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Sea Stars Hotel Ha Long

4.5 star property
Boardwalk/promenade Ha Long hotel in Bai Chay with a full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sea Stars Hotel Ha Long

Reception
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Front of property
Premier Room, Bay View | Bathroom
Beach/ocean view

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Bar
  • Parking included
  • Spa
  • Room service

Explore the area

Map
Bai Chay, Ha Long, Quang Ninh, 200000
  • Cái Dăm Market
    12 min walk
  • Nhà Hàng Phương Thuỷ Hạ Long
    7 min walk
  • Ga Ha Long Station
    10 min drive
  • Haiphong (HPH-Cat Bi)
    48 min drive

Room options

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
  • 116 sq m
  • Bay view
  • Sleeps 6
  • 2 Single Beds and 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
3 bedrooms
  • 280 sq m
  • Bay view
  • Sleeps 9
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Lake View

Deluxe Room, 2 Single Beds, Lake View

Deluxe Room, 2 Single Beds, Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 39 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Bay View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Bay View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 39 sq m
  • Bay view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 39 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 116 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Bay View

Premier Room, Bay View

Premier Room, Bay View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 51 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Bay View

Junior Suite, Bay View

Junior Suite, Bay View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 78 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 39 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

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About the area

Ha Long

A luxury stay in the heart of Ha Long awaits you at Sea Stars Hotel Ha Long. You'll be 2.9 km (1.8 mi) from Bai Chay Beach and 4.1 km (2.6 mi) from Bai Chay Market. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, aromatherapy and reflexology along with access to the mud bath and sauna. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, sauna, kids' swimming pool and pool loungers. 10764 square feet (1000 square metres) of event facilities include 4 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free full breakfast is offered between 6:00 AM and 9:30 AM. There's also free self parking, along with the convenience of a beach shuttle. .With a stay at this 4.5-property class Bai Chay hotel, you'll be 4.1 km (2.6 mi) from Dragon Park and 4.4 km (2.7 mi) from Ha Long International Cruise Port.

What's nearby

  • Ha Long Night Market - 19 min walk
  • Bai Chay Beach - 4 min drive
  • Dragon Park - 4 min drive
  • Ha Long International Cruise Port - 5 min drive
  • Tuan Chau Beach - 16 min drive

Getting around

  • Ga Ha Long Station - 10 min drive
  • Haiphong (HPH-Cat Bi) - 48 min drive

Restaurants

  • ‪Nhà hàng Thủy Chung - ‬10 min walk
  • ‪Nha Hang Pho Bien - ‬15 min walk
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬11 min walk
  • ‪Diamond Restaurant - ‬12 min walk
  • ‪E-Coffee Trung Nguyên Marina Hotel - ‬9 min walk

About this property

Sea Stars Hotel Ha Long

Boardwalk/promenade Ha Long hotel in Bai Chay with a full-service spa
Sea Stars Hotel Ha Long offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre, 4 meeting rooms, and coworking spaces are available. Event space at this hotel measures 10764 square feet (1000 square metres) and includes a conference centre. A children's pool, a sauna, and tour/ticket assistance are also featured at the luxury Sea Stars Hotel Ha Long. Free self parking is available.

This 4.5-star Ha Long hotel is smoke free.

  • 353 guestrooms or units
  • Conference rooms
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 2023
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Sea Stars Hotel Ha Long offers 353 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Ha Long hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Beach shuttle (surcharge)
  • Free covered self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (10,764 square foot of space)
  • Coworking space

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Massage
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 December:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1300000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 0.10 per person (one-way)
  • Airport shuttle fee per child: VND 0.10 (one-way)
  • Rollaway bed fee: VND 1300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sea Stars Hotel Ha Long Hotel
Sea Stars Hotel Ha Long Ha Long
Sea Stars Hotel Ha Long Hotel Ha Long

Frequently asked questions

What is the cancellation policy at Sea Stars Hotel Ha Long?

Sea Stars Hotel Ha Long offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sea Stars Hotel Ha Long?

Yep, Sea Stars Hotel Ha Long has a free self car park.

Are there any beaches close to Sea Stars Hotel Ha Long?

The closest beach to Sea Stars Hotel Ha Long is Bai Chay Beach (3 km).

Is there a spa on site at Sea Stars Hotel Ha Long?

Yep, there is an onsite spa at Sea Stars Hotel Ha Long. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps and body treatments.

Does Sea Stars Hotel Ha Long have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sea Stars Hotel Ha Long?

Sea Stars Hotel Ha Long features a full-service spa, an outdoor pool and an indoor pool.

What makes Sea Stars Hotel Ha Long a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Sea Stars Hotel Ha Long.

Does Sea Stars Hotel Ha Long serve breakfast?

Yeah, complimentary full breakfast is offered daily between 6:00 AM and 9:30 AM.

Is there a free airport shuttle available at Sea Stars Hotel Ha Long?

No, Sea Stars Hotel Ha Long does not offer an airport shuttle service.

Is there a bar or restaurant at Sea Stars Hotel Ha Long?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sea Stars Hotel Ha Long?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sea Stars Hotel Ha Long?

No, pets are not allowed.

Sea Stars Hotel Ha Long Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

alaa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Cuc

Stayed 4 nights in Jul 2024