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THE WATSON PREMIUM HALONG HOTEL

5.0 star property
Luxury Ha Long hotel in Bai Chay with a full-service spa

Photo gallery for THE WATSON PREMIUM HALONG HOTEL

Poolside bar
Outdoor pool, pool loungers, lifeguards on site
Beach/ocean view
Property entrance
Premium bedding, down duvets, minibar, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Bar
  • 24/7 front desk

Explore the area

Map
Lot 9, Hung Thang Area, Hoang Quoc Viet Street, Bai Chay Ward, Ha Long, Quang Ninh Province, 200000
  • Cái Dăm Market
    ‪5 min walk‬
  • Ha Long Night Market
    ‪9 min walk‬
  • Sun Square
    ‪3 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪49 min drive‬

Room options

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View

Deluxe Triple Room, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Mini-fridge
TV
Premium bedding
Ceiling fan
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Suite Double Room with Oceanview Balcony

Premium bedding, down duvets, minibar, desk

Suite Double Room with Oceanview Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Mini-fridge
TV
Down duvet
  • 38 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Twin Room with Oceanview Balcony

Premium bedding, down duvets, minibar, desk

Suite Twin Room with Oceanview Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Mini-fridge
TV
Down duvet
  • 38 sq m
  • Beach view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, City View

Premium bedding, down duvets, minibar, desk

Deluxe Double Room, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Mini-fridge
TV
Premium bedding
Ceiling fan
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View

Luxury Suite, Ocean View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Mini-fridge
TV
Down duvet
Premium bedding
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Watson Diamond

Premium bedding, down duvets, minibar, desk

Watson Diamond

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Mini-fridge
TV
Down duvet
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Deluxe Twin Room, Bathtub, City View

Premium bedding, down duvets, minibar, desk

Deluxe Twin Room, Bathtub, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Mini-fridge
TV
Premium bedding
Ceiling fan
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, City View

Premium bedding, down duvets, minibar, desk

Deluxe Twin Room, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Mini-fridge
TV
Premium bedding
Ceiling fan
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for President Suite

Premium bedding, down duvets, minibar, desk

President Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Mini-fridge
TV
Down duvet
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Premier Family Room with City View

Premier Family Room with City View

Premier Family Room with City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Mini-fridge
TV
Down duvet
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Family Room with Oceanview Balcony

Suite Family Room with Oceanview Balcony

Suite Family Room with Oceanview Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Mini-fridge
TV
Down duvet
  • 38 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Connecting Room with Oceanview Balcony

Premium bedding, down duvets, minibar, desk

Connecting Room with Oceanview Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Mini-fridge
TV
Down duvet
  • 76 sq m
  • Beach view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Suite Family Room With Ocean View And Balcony

Premium bedding, down duvets, minibar, desk

Suite Family Room With Ocean View And Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin With City View

Premium bedding, down duvets, minibar, desk

Deluxe Twin With City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin With City View And Bathtub

Premium bedding, down duvets, minibar, desk

Deluxe Twin With City View And Bathtub

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Double Room with Ocean View and Balcony

Premium bedding, down duvets, minibar, desk

Suite Double Room with Ocean View and Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Twin Room with Ocean View and Balcony

Premium bedding, down duvets, minibar, desk

Suite Twin Room with Ocean View and Balcony

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double With City View

Premium bedding, down duvets, minibar, desk

Deluxe Double With City View

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Premium bedding, down duvets, minibar, desk

Luxury Suite

  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

The Watson Diamond Suite

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Family Room With City View

Premium bedding, down duvets, minibar, desk

Premier Family Room With City View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room With City View

Premium bedding, down duvets, minibar, desk

Deluxe Triple Room With City View

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Ha Long

A luxury stay in Ha Long awaits you at THE WATSON PREMIUM HALONG HOTEL. Within steps you'll find Cái Dăm Market and Ha Long Night Market within a 10-minute stroll. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the hot springs/mineral springs and mud bath. Enjoy the outdoor swimming pool, 24-hour gym, Turkish bath/hammam and steam room. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free buffet breakfast is offered between 6:00 AM and 9:30 AM. There's also the convenience of free valet parking. .In the area of this 5-property class Bai Chay hotel, you'll find Halong Bay Marina.

