Hakodate Onuma Tsuruga Resort EPUY

3.5 star property
Ski hotel with a free shuttle to the slopes
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hakodate Onuma Tsuruga Resort EPUY

Property entrance
Twin Room with Open-air Bath, Non Smoking | View from room
Twin Room with Open-air Bath, Non Smoking
Breakfast, lunch, dinner served; French cuisine, garden views
Garden views, open daily

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
85-9 Onuma-cho, Nanae, Hokkaido, 041-1354
  • Onuma Quasi-National Park
    1 min walk
  • Friendly Bear
    6 min walk
  • Hokkaido Country Club Onuma Course
    3 min drive
  • Hakodate (HKD)
    34 min drive

Room options

Twin Room with Open-air Bath, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Fridge
Flat-screen TV
Sofa bed - twin
Separate bath and shower
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Hairdryer
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Twin Room with private hot spring, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Sofa bed - twin
Private bathroom
Spring-water bath
Toilet with electronic bidet
  • 84 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Similar properties

About the area

Nanae

At Hakodate Onuma Tsuruga Resort EPUY you'll be steps from Onuma Quasi-National Park and 2.6 km (1.6 mi) from Hokkaido Country Club Onuma Course. Highlights at this ski hotel include a restaurant, free self-parking and a free airport shuttle. .A day of pampering can include massages, facials and aromatherapy. The fine-dining restaurant, Restaurant EPUY, serves French cuisine and is open for breakfast, lunch and dinner. Crawford is the hotel's own bar. Enjoy access to hot springs and bike hire. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of a free ski shuttle. .Within a 30-minute drive of this 3.5-property class Nanae hotel, attractions include Fort Goryokaku and Yunokawa Hot Spring.

What's nearby

  • Onuma Quasi-National Park - 1 min walk
  • Hokkaido Country Club Onuma Course - 3 min drive
  • Mount Yoshinoyama - 16 min drive
  • Fort Goryokaku - 26 min drive
  • Yunokawa Hot Spring - 29 min drive

Getting around

  • Ōnuma Station - 7 min drive
  • Hakodate (HKD) - 34 min drive

Restaurants

  • ‪ラッキーピエロ 峠下総本店 - ‬9 min drive
  • ‪ラッキーピエロ森町赤井川店 - ‬5 min drive
  • ‪山川牧場ミルクプラント - ‬3 min drive
  • ‪ひこま豚食堂&ファーマーズショップ - ‬5 min drive
  • ‪レストラン ケルン - ‬5 min drive

About this property

Hakodate Onuma Tsuruga Resort EPUY

Ski hotel with a free shuttle to the slopes
Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Self parking is free.

This 3.5-star Nanae hotel is smoke free.

  • 30 guestrooms or units
  • Built in 2016
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hakodate Onuma Tsuruga Resort EPUY offers 30 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Nanae hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an outdoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 11:00 AM to 3:00 PM at scheduled times and on request
  • Free train station pick-up shuttle from 10:00 AM to 7:00 PM
  • Train station shuttle on request
  • Free ski shuttle
  • Free train station drop-off
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Crawford
  • Restaurant EPUY

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No lift

More

  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests with food allergies should contact this property at least 5 days prior to check-in.
Guests booking half board rates and requiring dinner at the hotel must arrive prior to 7 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Reservations are needed for spa treatments and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hakodate Onuma Tsuruga Resort EPUY Nanae
Hakodate Onuma Tsuruga Resort EPUY
Hakodate Onuma Tsuruga EPUY Nanae
Hakodate Onuma Tsuruga EPUY
Hakodate Onuma Tsuruga Resort EPUY Nanae
Hakodate Onuma Tsuruga Resort EPUY
Hakodate Onuma Tsuruga EPUY Nanae
Hakodate Onuma Tsuruga EPUY
Hotel Hakodate Onuma Tsuruga Resort EPUY Nanae
Nanae Hakodate Onuma Tsuruga Resort EPUY Hotel
Hotel Hakodate Onuma Tsuruga Resort EPUY
Hakodate Onuma Tsuruga Resort EPUY Nanae
Onuma Tsuruga Auberge EPUY
Hakodate Onuma Tsuruga Epuy
Hakodate Onuma Tsuruga Epuy
Hakodate Onuma Tsuruga Resort EPUY Hotel
Hakodate Onuma Tsuruga Resort EPUY Nanae
Hakodate Onuma Tsuruga Resort EPUY Hotel Nanae

Frequently asked questions

What is the cancellation policy at Hakodate Onuma Tsuruga Resort EPUY?

