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Hanmer Springs Hotel

4.5 star property
Luxury hotel with seasonal outdoor pool and restaurant

Photo gallery for Hanmer Springs Hotel

Seasonal outdoor pool
Library
Lobby lounge
Property grounds
Breakfast and dinner served, garden views

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
The current price is NZ$231
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
1 CONICAL HILL ROAD, 1, Hanmer Springs, 7334
  • Chisholm Park
    ā€Ŗ2 min walkā€¬
  • Hanmer Springs Thermal Reserve
    ā€Ŗ4 min walkā€¬
  • Conical Hill Walkway
    ā€Ŗ8 min walkā€¬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Heating
Flat-screen TV
Portable fan
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
IPod dock
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Iron/ironing board, free WiFi, bed sheets

Suite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Superior King

Superior King

Highlights

Heating
Flat-screen TV
Portable fan
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
IPod dock
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Patio Room

Garden Patio Room

Garden Patio Room

Highlights

Deck/patio
Heating
Flat-screen TV
Portable fan
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio

Terrace/patio

Family Studio

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Garden Studio

Garden Studio

Garden Studio

Highlights

Deck/patio
Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Shower/bath combination
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Studio with Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Room

Iron/ironing board, free WiFi, bed sheets

Classic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Patio Room

Iron/ironing board, free WiFi, bed sheets

Garden Patio Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Iron/ironing board, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 1 King Bed

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About the area

Hanmer Springs

A luxury stay in Hanmer Springs awaits you at Hanmer Springs Hotel. Within a short 5-minute stroll, you'll find Hanmer Springs Thermal Reserve and Chisholm Park. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Isobel's Restaurant, is open for breakfast and dinner. Enjoy the outdoor tennis court and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning continental breakfast is served between 7:30 AM and 10:30 AM. .Places within a 15-minute walk of this 4.5-property class Hanmer Springs hotel include Conical Hill Walkway and A Maze N Golf.

What's nearby

  • Chisholm Park - 2 min walk - 0.3 km
  • Hanmer Springs Thermal Reserve - 4 min walk - 0.4 km
  • Conical Hill Walkway - 8 min walk - 0.7 km
  • Hanmer Heritage Forest - 14 min walk - 1.2 km
  • Conical Hill - 2 min drive - 1.0 km

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • ā€ŖFire & Ice Cafe Restaurant & Bar - ā€¬5 min walk
  • ā€ŖSushi & Bowl - ā€¬1 min walk
  • ā€ŖIsobel's Restaurant and Bar at the Heritage Hotel - ā€¬1 min walk
  • ā€ŖRustic Cafe & Tapa's Bar - ā€¬2 min walk
  • ā€ŖSalt N Pepper Cafe/Restaurant/Bar - ā€¬3 min walk

About this property

Hanmer Springs Hotel

Luxury hotel with seasonal outdoor pool and restaurant
Hanmer Springs Hotel offers its guests an outdoor tennis court and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hanmer Springs Hotel. Self parking is free.

This 4.5-star Hanmer Springs hotel is smoke free.

  • 48 guestrooms or units
  • 2 levels
  • Built in 1932
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hanmer Springs Hotel offers 48 accommodations with iPod docking stations and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Hanmer Springs hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Languages

Dutch, English, Filipino, German, Hindi, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: NZD 25 to 30 for adults and NZD 12.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isobel's Restaurant

Things to do

  • Outdoor tennis court
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Portable fan
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: NZD 40
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 40.00

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 25 to 30 for adults and NZD 12.50 to 15 for children
  • Early check-in fee: NZD 40 (subject to availability)
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in November and close in April.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by QualmarkĀ®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Heritage Hanmer Springs
Hanmer Springs Hotel Hotel
Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Hotel Hotel Hanmer Springs

Frequently asked questions

What is the cancellation policy at Hanmer Springs Hotel?

