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Crescendo Urban Stay

4.0 star property
Aparthotel with free valet parking, a short walk to West Lake
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crescendo Urban Stay

Premium bedding, pillow-top beds, individually decorated
Grand Apartment
Grand Apartment
Front of property
Premium bedding, pillow-top beds, individually decorated

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Washer
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
339 Au Co street, Tay Ho district, Hanoi, Hanoi, Hanoi, 100000
  • West Lake
    7 min walk
  • Ho Tay Water Park
    12 min walk
  • Lotte Mall Tay Ho
    17 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Room options

View all photos for Executive Apartment

Executive Apartment

Executive Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Apartment

Premium bedding, pillow-top beds, individually decorated

Elite Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment

Premium bedding, pillow-top beds, individually decorated

Superior Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Premium bedding, pillow-top beds, individually decorated

Deluxe Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Apartment

Premium bedding, pillow-top beds, individually decorated

Exclusive Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Apartment

Premium bedding, pillow-top beds, individually decorated

Premium Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Apartment

Premium bedding, pillow-top beds, individually decorated

Signature Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Apartment

Premium bedding, pillow-top beds, individually decorated

Premier Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Apartment

Grand Apartment

Grand Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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In-room dining

The Coolest Aparthotel in Center

Kitchen
Washer
Dryer
Parking included
4.2 out of 5, Very good, (5)
The price is NZ$69
for 1 night
includes taxes & fees
7 Jan - 8 Jan
The Coolest Aparthotel in Center

About the area

Hanoi

At Crescendo Urban Stay you'll be within just a 15-minute stroll of West Lake and Ho Tay Water Park. Highlights at this aparthotel include free valet parking, and in-room kitchens and washers/dryers. .Each apartment is soundproofed and features free WiFi, free wired Internet and a fireplace. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and slippers, while a pillowtop bed and premium bedding invite a good night's rest. A balcony, a sitting area and a Smart TV are also available. .This business-friendly aparthotel offers free WiFi in public areas, a free food/drink shopping service and concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and dry cleaning/laundry services. Full breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 4-property class Tay Ho aparthotel include Quan Chuong Gate and Hoan Kiem Lake.
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What's nearby

  • West Lake - 7 min walk
  • Ho Tay Water Park - 12 min walk
  • Ho Chi Minh Mausoleum - 5 min drive
  • Hoan Kiem Lake - 6 min drive
  • Hanoi Old Town Night Market - 7 min drive

Getting around

  • Ga Co Loa Station - 13 min drive
  • Hanoi Long Bien Station - 15 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • ‪Anh Hoa Restaurant - ‬7 min walk
  • ‪Docker's Pub - ‬10 min walk
  • ‪Cousins - ‬11 min walk
  • ‪Story Coffee - ‬4 min walk
  • ‪KOCO Social House - ‬10 min walk

About this property

Crescendo Urban Stay

Aparthotel with free valet parking, a short walk to West Lake
Crescendo Urban Stay offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi and wired Internet are free in public spaces. The business-friendly Crescendo Urban Stay also features laundry facilities, dry cleaning/laundry services, and a complimentary food/drink shopping service. Limited free parking is available on a first-come, first-served basis.

This 4-star Hanoi aparthotel is smoke free.

  • 19 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Locker space
Crescendo Urban Stay offers 19 air-conditioned accommodations with fireplaces and washers/dryers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes desks and kitchen islands. Pillowtop beds feature premium bedding. A pillow menu is available. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, designer toiletries and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Smart televisions are featured in guestrooms. Additionally, rooms include a hairdryer and free toiletries. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site
  • Free valet parking on site
  • Limited on-site parking (max 3 spaces per unit)
  • Onsite parking options include a garage and a carport

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen island
  • Microwave
  • Paper towels
  • Refrigerator
  • Water dispenser

Dining

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: VND 80,000 for adults and VND 50,000 for children

Bedrooms

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Communal living room
  • Fireplace
  • Separate sitting area

Entertainment

  • 50-inch Smart TV

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Area rug in room
  • Hardwood flooring in room
  • No lift
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free grocery shopping service
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Lockers
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 19 units
  • Cleaning products are eco-friendly
  • Connecting units available
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 AM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

The property charges 2 per cent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: VND 500000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately VND 80000 for adults and from VND 50000 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPay
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments and PayPay. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crescendo Urban Stay Hanoi
Crescendo Urban Stay Aparthotel
Crescendo Urban Stay Aparthotel Hanoi

Frequently asked questions

What is the cancellation policy at Crescendo Urban Stay?

