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The Oriental Jade Hotel

5.0 star property
Luxury Hanoi hotel in Old Quarter with a full-service spa

Photo gallery for The Oriental Jade Hotel

Infinity pool
Room
Food and drink
Room
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Spa
  • Gym

Explore the area

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000
  • Hoan Kiem Lake
    ‪3 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Hang Gai Street
    ‪4 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Oriental Pearl Twin

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Pearl Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Free extra futon mattress
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Oriental Emerald

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Emerald

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View

Diamond Church View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View

Sapphire Old Quarter View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Jade Terrace City View

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Ruby City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room

Gem Suite Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Pearl Connecting

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Pearl Connecting

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Emerald Connecting

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Emerald Connecting

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 150 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Emerald Twin

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Emerald Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Rooftop pool

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, (340)
The price is NZ$326
for 1 room
includes taxes & fees
9 Mar - 10 Mar
GRAND HOTEL du LAC Hanoi

About the area

Hanoi

A luxury stay in the heart of Hanoi awaits you at The Oriental Jade Hotel. You'll be within steps of St. Joseph's Cathedral of Hanoi and within a short 5-minute stroll of Hoan Kiem Lake. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to O' Signature Spa can include hot stone massages, Thai massages and reflexology along with access to the sauna and hot tub. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers. Business amenities include 2 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of airport pick-up service. .Places within a 15-minute walk of this 5-property class Old Quarter hotel include Thang Long Water Puppet Theatre and Dong Xuan Market.

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • St. Joseph's Cathedral of Hanoi - 3 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Dong Xuan Market - 12 min walk
  • Hanoi Opera House - 13 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Càfê RuNam - ‬2 min walk
  • Pepperonis

About this property

The Oriental Jade Hotel

Luxury Hanoi hotel in Old Quarter with a full-service spa
The Oriental Jade Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. A children's pool, spa services, and a terrace are also featured at the luxury The Oriental Jade Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 5-star Hanoi hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 12 levels
  • Built in 2019
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

O' Signature Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift (100 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (80 centimetre wide)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free extra futon
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Oriental Jade Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1200000 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 600000 for adults and from VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night
  • Bed sheets available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 0106639879. This property accepts Visa, Mastercard, Discover, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at The Oriental Jade Hotel?

The Oriental Jade Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at The Oriental Jade Hotel?

Yep, O' Signature Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does The Oriental Jade Hotel have a pool?

Yep, and guests love it! The Oriental Jade Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes The Oriental Jade Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Oriental Jade Hotel.

Does The Oriental Jade Hotel serve breakfast?

You bet, travelers highly rate the buffet brekkie here! Offered daily from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Oriental Jade Hotel?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Oriental Jade Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Oriental Jade Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Oriental Jade Hotel?

No, pets and service animals are not allowed.

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 870 out of 1005 reviews
Rating 8 - Good. 102 out of 1005 reviews
Rating 6 - Okay. 17 out of 1005 reviews
Rating 4 - Poor. 8 out of 1005 reviews
Rating 2 - Terrible. 8 out of 1005 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been in SE Asia for 6-weeks. This is the best hotel we stayed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at The Oriental Jade Hotel in Hanoi, and it was an unforgettable experience. This hotel is centrally located near the serene Hoan Kiem lake , within walking distance of vibrant shopping areas, including the charming Old Quarter, making it the ideal base for exploring the city. The hotel exudes a sense of safety and security, ensuring a peaceful stay from start to finish. My suite was spacious, impeccably clean, and beautifully maintained, offering both comfort and elegance. It felt like a true haven amidst the bustling energy of Hanoi. The breakfast buffet deserves special mention – a generous spread of delicious options that catered to every palate. Starting each day with such a delightful meal was a highlight of my stay. What truly sets this hotel apart is its exceptional staff. Courteous, polite, helpful and genuinely friendly, they went above and beyond to make my stay perfect. Their warmth and professionalism left a lasting impression. In sum, The Oriental Jade Hotel is undoubtedly a first-class, five-star accommodation. I can confidently say that I will definitely stay here again on my next visit to Hanoi. This hotel is a true gem in the heart of the city!
Stayed 4 nights in Nov 2024

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central hotel in Hanoi... Staff go above & beyond to make an amazing impression.
Stayed 2 nights in Nov 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the best service of any hotel in the world. Very easy communication for English speakers. Outstanding private guide recommendations. Wonderful bed and pillows. Excellent spa and buffet breakfast. I’m pretty well traveled and highly recommend this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rajadev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Hanoi
Amazing hospitality by the hotel group
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Faultless service from every member of staff without exception. Great location for exploring on foot. Plenty of sights, dining opportunities and shopping. Room was spotlessly clean and beds super comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Zhenyong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Zhenyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay due to attentive staff, pristine facilities, great food and service and of course some of the most romantic views over historical Hanoi from a rooftop bar and infinity pool. An oasis of relaxation amongst the bustle of life around the beautiful lake. If new to Hanoi this is the perfect place to stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Stayed 3 nights in Oct 2024

10/10 Excellent

Genadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly
Хороший отель, никаких нареканий. Отличный отзывчивый персонал. Удобное расположение.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent boutique hotel, wonderfully attentive staff, right in the centre of bustling Hanoi. Loved every minute of our stay here.
Stayed 5 nights in Oct 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In terms of staff & service 10/10 - best hotel I’ve stayed in from a service perspective. Only note to mention is the rooms may need a bit of soundproofing.
Stayed 5 nights in Oct 2024

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with amazing staff. Very clean and comfortable room. Excellent breakfast. Great view from the rooftop pool. Everything is perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Hung

Travelled with family
N/A
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall with great location. The only thing that would be nice is if the restaurant (for breakfast) was located in an arra other than the basement. It’s well decorated but still… but the service was impeccable they even invited us on the ride back to the airport for free simply because of the ‘inconvenience’ of breakfast being in the basement. Amazing customer service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Baiyu, Pasadena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable in the old town
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leaving was the hardest part! We loved our stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I loved this hotel. Everyone was extremely friendly and helpful. Leaving was the hardest part
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel ever.
Second time at this hotel and everything was amazing as the first time. Nothing to fault, comfortable bed, amazing views from the room and rooftop pool. Excellent breakfast and exceptional service from all the staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Hung

Travelled with family
Stayed 3 nights in Oct 2024