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Hilton Odawara Resort & Spa

4.5 star property
Suburban Odawara resort in Nebukawa with 8 indoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Odawara Resort & Spa

Exterior
Couples treatment room(s), hot tub, body treatments, hydrotherapy
8 indoor pools, 2 outdoor pools
Sports facility
Japanese Western Deluxe Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Bar
  • Pool
  • Room service
  • Breakfast available
The price is NZ$318
includes taxes & fees
16 Jan - 17 Jan 2025

Explore the area

Map
583-1 Nebukawa, Odawara, Kanagawa-ken, 250-0024
  • Odawara Castle
    11 min drive
  • からみもち鈴樹
    3 min drive
  • Hayakawa Station
    8 min drive
  • Atsugi Air Base (NJA)
    79 min drive

Room options

View all photos for Hilton Corner Twin Room

Hilton Corner Twin Room

Hilton Corner Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Sofa bed - double
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Hilton Superior Twin Room

Hilton Superior Twin Room

Hilton Superior Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 27 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Japanese Western Suite

In-room safe, WiFi, bed sheets

Japanese Western Suite

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Sofa bed
Free extra futon mattress
  • 68 sq m
  • Ocean view
  • Sleeps 6
  • 2 Single Beds

View all photos for Japanese Western Premium Suite

Japanese Western Premium Suite

Japanese Western Premium Suite

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Toilet with electronic bidet
Hairdryer
  • 68 sq m
  • Ocean view
  • Sleeps 6
  • 2 Single Beds

View all photos for Dog Friendly Room

Dog Friendly Room

Dog Friendly Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Sofa bed - double
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Japanese Western Accessible

Japanese Western Accessible | Living area

Japanese Western Accessible

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Free extra futon mattress
Sofa bed
Toilet with electronic bidet
Hairdryer
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 2 Single Beds

View all photos for Hilton Twin Room

Hilton Twin Room

Hilton Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Sofa bed - double
Blackout curtains
Toilet with electronic bidet
Hairdryer
  • 27 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Deluxe Room

Japanese Western Deluxe Room

Japanese Western Deluxe Room

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Sofa bed
Free extra futon mattress
  • 54 sq m
  • Ocean view
  • Sleeps 6
  • 2 Single Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Sofa bed
Bathrobes
  • 68 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Junior Suite

Twin Junior Suite

Twin Junior Suite

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Sofa bed
Bathrobes
Hairdryer
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, Corner

Suite, Corner

Suite, Corner

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Sofa bed
Toilet with electronic bidet
  • 59 sq m
  • Ocean view
  • Sleeps 5
  • 2 Single Beds

View all photos for Japanese Western Corner L

Japanese Western Corner L

Japanese Western Corner L

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Sofa bed
Free extra futon mattress
  • 59 sq m
  • Ocean view
  • Sleeps 6
  • 2 Single Beds

View all photos for Hilton Twin Room

In-room safe, WiFi, bed sheets

Hilton Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Hilton Premium Suite

Living area

Hilton Premium Suite

  • Sleeps 4
  • 2 Single Sofa Beds and 2 Double Beds

View all photos for Hilton Superior Twin Room

In-room safe, WiFi, bed sheets

Hilton Superior Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Hilton Dog Friendly Room

In-room safe, WiFi, bed sheets

Hilton Dog Friendly Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Western Premium Suite

In-room safe, WiFi, bed sheets

Japanese Western Premium Suite

  • Sleeps 6
  • 2 Double Beds and 4 Single Futons

View all photos for Japanese Western Suite

In-room safe, WiFi, bed sheets

Japanese Western Suite

  • Sleeps 6
  • 2 Double Beds and 4 Single Futons

View all photos for Japanese Western Corner L

In-room safe, WiFi, bed sheets

Japanese Western Corner L

  • Sleeps 6
  • 2 Double Beds

View all photos for Hilton Corner Twin Room

In-room safe, WiFi, bed sheets

Hilton Corner Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Japanese Western Deluxe Room

In-room safe, WiFi, bed sheets

Japanese Western Deluxe Room

  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Twin Suite

In-room safe, WiFi, bed sheets

Junior Twin Suite

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Double Beds

Similar properties

Exterior

Hotel Indigo Hakone Gora, an IHG Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (631)
The price is NZ$1,822
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hotel Indigo Hakone Gora, an IHG Hotel

