Ratings based on 386 Verified Reviews

Real reviews from guests who’ve stayed
4.6 out of 5
90% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 24 Sep. 2024 on Expedia
We love this property. It’s right in the middle of the best food options and the staff are amazing. The property is well kept, clean and the beds are very comfortable. The rates are very affordable as well
5 out of 5
by A verified traveller from ISKANDAR PUTERI

Posted 7 Sep. 2024 on Expedia
Clean room. Friendly staff and fast response and service when there is a problem in the room
3 out of 5
by A verified traveller

Posted 2 Sep. 2024 on Expedia
Just close to 36 pho phuong
4 out of 5
by A verified traveller

Posted 31 Aug. 2024 on Expedia
Friendly staff and service. Big rooms and bed. Amenities might need to be upgraded.
5 out of 5
by A verified traveller

Posted 22 Aug. 2024 on Expedia
Great location! Right in the middle of everything. Wonderful staff! I’m always impressed when the staff can remember your name.
1 out of 5
by A verified traveller

Sean O

Posted 27 Jul. 2024 on Hotels
Hotel booked was under renovation with massive drilling works from 5am till 5pm Suggested I move to sister hotel which I did Sister hotel the tv did not work, I said ok let’s move in as I needed to have shower and meet people After resetting tv multiple times they brought in technician and I said I only had a few minutes before I shower and head out Translating did not work and I asked them to leave so I could get ready Staff assured me it would be fixed by the time I came back, it was not They ended up moving me to a double single bed room rather than a king bed room Still no English news channels as written in their hotel guide The staff were nice and helpful as possible, this was a huge management fail Breakfast was not as good as other reviews say either and restraints is not open after breakfast
3 out of 5
by A verified traveller

Posted 5 Jul. 2024 on Expedia
We booked the room because it had a terrace. Unfortunately it was unusable because of the construction in the neighbouring house it was full of dust, but overall the room was much nicer on the pictures than in reality.
5 out of 5
by A verified traveller

Perfect hotel for groups and families

Posted 18 Jun. 2024 on Hotels
Excellent location in Hanoi old quarter. Walkable to many tourist spots including train street . Literally 100s of eating and shopping options right outside. Easy access to airport as well. Great friendly staff, clean luxurious, well maintained, stylish rooms. Lee even helped me with forex at a great rate.
1 out of 5
by A verified traveller

This traveller left a rating score only Posted 29 Mar. 2024 on Expedia
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 25 Mar. 2024 on Expedia