Hotel de Yama, Hakone Lake Side

3.5 star property
Lakefront Hakone hotel in Motohakone with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel de Yama, Hakone Lake Side

Deluxe Twin Room (4th Floor, Fuji Mountain View) | View from room
Public bath
Hot springs
Restaurant
Japanese Western-style Room with Terrace and Spa tub, Garden View | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
80 Motohakone, Hakone, Kanagawa-ken, 250-0522
  • Lake Ashi
    2 min walk
  • Hakone Shrine
    7 min walk
  • Hakone Komagatake Ropeway
    2 min drive
  • Atsugi Air Base (NJA)
    71 min drive

Room options

Standard Twin Room

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Bidet
Deep-soaking bath
  • 30 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed OR 2 Large Single Beds

Similar properties

About the area

Hakone

At Hotel de Yama, Hakone Lake Side you'll be within just a 10-minute stroll of Lake Ashi and Hakone Shrine. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The hotel's own lounge bar is a nice place to enjoy a drink. 3305 square feet (307 square metres) of event facilities include meeting rooms and conference space. Other amenities include 2 restaurants, 2 coffee shops/cafes and free Wi-Fi in public areas. Full breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Motohakone hotel include Kuzuryu Shrine and Ōwakudani.

What's nearby

  • Lake Ashi - 2 min walk - 0.3 km
  • Hakone Shrine - 7 min walk - 0.7 km
  • Hakone Komagatake Ropeway - 2 min drive - 1.9 km
  • Ōwakudani - 10 min drive - 7.8 km
  • Hakone Kowakien Yunessun - 10 min drive - 8.9 km

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Tokyo (HND-Haneda) - 84 min drive

Restaurants

  • ‪箱根神社 お休処 - ‬8 min walk
  • ‪Bakery&Table箱根 - ‬15 min walk
  • ‪深生そば - ‬16 min walk
  • ‪湖畔荘 - ‬11 min walk
  • ‪あしのこ茶屋 - ‬16 min walk

About this property

Hotel de Yama, Hakone Lake Side

Lakefront Hakone hotel in Motohakone with 2 restaurants
There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3305 square feet (307 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Hotel de Yama, Hakone Lake Side. The hotel can provide concierge services and wedding services. Self parking is free.

This 3.5-star Hakone hotel is smoke free.

  • 89 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • Conference rooms
  • 3305 sq ft of conference space
  • 307 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel de Yama, Hakone Lake Side offers 89 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,662 for adults and JPY 1,210 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,305 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 6000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2662 for adults and from JPY 1210 for children
  • Rollaway bed fee: JPY 6000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Odakyu Yama No Hotel Hakone
Odakyu Yama No Hakone
Odakyu Yama No
Odakyu Yama No Hotel
Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel
Hotel de Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel Hakone

Frequently asked questions

Is parking available at Hotel de Yama, Hakone Lake Side?

Yep, Hotel de Yama, Hakone Lake Side has a free self car park.

Are there any beaches close to Hotel de Yama, Hakone Lake Side?

The closest beach to Hotel de Yama, Hakone Lake Side is Atami Sun Beach (12.8 km).

Is there a spa on site at Hotel de Yama, Hakone Lake Side?

There's no onsite spa, but this property does offer services like massages.

What makes Hotel de Yama, Hakone Lake Side a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel de Yama, Hakone Lake Side.

Does Hotel de Yama, Hakone Lake Side serve breakfast?

Yeah, full breakfast is served daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel de Yama, Hakone Lake Side?

No, Hotel de Yama, Hakone Lake Side does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel de Yama, Hakone Lake Side?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel de Yama, Hakone Lake Side?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel de Yama, Hakone Lake Side?

No, only service animals are allowed.

Hotel de Yama, Hakone Lake Side Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 150 out of 231 reviews" "
Rating 8 - Good. 60 out of 231 reviews" "
Rating 6 - Okay. 11 out of 231 reviews" "
Rating 4 - Poor. 9 out of 231 reviews" "
Rating 2 - Terrible. 1 out of 231 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful retreat
After two nights, I was so sad to leave at the end of my stay and wished I had booked at least one more night. I hope to return soon!
Stayed 2 nights in Aug 2024

8/10 Good

Iliana

.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mitsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very nice stay , very beautiful garden . We stayed 45years ago . One thing we didn’t like about is Japanese Breakfast and European breakfast were served in a different room so , there are no flexibility for choice. We had to choose one or the other before you go . And like set of bento box . Never experienced before .
Stayed 2 nights in May 2024