About the area

Odawara

A luxury stay in Odawara awaits you at Hilton Odawara Resort & Spa. You'll be 8 km (5 mi) from Odawara Castle and 9.3 km (5.8 mi) from Fuji-Hakone-Izu National Park. Highlights at this family-friendly resort include 2 outdoor swimming pools, 8 indoor swimming pools and a full-service spa. .A relaxing day at SEINA can include massages, facials and body treatments along with hydrotherapy and mani/pedis. The buffet restaurant, Brasserie Flora, is open for breakfast, lunch and dinner. The Lobby Lounge is the resort's own lobby lounge, serving drinks along with light fare. Enjoy access to 4 outdoor tennis courts and 2 indoor tennis courts along with a 24-hour gym and a kids' club. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Buffet breakfast is available daily between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also free self parking, along with the convenience of free train pick-up service. .Places within a 30-minute drive of this 4.5-property class Nebukawa resort include Hakone Open Air Museum and Hakone Gora Park.
View more Resorts in OdawaraOpens in a new window

What's nearby

  • Tenzan Onsen - 17 min drive
  • Hakone Open Air Museum - 25 min drive
  • Hakone Gora Park - 25 min drive
  • Lake Ashi - 30 min drive
  • Hakone Shrine - 32 min drive

Getting around

  • Hayakawa Station - 8 min drive
  • Kamonomiya Station - 18 min drive
  • Tokyo (NRT-Narita Intl.) - 148 min drive

Restaurants

  • ‪おさしみ天国・小田原海鮮ゴーゴー - ‬9 min drive
  • ‪桃華樓 - ‬14 min drive
  • ‪鈴廣かまぼこ 江の浦店 - ‬4 min drive
  • ‪ガーデンレストラン 姫沙羅 - ‬14 min drive
  • ‪浜屋 - ‬5 min drive

About this property

Hilton Odawara Resort & Spa

Suburban Odawara resort in Nebukawa with 8 indoor swimming pools
Hilton Odawara Resort & Spa offers its guests a full-service spa, hot springs, 2 outdoor swimming pools, and 8 indoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A children's pool, a hot tub, and a 24-hour fitness centre are also featured at the luxury Hilton Odawara Resort & Spa. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking is available.

This 4.5-star Odawara resort is smoke free.

  • 163 guestrooms or units
  • 12 levels
  • Conference rooms
  • Built in 1997
  • Kid's club
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Gift shop
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Odawara Resort & Spa offers 163 air-conditioned accommodations with espresso makers and a safe. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Housekeeping is provided on a daily basis.

SEINA has 3 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,000 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 6:00 AM to 10:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,600 for adults and JPY 1,800 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Flora
  • The Lobby Lounge

Things to do

  • 18-hole adjacent golf course
  • 2 indoor tennis courts
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • 8 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Hot springs
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • 8 indoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot springs
  • Hydrotherapy
  • Indoor mineral hot springs (onsen)
  • Manicures/pedicures
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Spa tub
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The shuttle service from / to Odawara Station is not available from January 2-3, 2025. The shuttle bus service from / to Nebukawa Station will remain operational at scheduled times.
This property offers shuttle pick-up service from Odawara and Nebukawa Stations at no charge.

Renovations and closures

This property is closed from 14 January 2025 to 14 January 2025 (dates subject to change).
The following facilities or services will be unavailable from January 14 2025 to January 21 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3600 for adults and from JPY 1800 for children
  • Fee for in-room wireless Internet: JPY 1000 per night (rates may vary)
  • Fee for in-room wired Internet: JPY 1000 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Odawara
Hilton Odawara Resort
Odawara Hilton
Hilton Odawara Hotel Odawara
Hilton Odawara Resort And Spa
Hilton Odawara Resort Spa
Hilton Odawara & Spa Odawara
Hilton Odawara Resort & Spa Resort
Hilton Odawara Resort & Spa Odawara
Hilton Odawara Resort & Spa Resort Odawara

Frequently asked questions

What is the cancellation policy at Hilton Odawara Resort & Spa?

Hilton Odawara Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Odawara Resort & Spa?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Odawara Resort & Spa on 16 Jan 2025 start from NZ$317.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Odawara Resort & Spa?

Yep, Hilton Odawara Resort & Spa has a free self car park.

Are there any beaches close to Hilton Odawara Resort & Spa?

The closest beach to Hilton Odawara Resort & Spa is Atami Sun Beach (13 km).

Is there a spa on site at Hilton Odawara Resort & Spa?

