Ratings based on 386 Verified Reviews
Real reviews from guests who’ve stayed
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 24 Sep. 2024 on Expedia
We love this property. It’s right in the middle of the best food options and the staff are amazing. The property is well kept, clean and the beds are very comfortable. The rates are very affordable as well
by A verified traveller from ISKANDAR PUTERI
Posted 7 Sep. 2024 on Expedia
Clean room. Friendly staff and fast response and service when there is a problem in the room
by A verified traveller
Posted 2 Sep. 2024 on Expedia
Just close to 36 pho phuong
by A verified traveller
Posted 31 Aug. 2024 on Expedia
Friendly staff and service. Big rooms and bed. Amenities might need to be upgraded.
by A verified traveller
Posted 22 Aug. 2024 on Expedia
Great location! Right in the middle of everything. Wonderful staff! I’m always impressed when the staff can remember your name.
by A verified traveller
Sean O
Posted 27 Jul. 2024 on HotelsHotel booked was under renovation with massive drilling works from 5am till 5pm
Suggested I move to sister hotel which I did
Sister hotel the tv did not work, I said ok let’s move in as I needed to have shower and meet people
After resetting tv multiple times they brought in technician and I said I only had a few minutes before I shower and head out
Translating did not work and I asked them to leave so I could get ready
Staff assured me it would be fixed by the time I came back, it was not
They ended up moving me to a double single bed room rather than a king bed room
Still no English news channels as written in their hotel guide
The staff were nice and helpful as possible, this was a huge management fail
Breakfast was not as good as other reviews say either and restraints is not open after breakfast
by A verified traveller
Posted 5 Jul. 2024 on Expedia
We booked the room because it had a terrace. Unfortunately it was unusable because of the construction in the neighbouring house it was full of dust, but overall the room was much nicer on the pictures than in reality.
by A verified traveller
Perfect hotel for groups and families
Posted 18 Jun. 2024 on HotelsExcellent location in Hanoi old quarter. Walkable to many tourist spots including train street . Literally 100s of eating and shopping options right outside. Easy access to airport as well. Great friendly staff, clean luxurious, well maintained, stylish rooms.
Lee even helped me with forex at a great rate.
by A verified traveller
Posted 29 Mar. 2024 on Expedia
by A verified traveller
Posted 25 Mar. 2024 on Expedia