Crescendo Urban Stay offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Crescendo Urban Stay?

Yep, Crescendo Urban Stay has a free self car park and free valet parking. Onsite parking is limited (max 3 spaces per unit).

Does Crescendo Urban Stay have a waterslide?

No, there is no waterslide at Crescendo Urban Stay, but Ho Tay Water Park is a short 12-minute walk away.

Is Crescendo Urban Stay family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Crescendo Urban Stay is a hit with families.

Does Crescendo Urban Stay serve breakfast?

Yeah, full breakfast is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Crescendo Urban Stay?

No, Crescendo Urban Stay does not offer an airport shuttle service.

What time are check-in & check-out at Crescendo Urban Stay?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Crescendo Urban Stay?

No, pets are not allowed.

Crescendo Urban Stay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 23 out of 32 reviews" "
Rating 8 - Good. 4 out of 32 reviews" "
Rating 6 - Okay. 2 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

9.4/10

Cleanliness

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Solius Ingrid

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was probably the best hotel experience I have had during my many solo travels in Asia. The staff, facilities, and amenities were top-notch. Me and my friend were with 2 small kids but they took care of us very well. They made our stay very pleasant ..
Stayed 1 night in Sep 2024

10/10 Excellent

Linh

Its clean!! and TV is smart one, which is plus
Stayed 1 night in May 2024

10/10 Excellent

Kim Tuy?n

Business traveller
Liked: Amenities
The building is new, the apartment is nice, modern and fully furnished. I like this decoration, both of living room and bedroom is bright because of big glass door. I think its best place with that price.
Stayed 1 night in Apr 2024

6/10 Okay

Violette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property was lovely, room was lovely, area around the property not so lovely. Road works right outside the hotel making around the hotel very very muddy. Hotel is just off a very busy road so it gets very noisy. There are dogs barking all around at all hours, there was multiple cockerels outside our bedroom window waking us up at 2am and 5am every morning for a week, so no sleep was had. The walls are paper thin and we had a family next to us that insisted on keeping the front door open while their screaming child was awake all night. Other than all that above, there are some restaurants within a 10 minute walk but you have to get a cab into the city as it’s over an hour walk. Towels provided in the room are tiny, not proper bath towels and there aren’t any proper kitchen equipment. No washing powder provided even though there’s a washing machine in every room, nothing to dry your plates after they’ve been washed, cutlery wise - the two of us had 2 forks, 1 spoon and 1 knife between us to eat dinner with some nights (taking turns who used the knife) Would stay closer in the city next time, or request a higher floor to try and get some sleep away from the animals.

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment. Staff was nice. There was road construction while we were there so that was a bit loud. Would stay here again
Stayed 7 nights in Jan 2024

8/10 Good

Sean

Travelled with group
Liked: Cleanliness, property conditions & facilities
The property was nicely appointed, with excellent facilities. It was near a busy road and a bit noisy, with a Cockerell waking you at 5am
Stayed 1 night in Jan 2024

2/10 Terrible

Marcela

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is new construction, and the reception area is not yet complete. Near the West Lake, it is a 10 minute walk to coffee shops and restaurants, yoga studios, and small shops. Hanoi in general is a very noisy city, with constant road traffic. We slept well and soundly, but plan on waking up early simply due to the hustle and bustle of the city that starts before 7 am. Our room was immaculate and very comfortable. We would definitely stay here again. Given that we have also stayed in the Historic quarter, I have to say I preferred this location as it is a bit more tranquil and you can easily hail a GRAB to get to the tourist areas. I had the misfortune of losing my cell phone as I entered the taxi in front of the hotel in the morning. After informing the reception team, they were able to trace who found the phone in the street by looking at the high definition security camera feed. My phone was then returned to me that evening. The staff went over and beyond to assist in this situation, and I cannot thank them enough.
Stayed 5 nights in Nov 2023

