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Vinpearl Resort & Spa Ha Long

5.0 star property
Luxury resort on the beach, with outdoor pool

Photo gallery for Vinpearl Resort & Spa Ha Long

View from property
Lobby sitting area
Minibar, in-room safe, desk, soundproofing
Executive Suite King Bed | Living room
Deluxe King Bed | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Bar
  • Gym
The current price is NZ$141
includes taxes & fees
15 May - 16 May

Explore the area

Map
Reu Island, Bai Chay Ward, Ha Long, Quang Ninh
  • Bai Chay Beach
    ‪3 min drive‬
  • Dragon Park
    ‪4 min drive‬
  • Ha Long Night Market
    ‪236 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪43 min drive‬

Room options

View all photos for Deluxe King Bed

Deluxe King Bed

Deluxe King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bath and shower
Bidet
Private bathroom
  • Partial sea view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View King Bed

View from room

Deluxe Ocean View King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bath and shower
Bidet
Private bathroom
  • Sea view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Terrace

Minibar, in-room safe, desk, soundproofing

Deluxe Terrace

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Bathrobes
Hairdryer
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite King Bed

View from room

Executive Suite King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Separate bath and shower
Bidet
  • Sea view
  • 76 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bath and shower
Bidet
Private bathroom
  • Partial sea view
  • 38 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Ocean View

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bath and shower
Bidet
Private bathroom
  • Sea view
  • 38 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Terrace Twin

Minibar, in-room safe, desk, soundproofing

Deluxe Terrace Twin

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Hairdryer
Bidet
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe King Bed

Minibar, in-room safe, desk, soundproofing

Deluxe King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King Bed

Minibar, in-room safe, desk, soundproofing

Deluxe Ocean View King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Twin Bed

Minibar, in-room safe, desk, soundproofing

Deluxe Ocean View Twin Bed

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Bed

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Bed

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite King Bed

Living area

Executive Suite King Bed

  • Sleeps 2
  • 1 King Bed

About the area

Ha Long

A luxury stay in Ha Long awaits you at Vinpearl Resort & Spa Ha Long . You'll be 2 km (1.2 mi) from Bai Chay Beach and 2 km (1.3 mi) from Sun Square. Highlights at this beachfront resort include 3 restaurants, a full-service spa and a private beach. .A day of pampering at Vincharm Spa can include massages, facials and body treatments along with access to the sauna and hot tub. The restaurant, Pavilion Restaurant, serves Vietnamese cuisine. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the indoor swimming pool, outdoor swimming pool, free kids' club and gym. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a sauna. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .In the area of this 5-property class Ha Long resort, you'll find Halong Bay Marina.
View more Resorts in Ha LongOpens in a new window

What's nearby

  • Bai Chay Beach - 3 min drive - 2.0 km
  • Sun Square - 3 min drive - 2.0 km
  • Queen Cable Car Ocean Terminal - 4 min drive - 3.1 km
  • Dragon Park - 4 min drive - 3.3 km
  • Tuan Chau Beach - 15 min drive - 10.4 km

Getting around

  • Ga Ha Long Station - 10 min drive
  • Haiphong (HPH-Cat Bi) - 43 min drive

Restaurants

  • ‪Nhà hàng Thủy Chung - ‬236 min drive
  • ‪Nha Hang Pho Bien - ‬241 min drive
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬241 min drive
  • ‪Diamond Restaurant - ‬241 min drive
  • ‪E-Coffee Trung Nguyên Marina Hotel - ‬236 min drive

About this property

Vinpearl Resort & Spa Ha Long

Luxury resort on the beach, with outdoor pool
Simply walk outside to feel the sun on your face at the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Vinpearl Resort & Spa Ha Long such as a complimentary children's club and an outdoor pool.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Ha Long resort.

