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Hanoi Victor Gallery Hotel & Spa

4.0 star property
Beaux Arts Hanoi hotel connected to a shopping centre, a quick walk to Hanoi Old Town Night Market

Photo gallery for Hanoi Victor Gallery Hotel & Spa

Panoramic Room, 1 King Bed, Balcony, City View
Bar (on property)
Reception
Shower, designer toiletries, hair dryer, bathrobes
Business centre

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
95 Hang Gai Streets, Old Quarter, 93-95B 11, Hanoi, 100000
  • Hanoi Old Town Night Market
    ‪4 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Family Room, Connecting Rooms, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Family Room, Connecting Rooms, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Pillow-top bed
  • 49.6 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Victor suite room with Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Victor suite room with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King double room with city view

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

King double room with city view

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Balcony, City View

Panoramic Room, 1 King Bed, Balcony, City View

Panoramic Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room, 1 King Bed, Bathtub, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Honeymoon Room, 1 King Bed, Bathtub, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room (Internal window)

Classic Double or Twin Room (Internal window)

Classic Double or Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Pillow-top bed
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Pillow-top bed
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

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About the area

Hanoi

You'll be connected to a shopping centre at Hanoi Victor Gallery Hotel & Spa, and within a short 5-minute stroll of Hoan Kiem Lake Weekend Walking Street and Hanoi Old Town Night Market. Highlights at this family-friendly hotel include a full-service spa, a restaurant and free buffet breakfast. .A relaxing visit to Victor Beauty Spa can include deep-tissue massages, Swedish massages and mani/pedis. The family restaurant, Victor Family restaurant, is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Business travelers can take advantage of a meeting room, a business centre, and limo/town car service. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Old Quarter hotel include St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre.

What's nearby

  • Hoan Kiem Lake - 4 min walk - 0.4 km
  • Hanoi Old Town Night Market - 4 min walk - 0.4 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Opera House - 17 min walk - 1.4 km

Getting around

  • Hanoi Long Bien Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk
  • ‪Met Restaurant - ‬2 min walk
  • ‪Phở Bưng - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk
  • ‪Captain Sky Bar - ‬1 min walk

About this property

Hanoi Victor Gallery Hotel & Spa

Beaux Arts Hanoi hotel connected to a shopping centre, a quick walk to Hanoi Old Town Night Market
Hanoi Victor Gallery Hotel & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A business centre, a meeting room, and limo/town car service are available. Spa services, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Hanoi Victor Gallery Hotel & Spa. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Victor Gallery Hotel & Spa was completed in December 2022.

Smoking is allowed in designated areas at this Beaux Arts Hanoi hotel.

  • 1 building
  • 39 guestrooms or units
  • 10 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Locker space
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hanoi Victor Gallery Hotel & Spa offers 39 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Victor Beauty Spa has 1 treatment room. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is open daily.

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Parking on site (VND 10 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception (select days)
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Victor Family restaurant

Things to do

  • Art gallery
  • Books
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • On a lake

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Victor Gallery Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 699000.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1777777
  • New Year's Day (1 January) Gala Dinner per adult: VND 1777777
  • New Year's Day (1 January) Gala Dinner per child: VND 999999 (up to 9 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: VND 1777777
  • Valentine's Day (14 February) Gala Dinner per child: VND 999999 (up to 9 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 299000 (up to 5 years old)
  • Self-parking fee: VND 10 per day
  • Rollaway bed fee: VND 699000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

Property Registration Number +8498567533

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Victor Gallery & Hanoi

Frequently asked questions

What is the cancellation policy at Hanoi Victor Gallery Hotel & Spa?

Hanoi Victor Gallery Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hanoi Victor Gallery Hotel & Spa?

Yep, Hanoi Victor Gallery Hotel & Spa has a self car park for VND 10 per day.

Is there a spa on site at Hanoi Victor Gallery Hotel & Spa?

Yep, Victor Beauty Spa is available for guests. You'll enjoy services like deep-tissue massages.

What makes Hanoi Victor Gallery Hotel & Spa a romantic place to stay?

Couples spa treatments and couples dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hanoi Victor Gallery Hotel & Spa.

Is Hanoi Victor Gallery Hotel & Spa family-friendly?

You bet! With amenities such as children's meals, babysitting services and laundry facilities, it's no surprise that Hanoi Victor Gallery Hotel & Spa is a hit with families.

Does Hanoi Victor Gallery Hotel & Spa serve breakfast?

You bet, complimentary buffet breakfast is offered daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Hanoi Victor Gallery Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hanoi Victor Gallery Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hanoi Victor Gallery Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hanoi Victor Gallery Hotel & Spa?

