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Crowne Plaza Hefei by IHG

4.5 star property
Luxury hotel with 3 restaurants and fitness centre

Photo gallery for Crowne Plaza Hefei by IHG

Exterior
Exterior
Hydrotherapy, massages
Indoor pool
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is NZ$123
includes taxes & fees
12 Apr - 13 Apr

Explore the area

Map
Building A, No.598 Huangshan Road, Hefei, Anhui, 230088
  • Anhui University
    ‪4 min drive‬
  • Hefei Botanical Garden
    ‪6 min drive‬
  • University of Science and Technology of China
    ‪7 min drive‬
  • Hefei (HFE-Xinqiao Intl.)
    ‪31 min drive‬

Room options

View all photos for 1 King Standard High Floor NS

Minibar, in-room safe, desk, blackout curtains

1 King Standard High Floor NS

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

Room amenity

Standard Room, 1 King Bed, Club lounge access

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Mountain View

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Club lounge access, Mountain View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Embassador, Dining)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Embassador, Dining)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Standard NS

Minibar, in-room safe, desk, blackout curtains

2 Twin Standard NS

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Smoking, Club lounge access

Room amenity

Standard Room, 1 King Bed, Smoking, Club lounge access

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Smoking

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Twin Standard High Floor

Minibar, in-room safe, desk, blackout curtains

2 Twin Standard High Floor

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Club lounge access

Standard Room, 2 Single Beds, Club lounge access

Standard Room, 2 Single Beds, Club lounge access

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Club lounge access (Dining)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Club lounge access (Dining)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Club lounge access

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Club lounge access

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Club lounge access, Mountain View

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Club lounge access, Mountain View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Upgraded Standard

Minibar, in-room safe, desk, blackout curtains

Upgraded Standard

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • Sleeps 3
  • 1 Single Bed

View all photos for 1 King Standard

1 King Standard | Room amenity

1 King Standard

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard NS

Room amenity

1 King Standard NS

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard High Floor

Room amenity

1 King Standard High Floor

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Club lounge access

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Smoking, Club lounge access

Room amenity

Standard Room, 2 Single Beds, Smoking, Club lounge access

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Smoking, Corner

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Smoking, Corner

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard High Floor Extra Guests NS

Minibar, in-room safe, desk, blackout curtains

1 King Standard High Floor Extra Guests NS

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

1 King Premium Kid Theme Lounge Access

Premium Room, 1 King Bed, Club lounge access

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Standard High Floor NS

Minibar, in-room safe, desk, blackout curtains

2 Twin Standard High Floor NS

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Mountain View (Living, Dining)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Mountain View (Living, Dining)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Mountain View

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Club lounge access, Mountain View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Smoking

Room amenity

Standard Room, 2 Single Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Local meal delivery service
  • City view
  • Sleeps 2
  • 2 Single Beds

About the area

Hefei

A luxury stay in Hefei awaits you at Crowne Plaza Hefei by IHG. You'll be 2.9 km (1.8 mi) from Hefei Shushan Martyrs and 3.5 km (2.1 mi) from Anhui University. Highlights at this hotel include 3 restaurants, an indoor swimming pool and free self-parking. .A day of pampering can include massages and hydrotherapy. The restaurant, Fiesta cafe, is open for breakfast and dinner. BrewHouse is the hotel's own brewpub. 11 meeting rooms and a conference centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. .Sights within a 10-minute drive of this 4.5-property class Shushan hotel include Hefei Botanical Garden and University of Science and Technology of China.

What's nearby

  • Anhui University - 4 min drive - 4.1 km
  • Hefei Wildlife Park - 6 min drive - 6.8 km
  • Hefei Botanical Garden - 6 min drive - 5.3 km
  • University of Science and Technology of China - 7 min drive - 7.7 km
  • Anhui Museum - 7 min drive - 8.1 km

Getting around

  • Shengda Station - 11 min drive
  • Hefei (HFE-Xinqiao Intl.) - 31 min drive

Restaurants

  • ‪樱之海 - ‬8 min walk
  • ‪Mr.Pizza - ‬7 min walk
  • ‪Bacchus - ‬5 min walk
  • ‪保罗的口袋 - ‬8 min walk
  • ‪星巴克 - ‬8 min walk

About this property

Crowne Plaza Hefei by IHG

Luxury hotel with 3 restaurants and fitness centre
Crowne Plaza Hefei by IHG offers its guests an indoor pool and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There are 11 meeting rooms available. The luxury Crowne Plaza Hefei by IHG also features multilingual staff, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Hefei hotel.