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
This hotel is not what the pictures appear as from the outside. I arrived very late after landing and my driver and I both could not tell this was the correct location; it literally looks like an abandoned building from the outside. After finally confirming it was real, I got checked in and went to room. Room was fine, mostly like the pictures. View isn’t anything to write home about, your view will be a busy road and a dark, dirty alley. This property should really be more upfront about the amount of construction happening in the building. The outside is filthy and the first floor is a construction zone and equally as filthy. Overall, I was okay enough with it to stay for the week as I booked but I was tempted to change hotels. I would not stay here next visit, however.
Stayed 7 nights in Oct 2023

4/10 Poor

Kwok Keung

Liked: Cleanliness
Disliked: Property conditions & facilities
Air conditioner is fault. I need ask several times to exchange
Stayed 1 night in Oct 2023

8/10 Good

sharmaake

Okei for short stay
Stayed 3 nights in Jul 2024

6/10 Okay

Mehrnosh

Stayed 2 nights in Mar 2024

8/10 Good

Geneviève

Stayed 1 night in Dec 2023

10/10 Excellent

Chang Yi

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Rino

Stayed 4 nights in Dec 2023

10/10 Excellent

M Apartment

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best reception service in my life, I would recommend 10/10. We got help with laundry. Recommendations for exchanging money and sightseeing. They organized two amazing, two day long trips for us. The two receptionists that we met talked well in English. They were polite and friendly. They went extra mile and called different locations and services for us, f.e. reserved tickets to the water pupet theater. The room was clean and spacious. AC worked without any problem. There was always some water and tee in the room. There is a vegan restaurant on 1&2nd floor and city view rooftop cafe on 9th floor, The food was really tasty. Could not ask for more. The hotel is located on main road lead from city center to Hanoi airport.

10/10 Excellent

Crescendo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely excellent location near the old quarter. Staff go above and beyond to help foreign guests and are so helpful in helping with where to eat and what to do. Rooms are very spacious and clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Hoang

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My girlfriend and I experienced great service while staying here. The receptionist gave us great recommendations, allowed us to leave our luggage there after we had checked out so we could explore more, and were very accommodating to all our requests. Hotel is located near Westlake, rooms are simple but good and there is room service every day. Highly recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Myrcella

Liked: Cleanliness, amenities, property conditions & facilities
Vacationed in Hanoi for one week and decided to stay at this hotel for 1 night. I didn't go wrong. First impressions are important to me and this place didn't disappoint, the location is less than one hour from the airport, close to a wide array of restaurants and shops. The hotel is posh, clean and comfortable, the bed was one of the most comfortable beds I ever found in a hotel and the view of the city was worth every penny. I stayed in the 1 bedroom apartment with balcony on 6th floor which was quite spacious with plenty of storage space and conveniences. The property boasts spectacular views, The most important thing to mention is the customer service, every single person I encountered was friendly, polite, helpful and efficient. I am looking forward to my return.

10/10 Excellent

Agustin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The beautiful location is designed around West Lake so it is quite cool, cozy rooms, a spacious vegan restaurant, and a rooftop cafe on 9th floor. The hotel is an ideal place for you to experience good services when coming to Hanoi.

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The room we booked was a 1-bedroom apartment, Complete with kitchen and laundry. It was also very clean and comfortable. I was a little concerned about being able to find vegetarian foods, but lucky me, there was a vegan restaurant in this hotel. The hotel also offers a litte grocery store in the basement, they make it easy!

10/10 Excellent

Margaery

Stayed 1 night in Sep 2023

10/10 Excellent

Nguyen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location. The room is clean, the facilities are brandnew. Food is decent. The service staff was generally ok.
Stayed 1 night in Sep 2023

10/10 Excellent

Kim Tuy?n

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s very nice building, apartment brand new, lot of light with balcony, good location, reception very helpful! I will recommend to our friends Thank you so much!
Stayed 1 night in Sep 2023