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Oakwood Residence Hanoi

4.0 star property
Aparthotel with free valet parking, a short walk to West Lake

Photo gallery for Oakwood Residence Hanoi

Breakfast served
Balcony
Terrace/patio
Indoor pool
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Outdoor space
The current price is NZ$154
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
No.17, Lane 35, Dang Thai Mai Street, Hanoi, 100000
  • West Lake
    ‪6 min walk‬
  • Ho Chi Minh Mausoleum
    ‪5 min drive‬
  • Hoan Kiem Lake
    ‪7 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

Deluxe Studio, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 2 Single Beds

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Bedrooms (Deluxe)

Fridge, microwave, oven, stovetop

Family Room, 2 Bedrooms (Deluxe)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 2 Bedrooms

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Room, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Hanoi

Oakwood Residence Hanoi puts you in the heart of Hanoi, within just a 10-minute stroll of West Lake and Syrena Shopping Center. Highlights at this aparthotel include a restaurant, an indoor swimming pool and in-room kitchens. .Each apartment is soundproofed and features Smart televisions with digital channels, along with an all-in-one washing machine and dryer, free WiFi and free wired Internet. A kitchen comes with a fridge, a microwave and a stovetop, making in-room dining convenient, and the minibar provides free refreshments. Nice touches to enhance your stay include a soaking tub and a rainfall showerhead, while premium bedding and a down duvet invite a good night's rest. A balcony, a TV and a minibar are also available. .The restaurant, Treat, is open for breakfast. Enjoy the gym, sauna and kids' swimming pool as well as access to free bike hire. Business amenities include 2 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4-property class Tay Ho aparthotel include Hoan Kiem Lake and Ho Chi Minh Mausoleum.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 6 min walk - 0.6 km
  • Ho Chi Minh Mausoleum - 5 min drive - 4.2 km
  • Dong Xuan Market - 6 min drive - 4.5 km
  • Hoan Kiem Lake - 7 min drive - 5.7 km
  • Hanoi Old Town Night Market - 7 min drive - 5.9 km

Getting around

  • Hanoi Long Bien Station - 16 min drive
  • Ga Co Loa Station - 16 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 33 min drive

Restaurants

  • ‪The Eastern & Oriental - ‬7 min walk
  • ‪Le Jardin - French Bistro - ‬6 min walk
  • ‪NYC Pizza - ‬5 min walk
  • ‪La Fiorentina Restaurant 20 Đặng Thai Mai - ‬3 min walk
  • ‪Los Fuegos - ‬7 min walk

About this property

Oakwood Residence Hanoi

Aparthotel with free valet parking, a short walk to West Lake
Oakwood Residence Hanoi offers its guests a kids' pool, an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business centre and 2 meeting rooms.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Oakwood Residence Hanoi. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Hanoi aparthotel.

  • 262 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Dining venue
Oakwood Residence Hanoi offers 262 air-conditioned accommodations with all-in-one washer/dryers and minibars (stocked with some free items). Rooms open to balconies. This individually furnished accommodation includes desk chairs and dining tables. Beds feature down duvets and premium bedding. 43-inch Smart televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Japanese, Vietnamese

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Property amenities

Pool/Spa

  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Family friendly

  • Children's pool
  • Free cot

Restaurants on site

  • Treat

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 150,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Chef service
  • Dining table
  • Free minibar (limited items)

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 43-inch Smart TV with digital channels

Outdoor areas

  • Balcony
  • Terrace
  • Vegetable garden

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • Business centre
  • Desk chair
  • Laptop workspace
  • Office

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: VND 150,000 per pet per day
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free daily newspapers
  • Free local calls
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a business district
  • In the city centre

Things to do

  • Bicycle parking
  • Children's pool
  • Free bicycle rentals
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 262 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Composting
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Individual furnishings
  • No plastic coffee stirrers
  • Reception hall
  • Reusable tableware
  • Soundproofing
  • Vegan dining options
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: VND 150000 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 300000 for adults and from VND 150000 for children
  • Pet fee: VND 150000 per pet, per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Oakwood Residence Hanoi Hanoi
Oakwood Residence Hanoi Aparthotel
Oakwood Residence Hanoi Aparthotel Hanoi

Frequently asked questions

What is the cancellation policy at Oakwood Residence Hanoi?

Oakwood Residence Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oakwood Residence Hanoi?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Oakwood Residence Hanoi on 27 Apr 2025 start from NZ$153.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oakwood Residence Hanoi?

Yep, Oakwood Residence Hanoi has free valet parking.

Does Oakwood Residence Hanoi have a pool?

Oakwood Residence Hanoi has an indoor pool and a kids' pool.

What luxury perks are available at Oakwood Residence Hanoi?

This property features an indoor pool, as well as a soaking tub and premium bedding.

Is Oakwood Residence Hanoi family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Oakwood Residence Hanoi is a hit with families.

Are there hot tubs in the rooms at Oakwood Residence Hanoi?

