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Glacier Bay Lodge

3.0 star property
Bayside lodge with free airport shuttle and coffee shop/cafe

Photo gallery for Glacier Bay Lodge

Front of property - evening/night
Lobby lounge
Standard Room, 1 King Bed
View from property
Gift shop

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Free WiFi
  • Housekeeping
  • Parking included
  • Restaurant

Explore the area

Map
179 Barlett Cove Road, Gustavus, AK, 99826
  • Glacier Bay Visitor Center
    ‪1 min walk‬
  • Bartlett Cove
    ‪11 min walk‬
  • Glacier Bay National Park
    ‪7 min drive‬
  • Gustavus, AK (GST)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Desk, bed sheets

Standard Room, 2 Double Beds

Highlights

Separate sitting area
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Separate sitting area
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 3
  • 1 King Bed

About the area

Gustavus

Glacier Bay Lodge places you steps from Glacier Bay Visitor Center and within a 15-minute stroll of Bartlett Cove. Highlights at this lodge include a restaurant, free self-parking and a free airport shuttle. .The restaurant, Fairweather Dining Room, serves seafood. The lodge's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. .Near this 3-property class Gustavus lodge, you'll find Glacier Bay National Park.
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What's nearby

  • Glacier Bay Visitor Center - 1 min walk - 0.1 km
  • Bartlett Cove - 11 min walk - 1.0 km
  • Glacier Bay National Park - 7 min drive - 6.8 km
  • Glacier Bay - 16 min drive - 15.2 km
  • 1957 Gustavus Plane Crash Site - 17 min drive - 8.5 km

Getting around

  • Gustavus, AK (GST) - 30 min drive

About this property

Glacier Bay Lodge

Bayside lodge with free airport shuttle and coffee shop/cafe
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi and wired Internet. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Glacier Bay Lodge. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

Smoking is allowed in designated areas at this 3-star Gustavus lodge.

  • 1 floor
  • 48 guestrooms or units
  • Business facilities
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Glacier Bay Lodge offers 48 accommodations with coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Bathrooms include baths or showers and hairdryers. Housekeeping is provided on a daily basis.

Languages

English

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    Property amenities

    Internet

    • Available in some public areas: Free WiFi and wired internet

    Parking and transport

    • 24-hour free return airport shuttle
    • Free self parking on site
    • Wheelchair-accessible parking available

    Food and drink

    • A bar/lounge
    • A coffee shop/cafe
    • A restaurant

    Restaurants on site

    • Fairweather Dining Room

    Things to do

    • Fishing
    • Shopping

    Conveniences

    • Gift shop/newsstand
    • Limited-hour front desk
    • Luggage storage

    Guest services

    • Housekeeping (daily)
    • Tour and ticket assistance

    Business services

    • Business centre

    Outdoors

    • In a national park
    • On the bay
    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • No lift
    • Stair-free path to entrance
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible registration desk

    Room amenities

    Bedroom

    • Bedsheets provided

    Bathroom

    • Bathtub or shower
    • Hair dryer
    • Private bathroom
    • Towels provided

    Food and drink

    • Coffee/tea maker

    More

    • Desk
    • Separate sitting area

    Policies

    Check-in

    Check-in start time: 3 PM; check-in end time: 10:00 PM
    Minimum check-in age - 18

    Check-out

    Check-out before 11 AM
    Express check-out available

    Special check-in instructions

    Guests must transfer to the property via aeroplane or boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
    The front desk is open daily from 5:00 AM - 10:00 PM
    Front desk staffed during limited hours

    Renovations and closures

    The property is closed between 5 September and 24 May.

    Access methods

    Front desk (limited hours)

    Pets

    • No pets allowed, but service animals are welcome

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cots (infant beds) are not available.

    Payment types

    Important information

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards; cash is not accepted
    Charges for extra guests may apply and vary according to property policy.
    A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
      This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

    Property is also known as

    Glacier Bay Lodge
    Glacier Bay Lodge Gustavus
    Glacier Bay Gustavus
    Glacier Bay Lodge Gustavus, Alaska
    Glacier Bay Hotel Gustavus
    Glacier Bay Lodge Lodge
    Glacier Bay Lodge Gustavus
    Glacier Bay Lodge Lodge Gustavus

    Frequently asked questions

    What is the cancellation policy at Glacier Bay Lodge?

    Glacier Bay Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

    Is parking available at Glacier Bay Lodge?

    Yep, Glacier Bay Lodge has a free self car park.

    Is there a free airport shuttle available at Glacier Bay Lodge?

    Yep, there's a free airport shuttle that runs 24 hours a day.

    Is there a bar or restaurant at Glacier Bay Lodge?

    Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

    What time are check-in & check-out at Glacier Bay Lodge?

