8/10 Good
Verified traveller
2 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a good choice for those who want to be close to the Old Town and is very near the Train Street and in walking distance to Presidential Palace and HCM Mausoleum.
The staff in the property were an absolute gem. Polite and they couldn’t do enough for us. We were given a welcome drink on arrival and also offered a complimentary drink on the rooftop bar. The rooms were boutique style — clean and functional but not necessarily modern. The swimming pool was small but cute but could get full at times — best to go first thing in the morning if you want it quiet. The spa massages were excellent and affordable.
The balcony in the bedroom was a disappointment however. It is nothing more than a ledge which could be nice for smokers but for others I’d not bother paying the extra for it.
All in all, good hotel where the staff are the best thing about it. However, a sour taste on checkout was a small penalty fee imposed which was regrettable and unnecessary.
In sum, it makes the best of what it has and is affordable and well located. Good choice for a few nights in Hanoi.
Verified traveller
Stayed 4 nights in Sep 2024
