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Hakone Ashinoko Hanaori

3.5 star property
Lakefront hotel with spa services and 24-hour front desk

Photo gallery for Hakone Ashinoko Hanaori

Property amenity
Property entrance
Lobby
Public bath
Public bath

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522
  • Sengokuhara Onsen
    ‪1 min walk‬
  • Hakone Pirate Ship
    ‪4 min walk‬
  • Hakone Visitor Center
    ‪11 min walk‬
  • Atsugi Air Base (NJA)
    ‪100 min drive‬

Room options

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Toilet with electronic bidet
Electric kettle
  • 31 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Toilet with electronic bidet
Electric kettle
Satellite channels
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking

Standard Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Toilet with electronic bidet
Electric kettle
Satellite channels
  • 31 sq m
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Single Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring)

Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring)

Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Deep-soaking bath
Separate bath and shower
Hairdryer
Electric kettle
  • 47 sq m
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Toilet with electronic bidet
Electric kettle
Satellite channels
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • 29.8 sq m
  • Partial lake view
  • Sleeps 2
  • 2 Large Single Beds

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (680)
The price is NZ$895
for 1 room
includes taxes & fees
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About the area

Hakone

At Hakone Ashinoko Hanaori you'll be within steps of Sengokuhara Onsen and Hakone Pirate Ship. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include massages and facials. The buffet restaurant, 季しかり（ときしかり）, is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. .Attractions within a 10-minute drive of this 3.5-property class Motohakone hotel include Lake Ashi and Ōwakudani.

What's nearby

  • Ōwakudani - 6 min drive - 3.7 km
  • Hakone Ropeway - 6 min drive - 3.7 km
  • Lake Ashi - 8 min drive - 7.0 km
  • Hakone Shrine - 8 min drive - 7.2 km
  • Hakone Kowakien Yunessun - 11 min drive - 7.2 km

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Tokyo (HND-Haneda) - 110 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬6 min drive
  • ‪箱根ロープウェイ株式会社桃源台駅 - ‬7 min walk
  • ‪涌わくキッチン - ‬6 min drive
  • ‪大涌谷駅食堂 - ‬6 min drive
  • ‪Cafe Tune - ‬8 min drive

About this property

Hakone Ashinoko Hanaori

Lakefront hotel with spa services and 24-hour front desk
Hakone Ashinoko Hanaori offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Hakone Ashinoko Hanaori. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

  • 154 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2017
  • Charging station for electric cars
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hakone Ashinoko Hanaori offers 154 accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Terrace

Spa

  • Facials
  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM - midnight
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay, PayPay and Merpay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Frequently asked questions

What is the cancellation policy at Hakone Ashinoko Hanaori?

Hakone Ashinoko Hanaori offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hakone Ashinoko Hanaori?

Yep, Hakone Ashinoko Hanaori has a free self car park.

Are there any beaches close to Hakone Ashinoko Hanaori?

The closest beach to Hakone Ashinoko Hanaori is Atami Sun Beach (17.1 km).

Is there a spa on site at Hakone Ashinoko Hanaori?

There's no onsite spa, but this property does offer services like facials and body treatments.

Is Hakone Ashinoko Hanaori family-friendly?

You bet! With amenities such as highchairs and children's dinnerware in the guestrooms, it's no surprise that Hakone Ashinoko Hanaori is a hit with families.

Is there a free airport shuttle available at Hakone Ashinoko Hanaori?

No, Hakone Ashinoko Hanaori does not offer an airport shuttle service.

Is there a bar or restaurant at Hakone Ashinoko Hanaori?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hakone Ashinoko Hanaori?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Hakone Ashinoko Hanaori?

No, pets are not allowed.

