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HOTEL MYSTAYS Hakodate Goryokaku

3.5 star property
Hotel with 2 restaurants, near Fort Goryokaku

Photo gallery for HOTEL MYSTAYS Hakodate Goryokaku

Front of property
Lobby
Comfort Twin Room, Non Smoking (Adult Room Occupancy 2 People) | View from room
Deluxe Twin Room, Non Smoking (Adult Room Occupancy 4 People)
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is NZ$62
includes taxes & fees
3 Mar - 4 Mar

Explore the area

Map
26-17 Hon-cho, Hakodate, Hokkaido, 040-0011
  • Hakodate Museum of Art
    ‪8 min walk‬
  • Goryokaku Tower
    ‪9 min walk‬
  • Fort Goryokaku
    ‪15 min walk‬
  • Hakodate (HKD)
    ‪17 min drive‬

Room options

View all photos for Deluxe Triple Room, Non Smoking (Adult Room Occupancy 4 People)

Deluxe Triple Room, Non Smoking (Adult Room Occupancy 4 People)

Deluxe Triple Room, Non Smoking (Adult Room Occupancy 4 People)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Deep-soaking bath
  • 40 sq m
  • Sleeps 7
  • 3 Single Beds

View all photos for Standard Double Room, Smoking (No cleaning Service) Adult Room Occupancy 2 People

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Smoking (No cleaning Service) Adult Room Occupancy 2 People

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Deep-soaking bath
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (No cleaning Service) Adult Room Occupancy 2 People

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Non Smoking (No cleaning Service) Adult Room Occupancy 2 People

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Deep-soaking bath
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking (Adult Room Occupancy 3 People)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking (Adult Room Occupancy 3 People)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Sofa bed - twin
Shower/bath combination
Bidet
  • 27 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Comfort Twin Room, Non Smoking (Adult Room Occupancy 2 People)

Comfort Twin Room, Non Smoking (Adult Room Occupancy 2 People)

Comfort Twin Room, Non Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Deep-soaking bath
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (Adult Room Occupancy 4 People)

Deluxe Twin Room, Non Smoking (Adult Room Occupancy 4 People)

Deluxe Twin Room, Non Smoking (Adult Room Occupancy 4 People)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Deep-soaking bath
  • 40 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Superior Twin Room, Smoking (Adult Room Occupancy 3 People)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room, Smoking (Adult Room Occupancy 3 People)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Sofa bed - twin
Shower/bath combination
Bidet
  • 27 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed, Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Deep-soaking bath
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Deep-soaking bath
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room, Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Deep-soaking bath
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room, Non Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Deep-soaking bath
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Comfort Double Room, Non Smoking (Adult Room Occupancy 2 People)

Comfort Double Room, Non Smoking (Adult Room Occupancy 2 People)

Comfort Double Room, Non Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Deep-soaking bath
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Non Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Deep-soaking bath
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Deep-soaking bath
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Deep-soaking bath
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Smoking (Adult Room Occupancy 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Smoking (Adult Room Occupancy 2 People)

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
Deep-soaking bath
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room with Extra Bed-Non-Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Queen Room-Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Comfort Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room-Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Queen Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

Standard Twin Room-Smoking

  • Sleeps 2
  • 2 Single Beds

Superior Queen Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room with Extra Bed-Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Standard Double Room-Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Superior Queen Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Smile Hotel Premium Hakodate Goryokaku

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.4 out of 5, Excellent, (154)
The price is NZ$71
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Smile Hotel Premium Hakodate Goryokaku

About the area

Hakodate

HOTEL MYSTAYS Hakodate Goryokaku puts you in the centre of Hakodate, 1.2 km (0.8 mi) from Fort Goryokaku and 4.1 km (2.6 mi) from Hakodate Tropical Botanical Garden. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The buffet restaurant, レストラン　アザレア, is open for breakfast. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Hakodate hotel include Kanemori Red Brick Warehouse and Motomachi Catholic Church.

What's nearby

  • Goryokaku Tower - 9 min walk
  • Fort Goryokaku - 15 min walk
  • Hakodate Racecourse - 5 min drive
  • Yunokawa Hot Spring - 5 min drive
  • Kanemori Red Brick Warehouse - 5 min drive

Getting around

  • Goryokaku-Koen-Mae Station - 1 min walk
  • Hōrai-Chō Station - 5 min drive
  • Hakodate (HKD) - 17 min drive

Restaurants

  • ‪Rosetta caffe company hakodate - ‬1 min walk
  • ‪あさりしゃぶしゃぶ店 - ‬2 min walk
  • ‪ミスタードーナツ - ‬1 min walk
  • ‪居酒屋佐助 - ‬1 min walk
  • ‪炭火居酒屋炎 五稜郭店 - ‬2 min walk

About this property

HOTEL MYSTAYS Hakodate Goryokaku

Hotel with 2 restaurants, near Fort Goryokaku
There are 2 restaurants on site, along with a nearby corner/local shop. WiFi is free in public spaces. HOTEL MYSTAYS Hakodate Goryokaku also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hakodate hotel.