    Check-in begins at 3 PM. Check-out time is 11 AM.

    Are pets allowed at Glacier Bay Lodge?

    No, only service animals are allowed.

    Glacier Bay Lodge Reviews

    Reviews

    8.2

    Very good

    Rating 10 - Excellent. 12 out of 31 reviews
    Rating 8 - Good. 11 out of 31 reviews
    Rating 6 - Okay. 6 out of 31 reviews
    Rating 4 - Poor. 1 out of 31 reviews
    Rating 2 - Terrible. 1 out of 31 reviews

    8.6/10

    Cleanliness

    8.0/10

    Staff & service

    7.8/10

    Amenities

    8.0/10

    Property conditions & facilities

    7.8/10

    Eco-friendliness

    Reviews

    8/10 Good

    Michelle

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Thank you for everything. Kind folks all around. Much appreciated. Shelly.
    Stayed 1 night in Jul 2024

    10/10 Excellent

    Patricia

    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    I was really looking for a vacation where I could unplug, relax, spend time outdoors, and take photos of animals. Glacier Bay was the perfect place to do this, and Glacier Bay Lodge's location in the national park made it a great choice. We spent a week there (August 14-20). I was a little nervous reading the reviews left by others, for no reason. I think a lot of people went early "post" pandemic and the property was likely struggling with supply chain and staffing issues that were happening globally. Other reviewers seem to forget they were going to a national park. - The room had plenty of light, the bathroom fixtures were dated but it was clean and there was a moisture absorber in the closet - important for a rainforest setting. There was no mold, the bedding and room were clean. - Food options were somewhat limited, mostly because we're vegetarians, we packed shelf stable, high-protein snacks to supplement. There is only one restaurant ON property, but that's more than many national parks have. The food was good, the staff altered menu items to create novel options for us. - The staff were friendly and helpful. They shared their favorite hikes, photos & videos they had taken while exploring the park themselves. They were not intrusive but were happy to chat with us and seemed to enjoy working together a great deal. - Transportation was great, even when Alaska Air's tower went down and one transport became 10. The driver also took us to a hike offsite for free.
    Stayed 6 nights in Aug 2024

    8/10 Good

    Desiree

    Stayed 3 nights in Jul 2024

    8/10 Good

    Deborah

    Liked: Cleanliness
    Beautiful Place to visit
    Lovely location. Amenities and services are very limited here as it is in the middle of Glavier Bay National Park. Food selection is minimal and expensive, limited hours. No TV in lodge or room and wifi in lodge only.
    Stayed 3 nights in Aug 2024

    6/10 Okay

    Barbara

    Stayed 1 night in Jul 2024

    8/10 Good

    Deepika

    Liked: Cleanliness, property conditions & facilities, room comfort
    Stayed 2 nights in Jul 2024

    8/10 Good

    Desiree

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Worth the visit
    Nice quiet location. Our room was clean and the service overall was decent. The staff is seasonal and not always coordinated. Sometimes the server was excellent other times it was lacking. There is no rash area to gather and play cards or games. The lounge area has couches and is the only place with internet. You can’t sit in the dining area because it’s constantly being turned over for the next meal. It would be nice to have another place to gather especially since it rains frequently. We did find 1 table upstairs with 4 chairs that we cleared off park material so we could play cards. The food was decent, pretty much the same menu everyday so if your coming for more then a night or two be prepared. Breakfast hot items were warm not hot but the selection was decent. There is no bar but you can order alcohol during meal hours or if someone is available when the dining area is closed. The hiking trails are nice and i would recommend the boat trip in Glacier Bay. Overall the stay was good and I would recommend it to others.
    Stayed 3 nights in Jul 2024

    10/10 Excellent

    KATHERINE, Ypsilanti

    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The rooms are beautiful and very peaceful! The trails were lovely to hike on and everyone was very helpful. Would love to visit again!!
    Stayed 1 night in Jul 2024

    10/10 Excellent

    Afroza

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Nice staffs.
    Stayed 2 nights in Jun 2024

    10/10 Excellent

    KARLA, Everett

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Beautiful lodge in Glacier Bay National Park. Rooms were nicely appointed, had comfortable beds and were in a nice setting.
    Stayed 1 night in Jul 2024

    10/10 Excellent

    samuel

    Stayed 1 night in Jul 2024

    8/10 Good

    David

    Liked: Cleanliness, staff & service, property conditions & facilities
    Stayed 1 night in Jul 2024

    10/10 Excellent

    Merry

    Stayed 1 night in Jul 2024

    4/10 Poor

    Verified traveller

    Disliked: Cleanliness, staff & service, property conditions & facilities
    Poorly run lodge
    Hotel is in remote place, where food supplies and employees are hard to find. Given that it is run by a major company. They have the skills to work with food suppliers. Besides hamburger, everything else is not available.
    Stayed 2 nights in Jun 2024

