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Flamingo Resort Cat Ba

5.0 star property
Luxury hotel on the beach, with 2 indoor pools

Photo gallery for Flamingo Resort Cat Ba

2 indoor pools, outdoor pool
Exterior
2 indoor pools, outdoor pool
Front of property
2 indoor pools, outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Spa
  • Pool
The current price is NZ$146
includes taxes & fees
20 Mar - 21 Mar

Explore the area

Map
Cat Co 1 Beach, Cat Hai, Hai Phong, Hai Phong, 18000
  • Cat Co Beach
    ‪1 min walk‬
  • Lan Ha Bay
    ‪3 min drive‬
  • Tung Thu Beach
    ‪7 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪99 min drive‬

Room options

View all photos for 1-Bedroom Deluxe Residence Ocean

Premium bedding, minibar, in-room safe, desk

1-Bedroom Deluxe Residence Ocean

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Dining table
LCD TV
Premium bedding
  • 57 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for 2-Bedroom Deluxe Residence Ocean

Premium bedding, minibar, in-room safe, desk

2-Bedroom Deluxe Residence Ocean

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Dining table
LCD TV
2 bedrooms
  • 121 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Ocean Twin

Premium bedding, minibar, in-room safe, desk

Deluxe Ocean Twin

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hydromassage showerhead
Bathrobes
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for 1-Bedroom Premier Residence Ocean

1-Bedroom Premier Residence Ocean

1-Bedroom Premier Residence Ocean

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Dining table
LCD TV
  • 68 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for 2-Bedroom Deluxe Central Residence Ocean

Premium bedding, minibar, in-room safe, desk

2-Bedroom Deluxe Central Residence Ocean

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Dining table
LCD TV
2 bedrooms
  • 121 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Mountain Twin

Premium bedding, minibar, in-room safe, desk

Deluxe Mountain Twin

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hydromassage showerhead
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Central - Mountain King

Premier Central - Mountain King

Premier Central - Mountain King

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hydromassage showerhead
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Central - Ocean King

Premium bedding, minibar, in-room safe, desk

Deluxe Central - Ocean King

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hydromassage showerhead
Bathrobes
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Sky Suite

Imperial Sky Suite | Living area

Imperial Sky Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Heating
Free cots/infant beds
Dining table
  • 650 sq m
  • Ocean view
  • Sleeps 9
  • 3 King Beds

View all photos for Deluxe Central - Mountain Twin

Premium bedding, minibar, in-room safe, desk

Deluxe Central - Mountain Twin

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hydromassage showerhead
Bathrobes
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for 2-Bedroom Premier Residence Ocean

Premium bedding, minibar, in-room safe, desk

2-Bedroom Premier Residence Ocean

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Dining table
LCD TV
  • 135 sq m
  • Sea view
  • Sleeps 6
  • 2 Single Beds and 1 King Bed

View all photos for Premier Central - Mountain Twin

Premium bedding, minibar, in-room safe, desk

Premier Central - Mountain Twin

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hydromassage showerhead
  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Central - Ocean Twin

Premium bedding, minibar, in-room safe, desk

Deluxe Central - Ocean Twin

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hydromassage showerhead
Bathrobes
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Mountain King

Premium bedding, minibar, in-room safe, desk

Deluxe Mountain King

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hydromassage showerhead
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 3-Bedroom Premier Residence Ocean

3-Bedroom Premier Residence Ocean

3-Bedroom Premier Residence Ocean

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Dining table
LCD TV
  • 168 sq m
  • Sea view
  • Sleeps 9
  • 2 Single Beds and 2 King Beds

View all photos for Deluxe Ocean King

Premium bedding, minibar, in-room safe, desk

Deluxe Ocean King

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hydromassage showerhead
Bathrobes
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Ocean King

Premium bedding, minibar, in-room safe, desk

Premier Ocean King

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hydromassage showerhead
  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Mountain Twin

Premium bedding, minibar, in-room safe, desk

Premier Mountain Twin

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hydromassage showerhead
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Mountain King

Premium bedding, minibar, in-room safe, desk

Premier Mountain King

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hydromassage showerhead
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Ocean Twin

Premium bedding, minibar, in-room safe, desk

Premier Ocean Twin

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hydromassage showerhead
  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Central - Ocean Twin

Premium bedding, minibar, in-room safe, desk

Premier Central - Ocean Twin

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hydromassage showerhead
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Central - Mountain King

Premium bedding, minibar, in-room safe, desk

Deluxe Central - Mountain King

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hydromassage showerhead
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Central - Ocean King

Premium bedding, minibar, in-room safe, desk

Premier Central - Ocean King

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hydromassage showerhead
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Moon Boutique Hotel Cat Ba

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
4.9 out of 5, Exceptional, (29)
The price is NZ$110
for 1 room
includes taxes & fees
24 Mar - 25 Mar
The Moon Boutique Hotel Cat Ba

About the area

Hai Phong

A luxury stay in Hai Phong awaits you at Flamingo Resort Cat Ba. You'll be steps from Cat Co Beach and 2.2 km (1.4 mi) from Tung Thu Beach. Highlights at this beachfront hotel include 2 indoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Seva can include massages along with access to the sauna. The restaurant, Sun/ Sand/See, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and nightclub. Other amenities include free Wi-Fi in public areas, a gym and a free children's club. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of free self parking. .Attractions in proximity to this 5-property class Cat Hai hotel include Cat Ba National Park and Halong Bay Marina.