Hakodate Onuma Tsuruga Resort EPUY offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hakodate Onuma Tsuruga Resort EPUY?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hakodate Onuma Tsuruga Resort EPUY on 25 Nov 2024 start from NZ$399.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hakodate Onuma Tsuruga Resort EPUY?

Yep, Hakodate Onuma Tsuruga Resort EPUY has a free self car park.

Is there a spa on site at Hakodate Onuma Tsuruga Resort EPUY?

There's no onsite spa, but this property does offer services like facials and body treatments.

Is there a free airport shuttle available at Hakodate Onuma Tsuruga Resort EPUY?

Yep, there's a free airport shuttle that runs from 11:00 AM - 3:00 PM on request.

Is there a bar or restaurant at Hakodate Onuma Tsuruga Resort EPUY?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hakodate Onuma Tsuruga Resort EPUY?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hakodate Onuma Tsuruga Resort EPUY?

No, pets are not allowed.

Hakodate Onuma Tsuruga Resort EPUY Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 43 out of 54 reviews" "
Rating 8 - Good. 10 out of 54 reviews" "
Rating 6 - Okay. 1 out of 54 reviews" "
Rating 4 - Poor. 0 out of 54 reviews" "
Rating 2 - Terrible. 0 out of 54 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great food (we had breakfast and dinner), close to everything you need in this little town.
Stayed 1 night in May 2024

10/10 Excellent

Kit Wai

Liked: Cleanliness, property conditions & facilities
Very nice dinner.
Stayed 1 night in Apr 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Wow what a lovely location and hotel. We had the room with private onsen. It was very spacious with separate entertainment room connected to the onsen, off the main bedroom area. The restaurant meals were delightful with 5 star service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lily

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hot spring resort
We came here for our honeymoon and had one of the most relaxing, comfortable stays of our trip. We were blown away by how nice this was They have a really interesting set up for their lobby lounge, with wood paneling and a flickering fireplace, it invokes the feel of a forest lodge. In the middle of the room is a beautifully done model train diorama that guests can start the trains with a push of a button. During the day, there are free drinks in the lobby and complimentary cocktails at night. The room we stayed in was connected to another room that had our own lounge with a drop down screen and projector as well as a private onsen that was just for our use. Our trip also included dinner and breakfast at their restaurant, which had a different set tasting menu of 8-10 small dishes every night and a breakfast in the morning. The dishes are fine dining - French inspired with a Japanese influence and are made from fresh, local ingredients from Hokkaido. The hotel is close to Onuma-koen station and is just a couple minutes walk away. It's pretty easy to take the JR Super Hokuto to go visit Hakodate and check out the city there and come back in the evening. Literally out the back door is Lake Onuma and a great view. However, the one downside is that the town itself has nothing for a tourist to see, the nearest combini is over 1km away. The staff is super friendly, polite, and attentive and provided excellent service on par with high end hotels in Tokyo.
Stayed 3 nights in Feb 2019

10/10 Excellent

jyiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an upscale hotel featuring room with private outdoor bath, a great restaurant and a nice lounge
Stayed 1 night in Dec 2018

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was there with my galfriend ( three months pregnant) in Oct 2018 , celebrated her bday there just for one night . We booked an outdoor onsen suite and it was an amazing stay . The room is spacious and clean . The food at the restaurant is fabulous... we had breakfast lunch n dinner there ... great services ... nice ambience. Will be back after she gave birth , want to experience outdoor onsen in winter ❄️ .
Stayed 1 night in Oct 2018

