.

What's nearby

  • Gurgaon Central Mall - 3 min drive - 2.6 km
  • Fortis Memorial Research Institute - 4 min drive - 2.9 km
  • Medanta - 6 min drive - 5.9 km
  • DLF Cyber City - 7 min drive - 5.8 km
  • Artemis Hospital Gurgaon - 7 min drive - 6.2 km

Getting around

  • Sikandarpur RMRG Station - 7 min drive
  • IFFCO Chowk Station - 15 min walk
  • Indira Gandhi International Airport (DEL) - 33 min drive

Restaurants

  • ‪Bikanervala - ‬1 min walk
  • ‪Downtown - ‬1 min walk
  • ‪Warehouse Cafe - ‬1 min walk
  • ‪The Whisky Bar and Brewpub - ‬1 min walk
  • ‪21 Gun Salute - ‬1 min walk

About this property

Crowne Plaza Hotel Gurgaon by IHG

Luxury hotel with 2 restaurants and full-service spa
Crowne Plaza Hotel Gurgaon by IHG offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 25930 square feet (2409 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury Crowne Plaza Hotel Gurgaon by IHG. An area shuttle within 100 kilometres and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Gurugram hotel.

  • 1 building
  • 234 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Conference rooms
  • 25930 sq ft of conference space
  • 2409 sq. m of conference space
  • Built in 2007
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Hotel Gurgaon by IHG offers 234 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Body Zone has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Hindi, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,867.50 for adults and INR 996 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe G
  • Connexions Bar
  • WildFire

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (25,930 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Hotel Gurgaon by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1867.50 for adults and from INR 996 for children
  • Airport shuttle fee: INR 2800 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza GURGAON
Crowne Plaza Hotel GURGAON
GURGAON Crowne Plaza Hotel
Gurgaon Crowne Plaza
Crowne Plaza Hotel Gurgaon
Crowne Plaza Gurgaon By Ihg
Crowne Plaza Hotel Gurgaon by IHG Hotel
Crowne Plaza Hotel Gurgaon an IHG Hotel
Crowne Plaza Hotel Gurgaon by IHG Gurugram
Crowne Plaza Hotel Gurgaon by IHG Hotel Gurugram

Frequently asked questions

What is the cancellation policy at Crowne Plaza Hotel Gurgaon by IHG?

Crowne Plaza Hotel Gurgaon by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Hotel Gurgaon by IHG?

As of 8 Apr 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Gurgaon by IHG on 18 Apr 2025 start from NZ$176.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Hotel Gurgaon by IHG?

Yep, Crowne Plaza Hotel Gurgaon by IHG has a free self car park, free valet parking and free extended parking.

Is there a spa on site at Crowne Plaza Hotel Gurgaon by IHG?

Yep, Body Zone is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Crowne Plaza Hotel Gurgaon by IHG have a pool?

Crowne Plaza Hotel Gurgaon by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Crowne Plaza Hotel Gurgaon by IHG have a waterslide?

No, there is no waterslide at Crowne Plaza Hotel Gurgaon by IHG, but Appu Ghar is a short 13-minute walk away.

What luxury perks are available at Crowne Plaza Hotel Gurgaon by IHG?

Crowne Plaza Hotel Gurgaon by IHG features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Crowne Plaza Hotel Gurgaon by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Hotel Gurgaon by IHG.

Is Crowne Plaza Hotel Gurgaon by IHG family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Hotel Gurgaon by IHG is a hit with families.

Does Crowne Plaza Hotel Gurgaon by IHG serve breakfast?

Yeah, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Hotel Gurgaon by IHG?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crowne Plaza Hotel Gurgaon by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed on Monday, Tuesday, Wednesday, Thursday and Friday.

What time are check-in & check-out at Crowne Plaza Hotel Gurgaon by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Hotel Gurgaon by IHG?

No, pets and service animals are not allowed.

Crowne Plaza Hotel Gurgaon by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 180 out of 278 reviews
Rating 8 - Good. 63 out of 278 reviews
Rating 6 - Okay. 10 out of 278 reviews
Rating 4 - Poor. 9 out of 278 reviews
Rating 2 - Terrible. 16 out of 278 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Good quality hotel, well located for our office location in Guragon. Nice standard of rooms, with excellent bathrooms; my double would not have been crowded for 2. Breakfast buffet was wide ranging and choice of indoor and outdoor seating.
Stayed 5 nights in Nov 2024

10/10 Excellent

SATISH

Stayed 5 nights in Oct 2024

10/10 Excellent

Udayan

Stayed 2 nights in Oct 2024

2/10 Terrible

Work

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad damp rooms
Completely waste of money. Room had a damp smell. They change from level 4 to level 5 and same issue. I couldn't sleep as smell was so bad. I even asked housekeeping to come and check. They also confirmed the dampness and just did a spray which lasted for couple of hours.
Stayed 2 nights in Oct 2024

10/10 Excellent

JIWOON

Stayed 2 nights in Sep 2024

10/10 Excellent

Anil

Stayed 3 nights in Sep 2024

4/10 Poor

Sandeep

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Comfortable stay. Experience at the check-out was terrible. Inexperienced staff. Made me wait while they said they will “check” whether I have taken something from the minibar. Very disrespectful!
Stayed 1 night in Sep 2024

8/10 Good

Parapti

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled on business, excellent hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Naveed

Disliked: Cleanliness, staff & service
Poor service by the staff and the property appears to be quite old now, so the standards are not met
Stayed 1 night in Aug 2024

2/10 Terrible

Anoop

Stayed 1 night in Aug 2024

10/10 Excellent

Vipin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so far so good
Stayed 3 nights in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 2 nights in Jul 2024

10/10 Excellent

Ravi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Neha, London

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely an amazing stay. Airport pick up service was amazing. Team members were nice and helpful from reception to housekeeping to dining area! saurav helped me in the late evening, my daughter needed warm milk, he smiled and took our bottle and filled with milk 2 times in a row and didn’t even charged us, he works at the restaurant reception. We loved it every bit. Housekeeping team is also incredibly nice.
Stayed 3 nights in Jul 2024

2/10 Terrible

Naveen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
All bad...even my family was sick they forced us to check out at 10. I asked them to pay extra but still kicked us out. All old and rusty bathroom, broken
Stayed 1 night in Jun 2024

10/10 Excellent

Hyungdu

Stayed 1 night in Jun 2024

8/10 Good

P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good no complaints Lot of opportunities to improve and better themselves Good luck
Stayed 1 night in Jun 2024

10/10 Excellent

Rathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Puru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mahesh

Stayed 2 nights in May 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

LUNA DAS

Stayed 2 nights in Apr 2024