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Suiun

4.0 star property
Ryokan with free parking, steps from Hakone Gora Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suiun

Lobby
In-room safe, desk, free WiFi
Hot springs
In-room safe, desk, free WiFi
Front of property

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
1300-61 Gora, Hakone, Kanagawa, 250-0408
  • Hakone Gora Park
    1 min walk
  • Hakone Museum of Art
    4 min walk
  • Hakone Open Air Museum
    14 min walk
  • Atsugi Air Base (NJA)
    95 min drive

Room options

View all photos for Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Private bathroom
Separate bath and shower
Deep-soaking bath
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Private bathroom
Separate bath and shower
Deep-soaking bath
  • 50 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Japanese Western Style Twin Room, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Twin Room, Private Open-Air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Private bathroom
Separate bath and shower
Deep-soaking bath
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Quadruple Room, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Private Open-Air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Private bathroom
Separate bath and shower
Deep-soaking bath
  • 50 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

Exterior
Hotel Indigo Hakone Gora, an IHG Hotel
Parking included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (607)
The price is NZ$509
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Indigo Hakone Gora, an IHG Hotel

About the area

Hakone

Suiun places you steps from Hakone Gora Park and within a 15-minute stroll of Hakone Open Air Museum. Highlights at this ryokan include free self-parking and a sauna. .A day of pampering can include body scrubs and aromatherapy. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. .Within a 30-minute walk of this 4-property class Gora ryokan, attractions include Hakone Kowakien Yunessun and Ōwakudani.

What's nearby

  • Hakone Gora Park - 1 min walk - 0.0 km
  • Hakone Open Air Museum - 14 min walk - 1.2 km
  • Hakone Kowakien Yunessun - 3 min drive - 2.6 km
  • Ōwakudani - 3 min drive - 2.6 km
  • Pola Museum of Art - 6 min drive - 3.9 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 7 min walk
  • Tokyo (HND-Haneda) - 103 min drive

Restaurants

  • ‪COFFEE CAMP - ‬8 min walk
  • ‪GORA BREWERY & GRILL - ‬3 min walk
  • ‪ラウンジ花影 - ‬15 min walk
  • ‪箱根銀豆腐 - ‬7 min walk
  • ‪NINJA CAFE FUMA - ‬6 min walk

About this property

Suiun

Ryokan with free parking, steps from Hakone Gora Park
Suiun offers its guests a sauna, spa services, and a garden. Public spaces have free WiFi. Suiun also features a front desk safe and a lift. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

  • 4 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Lift
  • Smoking in designated areas
Suiun offers 4 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Kaiseki meal

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the hot springs. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Suiun Inn Hakone
Suiun Hakone
Ryokan Suiun Hakone
Hakone Suiun Ryokan
Ryokan Suiun
Suiun Inn
Suiun Ryokan
Suiun Hakone
Suiun Ryokan Hakone

Frequently asked questions

Is parking available at Suiun?

Yep, Suiun has a free self car park.

How much does it cost to stay at Suiun?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Suiun on 3 Dec 2024 start from NZ$538.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Suiun?

The closest beach to Suiun is Atami Sun Beach (16.9 km).

Is there a spa on site at Suiun?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Are there hot tubs in the rooms at Suiun?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Suiun?

No, Suiun does not offer an airport shuttle service.

What time are check-in & check-out at Suiun?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Suiun?

No, pets are not allowed.

Suiun Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 63 out of 74 reviews" "
Rating 8 - Good. 7 out of 74 reviews" "
Rating 6 - Okay. 1 out of 74 reviews" "
Rating 4 - Poor. 0 out of 74 reviews" "
Rating 2 - Terrible. 3 out of 74 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of Hakone
This is an amazing experience and stay here with warmest staff team every day. I highly recommend this villa
Stayed 4 nights in Jun 2024

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating to non-Japanese speakers. The included breakfast and dinner were so filling and immaculate. The stay includes complimentary unlimited Beer, Wine and Spirits.The 10pm complimentary ramen was amazing. It was lovely wearing the complimentary Yukata and Kimono. The in-room Onsen was very relaxing and the three private Onsen were a very unique touch.

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely pleasant and helpful. The food was amazing. It was a wonderful experience.
Stayed 1 night in Jun 2024

8/10 Good

Istella

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Dulguun

Stayed 2 nights in May 2024

10/10 Excellent

Sanjiv, Ann Arbor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Angelina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place we stayed in japan! The customer service is amazing & they speak English fairly well. Had an amazing stay
Stayed 2 nights in May 2024

10/10 Excellent

C S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Onsen experience.
Amazing and very attentive service since the moment we checked in. The room is very clean and spacious. Love the onsens at the hotel. The dinner was nice but I won't say it's spectacular. Breakfast in my opinion is better than dinner. Ramen during supper time was a good touch.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Meggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Lydia

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience. Clean, comfortable stay. Loved the tatami mats throughout. Private onsen was so nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Kirstie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property that is close to the train station and cable car. I would recommend this property and also stay again. Yukutas were not plus size friendly but this didn’t have any effect on our wonderful experience here.
Stayed 2 nights in Mar 2024

10/10 Excellent

Toshikazu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room layout was very good and private outdoor bath with natural hot spring was so nice. Public bath was amazing too!
Stayed 2 nights in Feb 2024

10/10 Excellent

Austin

Stayed 1 night in Feb 2024

10/10 Excellent

Lucas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing good and hospitality
Stayed 2 nights in Dec 2023

10/10 Excellent

Su, Brea

Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

leena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accomodation- exceeds my expectations. Dining experience there was nothing I could fault. Helpful staff . Nothing commercialize here. Would definitely recommend and would come back again.
Stayed 1 night in Sep 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good traditional Japanese style, very good dining experience.
Stayed 1 night in Sep 2023

10/10 Excellent

Yao Yu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite stay in Japan. Right from the start the hospitality is top notch. The staff kindly kept our shoes for us at the entrance (no shoes are permitted in the ryokan as it is covered with tatami) everytime we came and went. The whole ryokan is so beautiful, traditionally decorated but modern at the same time. We got a room with a private Onsen because we had tattoos. The bed was super comfortable, pillows were customisable, but the beds were singles pushed together with separate quilts so it was a little weird for us. The best part of our stay was food and freebies. Our stay included breakfast and dinner. Both kaiseki style. Some dishes are a little bit much for our palate (preserved side dishes) but overall really really yummy, especially when paired with their recommended sake. Freebies-wise the lounge next to the public baths had free-flow draft beer, soft drinks, tea/coffee, snack, ice cream 24/7 and it was just a dream to sit there in the evening chugging beer after a soak in the onsen. From 10-10.30pm everyone also gathers at the lounge for free-flow ramen (includes chashu) which is freshly cooked in front of you and so delicious after a long day of walking around Hakone. The only con is the location as it is situated on top of steep hill. Don’t be fooled by google maps when it says it is only 300-400m from the station, pulling our luggage up that steep incline was quite a workout. Overall loved loved this place and would definitely return.
Stayed 2 nights in Sep 2023

10/10 Excellent

Yumiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Jason, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An amazing stay at a traditional japenese inn. Felt comfortable thought the whole stay! Great amenities!
Stayed 1 night in Jun 2023