  • 384 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Vinpearl Resort & Spa Ha Long offers 384 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 48-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Ha Long resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, Vincharm Spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, Vietnamese

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 450,000 for adults and VND 230,000 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Akoya Restaurant
  • Bay View
  • Pavilion Restaurant

Things to do

  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Birth certificates for children must be presented at check-in. In the absence of birth certificates, child ages will be determined based on their height.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Vinpearl Resort & Spa Ha Long

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 2580000.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 1000000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 450000 for adults and from VND 230000 for children
  • Airport shuttle fee: VND 2600000 per vehicle (one-way)
  • Rollaway bed fee: VND 2580000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Vinpearl Ha Long Bay Resort
Vinpearl Ha Resort
Vinpearl Ha Long Bay
Vinpearl Resort Ha Long
Vinpearl Resort Ha
Vinpearl Resort Ha Long
Vinpearl Ha Long
Resort Vinpearl Resort & Spa Ha Long Ha Long
Ha Long Vinpearl Resort & Spa Ha Long Resort
Resort Vinpearl Resort & Spa Ha Long
Vinpearl Resort & Spa Ha Long Ha Long
Vinpearl Ha Long Bay Resort
Vinpearl Resort Spa Ha Long
Vinpearl Resort
Vinpearl
Vinpearl Resort Spa Ha Long
Vinpearl & Spa Ha Long Ha Long
Vinpearl Resort & Spa Ha Long Resort
Vinpearl Resort & Spa Ha Long Ha Long
Vinpearl Resort & Spa Ha Long Resort Ha Long
Vinpearl Resort Spa Ha Long Magnificent Resort on the Wonder Bay

Frequently asked questions

What is the cancellation policy at Vinpearl Resort & Spa Ha Long ?

Vinpearl Resort & Spa Ha Long offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Vinpearl Resort & Spa Ha Long ?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Vinpearl Resort & Spa Ha Long on 15 May 2025 start from NZ$141.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Vinpearl Resort & Spa Ha Long ?

Yep, Vinpearl Resort & Spa Ha Long has a free self car park and free valet parking.

Are there any beaches close to Vinpearl Resort & Spa Ha Long ?

The closest beach to Vinpearl Resort & Spa Ha Long is Bai Chay Beach (3 km).

Is there a spa on site at Vinpearl Resort & Spa Ha Long ?

Yep, Vincharm Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Vinpearl Resort & Spa Ha Long have a pool?

Vinpearl Resort & Spa Ha Long has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Vinpearl Resort & Spa Ha Long ?

Vinpearl Resort & Spa Ha Long features a private beach, a full-service spa and an outdoor pool.

What makes Vinpearl Resort & Spa Ha Long a romantic place to stay?

A hot tub and ocean-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Vinpearl Resort & Spa Ha Long .

Is Vinpearl Resort & Spa Ha Long family-friendly?

You bet! With amenities such as a free children's club, babysitting services and a playground, it's no surprise that Vinpearl Resort & Spa Ha Long is a hit with families.

Does Vinpearl Resort & Spa Ha Long serve breakfast?

Sure does, buffet breakfast is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Vinpearl Resort & Spa Ha Long ?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Vinpearl Resort & Spa Ha Long ?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Vinpearl Resort & Spa Ha Long ?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Vinpearl Resort & Spa Ha Long ?

No, pets and service animals are not allowed.

Vinpearl Resort & Spa Ha Long Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 310 out of 454 reviews
Rating 8 - Good. 85 out of 454 reviews
Rating 6 - Okay. 32 out of 454 reviews
Rating 4 - Poor. 12 out of 454 reviews
Rating 2 - Terrible. 15 out of 454 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
All good
Stayed 1 night in Jan 2025

6/10 Okay

Kane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay, But Food & Beverage Needs Work We recently stayed at Vinpearl and had a generally positive experience, but there’s room for improvement in certain areas. The good stuff: The views are stunning, the pool area is fantastic, and the staff are friendly and attentive, creating a relaxing, luxury atmosphere. The beers are also surprisingly affordable for a hotel of this standard. The not-so-good: The food and beverage experience didn’t match the hotel’s luxury feel. While the breakfast buffet was quite good, the pho soup lacked authenticity, tasting more like fast food than a national dish. Dinner at the Pavillion restaurant didn’t meet expectations either. While the staff were friendly, service was inconsistent: wine glasses weren’t refilled, dishes arrived out of sync, and tables weren’t cleared properly. It lacked the attention to detail you’d expect from a 5-star property. Lunch by the pool was similarly disappointing. The spring rolls were fine, but the club sandwich arrived cold and soggy, and the fries were lukewarm. Waiting 30 minutes for this, with no cutlery or napkins provided, added to the frustration. Despite these hiccups, the handwritten note from the General Manager addressing concerns was a nice touch. Would we stay here again? Yes—but we’d eat out every night and stock up on snacks at Circle K. Vinpearl gets many things right, but its food and beverage service has more in common with Fawlty Towers than fine dining.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joseph