What's nearby

  • Cat Co Beach - 1 min walk - 0.2 km
  • Cat Ba National Park - 3 min drive - 3.0 km
  • Lan Ha Bay - 3 min drive - 2.3 km
  • Cannon Fort - 6 min drive - 2.9 km
  • Tung Thu Beach - 7 min drive - 2.1 km

Getting around

  • Ga Ha Long Station - 83 min drive
  • Haiphong (HPH-Cat Bi) - 99 min drive

Restaurants

  • ‪The bigman Restaurant - ‬11 min walk
  • ‪Green Bamboo Forest - ‬9 min walk
  • ‪Vien Duong - ‬13 min walk
  • ‪Luna’s House Hostel - ‬18 min walk
  • ‪Casa Bonita - ‬16 min walk

About this property

Flamingo Resort Cat Ba

Luxury hotel on the beach, with 2 indoor pools
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Flamingo Resort Cat Ba, enjoy a pampering afternoon at the full-service spa and cool off in one of the 2 indoor swimming pools.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, an outdoor pool and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hai Phong hotel.

  • 600 guestrooms or units
  • 16 levels
  • 3 buildings
  • Nightclub
  • Karaoke
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
Flamingo Resort Cat Ba offers 600 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature premium bedding. 40-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Seva has 12 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: VND 550,000 to 750,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sun/ Sand/See

Things to do

  • 2 indoor pools
  • Beach volleyball
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Nightclub
  • Outdoor pool

Family friendly

  • 2 indoor pools
  • Free children's club
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach

Full-service spa

  • 12 treatment rooms
  • Couples treatment rooms
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Flamingo Resort Cat Ba

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 2500000 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 1000000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 550000 to 750000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 2500000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

Property Registration Number 0101117565

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Flamingo Resort Cat Ba Hotel
Flamingo Cat Ba Beach Resort
Flamingo Resort Cat Ba Hai Phong
Flamingo Premium Cat Ba Beach Resort
Flamingo Resort Cat Ba Hotel Hai Phong

Frequently asked questions

Is parking available at Flamingo Resort Cat Ba?

Yep, Flamingo Resort Cat Ba has a free self car park.

How much does it cost to stay at Flamingo Resort Cat Ba?

As of 10 Mar 2025, prices found for a 1-night stay for 2 adults at Flamingo Resort Cat Ba on 20 Mar 2025 start from NZ$146.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Flamingo Resort Cat Ba?

Yep, Flamingo Resort Cat Ba is on Cat Co Beach. Fun beach activities include volleyball.

Is there a spa on site at Flamingo Resort Cat Ba?

Yep, Seva is available for guests. It has a steam room and a sauna. You'll enjoy services like massages.

Does Flamingo Resort Cat Ba have a pool?

Flamingo Resort Cat Ba has 2 indoor swimming pools and an outdoor pool.

What luxury perks are available at Flamingo Resort Cat Ba?

Flamingo Resort Cat Ba features 2 indoor pools, a full-service spa and a nightclub. All guestrooms come with hydromassage showerheads, premium bedding and 24-hour room service.

What makes Flamingo Resort Cat Ba a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Flamingo Resort Cat Ba.

Is Flamingo Resort Cat Ba family-friendly?

You bet! With amenities such as a free children's club and 2 indoor pools, as well as free infant beds in the guestrooms, it's no surprise that Flamingo Resort Cat Ba is a hit with families.

Does Flamingo Resort Cat Ba serve breakfast?

You bet, buffet breakfast is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Flamingo Resort Cat Ba?

No, Flamingo Resort Cat Ba does not offer an airport shuttle service.

Is there a bar or restaurant at Flamingo Resort Cat Ba?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Flamingo Resort Cat Ba?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Flamingo Resort Cat Ba?

No, pets and service animals are not allowed.

Flamingo Resort Cat Ba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 95 reviews
Rating 8 - Good. 16 out of 95 reviews
Rating 6 - Okay. 13 out of 95 reviews
Rating 4 - Poor. 3 out of 95 reviews
Rating 2 - Terrible. 4 out of 95 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time I arrived, every person, especially the front desk staff and spa staff were absolutely wonderful. Hotel views are gorgeous, the room was great. Excellent stay!
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Leila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great service and access to a beach.
Stayed 2 nights in Nov 2024

10/10 Excellent

Esther

Stayed 2 nights in Nov 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for the resort experience, this was a great stay. Friendly staff, gorgeous views, very large property with lots of swimming options from beaches to pools. Breakfast had more than enough options for both myself and my husband, who is a pescatarian. During our stay there was still some new build construction going on around the property, so not all of the amenities were complete. This was not imposing nor audible from our room or the gathering areas outdoors. It was an easy walk or taxi to town with access to plenty of shops and food. Overall, we had a good experience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Vince