No, but there are deep-soaking baths in the guestrooms.

Does Oakwood Residence Hanoi serve breakfast?

Yeah, buffet breakfast is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Oakwood Residence Hanoi?

No, Oakwood Residence Hanoi does not offer an airport shuttle service.

Is there a bar or restaurant at Oakwood Residence Hanoi?

Yep, you can grab a meal at Oakwood Residence Hanoi's onsite restaurant.

What time are check-in & check-out at Oakwood Residence Hanoi?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Oakwood Residence Hanoi?

Cats and dogs are welcome at Oakwood Residence Hanoi, with food and water bowls on offer.

Oakwood Residence Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 134 reviews
Rating 8 - Good. 29 out of 134 reviews
Rating 6 - Okay. 3 out of 134 reviews
Rating 4 - Poor. 2 out of 134 reviews
Rating 2 - Terrible. 2 out of 134 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, room comfort
Top choice if you stay at West Lake Hanoi
Stay was fantastic, hotel is clean and food at their restaurant was surprisingly good. The Vietnamese food was really authentic, kudos to the chef. Nice indoor pool with a great view of the lake and quiet neighborhood away from the noisy traffic.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Couldn't Ask for More
Super place, modern and luxurious, tucked away in a quaint location. Wonderful staff. Superb pool and exercise room. Delicious breakfast. Couldn't ask for more
Stayed 1 night in Dec 2024

10/10 Excellent

Stephan

Business traveller
Liked: Cleanliness, room comfort
Stayed 15 nights in Nov 2024

10/10 Excellent

Ee

Liked: Cleanliness, amenities, property conditions & facilities
Nam, Ha and Billy the F&B manager was very helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

hayley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely stay in Hanoi, it was a little far from activities and the old quarter but overall we loved our stay here! Great view, great hosts, highly recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Belva

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Joyce

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent. So kind and helpful at any turn. Highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

anthea kate

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great city hotel! Right near shops, train & restaurants. Clean, big room perfectly suited for our family with four children. Pool area and restaurant were great! Buffet breakfast had lots of options and was a great way to start the day. Lovely hotel, staff were very helpful and accomodating.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alfio

Travelled with family
Liked: Cleanliness, room comfort
A Perfect Stay at Oakwood Residence, Hanoi
My family and I (2 adults 3 teens) recently stayed at Oakwood Residence in Hanoi, and it exceeded all my expectations. The location is fantastic, within close walking distance to charming lakeside restaurants and bars, convenience stores, and shopping areas. It's ideal for anyone looking to explore the vibrant city life of Hanoi. The building itself is run like a top-notch hotel, complete with a concierge and doorman who made every entrance and exit seamless. The facilities are outstanding, with a great on-site restaurant, a large indoor swimming pool, gym, sauna, and steam room located on the top level. The rooms are super modern and impeccably clean, providing all the comforts and amenities of home. The apartment was equipped with a washing machine and dryer, modern appliances, and a full kitchen, making longer stays incredibly convenient and comfortable. The staff were absolutely amazing – knowledgeable, professional, and incredibly friendly. Their attentiveness and willingness to help made my stay even more enjoyable. I highly recommend Oakwood Residence for anyone visiting Hanoi, whether for a holiday or a longer-term stay. If I were to live in Hanoi, this would undoubtedly be my choice of residence. I cannot recommend it more!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Chun Yin Kevin, Singapore

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quiet location with local food options
Stayed 3 nights in May 2024

10/10 Excellent

Manfred

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Yon

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was fantastic but this running area was a little bit congested and difficult to navigate on foot. Overall, it was a fantastic stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's quite far from shopping and the city centre but the apartment is very nice, would stay there again
Stayed 3 nights in Jan 2024

10/10 Excellent

Sukhyang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Jungeun

Liked: Cleanliness, amenities, property conditions & facilities
Good service and cleanness
Stayed 3 nights in Dec 2023

10/10 Excellent

Kam Tim

Liked: Cleanliness, amenities, property conditions & facilities
The view is very good and environment is quiet and comfortable. Will go again .
Stayed 2 nights in Dec 2023

8/10 Good

LAURA

Liked: Cleanliness, amenities, property conditions & facilities
Odd location seemingly tucked into an alley. But the building was very nice, as was my room. Only glitch was a bizarre sound of water rushing through the ceiling over my bed. Presume it was from a shower above, but the sound was very loud and weirdly in the main/bedroom as opposed to bath. Nice little bananas were welcomed as I arrived after restaurant and bar closed.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An amazing property to stay at. We came here after a couple days in old town area and it was nice to have a modern luxury hotel that had great amenities. Rooftop pool was awesome for the family to enjoy. Staff were all friendly and very helpful. Would recommended this property and would stay here again!
Stayed 3 nights in Nov 2023

8/10 Good

LEI HUI

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
services
Stayed 3 nights in Oct 2023

8/10 Good

William

Stayed 1 night in Jun 2023