Hanmer Springs Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hanmer Springs Hotel?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at Hanmer Springs Hotel on 6 Apr 2025 start from NZ$230.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hanmer Springs Hotel?

Yep, Hanmer Springs Hotel has a free self car park.

Does Hanmer Springs Hotel have a pool?

Hanmer Springs Hotel has a seasonal outdoor pool. The pool is open from November to April.

Is Hanmer Springs Hotel family-friendly?

You bet! With amenities such as children's meals, a picnic area and an outdoor tennis court, it's no surprise that Hanmer Springs Hotel is a hit with families.

Does Hanmer Springs Hotel serve breakfast?

Yeah, visitors give top marks to the continental brekkie here! Served daily between 7:30 AM and 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hanmer Springs Hotel?

No, Hanmer Springs Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hanmer Springs Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hanmer Springs Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hanmer Springs Hotel?

No, pets are not allowed.

Hanmer Springs Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 247 out of 472 reviews
Rating 8 - Good. 153 out of 472 reviews
Rating 6 - Okay. 41 out of 472 reviews
Rating 4 - Poor. 22 out of 472 reviews
Rating 2 - Terrible. 9 out of 472 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, excellent service, great coffee and breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a lot of history as a very old property. Needs on going maintenance but comfortable and situated on wonderful grounds with easy parking. A nice place to stay when visiting town. Restaurant good but continental breakfast offered is basic.
Stayed 1 night in Nov 2024

6/10 Okay

Caroline

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location with easy access to the thermal springs, trails, and restaurants. Room was comfortable and clean. No lift/elevator so lugging the heavy suitcase up the stairs was a bit of a chore.
Stayed 1 night in Nov 2024

10/10 Excellent

Millie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the heart of the town centre. Walkable to everything. Enjoyed the breakfast each morning. The grounds are beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of town, staff very agreeable, lots of activity and eating options.
Stayed 2 nights in Nov 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

8/10 Good

Jeni

Stayed 1 night in Oct 2024

8/10 Good

hongwei

Travelled with family, Travelled with family and small children
Liked: Amenities
Old but clean. Nice location.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
10 out of 10
Lovely room, bed was so comfy. Staff so friendly and hopfully. Short stroll to shops, cafes and pools. Weather wasn't to best,but still had a great time. Was nice to wake up to snow over night. Would definitely go back.
Stayed 1 night in Oct 2024

8/10 Good

Fiona

Stayed 2 nights in Sep 2024

8/10 Good

Anna

Liked: Property conditions & facilities
Charming
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
It was a lovely stay however I feel it should be more wheel chair accessible or have some sort of alternative for the stairs.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great valve for money.
Stayed 1 night in Sep 2024

6/10 Okay

Paul

Liked: Cleanliness, amenities
Took me 20 minutes to find the studio apartment after poor directions were given at the front desk
Stayed 1 night in Sep 2024

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely old hotel with beautiful grounds. The location was excellent, the staff were friendly and it was nice an quiet
Stayed 1 night in Sep 2024

8/10 Good

Margaret Ruth

Comfortable stay
Enjoyed a comfortable stay with close proximity to hot pools and cafes. Enjoyed the happy hour for drinks and free continental breakfasts too. Hotel has lovely grounds and an attractive setting.
Stayed 2 nights in Sep 2024

8/10 Good

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were really helpful assisting my husband with disability issues. In that respect we were disappointed however that there was no lift to carry heavy luggage. The garden setting is lovely and quiet, set well off the street.
Stayed 1 night in Sep 2024

10/10 Excellent

Anika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Property was a graat location
Stayed 1 night in Aug 2024

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
Very rundown, poor service
Stayed 2 nights in Sep 2024

10/10 Excellent

Abbey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel is dated but you really couldnā€™t fault how clean the room was and the service we received from the staff. Location is amazing just parked the car up and walked everywhere with our 3 year old. Would definitely book again. Price was reasonable also.
Stayed 1 night in Aug 2024