    6/10 Okay

    Judy

    Travelled with family
    Disliked: Amenities
    Some of the staff was wonderful but we did have to ask for soap and an extra towel. The breakfast was not very good especially for the price.
    Stayed 2 nights in Jun 2024

    10/10 Excellent

    Ashwani

    Liked: Cleanliness, staff & service, property conditions & facilities
    Stayed 2 nights in Sep 2023

    10/10 Excellent

    MAHALAKSHMI

    Liked: Cleanliness, staff & service, property conditions & facilities
    Amidst rain forest
    Stayed 1 night in Sep 2023

    8/10 Good

    Gregory S

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    2 nights at Glacier Bay
    It’s a National Park Lodge so it’s basic, as you would expect. It was clean, comfortable and in a location that is remarkable. We stayed here for two nights. After the first night staff came by and asked if we needed anything. How often does that happen in a “high end” hotel?
    Stayed 2 nights in Aug 2023

    8/10 Good

    Verified traveller

    Liked: Cleanliness, property conditions & facilities
    Backcountry access to kayak trips w camping, leave from nearby (1/4-mile) dock for day cruise boat. Guiding services for Glacier Bay available (AMG has interesting multi-days trips). Hotel service and food are a solid 5/10.
    Stayed 2 nights in Aug 2021

    6/10 Okay

    Heather

    Liked: Staff & service, room comfort
    Disliked: Cleanliness
    The setting is beautiful - and that's the best thing about this property. They do provide a shuttle from the Gustavus airport (how we arrived), but you need to make a reservation (we weren't told this during any of our communications with the property). We were told that "the bus won't leave until all names on the reservation list are checked". The driver left when the bus was full - no names were checked (though I'm sure no one was left behind). Check-in was a bit chaotic. A reception staff member came out to meet the shuttle, gave a brief orientation then handed out room keys. We had to then wait in another line to make a dinner reservation for that evening - the lodge is the only dining option (tried to make one over the phone a couple days earlier but the staff member couldn't get to the reservation book during our call). Nice enough room - comfortable beds, hot water in the shower, toiletries, etc. Room a little cramped - but you're not there to spend time in the room. However, bathroom ceiling had mold and dirt and hair on it! Otherwise room was clean. No wifi in rooms, only lodge - again, you're not here to be connected. Enjoyed a walk along the beach trail before dinner. Dinner - short-staffed dining room (as was everywhere in Alaska this summer), limited menu, pricey for the quality, out of many items on the drink menu (only one beer type available and they would not serve drinks to people before dinner). Staff did the best they could. Breakfast buffet was decent.
    Stayed 1 night in Aug 2021

    10/10 Excellent

    Verified traveller

    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Good lodge within the national park.
    Stayed 2 nights in Jul 2021

    10/10 Excellent

    Christopher Lewis

    Stayed 2 nights in Jul 2021

    8/10 Good

    Verified traveller

    Travelled with group
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    The only lodge in glacier Bay Marianas park, free transfer from Alaska flight included
    Stayed 1 night in Jul 2021

    6/10 Okay

    Karin

    Bring food with you!
    We heard that the lodge had just opened a few days earlier and that they didn't have enough staff, which could be the reason it was not so great, but we did enjoy the area and location, which made up for it. The room was fine, but the food options were grim. The breakfast was very expensive and less than enjoyable. Then the restaurant was closed until dinner time with no options to buy any food or even get coffee in the lodge. They did have a few snacks at the gift store. If you are checked out of the lodge just waiting for the late-afternoon transfer to the airport, it's advisable to bring some food/drinks from Juneau or wherever.
    Stayed 2 nights in Jun 2021

    2/10 Terrible

    Shawn D, Santa Clara, CA

    Disliked: Staff & service
    HOTEL BUS LATE TO AIRPORT WE MISSED OUR FLIGHT!
    AND THEY WOULD NOT SO MUCH AS CREDIT US FOR ONE NIGHT'S STAY. The Aramark (who manage the lodge) bus service drug their feet getting (slow to leave, many stops) to the airport and we were denied boarding on the last (only?) flight of the day by Alaska Airlines who repeatedly said they told the lodge to get the bus their on time. As a result we spent $420 for a puddle jumper to Junuea. The hotel gen manager "Jeff" would not so much as offer us a credit for our hotel stay. Every time I called (6 times) he kept saying he was seeking credit from Alaska Airlines before he could credit us, where it was clearly the hotel's fault for not getting us to the airport on time. VERY DISAPPOINTED WITH THEIR MANAGEMENT!