  • 1 building
  • 208 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • 1 conference room
HOTEL MYSTAYS Hakodate Goryokaku offers 208 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and toilets with an electronic bidet.

This Hakodate hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 700 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,400 for adults and JPY 700 for children
  • 2 restaurants

Restaurants on site

  • レストラン　アザレア
  • 鮨処ひろ季

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1400 for adults and from JPY 700 for children
  • Self-parking fee: JPY 700 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nets Hakodate
Nets Hakodate
Nets Hotel Hakodate
HOTEL MYSTAYS Goryokaku
MYSTAYS Hakodate Goryokaku
HOTEL MYSTAYS Goryokaku
MYSTAYS Hakodate Goryokaku
MYSTAYS Goryokaku
Hotel HOTEL MYSTAYS Hakodate Goryokaku Hakodate
Hakodate HOTEL MYSTAYS Hakodate Goryokaku Hotel
Hotel HOTEL MYSTAYS Hakodate Goryokaku
HOTEL MYSTAYS Hakodate Goryokaku Hakodate
Hotel Nets Hakodate
Mystays Hakodate Goryokaku
HOTEL MYSTAYS Hakodate Goryokaku Hotel
HOTEL MYSTAYS Hakodate Goryokaku Hakodate
HOTEL MYSTAYS Hakodate Goryokaku Hotel Hakodate

Frequently asked questions

What is the cancellation policy at HOTEL MYSTAYS Hakodate Goryokaku?

HOTEL MYSTAYS Hakodate Goryokaku offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HOTEL MYSTAYS Hakodate Goryokaku?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Hakodate Goryokaku on 3 Mar 2025 start from NZ$62.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HOTEL MYSTAYS Hakodate Goryokaku?

Yep, HOTEL MYSTAYS Hakodate Goryokaku has a self car park with in/out privileges for JPY 700 per night. Onsite parking is limited.

Are there hot tubs in the rooms at HOTEL MYSTAYS Hakodate Goryokaku?

No, but there are deep-soaking baths in the guestrooms.

Does HOTEL MYSTAYS Hakodate Goryokaku serve breakfast?

Yep, buffet breakfast is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at HOTEL MYSTAYS Hakodate Goryokaku?

No, HOTEL MYSTAYS Hakodate Goryokaku does not offer an airport shuttle service.

Is there a bar or restaurant at HOTEL MYSTAYS Hakodate Goryokaku?

Yep, HOTEL MYSTAYS Hakodate Goryokaku has 2 restaurants.

What time are check-in & check-out at HOTEL MYSTAYS Hakodate Goryokaku?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at HOTEL MYSTAYS Hakodate Goryokaku?

No, only service animals are allowed.

HOTEL MYSTAYS Hakodate Goryokaku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 390 out of 771 reviews
Rating 8 - Good. 313 out of 771 reviews
Rating 6 - Okay. 54 out of 771 reviews
Rating 4 - Poor. 10 out of 771 reviews
Rating 2 - Terrible. 4 out of 771 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this place was accessible, easy enough to find with a parking garage BEHIND the hotel. Note this if you are driving as otherwise you will need to circle the block to get to parking. The only reason for 1 star off is that we could not get the AC to work in our room despite using translation and thus the room was constantly stuffy.
Stayed 1 night in Oct 2024

8/10 Good

Michelle, Girdwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, a tram stop right in front of the hotel and a Family Mart attached. Less than 10 minutes to Goryokaku Tower/park. The laundry onsite was reasonably affordable. The room was relatively large as well as the bathroom, and the pajamas they provided were our most comfortable that we slept in in Japan. However, the lobby reeks of cigarette smoke as we did not know that was their smoking area and often fills into the elevator. Also, we skipped on their breakfast buffet as it seemed high priced for what was available.
Stayed 5 nights in Oct 2024

8/10 Good

Philip, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to nearby attractions and food. Room is modern and clean and of a decent size. Con: expensive parking charges ¥1500
Stayed 2 nights in Oct 2024

10/10 Excellent

Champa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Oct 2024

10/10 Excellent

Anith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and the room had an amazing view .. hotel staffs were amazing.. would definitely recommend 😊
Stayed 3 nights in Sep 2024