  • 523 guestrooms or units
  • 26 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2012
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Pool or billiards table
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Crowne Plaza Hefei by IHG offers 523 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English

Similar properties

Exterior

InterContinental Hefei by IHG

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 20 reviews
The price is NZ$194
includes taxes & fees
4 Apr - 5 Apr
InterContinental Hefei by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 100 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BrewHouse
  • Fiesta cafe
  • Jade

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Conference centre

Spa

  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 100 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Hefei
Crowne Plaza Hotel Hefei
Hefei Crowne Plaza
Crowne Plaza Hefei China - Anhui
Crowne Plaza Hefei Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Hefei by IHG?

Crowne Plaza Hefei by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Hefei by IHG?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hefei by IHG on 12 Apr 2025 start from NZ$123.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Hefei by IHG?

Yep, Crowne Plaza Hefei by IHG has a free self car park.

Does Crowne Plaza Hefei by IHG have a pool?

Crowne Plaza Hefei by IHG has an indoor pool.

Does Crowne Plaza Hefei by IHG serve breakfast?

You bet, buffet brekkie is on offer on weekdays from 6:00 AM to 10:00 AM and weekends between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Hefei by IHG?

No, Crowne Plaza Hefei by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Hefei by IHG?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Hefei by IHG?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Hefei by IHG?

No, pets are not allowed.

Crowne Plaza Hefei by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 82 reviews
Rating 8 - Good. 24 out of 82 reviews
Rating 6 - Okay. 4 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 0 out of 82 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed Jalal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Danish Ehsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Raymond

Stayed 1 night in Nov 2023

8/10 Good

will

Business traveller
Liked: Cleanliness, staff & service
This was in its days a luxury hotel but its beginning to look dated. If modern is what you are looking for. This wont be your place.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good annemities and location
The room was clean. Room service food was great. The burger 5 stars, pizza 3 stars, french fries 5 stars. All in all, it was ok
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
Pool was clean food was nice Check in was good room was clean
Stayed 1 night in May 2022

10/10 Excellent

Michael

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
f912 Great hotel
Pool was nice. Food was good. Upgrade was given . Lots of promotions here too if you read the coupons on the desk for lunch or evening dinner
Stayed 1 night in Dec 2020

10/10 Excellent

Intech

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Mohammed Naeem

Liked: Cleanliness, staff & service
Great hotel but needs attention to the details
Usually a great experience staying at Crowne Plaza Hefei but this time service seems to have dropped. Eg my bathroom lights didn't work. Also when I ordered fish and chips for dinner I only received fish fingers. No chips or fries. A little disappointed.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid 4.5 star hotel
Solid 4.5 star hotel. Breakfast had nice choices and was consistently good. Club room lounge was a nice perk and a good placecto enjoy a quiet meal
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very close to the subway and famous malls.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our arrival was delayed a day and a half due to inclement weather in Montreal. Staff held our room and a 4 am check in went flawless.
Stayed 5 nights in Jan 2019

6/10 Okay

Yuk Har Wendy

Stayed 1 night in Nov 2018

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good business hotel
good business hotel. Close to restaurants
Stayed 2 nights in Nov 2018

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great hotel, would stay again
Really lovely hotel, staff spoke good english. Gorgeous and large room, well equipped gym, good wifi. Didn't eat at any of the restaurants at the hotel but they had good options. Plenty of restaurants within walking distance also nearby. I'd definitely stay again.
Stayed 1 night in Jun 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem in Hefei
I had never heard of Hefei China until I made a business connection there. I used hotels.com to select the Crowne Plaza, and they provided the guidance I needed. This is on of the most beautiful hotels I have found in 12 year's traveling to China on business. I heartily recommend it. Excellent front desk staff.
Stayed 1 night in Mar 2018

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oct China trip
Normal high standard. Normally stay here and never disappointed.
Stayed 1 night in Oct 2017

8/10 Good

Jiasong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Hanna, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Overall it was a great stay. The hotel front desk manager was very helpful with sending a taxi driver from and to the airport so we did not get ripped off by taxi drivers this time. He also offered a couple great services to us. Breakfast and dinner buffets were all good. The only drawback happened at the lounge when we ordered foods late at night (around 9:30pm). The staff received our orders and we've been waiting for over 40 mins and still foods weren't served. When we asked the staff what happened, she told us they could not make foods due to whatever reason. If so she was supposed to let us know in a timely manner instead of making us wait eternally. Except this one minor episode, this hotel is clean, comfortable and very well maintained. Also the per night rate unbelievably cheap including breakfast.
Stayed 2 nights in Aug 2017

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

michelle elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best in the city
It was great. They do need an English speaking guy in salon area though.