Yep, SEINA is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Hilton Odawara Resort & Spa have a pool?

Take your pick from 2 outdoor swimming pools, 8 indoor swimming pools and a kids' pool. The pool is open 9:00 AM to 9:00 PM. The swimming pool will be unavailable from January 14 2025 to January 21 2025 (dates subject to change).

What luxury perks are available at Hilton Odawara Resort & Spa?

Hilton Odawara Resort & Spa features 2 outdoor pools, 8 indoor pools and a full-service spa. All guestrooms come with late-night room service and espresso makers.

Is Hilton Odawara Resort & Spa family-friendly?

You bet! With amenities such as a children's club, a children's pool and a playground, it's no surprise that Hilton Odawara Resort & Spa is a hit with families.

Does Hilton Odawara Resort & Spa serve breakfast?

Yeah, buffet breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hilton Odawara Resort & Spa?

No, Hilton Odawara Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Odawara Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Odawara Resort & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hilton Odawara Resort & Spa?

Dogs are welcome at Hilton Odawara Resort & Spa, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Is there a golf course on site at Hilton Odawara Resort & Spa?

There is a golf course next to Hilton Odawara Resort & Spa.

Hilton Odawara Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 346 out of 678 reviews" "
Rating 8 - Good. 193 out of 678 reviews" "
Rating 6 - Okay. 74 out of 678 reviews" "
Rating 4 - Poor. 45 out of 678 reviews" "
Rating 2 - Terrible. 20 out of 678 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Love the property! we had better dining options.view as fantastic! Room and pool awesome!
Stayed 2 nights in Sep 2024

8/10 Good

Kouichirou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort. Suited to families. We only stayed one night last minute due to some other travel issues. It had a great fully equipped gym
Stayed 1 night in Aug 2024

10/10 Excellent

keIko

Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing and exceeded all my expectations. There was a lovely welcome and check in process, the hotel and its grounds were immaculately cared for and the facilities were outstanding and all staff went above and beyond to ensure our comfort and satisfaction. I highly recommend this hotel and look forward to staying there again next time.
Stayed 2 nights in Jul 2024

10/10 Excellent

yurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

toshie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax in Odawara Resort
We spent three days at the resort to relax while traveling around Japan. Great time
Stayed 3 nights in Jul 2024

10/10 Excellent

Yoshiki

Stayed 1 night in Jun 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

misato

Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Stayed 1 night in Jun 2024

4/10 Poor

Glenn

Stayed 1 night in Jun 2024

10/10 Excellent

Nebat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! We stayed one night but we wished we added more days. We will definitely come back. The main factor is the staff's respect, willingness and accomodations. They are great. One if them us Halumi I think.
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the pool and ALL the activities! Such an amazing weekend here! The whole family loved it!
Stayed 2 nights in Jun 2024

10/10 Excellent

Hana

Stayed 3 nights in May 2024

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second year staying at this hotel. The location is excellent, and the combination of sea and forest is really lovely. Last year it was excellent in every respect. This year, however, it was so crowded with families and young children that navigating the breakfast area was really a challenge. The hotel uses only the finest ingredients, and the service is very fine, but so many young children not under parental control spoils the atmosphere. If a separate area for families with young children could be set up, or separate dining times that could improve everyone's enjoyment of this fine hotel.
Stayed 3 nights in May 2024

4/10 Poor

Marites

Stayed 10 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Rungsikul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
bathroom need to remodel and landscape need to maintain up to standard level
Stayed 2 nights in Apr 2024

10/10 Excellent

ofer, tel aviv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel At reception we received free drinks vouchers
Stayed 2 nights in Apr 2024

4/10 Poor

Alain

Stayed 2 nights in Feb 2024

8/10 Good

AKIKO

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Rita

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very helpful and guided us to the amenities and features of the property.
Stayed 3 nights in Nov 2023

10/10 Excellent

Chiaki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views, friendly service.
I chose this hotel to take my mum with walking problem. They have spacious, clean swimming center and onsen hot spring in the connected annex. Our room was on the 8th floor and had an amazing view of Sagami Bay. It suited our purpose but it is NOT a place to get about by public transport. It is isolated on the hill and their free shuttle bus runs only once every hour to Odawara. However for a quiet, relaxing few days, it was perfect for us! Breakfast had a big selection and the staff were very friendly. (Special thanks to Aziz-san!)
Stayed 2 nights in Nov 2023