Ratings based on 171 Verified Reviews
Real reviews from guests who’ve stayed
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 16 Aug. 2024 on Expedia
Great hotel, especially for the price. Lovely and very helpful staff. Very close to the airport, which is where the closest ATMs are.
Comment from Hotel Management
16 Aug. 2024 by Mr.Hanh, Hotel Management
Dear Sir/Madam, we thank you for taking the time to share your experience of your recent stay at our hotel. It is our pleasure to know that you had a pleasant time at our hotel. Because our goal is to make every guest's stay enjoyable by providing excellent service. We are happy to know that their efforts have been appreciated, your feedback is very important to us. It will be our motivation to strive to surpass more. Once again, we appreciate the work that you have done in sharing your review. We look forward to welcoming you again.
by A verified traveller
Posted 15 Jul. 2024 on Expedia
Comment from Hotel Management
18 Jul. 2024 by Manager , Hotel Management
Dear sir, Thank you very much for sharing your experience with us regarding your recent stay. We are very happy to hear that you had a comfortable stay with us, because our goal is to make every traveler's stay enjoyable by providing excellent service. We are glad that their efforts are recognized. Your response to the review is very important to us, and it motivates us to do our best. Thank you again for taking the time to share your review with us. We look forward to welcoming you again in the future
by A verified traveller
Genuine Vietnamese warmth
Posted 26 Apr. 2024 on HotelsA poor transportation decision found me at Hanoi airport at 1:00 am, and I'd Googled 24 hour check-in hotels in the vicinity. Booked Family Transit but wasn't sure if the Front Desk would still be open, so I used the Hotels.com chat with an agent to confirm. Hain waited up for me, and with minimal processing, i had a roof and a bed. Place was clean, spacious, and the perfect tonic. I slept well, was greeted with a coffee and a smile in the morning, and a taxi was soon arranged at a favourable price for my onward trip into Hanoi. Wonderful, and if he ever builds an infinity pool on the roof ... 👍
Comment from Hotel Management
29 Apr. 2024 by Family transit hotel , Hotel Management
Thank you so much, good luck for you
by A verified traveller
Posted 11 Sep. 2023 on Expedia
There is no staff to handle the problem.
No Cleaning
No hygiene
Comment from Hotel Management
11 Sep. 2023 by A, Hotel Management
Thank you for your contribution but maybe you are wrong somewhereOur hotel reception staff is available 24/7There must be some confusion and we hope to have the opportunity to serve you at our hotel soon.
by A verified traveller
Posted 24 Jan. 2023 on Hotels
by A verified traveller
Clean and efficient
Posted 15 Dec. 2022 on HotelsGood place to stay, close to the airport
Comment from Hotel Management
15 Dec. 2022 by +84 982845688, Hotel Management
Thank you for your choiceWishing you a lot of health, joy and luckhope to welcome you soonthank
by A verified traveller
Ok for a night's stay
Posted 15 Mar. 2020 on HotelsMy friends and I needed a room to sleep before our flight, so this fit the bill. I would've recommend it if you're used to slightly nicer hotels. I love the country feel of the location though. The window looked out to lots of green grass.
Comment from Hotel Management
4 May 2020 by Family hotel, Hotel Management
Thank you
by A verified traveller
Posted 4 Feb. 2020 on Expedia
If You really need to stay close to the airport consider stay here but if you can avoid it, stay elsewhere..
Comment from Hotel Management
11 Feb. 2020 by Family hotel, Hotel Management
Thank you so much
by A verified traveller from Kailua Kona, HI
Posted 8 Nov. 2019 on Expedia
Properly priced at $12. Not a lot more to say. Much better than most hostels, quick nap before flight.
Comment from Hotel Management
21 Nov. 2019 by Family Transit hotel, Hotel Management
Thank you so much, we will try harder :)
by A verified traveller
Posted 30 Sep. 2019 on Expedia
Not easy to locate. Figure all that out b4 you land.
Staff very helpful with next day transportation.
Breakfast was good.
Comment from Hotel Management
3 Oct. 2019 by Family Transit hotel, Hotel Management
Thanks for your feedback