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 832 out of 1226 reviews
Rating 8 - Good. 284 out of 1226 reviews
Rating 6 - Okay. 60 out of 1226 reviews
Rating 4 - Poor. 25 out of 1226 reviews
Rating 2 - Terrible. 25 out of 1226 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Stayed 2 nights in Nov 2024

10/10 Excellent

Yun Pui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
We had an incredible experience using the public onsens eating ate the delicious buffet with a various wonderful Japanese foods. It was so fun getting to dress in the kimonos they provided in a variety of colors and designs. Magical place overlooking the majestic beauty of lake Ashinoko.
Stayed 2 nights in Nov 2024

10/10 Excellent

Moaiz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and unwind at the public bath. Very clean and great food also, would recommend to anyone looking for an onsen. Not so much a Ryokan however.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Will not stay here again
No in room slippers, the shower has issues with water temperature control, one second with hot water and the next second with cold/warm water, constantly doing so, I’ve told the reception, they said going to check, but nothing has been fixed nor followed up. Breakfast and dinner buffet were great, but I’ve been told that they never change menu, so I had exactly the same food menu for my 3 nights stay, starting to get sick of the same stuffs, also the rooms are extremely overpriced, the cheapest for AUD$620+ per night for a single bed twin room without private onsen for 1 person. The free shuttle to Odawara was handy but required early reservation, other than this, no other services provided.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joshua

Stayed 1 night in Nov 2024

10/10 Excellent

KOEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic view
Stayed 1 night in Nov 2024

10/10 Excellent

Andi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was beautiful, food was great and private bath was worth the extra cost
Stayed 1 night in Nov 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent but the slipper hurts my feet
Stayed 1 night in Nov 2024

10/10 Excellent

Janis

Stayed 2 nights in Oct 2024

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful immersive onsen experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic services!
Stayed 1 night in Nov 2024

10/10 Excellent

J-Wei

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We want more Hanaori days
The best place we stayed during our Japan journey. We very much enjoyed our visit "which needed to be longer" and we'll simply have to come again. The rooms were very comfortable, the onsen was very nice and location was very relaxing and felt part of nature. We all enjoyed the wonderful meals as well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Krupa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely stay! I have never been to a hotel like this. Every little detail was taken care of, and the views were impeccable. Stayed for two nights and it was gorgeous. From the terrace footbaths, morning buffet and private onsen, our needs were taken care of and it was just a lovely serene location. It was also very near the Hakone Ropeway and Hakone Sightseeing Cruise...ten minute walk!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent. The room was quite spacious. Dinner and breakfast was included and had several options. Unfortunately, they didnt have any vegetarian dishes for dinner. But the staff was kind enough to make us a vegetarian curry, pasta and soup. Drinks were included with the dinner package and had several excellent wine and whiskeys. The facility is right opposite the Hakone Pirate ship cruise and Ropeway. They also have a free shuttle back to Odawara. Overall I highly recommend this stay in Hakone.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant venue. Stunning views, Onsen and the baths on the balconies of our rooms were awesome. Great stay highly recommended. Two small suggestions for improvement: Allow new guests to pre-book their dinner time as we arrived late and the had to eat really late; clearer advice on travel time/shuttle options from Odawara. The trip from Odawara took 2.5 hours because it was weekend. Only small suggestions not criticism as our stay was wonderful.
Stayed 2 nights in Nov 2024

10/10 Excellent

SHIU WEI WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

MARIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大満足でした！
立地も施設も素晴らしく、部屋から芦ノ湖を望む眺望も抜群で清潔感あふれるお部屋でした！ バイキングでの夕食と朝食でしたが、夕食はアルコール飲み放題がつき、お料理も素材の良い物やソーセージひとつとってもランクの高い物が置いてあり、大満足でした
夕食
部屋のバルコニー
Stayed 1 night in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessibility for people who aren’t from here. They were able respectfully respond to my requests and questions well.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Private onsen is the best
Stayed 1 night in Nov 2024

10/10 Excellent

wing yin

Stayed 1 night in Nov 2024

10/10 Excellent

chaewon

Stayed 1 night in Nov 2024