What's nearby

  • Ha Long Night Market - 9 min walk
  • Bai Chay Beach - 4 min drive
  • Dragon Park - 4 min drive
  • Ha Long International Cruise Port - 5 min drive
  • Halong Bay Marina - 11 min drive

Getting around

  • Ga Ha Long Station - 8 min drive
  • Haiphong (HPH-Cat Bi) - 49 min drive

Restaurants

  • ‪Nhà hàng Thủy Chung - ‬4 min walk
  • ‪Nha Hang Pho Bien - ‬6 min walk
  • ‪Dung Anh Coffee - Bakery - ‬10 min walk
  • ‪Cua Vàng Hải Sản Nhà Hàng - ‬9 min walk
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬3 min walk

About this property

THE WATSON PREMIUM HALONG HOTEL

Luxury Ha Long hotel in Bai Chay with a full-service spa
THE WATSON PREMIUM HALONG HOTEL offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury THE WATSON PREMIUM HALONG HOTEL. Free valet parking is available.

This 5-star Ha Long hotel is smoke free.

  • 250 guestrooms or units
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Dining venue
THE WATSON PREMIUM HALONG HOTEL offers 250 air-conditioned accommodations with fireplaces and minibars. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves with a trip to the on-site spa, which has 30 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, Vietnamese, Vietnamese (Sign language)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 30 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at THE WATSON PREMIUM HALONG HOTEL

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 700000 per night.
  • Cots (infant beds) are available for VND 700000 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: VND 700000 per night
  • Rollaway bed fee: VND 700000 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 5701929173

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Watson Premium Halong
THE WATSON PREMIUM HALONG HOTEL Hotel
THE WATSON PREMIUM HALONG HOTEL Ha Long
THE WATSON PREMIUM HALONG HOTEL Hotel Ha Long

Frequently asked questions

What is the cancellation policy at THE WATSON PREMIUM HALONG HOTEL?

THE WATSON PREMIUM HALONG HOTEL offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at THE WATSON PREMIUM HALONG HOTEL?

Yep, THE WATSON PREMIUM HALONG HOTEL has free valet parking.

Are there any beaches close to THE WATSON PREMIUM HALONG HOTEL?

The closest beach to THE WATSON PREMIUM HALONG HOTEL is Bai Chay Beach (3.4 km).

Is there a spa on site at THE WATSON PREMIUM HALONG HOTEL?

Yep, there is an onsite spa at THE WATSON PREMIUM HALONG HOTEL. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does THE WATSON PREMIUM HALONG HOTEL have a pool?

Yep, and guests love it! THE WATSON PREMIUM HALONG HOTEL has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at THE WATSON PREMIUM HALONG HOTEL?

THE WATSON PREMIUM HALONG HOTEL features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with premium bedding, 24-hour room service and fireplaces.

What makes THE WATSON PREMIUM HALONG HOTEL a romantic place to stay?

A hot tub and 24-hour room service, as well as premium bedding and fireplaces in the guestrooms, help set the scene for a romantic weekend at THE WATSON PREMIUM HALONG HOTEL.

Is THE WATSON PREMIUM HALONG HOTEL family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that THE WATSON PREMIUM HALONG HOTEL is a hit with families.

Does THE WATSON PREMIUM HALONG HOTEL serve breakfast?

Yep, free buffet breakfast is served daily between 6:00 AM and 9:30 AM.

Is there a free airport shuttle available at THE WATSON PREMIUM HALONG HOTEL?

No, THE WATSON PREMIUM HALONG HOTEL does not offer an airport shuttle service.

Is there a bar or restaurant at THE WATSON PREMIUM HALONG HOTEL?

Yep, you can grab a meal at THE WATSON PREMIUM HALONG HOTEL's onsite restaurant.

What time are check-in & check-out at THE WATSON PREMIUM HALONG HOTEL?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at THE WATSON PREMIUM HALONG HOTEL?

No, pets and service animals are not allowed.

THE WATSON PREMIUM HALONG HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 94 out of 122 reviews
Rating 8 - Good. 22 out of 122 reviews
Rating 6 - Okay. 3 out of 122 reviews
Rating 4 - Poor. 2 out of 122 reviews
Rating 2 - Terrible. 1 out of 122 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, room is spacious with ocean view. swimming pool is very nice with view of the city. Food is good too
Stayed 3 nights in Oct 2024

10/10 Excellent

Devin, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did a wonderful job, especially since they had just been hit by a typhoon. There was a lot of damage in the area but the staff did an excellent job to make you feel comfortable and were so friendly. The view from the pool was awesome.
Stayed 2 nights in Sep 2024

