6/10 Okay
john
Business traveller, Travelled with partner
2 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the rooms were more than adequate, and staff seemed friendly, the stay was disrupted due to selfish guests slamming doors, running around, singing all thru the night to 5am. There's having a good time and then there's being inconsiderate to other guests. Would have hoped the staff would control this but not so. I get its xmas party season, but not everyone staying there is partying and some have work to do. This does need to be policed a little better.
Also charging to use the leisure facilities while staying at the hotel £5 pp/pn is a tad cheeky.
The restaurant also was sadly let down by how long and how much they charged. Ordered one starter of Duck spring rolls for £8 and was given 4 tiny duck spring rolls very overpriced for deep fried frozen food.
And ordered a side of chips, took 20 mins for the food to arrive with only 1 other table occupied a bit of a joke for 2 things!
Also noticed how unsound proofed the walls are, you can here every sound from the room next to you and would think vice versa, and above or below.
Had the price been substantially more i would think a lower rating would be well justified.
john
Stayed 1 night in Nov 2024