10/10 Excellent

Julia

Stayed 1 night in May 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful gardens with incredible view of Mt Fuji
This is a very luxurious hotel with a nice onsen. Beautiful gardens and incredible view of Mt Fuji if you are on the garden side which I think on the rooms are facing the garden and lake. Nice paths through the trees to the shrine and “downtown” area but don’t plan a run, it’s made of cobblestone type bricks so your ankles would suffer. Shuttle to/from downtown every 20 minutes if you don’t want to walk.
Stayed 1 night in Apr 2024

8/10 Good

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single Room!!!
Hotel was excellent. I was shocked to find I had booked for 1 Adult and was asked to pay a supplement for my wife. This was A$495 for the 3 nights. This was a 2 week trip will all rooms booked on Hotels.com. This is the first time HOTELS.com had a 1 person room... not the fault of Hotel de Yama but annoying and expensive
Stayed 3 nights in Apr 2024

10/10 Excellent

Muyang

Stayed 3 nights in Dec 2023

10/10 Excellent

Aiping, Yorktown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Arie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and on the higher end. The grounds are magnificent and the view to the lake is wonderful. In a nice day (which we had) you can see Fuji mountain clearly from the terrace. The only downsides were the bar with a bit of a gloomy vibe and a lack of a snack shop (as there is nothing open in the evening within walking distance from the hotel). Overall a great stay and I hope to return there in the future.
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
For such a big hotel it's shocking they don't have any laundry service. Also the price is a bit high for the age and condition of the hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gaelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

Ross

Stayed 1 night in Nov 2023

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are quite generous with their rebates offer! Very good deal
Stayed 1 night in Oct 2023

8/10 Good

Blanca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and immaculate gardens. Beautiful views of Mount Fuji and the lake. Excellent location, breakfast, and shuttle service. Did not give perfect score because there is only public bath option available; and, you must have a reservation to eat dinner at the Japanese restaurant and that was not communicated to me at check-in. There is however the option for room service to order a Japanese meal at a reasonable price.
Stayed 2 nights in Oct 2023

10/10 Excellent

Harmeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a magical place! It's straight out of a fairy tale!! I would love to visit again. Such comfortable rooms, beautiful views of Mt. Fufi and Lake Ashi, and lovely restaurants. The onsen is the icing on the cake. Staff are super friendly and efficient as well. Breakfast is also top class!
Stayed 2 nights in Oct 2023

8/10 Good

CS

Stayed 1 night in Sep 2023

10/10 Excellent

Yeh-Lan

Travelled with family
Service with consideration.
Stayed 4 nights in Sep 2023

8/10 Good

Zheng

Stayed 1 night in Sep 2023

10/10 Excellent

Zhichao, Saratoga

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet place
Stayed 1 night in Aug 2023

8/10 Good

Erwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the lake and sightseeing cruise as well as the shrine.
Stayed 5 nights in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay.
The hotel was fantastic! It had a great view, and was convenient (for Hakone) to bus lines. The onsen was nice. Th efood was great, and the stff was very helpful. There are busses that stop rigth at the hotel's front door, and a free hotel shuttle to a nearby buss connection point
Stayed 2 nights in Jul 2023

10/10 Excellent

Akira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. My family stays at this hotel when we visit Hakone for the past fifty years. They provide excellent services, clean rooms, best restaurants, and beautiful garden with Ashiko Lake.
Stayed 2 nights in Jun 2023

10/10 Excellent

Youjiang

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at a wrong time. Not as much flowers as expected but the meals were very good beyond expectations. The staffs also very helpful and courteous. Good location with regular shuttle bus and just 10 minutes walk to Hakone Shrine Tori. Strongly recommended.
Stayed 2 nights in Jun 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Old fashioned hotel by Lake Ashi, very friendly staff and fantastic Japanese style breakfast and dinner! Also very walkable to the Heiwa Torii by the water. Would love to return again!
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente service, cleanliness and the views of Mount Fuji were fantastic. Much better from the hotel than the five lakes tour we did! There is a shuttle service that goes from the port to the hotel every 20 minutes which stops at 5pm. It meant we had to walk 15 minutes in the dark to the hotel with our luggage because we couldn't work out where to get a taxi from. This was dangerous and the hotel really should have some kind of warning about this for visitors.
Stayed 2 nights in Mar 2023