6/10 Okay

eileen

Business traveller
Disliked: Staff & service
there is no tissue in the bathroom and the room is not cleaned daily.
Stayed 3 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and spacious.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Shawn

Liked: Cleanliness, staff & service
The swimming’s pool water temperature was too cold, the hot spa damaged and closed due to the storms. At the time that I was searched for the Hotels to stay, I didn’t know the surrounding area of the Hotel was so much damaged, it looks like a war zones. So depressing to have the view looking outside of the windows to observe these Terrible views.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ricardo

Stayed 1 night in Oct 2024

10/10 Excellent

Janak

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you The Watson team for your exceptional hospitality. We are really greatful for your warm and friendly service. A special thanks to the reception team, mainly Lan Anh and Joycee. You guys are superstars 🙏
Stayed 6 nights in Sep 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the beautiful and clean hotel ❤️❤️special thanks to front desk staff Huong she goes over and beyond helping us for our Halong bay trip .👍👍👍
Stayed 2 nights in Sep 2024

10/10 Excellent

Dung

Stayed 1 night in Sep 2024

10/10 Excellent

Chee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here when Typhoon Yagi landed at Halong Bay. Watson premium sustained minimal damage as the building is strong and well constructed. Walk away from restaurants, cafes and amenities. Ideal place to stay. Morning breakfast buffet is excellent with many choices of food. Bed is great, room is clean and staff is very friendly. The hotel through Ms Joyce Dang constant communication with me with regard to Yagi typhoon and have us at the basement parking lot for safety. I recommend this place.
Stayed 7 nights in Sep 2024

10/10 Excellent

Tuyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Lan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good, our family did not like the Ha Long Bay tour the hotel offered. The boat contracted with the hotel was old and slow, and the foods on the boat were mediocre. The boat did not take us to several locations mentioned in the tour. It was a disappointing experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ning

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Room is very clean. Breakfast is delicious. Plenty supply of drinks and snacks free.
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly service. and great options for breakfast.
Stayed 1 night in Jul 2024

6/10 Okay

Paul, London

Liked: Staff & service
Terribly dusty. After trying two rooms I believe it was from the aircon which was weak, and needs the filters to be changed however I did find surfaces with a lot of dust. The beds were super hard. Otherwise a solid stay with good service
Stayed 1 night in Jun 2024

10/10 Excellent

Jesse

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional 5 star hotel with a big restaurant/breakfast area with lots of different tasty food, and fantastic pool with well priced cocktails and other drinks. Nice lobby and concierge. Very nice, helpful and friendly staff. A special thanks to Duc Trung at the pool area and Duc Anh making beautiful margaritas!
Stayed 7 nights in Jun 2024

10/10 Excellent

VICTORIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and attentive, helpful. Property was nice and clean. Would certainly come back.
Stayed 1 night in Jun 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Son

Travelled with family
Liked: Amenities
Love it
Stayed 2 nights in Apr 2024

8/10 Good

Sinath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except for the thunderstorms. 2/4 nights had bad loud noises thunderstorms and lasted about 20 to 30 minutes long. It sounded like something or someone got so angry and fighting with each other in the sky. And because of that the power went out a few times, but back on fast. But we did enjoy the city. We did the limestone tour boat ride and city tour bus ride and it was fun. Food was amazing.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ronald, St Pete Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooftop pool and view from the bay view room was fantastic. We also loved the location a bit away from the main tourist area.
Stayed 1 night in Apr 2024

4/10 Poor

jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not 5 star
The hotel is set up for large coach loads of visitors - lots of Chinese guest when we were there. The staff tend to shout which is unlike most Vietnamese people. The beautiful rooftop pool was spoilt by playing mainly drum and bass with the bass at the maximum level, we bought drinks to sit in the bar but it was so loud we moved to reception. If it were rock music I would have stayed. The rooms are comfortable but you have to request additional pillows (only 1 each provided) toilet roll must be precious as not readily replaced and just 2 tea bags and a ready make coffee mixture that’s so sweet it’s undrinkable. Breakfast had many options but few for a western pallet and the worst coffe I have ever tasted, the breads very good. The staff just don’t really care they say yes as they assume that’s what you want to hear but then don’t do anything, I asked 4 times re noise but no one did anything about it. It’s nearly new so looks great, well situated with many restaurants in walking distance as is the night market but it’s not 5 star standard on service. Great views and comfy bed but I was glad to leave it.
Pool view
Room view
Stayed 3 nights in Apr 2024

10/10 Excellent

Todd

Stayed 2 nights in Apr 2024