10/10 Excellent

Tzvi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very central. We did not need a car or even taxi. The rooms were clean and beds made up every day.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - easy to get from the airport to the hotel via public transit. Right next to several bus lines and the streetcar so you can easily get around. I saw way more in Hakodate than I anticipated because of the ease of grabbing public transportation. Lots of restaurants in the area too and a family mart attached for easy snacking. Very pleasant stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

janelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bedroom was so huge with tons of space. The bathroom is also spacious and very clean. It has an air conditioner and the room is very clean. The amenities are nice and they also provide amenities for the kids. They have a laundry washer and dryer in one for 600 yen. The breakfast have tons of options and very yummy where kids and adults can enjoy the food. This hotel is also near the shopping and eating area plus near the Hakodate airport. We will definitely come back and stay here again when we visit Hakodate!
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Li

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tram station just outside of the hotel, very convenient. Lots of food places around.
Stayed 2 nights in Dec 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Isabella

Travelled with group
Liked: Staff & service, property conditions & facilities
The hotel is in a great location, only being about a 10min walk from Goryokaku Park. The staff were very nice and always helpful no matter what time of day. There was construction going on at the time but this was communicated to us after we booked and also upon arrival, and the noise was minimal. The room was a decent size with a good sized bathroom, but the bathroom had hair on the floor and the sheets and quilt covers had stains on them when we checked into our room. There is also a Family Mart attached to the hotel which is very convenient.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

6/10 Okay

Nyuk Fong

Travelled with family
Liked: Staff & service
There is a convenience shop on the ground floor of the hotel. It is much better to walk to Goryokaku Tower than taking piblic transport from the hotel as the tower is only a short 10-15mins walk from the hotel. Use the back entrance of the hotel which will help you cut down on the walking distance. You can also enjoy walking through the private residential areas and admire the pretty flowers along the road side and houses. We booked 2 rooms and unfortunately one of our room toilet had a terrible stench. We did not raise this as an issue to the hotel staff since we were only there for a night's stay and were quite tired out from being out sight seeing the whole day. Room is very small, which is very typical of a Japanese hotel room within this price range.

6/10 Okay

Nyuk Fong

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
There is a convenience shop on the ground floor of the hotel. It is much better to walk to Goryokaku Tower than taking piblic transport from the hotel as the tower is only a short 10-15mins walk from the hotel. Use the back entrance of the hotel which will help you cut down on the walking distance. You can also enjoy walking through the private residential areas and admire the pretty flowers along the road side and houses. We booked 2 rooms and unfortunately one of our room toilet had a terrible stench. We did not raise this as an issue to the hotel staff since we were only there for a night's stay and were quite tired out from being out sight seeing the whole day. Room is very small, which is very typical of s lot of Japanese hotel room within this price range.

4/10 Poor

Quoc, Lidcombe

Travelled with partner
Liked: Cleanliness
When I booked this hotel it said there were no cleaning service. To me this meant that which my room will not be cleaned and my bed would not be made up daily. But when I checked in the hotel told me that in addition of not cleaning my room if I wanted any other services such as extra towel I would be charged for each towel. I booked the hotel for eight nights, during this period I did not get any complimentary tea or coffeee which you get with every hotel, no refill of other amenities such as toothbrush & tooth paste. I wish the hotel have been upfront on their website & specify what was included & what was not so that consumers can nake a more informed choice. The good thing about this hotel is that its close to Goryokaku Tower and garden. Its also close to the tram stop and there are restaurants and civenient stores near by.
Stayed 8 nights in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Mart in the hotel lobby where the staff was very friendly. Very close to many local attractions.
Stayed 3 nights in May 2023

10/10 Excellent

Supattra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 2 nights in Apr 2023

10/10 Excellent

Gosei

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Gaspar Jr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 day stay for family of 3 (Feb 2020)
Good location. Just a few minutes walk from street car stop, and a 10-min walk to Fort Goryukaku. The room was very nice and clean, with the beds/pillows quite comfortable. We had an early train to Tokyo the ff day, and the manager-in-charge kindly adjusted the breakfast opening time half an hour early so we can take a quick bite before leaving. That is superb customer service! Highly recommended and we will sure be back.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, tidy and convenient
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Temperature in room very fluctuate. Heater blow directly from ceiling to bed. It make my friend sick.
Stayed 2 nights in Dec 2019

10/10 Excellent

Winita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, not far from subway. The family mart can access from hotel.
Stayed 2 nights in Nov 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019