Waterfront Hotel Downtown Burlington

3.0 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
View from property
Fireplace
Lunch and dinner served
Superior Room, 2 Queen Beds (Park View)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Pet-friendly
  • Gym
The current price is NZ$196
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Burlington City Hall
    ‪3 min walk‬
  • Burlington Art Centre
    ‪7 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪39 min drive‬

Room options

Standard Room, 2 Queen Beds (City View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Park View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds (Park View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (City View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Hairdryer
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Burlington

Waterfront Hotel Downtown Burlington places you steps from Spencer Smith Lakefront Park and within a short 5-minute stroll of Lake Ontario. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, The Port House Social Bar, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 5005 square feet (465 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. There's also the convenience of self parking. .In proximity to this Burlington hotel you'll find McMaster University.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk
  • Burlington Art Centre - 7 min walk
  • FirstOntario Centre - 14 min drive
  • Hamilton Convention Centre - 14 min drive
  • McMaster University - 18 min drive

Getting around

  • Burlington Station - 7 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 39 min drive

Restaurants

  • ‪Pepperwood Bistro - ‬1 min walk
  • ‪The Poacher - ‬5 min walk
  • ‪Pizzaiolo - ‬1 min walk
  • ‪I Love Gelato - ‬1 min walk
  • ‪Dickens Pub - ‬3 min walk

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel with 24-hour fitness centre and 24-hour business centre
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. The eco-certified Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Conference rooms
  • 5005 sq ft of conference space
  • 465 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

What is the cancellation policy at Waterfront Hotel Downtown Burlington?

Waterfront Hotel Downtown Burlington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on 16 Mar 2025 start from NZ$195.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Waterfront Hotel Downtown Burlington?

Yep, Waterfront Hotel Downtown Burlington has an uncovered self car park with in/out privileges for CAD 22.00 per day.

Does Waterfront Hotel Downtown Burlington have a pool?

Waterfront Hotel Downtown Burlington has an indoor pool.

Is Waterfront Hotel Downtown Burlington family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Waterfront Hotel Downtown Burlington is a hit with families.

Is there a free airport shuttle available at Waterfront Hotel Downtown Burlington?

No, Waterfront Hotel Downtown Burlington does not offer an airport shuttle service.

Is there a bar or restaurant at Waterfront Hotel Downtown Burlington?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM. Check-out time is noon.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1134 out of 2131 reviews
Rating 8 - Good. 531 out of 2131 reviews
Rating 6 - Okay. 257 out of 2131 reviews
Rating 4 - Poor. 106 out of 2131 reviews
Rating 2 - Terrible. 103 out of 2131 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Colleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was a great location. Parking should be included.
Stayed 1 night in Nov 2024

10/10 Excellent

Sairaga

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Nov 2024

6/10 Okay

Devika

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

William

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
They refused to clean our room on Sunday because it was Thanksgiving weekend. We had to take our dirty towels out and ask the front desk to bring clean ones. We only received two bath towels. No hand towels or face clothes. We very disappointed when we saw cleaning staff on our floor later that day
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything we wanted to do. Staff so friendly and helpful. Room was beautiful.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself was fantastic. Staff was fantastic. Room was great. What wasn’t fun was music blasting from the attached night club all night long.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to stay near Toronto. The GO train station is close by. Staff were very friendly. Town was cute with lots of shops/restaurants/bakeries to walk to. Views of Lake Ontario were beautiful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Thomas, Fergus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lots of options for dining.
Stayed 1 night in Nov 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

10/10 Excellent

Christa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean room. Food at breakfast was great
Stayed 1 night in Nov 2024

10/10 Excellent

Sherrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much, the location was great for walking along the waterfront and to shops and restaurants downtown. I would recommend this hotel to others!
Stayed 2 nights in Nov 2024

10/10 Excellent

PAULO

Stayed 3 nights in Oct 2024

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The location is beautiful and convenient. Everything is in good shape. We had a very comfortable one night stay. Just little surprised they charge guests for self parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, accomodating staff, and a great time overall. Would highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

FINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and scenery. Staff was friendly and room comfortable and quiet. The scent in the whole hotel was refreshing.
Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness
Ok for the price, except for a few issues
Overall, ok except the room stayed very warm on a cold night even with the heat turned low, the hallway carpet was very dirty, and there wasn’t much food selection at the breakfast.
Stayed 1 night in Nov 2024

2/10 Terrible

shehreen, Canton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had 2 queen beds, and one of them was literally broken. We spoke to the front desk manager, and she merely offered to give us a refund on our parking fee.
Stayed 1 night in Nov 2024

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the waterfront hotel. Room was nice and beds were comfortable. Room was very clean and well kept.
Stayed 1 night in Nov 2024

8/10 Good

richard

Stayed 3 nights in Oct 2024

8/10 Good

Soren

Liked: Cleanliness, staff & service, room comfort
Pretty good
Good basic place. Excellent location by the lake.
Stayed 1 night in Nov 2024

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean and spacious rooms . Lovely reception area and great that breakfast included.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sean Thompson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and central location
Great hotel located in the downtown core of Burlington easy to get to extremely friendly staff will definitely stay again
Stayed 1 night in Nov 2024