No, pets and service animals are not allowed.

Hanoi Victor Gallery Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 453 out of 540 reviews
Rating 8 - Good. 30 out of 540 reviews
Rating 6 - Okay. 20 out of 540 reviews
Rating 4 - Poor. 17 out of 540 reviews
Rating 2 - Terrible. 20 out of 540 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very dated, pictures very deceiving. Original booking price inaccurate, “saving price” more realistic for what you get. Wouldn’t spend more than $60 a night on this hotel. However staff were lovely and very helpful so feel bad giving a bad review
Stayed 3 nights in Jan 2025

6/10 Okay

Anuroop, CHICAGO

Travelled with group
Disliked: Staff & service, property conditions & facilities
The hotel is at the center of the city but the rooms TV were not smart and we were also charged for a napkin because of some coloration issues which has never happened to me in the past. I think we could have had a better experience
Stayed 2 nights in Dec 2024

6/10 Okay

Claudia

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property is just run down. Hot water was labeled as cold and cold is hot. Convenient place if you jusy want to stay in Old Hanoi. Bed is down to your ankles and a bit lumpy. Towels were a bit tattered. Front desk tried to accuse us of taking water from the mini bar (which we did not), meanwhile the fridge wasn't even plugged in. Laundry cost was ridiculously high when you could literally go accross the street to get the same service for a fraction of the price.
Stayed 4 nights in Jan 2025

2/10 Terrible

Sabir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property very dirty place in the room roches are everywhere ding area is very dusty un healthy food very basic I’m not feeling good when I check in very looking room and all area feel un comfortable I ask I’m staying here refund me money they said I can’t refund
Stayed 4 nights in Jan 2025

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is dated. The lock on our room was broken and had to be fixed; and safe had to be replaced and was not achored allowing the staff to carry away the old to replace with another. The bed is very uncomfortable (--too firm) without any extra pillows. The staff, however, were very helpful, friendly, and assisted us with directions and car services.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Darren

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The photos on Expedia (and Booking. com) are not all the Victor Gallery Hotel. The Skybar is at their sister hotel on the same road 200 metres away. I feel I was deceived. The hotel is not flash like the photos show. If this hotel was 1/3 of the price I paid I would not be disappointed.
Stayed 2 nights in Dec 2024

8/10 Good

Baolan

Stayed 1 night in Dec 2024

8/10 Good

Sam, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gifford

Liked: Staff & service, amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby was awesome and the rest of the staff was very helpful. Thank you for the great room and service!
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Cy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby was very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Chandni

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff

8/10 Good

Robert

Stayed 4 nights in Oct 2024

2/10 Terrible

Mike

Stayed 3 nights in Oct 2024

6/10 Okay

Ernesto

Stayed 1 night in Oct 2024

6/10 Okay

Roisin

Liked: Staff & service
Disliked: Property conditions & facilities
Excellent location, good value
This hotel had a great location at a great price. The room we stayed in did not match the images on the website. I believe those images are from the sister hotel which is across the road. The rooftop bar is also not at this hotel, it is at the sister hotel across the road. Only a 2 minute walk away. The room was fine. The air conditioning was amazing! The staff were lovely. The room had some parts that needed to be touched up, such as the skirting boards and some parts of the walls were stained but nothing worrying, only aesthetic fixes needed. Overall at this price it was worth it.
Stayed 8 nights in Oct 2024

4/10 Poor

Jessica

Liked: Cleanliness, room comfort
Not like the pictures.
The photos are a bit deceiving. It’s not as nice as the photos. Hotel seems nothing like the pictures. Also, the bar is not located in this actual hotel. It’s at a different hotel. I checked in at 2 PM got escorted to two rooms. None of them were clean housekeeping was still working finally checked in the third room that was already.
Stayed 1 night in Oct 2024

6/10 Okay

Tak Him

Liked: Staff & service
appearance is OK but room decoration looks old and some bad smell due to renovation.
Stayed 1 night in Oct 2024

8/10 Good

Jojie

Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peony was so friendly, helpful and efficient and we were grateful for her English speaking ability. Our arrival was delayed by several hours and the taxi was unable to drop us right outside hotel - the traffic was nuts- Peony appeared out of nowhere and grabbed both our suitcases , wheeled them with is tottering behind, through a million motor bikes and cars back to the hotel. Impressive!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Sabrina

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place had intermittent wifi . Towels were old. Breakfast stale cereal. Good location is a bonus.
Stayed 1 night in Sep 2024