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5-8 min walk to town. Lots of cleaning up /construction going on in tower 2, the grounds are beautiful. Buffett was just okay, way too many people.
Stayed 2 nights in Nov 2024

8/10 Good

Stella

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location - poor food and service
Absolutely beautiful resort but very little English spoken. Restaurant service was exceptionally poor and food was of very basic quality. The scallops were overcooked to the point they couldn’t even be scraped off the shell and that was after a 1.25hour wait for our meals with only 10 people in the restaurant. The wait at the beach bar was at least 30min each time as the staff were more concerned with their phones and talking to each other rather than serving customers.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect day, great Hotel. Great room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful, staff were incredible, room was incredible, facilities, even got to see a dj set at sunrise. Better than I could have dreamed
Stayed 1 night in Nov 2024

6/10 Okay

Megan

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ngo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Natasha Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot and had a really nice beach.
Stayed 4 nights in Oct 2024

8/10 Good

Judy

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
We had to families in 2 different rooms in Tower 2 (the best one). We had a 2-bedroom suite on the 15th floor facing the ocean. It was very spacious and generally clean. However we found a group of tiny ant-like bugs in one of the room’s closet. Housekeeping came to clean them out. The next morning, there was another group of any-like bugs on a bed. Housekeeper Ng came immediately to change the bedding. Everything was fine after. The staff’s English proficiency is not very good. The front desk had about 4 ppl but only one girl had slightly better English. The other 3 attendants were standing around listening. The bell boys also had some confusion with our luggages. The resort in general has a good view and is in a good location. There is a nice hiking trail beside the resort.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory, Sherwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Great room. Beach area gets very crowded in the morning and evening, but otherwise a great place and easy walk into town
Stayed 3 nights in Jul 2024

10/10 Excellent

Phong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor pool on the first floor at the second building is a quite dangerous with the level of steep steps instead of stairs. I fell a few times trying to find where the next step is. Also in the pool made out of the little stone is sharp, my knee got scraped on it and I was hurt and was bleeding.
Stayed 1 night in Jun 2024

6/10 Okay

Ting Ting

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Wade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a nice property. We were however asked if we were guests at the hotel by hotel security while sitting on beach chairs near the pool. Security requested our room card as proof, which we provided. There were several other guests sitting by us and security didn’t seem to care about their status. We assumed it was because we were white and not Korean, like most guests at the hotel. Overall, it was an awkward and uncomfortable situation.
Stayed 3 nights in May 2024

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Overall the disappointing points of this property are how busy it is, the scenery is remarkable and we booked this part of our stay to be our relaxation and the quiet time and yet the hotel is loud. There apparently is 5,000 guests pretty much always fully booked across the 3 hotels which are all interconnecting so everywhere is very busy. Sometimes you could be waiting 5-10 minutes just for a lift to come. It is impossible to relax in peace, there is always loud music. The other guests also worsened our stay, children going along ringing doorbells at night and shouting in the corridors right through into the early hours. Check in: very noisy in the reception, difficult to hear receptionists. They ask for 1 million dong per day so that you can charge things to the room. Otherwise, you obviously pay for everything up front which is ok. But they don’t allow any debit cards, just be credit. Food: is expensive at the hotel. Just the buffet for lunch on Sunday we were told would be 550,000 VND or more each. We had the buffet breakfast included which was satisfactory, the bacon was poor quality and poorly cooked. Lan Ha Bay Restuarant was good, we thought reasonable value for money. Our meal there came to just under 1 million dong sharing a starter and having 2 mains including steak. So potentially not a dissimilar price to the buffet! The beds are very firm too so was not the easiest to sleep.
Stayed 3 nights in May 2024

10/10 Excellent

TRINH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was situated in a secluded area, separated from the rest of the town. The staff members were exceptional - they treated me like family. Every single person, from the employees on the 17th-floor bar to those at the front desk, was incredibly sweet, well-mannered, polite, and helpful. I had such a great experience that I can't wait to go back, and next time, I plan to bring along even more friends.
Stayed 3 nights in Mar 2024

10/10 Excellent

chanmoon

Travelled with family
Stayed 1 night in Apr 2024

6/10 Okay

Wesley

Liked: Cleanliness, property conditions & facilities
Not for couples or solo travelers
This is a nice property with large clean rooms and it's own beach. However I would not recommend this hotel to anyone who wants a quiet relaxing time. We had an ocean view room so we were facing the beach. Children could be heard playing on the beach from 6AM -11PM, and on Sunday the beach bar was playing loud music at 8AM. There was also often children making noise in the hallways. We also had a bad meal at the only a la carte restaurant on the property. It was as if they served us leftover buffet food for steakhouse prices. The breakfast buffet was fairly good though however. To me, staying near the ocean should be relaxing and calming, which is not what you get here, so I would not come back.
Stayed 2 nights in Apr 2024

8/10 Good

Grant

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Very good family place, kids camp was excellent, beach is terrible, buffet breakfast good, fridge. Didn’t work and they never fixed it. Good stay overall though.
Stayed 6 nights in Apr 2024

10/10 Excellent

Ramona

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024