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, slightly quirky place with good food.
This hotel was a renovation of a Western period themed hotel. The hotel is charming in its way--sort of the Japanese perception of English life in the early 1900s. Each room is named after an Herb or Berry. We had two rooms, one with an outdoor onsen, and one with and indoor onsen that was in a separate recreation "pool house". The rooms themselves were a bit small like many Japanese hotels are, but the room with the separate indoor onsen was actually huge with a projector TV, lounge area, and large shower and comfortable onsen. Service was very attentive although we only saw two gentlemen working 12 hours shifts at the front desk. The grounds were updated into a mini park, and the restaurant was modern, western, and farm based. Food was excellent as it usually is in Tsuruga properties. Free use of bikes, some electric-assisted, to ride around the nearby lake but the views around the lake from the bike path seemed very limited. Overall we had a nice time here, but its not a super luxe, glamorous ryokan if that's what you're looking for.
Stayed 1 night in Jun 2017

10/10 Excellent

noriaki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素敵な施設です
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
色々とお世話になりました
手違いで娘のお料理が幼児ではなく大人と同じになっており、お夕飯の時間になって初めて気づいてしまいました。にも関わらず、すぐ確認をして頂いた後に幼児用のお食事に変更して下さり、お料理もほんと待たずに出して頂く等、ご配慮頂きました。キッチンのシェフの方々と配膳をご担当頂いた皆様には、本当に感謝しかありません。お食事はとても美味しく、お部屋も素敵でしたし、部屋の露天風呂もとても素晴らしかったです。子供連れでもとても皆様優しく接して下さり、本当に素敵な時間を過ごす事が出来ました。またお邪魔させて頂きたいと思っております。本当に有難うございました。
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

yasuhiro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
好きなホテルで2度目。 スタッフのスキルも高く満足。
Stayed 1 night in Nov 2023

10/10 Excellent

Choi Ping Ada

10/10 Excellent

Shigeki

Stayed 1 night in Oct 2022

10/10 Excellent

Takeshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
オーベルジュ
食事がとても美味しく、快適に過ごせました。 大浴場の他にも無料の家族風呂が有り、 食事の前後にバーでのサービスが有り、楽しめました。小沼に面した散策路も気持ちが良かったです。意外にもご家族連れが多くて驚きましたが、小さなお子さんのいるグループは個室の別室で、お食事提供されていたようで、レストランは静かにお食事が出来、大人にもご家族連れにも快適な空間で良かったと思います。
Stayed 1 night in Nov 2021

10/10 Excellent

ERI

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
こじんまりしていて、各所手が行き届いていました。 食事も、雰囲気も良かった。
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お料理が美味しくて、お部屋も露天風呂付きの綺麗なお部屋で、エステも気持ちよかったです。 夕食の際、ワインが注文したものと違ったのですが、ボトルワインを飲んだのに取り消ししてくれました💦 すみませんって感じです… それ以外はアルコール飲み放題のラウンジがあったりしますしとても満足です!! また来年もお世話になります笑
Stayed 1 night in Jul 2021

8/10 Good

tsuyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
優雅な滞在。リッチな気分を味わえました。
大変快適に過ごせました。着いた日の天気は良くなかったんですが、大沼公園の遊歩道はなんとか歩けました。駅から近く、チェックインもお昼ごろに済ませられゆっくり滞在できました。食事は夕食、朝食とも洋食でしたが函館で海鮮食べてたのでそれでよかった。温泉は大浴場も部屋付きの露天風呂も家内は喜んでいましたが私には少し熱すぎました。ただ部屋付きの露天風呂のためか部屋の温度ががとても暑かったのでエアコンを使いました。帰りは函館空港まで送っていただきありがとうございました。またいつかもっと長く滞在したいですね。
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また再訪したいです!
あいにくの雨でしたが、広いお部屋に泊まったためかもしらませんが大変快適に過ごすことができました。 料理は、地元の食材を利用しており季節を変えてまた宿泊したいとおもいます。 接客は大変素晴らしかったです。
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスが素敵でした。
Stayed 1 night in Feb 2021