2/10 Terrible
Thomas H.
9 Oct 2024
Disliked: Cleanliness
HORRIBLE, ABSOLUTELY HORRIBLE
Everything about this stay was horrible. First, I could not get into the unit as none of the codes were working. Second, the condition of the interior was a mess. Disorganized and unclean dishes, glasses, and utensils in the kitchen. Smelly couch with dog hair and stains. Furniture items were completely different than pictured in the listing. The king sized mattress in the bedroom was broken as the foot area was higher than the head area. The full sized mattresses in the other bedroom were hard and uncomfortable. Listing stated the unit had a "balcony." Unit had absolutely no balcony. Listing stated the unit had a "mountain view." The unit itself is below ground level and there really is NO view. The location was listed as Canmore, but the unit is actually located in Harvey Heights, which is nearly a 15 minute drive away because of road closures, which the host did not advise me of. This unit had an inoperative porch light (would flash on and off all night), the walls were filthy and the wall trim was damaged in many places, the sink drains had no covers so anything could fall into them and be lost (like jewelry), bath products were in old nasty bottles and I refused to use them as they were unclean. The host was RUDE and HOSTILE when I called him with these problems. I promptly left and contacted VRBO and received a refund. DO NOT STAY HERE this place should be pulled from availability as it is unfit for renting. GO ELSEWHERE.
Thomas H.
Stayed 2 nights in Oct 2024