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Somerset West Point Hanoi

4.0 star property
Family-friendly aparthotel with 2 restaurants and free local area shuttle

Photo gallery for Somerset West Point Hanoi

Reception
Front of property - evening/night
Executive lounge
Executive Room, 4 Bedrooms | Private kitchen
Executive Apartment, 3 Bedrooms | Room amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
  • Pool
  • Room service
The current price is NZ$186
includes taxes & fees
12 Mar - 13 Mar

Explore the area

Map
No.2 Tay Ho Road, Hanoi
  • West Lake
    ‪6 min walk‬
  • Ho Tay Water Park
    ‪17 min walk‬
  • Tran Quoc Pagoda
    ‪3 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Room amenity

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Washing machine
  • 96 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Room amenity

Deluxe Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Washing machine
  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Washing machine
Clothes dryer
Hairdryer
  • 38.0 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 3 Bedrooms

Executive Apartment, 3 Bedrooms | Room amenity

Executive Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Washing machine
  • 151 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms | Room amenity

Premier Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Washing machine
  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room, 4 Bedrooms

Executive Room, 4 Bedrooms | Private kitchen

Executive Room, 4 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Washing machine
  • 180 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Single Beds

Similar properties

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Oakwood Residence Hanoi

  • Pool
  • Kitchen
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (132)
The price is NZ$197
for 1 room
includes taxes & fees
19 Mar - 20 Mar
Oakwood Residence Hanoi

About the area

Hanoi

A family-friendly stay in Hanoi awaits you at Somerset West Point Hanoi. Within just a 10-minute stroll, you'll find West Lake and Syrena Shopping Center. Highlights at this aparthotel include 2 restaurants, and in-room kitchens and dryers. .You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, free wired Internet and a separate bath and shower. A kitchen comes equipped with a fridge, a microwave and a stovetop, and room service is also available. Nice touches to enhance your stay include slippers and free toiletries. Free local calls, free bottled water and a safe are also available. .At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, free kids' club, 24-hour gym and sauna. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 9:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4-property class Tay Ho aparthotel include Hoan Kiem Lake and Ho Chi Minh Mausoleum.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 6 min walk - 0.6 km
  • Ho Chi Minh Mausoleum - 4 min drive - 4.0 km
  • Hoan Kiem Lake - 6 min drive - 5.5 km
  • Hanoi Old Town Night Market - 6 min drive - 5.7 km
  • St. Joseph's Cathedral of Hanoi - 7 min drive - 6.1 km

Getting around

  • Hanoi Long Bien Station - 11 min drive
  • Ga Co Loa Station - 14 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 27 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Yutaka - ‬3 min walk
  • ‪Al Sultan - ‬2 min walk
  • ‪Spicy Pho Bay - ‬1 min walk
  • ‪Nho’ 162 - ‬1 min walk

About this property

Somerset West Point Hanoi

Family-friendly aparthotel with 2 restaurants and free local area shuttle
Somerset West Point Hanoi offers its guests a kids' pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a complimentary children's club, and concierge services are also featured at the family-friendly Somerset West Point Hanoi. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Hanoi aparthotel is smoke free.

  • 284 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Kid's club (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Somerset West Point Hanoi offers 284 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Area shuttle
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free children's club
  • Free cot
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 283,500 for adults and VND 141,750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Rollaway/extra bed: VND 750,000 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Fee: VND 577,500 per pet per night
  • Food and water bowls

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free bottled water
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In an entertainment district

Things to do

  • 24-hour gym
  • Children's pool
  • Free bicycle rentals
  • Free children's club

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 100% renewable energy
  • 25 floors
  • 284 units
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Recycling
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: VND 577500 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 750000.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 283500 for adults and from VND 141750 for children
  • Airport shuttle fee: VND 924000 per vehicle (one-way)
  • Pet fee: VND 577500 per pet, per night
  • Rollaway bed fee: VND 750000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 6 AM to 10 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Somerset West Point Hanoi Aparthotel
Somerset West Point Aparthotel
Somerset West Point
Somerset West Point Hanoi Hanoi
Somerset West Point Hanoi Aparthotel
Somerset West Point Hanoi Aparthotel Hanoi

Frequently asked questions

What is the cancellation policy at Somerset West Point Hanoi?

Somerset West Point Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Somerset West Point Hanoi?

As of 5 Mar 2025, prices found for a 1-night stay for 2 adults at Somerset West Point Hanoi on 12 Mar 2025 start from NZ$186.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Somerset West Point Hanoi?

Yep, Somerset West Point Hanoi has a free self car park.

Does Somerset West Point Hanoi have a pool?

Somerset West Point Hanoi has an outdoor pool and a kids' pool. The pool is open 6 AM to 10 PM.

Does Somerset West Point Hanoi have a waterslide?

No, there is no waterslide at Somerset West Point Hanoi, but Ho Tay Water Park is a short 17-minute walk away.

What luxury perks are available at Somerset West Point Hanoi?

Somerset West Point Hanoi features an outdoor pool, a steam room and 2 restaurants.

Is Somerset West Point Hanoi family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Somerset West Point Hanoi is a hit with families.

Does Somerset West Point Hanoi serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:30 AM to 9:00 AM.

Is there a free airport shuttle available at Somerset West Point Hanoi?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Somerset West Point Hanoi?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Somerset West Point Hanoi?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Somerset West Point Hanoi?

Cats and dogs are welcome at Somerset West Point Hanoi, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.

Somerset West Point Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 144 out of 199 reviews
Rating 8 - Good. 43 out of 199 reviews
Rating 6 - Okay. 8 out of 199 reviews
Rating 4 - Poor. 2 out of 199 reviews
Rating 2 - Terrible. 2 out of 199 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, room comfort
Great stay
Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, amenities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice big room and very clean. It will be much better when the road work is finished.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, good customer service
Stayed 1 night in Dec 2023

10/10 Excellent

Natasha

Business traveller
Liked: Cleanliness, room comfort
Great value for money hotel in Hanoi
I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time.
Stayed 1 night in Dec 2023

10/10 Excellent

Adriana, Carpinteria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice and clean. Just the construction around the property was not good.
Stayed 3 nights in Nov 2023

10/10 Excellent

Trung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days.
Stayed 6 nights in Aug 2023

8/10 Good

Yen Yuin

Travelled with family
Liked: Cleanliness, room comfort
The place is comfortable and clean
Stayed 2 nights in Dec 2022

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Zachary

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located near the main roads and busy street. Roadway noise is still bearable. There were 2 convenient stores, a small shopping center near the property makes grocery shopping easier. All are within walking distances. The downside of the property is the Soundproof of the room. Had a noisy neighbors who were party till midnight.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
They have good restaurant and pool however could have the maintenance and shuttle schedule announced ahead of time and online. Need to have their own service desk email address for communication
Stayed 3 nights in May 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Wai Yi

Disliked: Cleanliness, staff & service, room comfort
4 rooms for 8 people. But there are only 6 sets of toiletries. Also not every room had slippers and laundry bags. The staff is not helpful with air-conditioners setting.
Stayed 1 night in Apr 2019