Stayed 1 night in Jan 2025

8/10 Good

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate and the staff were all very friendly, knowlegable, helpful and fluent in English. The only problem we encountered was our room temperature was very hot and i could not adjust the thermostat.
Stayed 1 night in Dec 2024

10/10 Excellent

Alim, Toronto

Stayed 3 nights in Dec 2024

6/10 Okay

Scott, Rouse Hill

Travelled with partner
Beautiful property however starting to show some signs of age and unfortunately my stay was ruined by incompetence of the staff
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

sudhesh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher, Jerrabomberra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for a few quiet days relaxing with great pools and restaurants
Stayed 4 nights in Sep 2024

6/10 Okay

Scott

We booked the executive suite which was a nice room but the hotel service was lacking. There was zero personalization, we felt like cattle being herded through breakfast. Breakfast is all self-service, there is zero personalization. They don’t even seat you upon arrival, you are left on your own to walk around in a crowded dining area to find an empty table after theyscan you when you enter the restaurant There was only 1 working coffee machine at breakfast so very long line just to get coffee. They never removed dirty dishes from table, just let them keep pile up. We had dinner in the Pavillion and had to get up more than once to find the wait staff so we could order. The spa service was also lacking. Typically upon arrival at a spa you are led to a private, serene room where you are served tea and you relax for a few minutes before your treatment begins. At the Vinpearl, they have you sit in a public hallway upon arrival where they serve tea and ask you to fill out a questionnaire while other guests shuffle past you. Once you finish the questionnaire they usher you to the massage room that has a connecting dressing area. The masseuse didn’t even leave the room while we were undressing. The massage itself was good but the experience leading up to and following the massage lacked serenity or personalization. This was just another example of how we felt like cattle being herded through a process. We spent 5 nights at the Vinpearl and never once were we made to never
Stayed 5 nights in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is like paradise on Earth. It was a really good experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nebil, San Francisco

Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with a fantastic view. Very good service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter, North Saanich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Artur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What’s an experience. Hotel beautifully allocated in one of the Island, quick connection boat is provided by the hotel. Presentation of hotel and the staff amazing. Clean and very friendly!!!!! Pack breakfast OMG full bag of goodies! Thank you so much
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great from start to finish. Lovely staff, modern accommodation, spectacular views from rooms, excellent pool and beaches. Restaurants are slightly pricey relative to the surrounding area but to be expected for a hotel on an island.
Stayed 3 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Remote-The hotel is on an island
Stayed 1 night in Nov 2024

10/10 Excellent

ChienHua, Chino Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jubayer

Stayed 4 nights in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a 4 day / 3 night stay. The outdoor pool is very spacious with beautiful scenery of the bay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible resort. All the staff are amazing and can't recommend it enough! Gorgeous island
Stayed 4 nights in Oct 2024

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only issue was the way that other guests behaved in the buffet restaurant. Young children were allowed to handle food (and even taste and lick) and plates at the buffet and then not take it so that it was left for another unsuspecting guest. I got sick with mild food poisoning at the hotel which is what made me take notice of the behavior at the buffet. Staff should be supervising and also have a rule that no children under 12 should be serving themselves at the buffet.
Stayed 2 nights in Oct 2024

8/10 Good

Phat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to take a very short ferry to get to the private island (provided by the hotel). The grounds and pool are gorgeous, the event planning concierge was very affordable and easily arranged everything. I took off one star (I would take off a half if possible) because the food was only decent. Even the private dining food wasn’t all that much better than the buffet. Certainly not terrible, just decent food. I highly suggest you rent a boat for Ha Long Bay, that was incredible—Kevin/Hieu was our guide and highly recommended. Also, make sure you put a deposit down on your room if you plan on drinking alcohol at all. Otherwise, they do not keep tabs open and you have to pay every single time you order a cocktail—very annoying.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so helpful, the food is absolutely amazing. There was some damage after the rare storm but the recovery effort made it seem like nothing happened. Overall a 12/10
Stayed 5 nights in Sep 2024

8/10 Good

TUONG

Liked: Cleanliness, amenities
Ok
Stayed 2 nights in Sep 2024